The Fishbone (aka Cause & Effect or Ishikawa) Diagram is a seemingly simple method of conducting structured brainstorming around the root cause of a process problem. So why is it so hard to get it right? We'll walk through some classic ways to build a Fishbone Diagram, we'll show you some of the common missteps and we'll provide examples of what they look like when they're properly executed. Join us for a guided tour of the Fishbone!
You can find the rest of the webinar materials and questions from the webinar here:
https://goleansixsigma.com/webinar-use-fishbone-diagram/
More Information:
https://flevy.com/browse/business-document/pdca-problem-solving-technique-and-tools-151
BENEFITS OF DOCUMENT
Learn how to apply the PDCA approach to solve problems and save money.
Learn how to apply the basic quality tools to identify and analyse problems.
Learn how to develop problem solving teams to sustain a continuous improvement culture.
DOCUMENT DESCRIPTION
In this training presentation, you will be able to teach employees on the structured Plan-Do-Check-Act (PDCA) approach to problem solving. Many world class companies such as Toyota uses the PDCA problem solving process for the relentless pursuit of continuous improvement. When combined with the basic quality tools, this approach identifies problems, analyzes root causes and generates solutions. Teach your staff to put effective solutions in place to prevent similar problems from recurring in the future. This methodology can be applied to both manufacturing and service organizations.
LEARNING OBJECTIVES:
1. Understand the principles and key concepts of problem solving
2. Learn how to apply the PDCA technique and basic quality tools to problem solving
3. Learn how to identify root causes and develop countermeasures
4. Learn how to prepare a problem solving storyboard
5. Understand the roles of problem solving team
6. Define the critical success factors for effective problem solving
CONTENTS:
1. Introduction to Problem Solving
2. Concept of Problem Solving Teams
3. Overview of Process Management
4. PDCA Problem Solving - The Step-by-step Approach
5. Basic Problem Solving Tools
6. Project Reporting Using A3 Storyboard
7. 10 Common Mistakes
8. Critical Success Factors
This training presentation can be used together with the 'PDCA Problem Solving Template' (sold separately).
More Information:
https://flevy.com/browse/business-document/pdca-problem-solving-technique-and-tools-151
BENEFITS OF DOCUMENT
Learn how to apply the PDCA approach to solve problems and save money.
Learn how to apply the basic quality tools to identify and analyse problems.
Learn how to develop problem solving teams to sustain a continuous improvement culture.
DOCUMENT DESCRIPTION
In this training presentation, you will be able to teach employees on the structured Plan-Do-Check-Act (PDCA) approach to problem solving. Many world class companies such as Toyota uses the PDCA problem solving process for the relentless pursuit of continuous improvement. When combined with the basic quality tools, this approach identifies problems, analyzes root causes and generates solutions. Teach your staff to put effective solutions in place to prevent similar problems from recurring in the future. This methodology can be applied to both manufacturing and service organizations.
LEARNING OBJECTIVES:
1. Understand the principles and key concepts of problem solving
2. Learn how to apply the PDCA technique and basic quality tools to problem solving
3. Learn how to identify root causes and develop countermeasures
4. Learn how to prepare a problem solving storyboard
5. Understand the roles of problem solving team
6. Define the critical success factors for effective problem solving
CONTENTS:
1. Introduction to Problem Solving
2. Concept of Problem Solving Teams
3. Overview of Process Management
4. PDCA Problem Solving - The Step-by-step Approach
5. Basic Problem Solving Tools
6. Project Reporting Using A3 Storyboard
7. 10 Common Mistakes
8. Critical Success Factors
This training presentation can be used together with the 'PDCA Problem Solving Template' (sold separately).
Root Cause Analysis - Tools, Tips and Tricks to Get to the Bottom of Root CauseCraig Thornton
This webinar discusses and investigates how to conduct root cause analysis. Root cause analysis is something that companies really struggle with. There will be plenty of practical advice in the webinar to help with you understand the concepts and the tools.
If you would like to watch the recording of this webinar then copy and paste the below link into your web browser:
http://www.mangolive.com/blog-mango/root-cause-analysis-tools-webinar
Lean six sigma explained: Beginners trainingQualsys Ltd
A free online introduction to Lean six sigma principles.
Includes lean six sigma tools, philosophy, disciplines, history overview of lean six sigma, applying DMAIC for complex decision making, using Qualsys EQMS software for Lean Six Sigma.
These are the slides for the webinar delivered on 8-9-2016. The recording is available at http://www.slideshare.net/KarenMartinGroup/lean-leadership-part-1-of-3-webinars
Over the 16 years that we've been providing support to organizations at nearly every stage of the Lean journey, leadership has consistently emerged as the single most important determinant of success. Those organizations with deep leadership engagement soar, while those who don't fail to experience significant transformation.
In this first of three webinars, Karen shares the perspective and content that she and her team use when working with executives and senior leadership teams within the firm's clients.
