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CREATING PREDICTABLE ONGOING CASH FLOW
WITH LEAN SIX SIGMA PROJECTS
Presented by Bill Eureka
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FEATURED SPEAKER
Bill Eureka
• Master Black Belt
• Senior Consultant,
GoLeanSixSigma.com
2
LEARNING OBJECTIVES
• Identify necessary conditions for sustainable cash flow
• Understand what makes projects meaningful
• Identify sources of project Ideas
• Recognize how searching broadly adds to financial
impact
• Identify drivers for timely project completion
3
AGENDA
• Necessary conditions for predictable cash flow
• Building the project pipeline
• Rigorous financial assessment
• Ensuring timely project completion
4
LEAN SIX SIGMA PROJECTS ARE MONEY CAPSULES
5
$$$$
$$$$
$$$$$$$$
$$$$
$$$$
$$$$$$$$
$$$$
$$$$
$$$$$$$$
$$$$
$$$$
$$$$$$$$
$$$$
$$$$
$$$$
$$$$Financial Gains
Directly Traceable
to the Bottom Line
Many Projects
Project
Define Measure Analyze Improve Control
Money Spent Investigating
Money
Generated
$
Ongoing Financial Gains
LSS PROJECTS AS A STRATEGIC CORPORATE ASSET
• GAAP recognizes Accounts Receivable as an asset
• Banks recognize this
• Collection depends on customer
• Well-defined Lean Six Sigma projects more tangible
• Gains within our control
6
NECESSARY CONDITIONS FOR PREDICTABLE
ONGOING CASH FLOW
• Steady Stream of Meaningful Projects
• Reliable Assessment of Financial Impact
• Timely Completion of Projects
7
MEANINGFUL PROJECTS
8
• Addresses a Verifiable Problem
• Problem objectively observed, or
• Objective data confirms problem
• Best if the process continues many years
• Process Containing the Problem Has Short Duration
• Long-duration processes slow to show results, so
• Longer to prove results, and
• Project can drag on
• Option: Break long duration projects into pieces
MEANINGFUL PROJECTS (CONTINUED)
9
• Significant Activity Level
• Higher transaction volume → more data, so
• Easier to spot unusual behavior & clues to causes
• Desirable: several results per day, per week or per month
• Undesirable: a few results per quarter or per year
POLL #1
A.Finding good projects
B.Estimating project value
C.Finishing projects on time
10
WHICH OF THE FOLLOWING IS MOST
CHALLENGING?
STEADY STREAM OF PROJECTS
A pipeline of projects at various stages of development assures a steady
stream of improvement work, and financial benefits
Raw Project
Ideas
Defined
Projects
Validated
Projects
Active
Projects
Finished
Projects
• Unevaluated ideas
• From anywhere in the organization
• Target: ≥5x number of problem solving
teams
• Potentially viable LSS projects
• From Review of Raw project ideas
• Begin gathering data and financial assessment
• Target: ≥2x number of problem-solving teams
• Ready to be worked
• Target: ≥1x number of problem-solving teams
• Charter, historical performance and financia
assessment complete
• Being worked by
problem solving teams
• Delivering ongoing
benefits
11
SOURCES OF PROJECT IDEAS (PROCESS FOCUS)
• Your Strategic Planning: What processes need improvement?
• Paradigm Shift Question: What about your business is
impossible to do today, which, if possible, would fundamentally
change your business?
• Competitive Benchmarking: Where to strengthen position?
• Capacity Constraints: What prevents you from doing twice as
much?
• Known Problems: What keeps you awake at night?
• The Workforce: Employee suggestions–focused on process
12
PROJECT PRIORITIZATION
Difficulty of Project
ImpactofProject
HIGH
LOWHIGH
6
7
31
Impact / Difficulty Matrix
2
5
LOW
8
4
13
• All projects which appear to be
worth doing are consolidated
into a numbered list
• Knowledgeable Leadership
judge relative difficulty and
impact of each project, posting
its number
• Focus on high impact projects
• Don’t rule out high difficulty
• Low difficulty might be quick
wins
RIGOROUS EXPLORATION OF FINANCIAL IMPACT
14
• Problem: Our process yield is too low
• So?: There are too many defects, creating excessive scrap (or wasted effort)
• Ask: What other problems happen because of low yield?
• Rework of output that is defective, but salvageable
• Overtime to replace scrap (or wasted effort)
• Wasted process capacity (making scrap or wasting effort)
• Late shipments (waiting for replacements)
• Premium transportation (to avoid/reduce late deliveries)
• Lower quality (because some bad output gets shipped)
• Customer returns of bad output
• Customer dissatisfaction
• Possible reduced revenue (from loss of future business)
• Use Future Reality Tree to Guide the Exploration
POLL #2
15
A.None of them
B.Less than half
C.More than half
D.All of them
WHAT PROPORTION OF YOUR PROJECTS
HAVE FINANCIAL IMPACT?
