How Leaders Can Support Lean Using Leader Standard Work with GoLeanSixSigma.com
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During this 1-hour webinar you'll learn how leaders can support Lean to help ensure process improvement efforts are successful.
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How Leaders Can Support Lean Using Leader Standard Work with GoLeanSixSigma.com
- 1. How Leaders Can Support Lean Using Leader Standard Work Presented By Tracy O’Rourke VP, Content Development at GoLeanSixSigma.com
- 2. Our Expert: Tracy • VP, Content Development at GoLeanSixSigma.com • Began Process Improvement career at GE where earned Black Belt • UCSD & SDSU Instructor: Lean Enterprise and Lean Six Sigma Master Black Belt Courses • MBA from Pepperdine University • BA in English Literature from San Francisco State University
- 3. How To Interact • Raise your hand • Ask a question • Answer polls
- 4. Let’s Interact! Where are you from? Share your location in the Questions area in your Control Panel!
- 5. Who Is GoLeanSixSigma.com? GoLeanSixSigma.com makes it easy for everyone everywhere to build their problem-solving muscles. We provide the most practical, easy to understand and enjoyable Lean and Six Sigma resources available.
- 6. We’ve Helped People From…
- 7. Today’s Agenda • What Leader Standard Work is • Why everyone benefits from Leader Standard Work • Key Lean Leader Responsibilities • 3 Components of Leader Standard Work • Huddles • Leader Process Walks • Task Boards
- 8. A set of daily/weekly actions tools and behaviors that leaders apply to build and sustain a continuous improvement culture What is Leader Standard Work?
- 9. Leader Standard Work Tools • Huddle Meetings: A daily stand=up meeting for team communication, collaboration and updates • Leader Process Walks: Going to where the work occurs to understand the process and identify improvement opportunities • Task Boards: A visual management tool to track Leader actions related to supporting a Lean culture • Process Performance Boards: A process scorecard for your team incorporating safety, quality, cost and delivery • A3 Problem-Solving: Strengthening employees problem-solving muscle and documenting the problem-solving process • A3 Coaching: Leaders coaching employees to build the problem- solving muscle
- 10. Many organizations try to add practices and tools on top of existing management routines and thinking Why Leader Standard Work?
- 11. Making Problems Visible In the question window, answer: “What happens in your organization When problems are made visible?
- 12. Thawing the Frozen Middle
- 13. Leader’s Responsibilities • Grow your people • Be a mentor, not a hero • Use the Socratic Method – “ask, don’t tell” Commit To Building The Problem-Solving Muscle POLL: What type of leader behavior is most prevalent in your organization?
- 14. Leader’s Responsibilities § Recognize and discourage behaviors that create a hunt for the guilty § Refuse to allow the placement of blame § Focus on the process not the people § Recognize and acknowledge the behaviors we want § Encourage calculated risk- taking § Make process problems visible Create A Blame-Free Environment
- 15. Leader’s Responsibilities “Culture is created by what is tolerated and promoted.” – Dr. Henry Cloud POLL: Are your leaders intentional about the culture that is being created in your organization? Build An Intentional Culture
- 16. Today: Leader Standard Work Tools
- 17. Huddle Meetings
- 18. Huddle Benefits
- 20. Leader Behavior During Huddles
- 21. What Is A Leader Process Walk?
- 24. Why Leader Process Walks?
- 25. More Questions Leaders Ask
- 26. Leader Behavior During Process Walks
- 27. Process Walk Worksheet • A help tool to walk the process • Appreciate and be respectful of workers • Show interest in the process • Build knowledge of the process Click here to download this free template from our website
- 28. Task Boards
- 30. Task Card for Huddle Meetings
- 32. Using Task Cards for Monitoring
- 33. Today We Covered • What Leader Standard Work is • Why everyone benefits from Leader Standard Work • Key Lean Leader Responsibilities • 3 components of Leader Standard Work • Huddles • Leader Process Walks • Task Boards POLL: Which of these tools have you seen Leaders in your organization implement?
- 34. Q&A
- 35. Getting Started Learn more by starting some more training! • Yellow Belt training is FREE at GoLeanSixSigma.com • Green Belt Training & Certification • Black Belt Training & Certification • Lean Training & Certification
- 36. Upcoming Webinars Register Today at GoLeanSixSigma.com/webinars We’ll select upcoming webinars based on your feedback, so please share your feedback on the survey at the end of close of this webinar.
- 37. Just-In-Time Podcast Tune in at GoLeanSixSigma.com/cafe for the latest Lean Six Sigma news, easy ways to apply Lean Six Sigma and interviews with process improvement leaders like you!
- 38. Thank you for joining us! More Questions? Ask us at contact@goleansixsigma.com! Click here to download free tools, templates, inforgraphics and more!