She review the system of Lean principles, management practices, and tools, and then focuses on 6 of the topics leaders most commonly misunderstand or are unaware of:
1. Three of the core values that underlie Lean management
2. Key performance indicators
3. Visual management
4. Work standardization
5. Go and see (Gemba) management
6. The one environmental "don't" that destroys all Lean effort
Not a subscriber? To receive automatic notification of future webinars, gain access to our library of free assessments and templates, and receive our occasional newsletter with improvement tips: http://www.ksmartin.com/subscribe.
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/kaizen-event-guide-311
A Kaizen Event is a rapid, focused application of Lean methods to reduce waste so as to improve cost, quality, delivery, speed, flexibility and responsiveness to internal/external customer needs.
This presentation guide provides a step-by-step guidance to the planning, preparation and conducting a Kaizen Event. It includes post-event follow up activites as well as templates for Kaizen charter and presentation to management and other stakeholders.
This event guide can be used together with the Kaizen training presentation.
Number of slides: 98
CONTENTS:
Introduction
- What is Kaizen?
- 10 rules of Kaizen
- What is the purpose of Kaizen?
- Value
- Types of waste
- What is a Kaizen event?
- Benefts of Kaizen and Kaizen events
The Value Stream Mapping (VSM) Poster describes the four key phases of managing a value stream mapping project in an organization. The poster comes in two themes: color and monochrome. Formatted in PDF, the poster can be easily printed on an A3-sized paper.
The VSM Poster complements the 'Value Stream Mapping' training presentation materials. It is an effective tool that can be printed and distributed to attendees of your VSM workshop session. It serves as a takeaway and summary of your VSM presentation.
The VSM Poster describes the four main phases of value stream mapping activities:
1. DEFINE PRODUCT FAMILY
Prepare for the value stream mapping activity; define the value stream mapping charter, including objective, scope and product family.
1.1 Define and scope problem
1.2 Pick product family
1.3 Determine value stream mapping objective and benefits
1.4 Create value stream mapping project charter
2. DOCUMENT CURRENT STATE
Document the current state so as to gain a deep understanding about your current work systems and the related barriers to delivering value.
2.1 Map current state value stream
2.2 Quantify current state value stream performance
2.3 Analyze and identify improvement opportunities
3. DESIGN FUTURE STATE
Design a future state value stream map that enables outstanding performance on all fronts; prioritize improvement projects.
3.1 Develop future state value stream map
3.2 Prioritize improvement projects
4. CREATE IMPLEMENTATION PLAN
Adopt the new design, create an implementation plan and lay the foundation for continued improvement.
4.1 Develop implementation plan
4.2 Seek management approval
4.3 Implement the plan and monitor progress
Walking the Gemba is a process of developing your people.
In today's world, business is growing rapidly; corporates are becoming mammoth in terms of number of employees. It is at times getting somewhat difficult for senior leaders of large corporate houses to stay connected with their employees. Practice The Gemba Walk techniques effective way means almost to get connected with employees.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Root Cause Analysis (RCA) is a problem-solving technique that seeks to identify the primary cause of a problem. By focusing on the root cause, organizations can prevent the problem from recurring and develop long-term solutions that improve efficiency, reduce costs, and increase customer satisfaction.
RCA uses tools such as the 5 Whys and Cause & Effect Diagram to identify the underlying causes of a problem. The 5 Whys technique involves asking "why" multiple times to dig deeper into the root cause. The Cause & Effect Diagram categorizes potential causes, such as people, process, and equipment, to identify root causes quickly.
This RCA presentation is designed to provide participants with a comprehensive understanding of Root Cause Analysis (RCA) as a problem-solving technique. The presentation highlights the importance of identifying the root cause of a problem and how RCA can be used to achieve this. Participants will learn how to apply common RCA tools such as the 5 Whys and Cause & Effect Diagram to identify the root cause of a problem. They will also gain knowledge on how to prioritize root causes using a Pareto Chart to focus on the most significant causes first. The presentation will also cover the pitfalls in root cause analysis, highlighting the importance of avoiding making assumptions, involving stakeholders, and making RCA an ongoing process. By the end of the presentation, participants will have a deep understanding of RCA and be equipped with the skills needed to identify and solve problems effectively.
LEARNING OBJECTIVES:
1. Understand the critical role of identifying root causes in effective problem-solving.
2. Apply 5 Whys and Cause & Effect Diagram for practical root cause analysis.
3. Learn to prioritize root causes using Pareto Charts for impactful solutions.
4. Recognize common pitfalls and strategies for overcoming them.
CONTENTS
1. Introduction to Root Cause Analysis
2. Overview of Problem Solving
3. 5 Whys
4. Cause & Effect Diagram
5. Root Cause Prioritization
6. Effective RCA Practices
The Fishbone (aka Cause & Effect or Ishikawa) Diagram is a seemingly simple method of conducting structured brainstorming around the root cause of a process problem. So why is it so hard to get it right? In this 1-hour Introductory Webinar we'll walk through some classic ways to build a Fishbone Diagram, we'll show you some of the common missteps and we'll provide examples of what they look like when they're properly executed. Join us for a guided tour of the Fishbone!