Yield↑
Scrap↓
Defects↓
INITIAL FINANCIAL IMPACT
$
16Future Reality Tree
Yield↑
Scrap↓
Rework↓
Overtime↓
Prem Trans↓
Late Ship↓
Defects↓ Quality↑
Capacity↑
Cust Sat↑ Revenue↑
ALL POTENTIAL FINANCIAL IMPACTS
Returns↓
$
$
$
$
$
$
17Future Reality Tree
Yield↑
Scrap↓
Rework↓
Overtime↓
Prem Trans↓
Late Ship↓
Defects↓ Quality↑
Capacity↑
Cust Sat↑ Revenue↑
FACT CHECKING – DOES THIS REALLY HAPPEN?
Returns↓
$
$
$
$
$
$
18Future Reality Tree
Yield↑
Scrap↓
Rework↓
Overtime↓
Defects↓ Quality↑
Cust Sat↑ Revenue↑
CONFIRMED IMPACT
Returns↓
$
$
$
$
$
19
ESTIMATE FINANCIAL VALUE
20
• Scrap $13,000/month
• Rework $3,000/month
• Overtime $5,500/month
• Returns $10,250/month
• Total $31,750/month
$381,000/year
Note: Revenue impact not estimated
TIMELY PROJECT COMPLETION
21
• Don’t let projects linger
• Keys to ensure progress
• Only well-defined, vetted projects
• Active leadership support
• Resourced
• Active coaching by MBB
• Handoff to Process Owner
PUTTING IT ALL TOGETHER
QUESTIONS?
24
CONTINUE THE DISCUSSION ON LINKEDIN!
GoLeanSixSigma.com/Forum/
• Get help with your project or change management
• Help others with their projects or change management
• Network and build our problem-solving
muscles together
• Get Lean Six Sigma updates on newly released guides,
webinars and more!
THANK YOU FOR JOINING US!
@GoLeanSixSigma/company/GoLeanSixSigma-com /GoLeanSixSigma 26
Questions about registration? Email us at
contact@goleansixsigma.com
Questions about today’s webinar topic? Check
out our LinkedIn Group:
GoLeanSixSigma.com/Forum/
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Webinar: How to Create Predictable Cash Flow With Lean Six Sigma Projects

  • 1. CREATING PREDICTABLE ONGOING CASH FLOW WITH LEAN SIX SIGMA PROJECTS Presented by Bill Eureka Where are you from? Let us know in the Chat area!
  • 2. FEATURED SPEAKER Bill Eureka • Master Black Belt • Senior Consultant, GoLeanSixSigma.com 2
  • 3. LEARNING OBJECTIVES • Identify necessary conditions for sustainable cash flow • Understand what makes projects meaningful • Identify sources of project Ideas • Recognize how searching broadly adds to financial impact • Identify drivers for timely project completion 3
  • 4. AGENDA • Necessary conditions for predictable cash flow • Building the project pipeline • Rigorous financial assessment • Ensuring timely project completion 4
  • 5. LEAN SIX SIGMA PROJECTS ARE MONEY CAPSULES 5 $$$$ $$$$ $$$$$$$$ $$$$ $$$$ $$$$$$$$ $$$$ $$$$ $$$$$$$$ $$$$ $$$$ $$$$$$$$ $$$$ $$$$ $$$$ $$$$Financial Gains Directly Traceable to the Bottom Line Many Projects Project Define Measure Analyze Improve Control Money Spent Investigating Money Generated $ Ongoing Financial Gains
  • 6. LSS PROJECTS AS A STRATEGIC CORPORATE ASSET • GAAP recognizes Accounts Receivable as an asset • Banks recognize this • Collection depends on customer • Well-defined Lean Six Sigma projects more tangible • Gains within our control 6
  • 7. NECESSARY CONDITIONS FOR PREDICTABLE ONGOING CASH FLOW • Steady Stream of Meaningful Projects • Reliable Assessment of Financial Impact • Timely Completion of Projects 7
  • 8. MEANINGFUL PROJECTS 8 • Addresses a Verifiable Problem • Problem objectively observed, or • Objective data confirms problem • Best if the process continues many years • Process Containing the Problem Has Short Duration • Long-duration processes slow to show results, so • Longer to prove results, and • Project can drag on • Option: Break long duration projects into pieces
  • 9. MEANINGFUL PROJECTS (CONTINUED) 9 • Significant Activity Level • Higher transaction volume → more data, so • Easier to spot unusual behavior & clues to causes • Desirable: several results per day, per week or per month • Undesirable: a few results per quarter or per year
  • 10. POLL #1 A.Finding good projects B.Estimating project value C.Finishing projects on time 10 WHICH OF THE FOLLOWING IS MOST CHALLENGING?
  • 11. STEADY STREAM OF PROJECTS A pipeline of projects at various stages of development assures a steady stream of improvement work, and financial benefits Raw Project Ideas Defined Projects Validated Projects Active Projects Finished Projects • Unevaluated ideas • From anywhere in the organization • Target: ≥5x number of problem solving teams • Potentially viable LSS projects • From Review of Raw project ideas • Begin gathering data and financial assessment • Target: ≥2x number of problem-solving teams • Ready to be worked • Target: ≥1x number of problem-solving teams • Charter, historical performance and financia assessment complete • Being worked by problem solving teams • Delivering ongoing benefits 11
  • 12. SOURCES OF PROJECT IDEAS (PROCESS FOCUS) • Your Strategic Planning: What processes need improvement? • Paradigm Shift Question: What about your business is impossible to do today, which, if possible, would fundamentally change your business? • Competitive Benchmarking: Where to strengthen position? • Capacity Constraints: What prevents you from doing twice as much? • Known Problems: What keeps you awake at night? • The Workforce: Employee suggestions–focused on process 12
  • 13. PROJECT PRIORITIZATION Difficulty of Project ImpactofProject HIGH LOWHIGH 6 7 31 Impact / Difficulty Matrix 2 5 LOW 8 4 13 • All projects which appear to be worth doing are consolidated into a numbered list • Knowledgeable Leadership judge relative difficulty and impact of each project, posting its number • Focus on high impact projects • Don’t rule out high difficulty • Low difficulty might be quick wins
  • 14. RIGOROUS EXPLORATION OF FINANCIAL IMPACT 14 • Problem: Our process yield is too low • So?: There are too many defects, creating excessive scrap (or wasted effort) • Ask: What other problems happen because of low yield? • Rework of output that is defective, but salvageable • Overtime to replace scrap (or wasted effort) • Wasted process capacity (making scrap or wasting effort) • Late shipments (waiting for replacements) • Premium transportation (to avoid/reduce late deliveries) • Lower quality (because some bad output gets shipped) • Customer returns of bad output • Customer dissatisfaction • Possible reduced revenue (from loss of future business) • Use Future Reality Tree to Guide the Exploration
  • 15. POLL #2 15 A.None of them B.Less than half C.More than half D.All of them WHAT PROPORTION OF YOUR PROJECTS HAVE FINANCIAL IMPACT?
  • 17. Yield↑ Scrap↓ Rework↓ Overtime↓ Prem Trans↓ Late Ship↓ Defects↓ Quality↑ Capacity↑ Cust Sat↑ Revenue↑ ALL POTENTIAL FINANCIAL IMPACTS Returns↓ $ $ $ $ $ $ 17Future Reality Tree
  • 18. Yield↑ Scrap↓ Rework↓ Overtime↓ Prem Trans↓ Late Ship↓ Defects↓ Quality↑ Capacity↑ Cust Sat↑ Revenue↑ FACT CHECKING – DOES THIS REALLY HAPPEN? Returns↓ $ $ $ $ $ $ 18Future Reality Tree
  • 19. Yield↑ Scrap↓ Rework↓ Overtime↓ Defects↓ Quality↑ Cust Sat↑ Revenue↑ CONFIRMED IMPACT Returns↓ $ $ $ $ $ 19
  • 20. ESTIMATE FINANCIAL VALUE 20 • Scrap $13,000/month • Rework $3,000/month • Overtime $5,500/month • Returns $10,250/month • Total $31,750/month $381,000/year Note: Revenue impact not estimated
  • 21. TIMELY PROJECT COMPLETION 21 • Don’t let projects linger • Keys to ensure progress • Only well-defined, vetted projects • Active leadership support • Resourced • Active coaching by MBB • Handoff to Process Owner
  • 22. PUTTING IT ALL TOGETHER
  • 24. CONTINUE THE DISCUSSION ON LINKEDIN! GoLeanSixSigma.com/Forum/ • Get help with your project or change management • Help others with their projects or change management • Network and build our problem-solving muscles together • Get Lean Six Sigma updates on newly released guides, webinars and more!
  • 25. THANK YOU FOR JOINING US! @GoLeanSixSigma/company/GoLeanSixSigma-com /GoLeanSixSigma 26 Questions about registration? Email us at contact@goleansixsigma.com Questions about today’s webinar topic? Check out our LinkedIn Group: GoLeanSixSigma.com/Forum/ Download free tools, templates, infographics and more!