How To Manage Change With Negative Nancy with GoLeanSixSigma.comGoLeanSixSigma.com
Check out this 1-hour webinar and you’ll learn why people resist change and how you can improve your influence skills. We’ll help you ensure your process improvement efforts are successful.
You can find the rest of the webinar materials and questions from the webinar here: https://goleansixsigma.com/webinar-how-to-manage-change-with-negative-nancy/
Root Cause Analysis - Tools, Tips and Tricks to Get to the Bottom of Root CauseCraig Thornton
This webinar discusses and investigates how to conduct root cause analysis. Root cause analysis is something that companies really struggle with. There will be plenty of practical advice in the webinar to help with you understand the concepts and the tools.
If you would like to watch the recording of this webinar then copy and paste the below link into your web browser:
http://www.mangolive.com/blog-mango/root-cause-analysis-tools-webinar
Lean six sigma explained: Beginners trainingQualsys Ltd
A free online introduction to Lean six sigma principles.
Includes lean six sigma tools, philosophy, disciplines, history overview of lean six sigma, applying DMAIC for complex decision making, using Qualsys EQMS software for Lean Six Sigma.
These are the slides for the webinar delivered on 8-9-2016. The recording is available at http://www.slideshare.net/KarenMartinGroup/lean-leadership-part-1-of-3-webinars
Over the 16 years that we've been providing support to organizations at nearly every stage of the Lean journey, leadership has consistently emerged as the single most important determinant of success. Those organizations with deep leadership engagement soar, while those who don't fail to experience significant transformation.
In this first of three webinars, Karen shares the perspective and content that she and her team use when working with executives and senior leadership teams within the firm's clients.
She review the system of Lean principles, management practices, and tools, and then focuses on 6 of the topics leaders most commonly misunderstand or are unaware of:
1. Three of the core values that underlie Lean management
2. Key performance indicators
3. Visual management
4. Work standardization
5. Go and see (Gemba) management
6. The one environmental "don't" that destroys all Lean effort
Not a subscriber? To receive automatic notification of future webinars, gain access to our library of free assessments and templates, and receive our occasional newsletter with improvement tips: http://www.ksmartin.com/subscribe.
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/kaizen-event-guide-311
A Kaizen Event is a rapid, focused application of Lean methods to reduce waste so as to improve cost, quality, delivery, speed, flexibility and responsiveness to internal/external customer needs.
This presentation guide provides a step-by-step guidance to the planning, preparation and conducting a Kaizen Event. It includes post-event follow up activites as well as templates for Kaizen charter and presentation to management and other stakeholders.
This event guide can be used together with the Kaizen training presentation.
Number of slides: 98
CONTENTS:
Introduction
- What is Kaizen?
- 10 rules of Kaizen
- What is the purpose of Kaizen?
- Value
- Types of waste
- What is a Kaizen event?
- Benefts of Kaizen and Kaizen events
The Value Stream Mapping (VSM) Poster describes the four key phases of managing a value stream mapping project in an organization. The poster comes in two themes: color and monochrome. Formatted in PDF, the poster can be easily printed on an A3-sized paper.
The VSM Poster complements the 'Value Stream Mapping' training presentation materials. It is an effective tool that can be printed and distributed to attendees of your VSM workshop session. It serves as a takeaway and summary of your VSM presentation.
The VSM Poster describes the four main phases of value stream mapping activities:
1. DEFINE PRODUCT FAMILY
Prepare for the value stream mapping activity; define the value stream mapping charter, including objective, scope and product family.
1.1 Define and scope problem
1.2 Pick product family
1.3 Determine value stream mapping objective and benefits
1.4 Create value stream mapping project charter
2. DOCUMENT CURRENT STATE
Document the current state so as to gain a deep understanding about your current work systems and the related barriers to delivering value.
2.1 Map current state value stream
2.2 Quantify current state value stream performance
2.3 Analyze and identify improvement opportunities
3. DESIGN FUTURE STATE
Design a future state value stream map that enables outstanding performance on all fronts; prioritize improvement projects.
3.1 Develop future state value stream map
3.2 Prioritize improvement projects
4. CREATE IMPLEMENTATION PLAN
Adopt the new design, create an implementation plan and lay the foundation for continued improvement.
4.1 Develop implementation plan
4.2 Seek management approval
4.3 Implement the plan and monitor progress
Walking the Gemba is a process of developing your people.
In today's world, business is growing rapidly; corporates are becoming mammoth in terms of number of employees. It is at times getting somewhat difficult for senior leaders of large corporate houses to stay connected with their employees. Practice The Gemba Walk techniques effective way means almost to get connected with employees.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Root Cause Analysis (RCA) is a problem-solving technique that seeks to identify the primary cause of a problem. By focusing on the root cause, organizations can prevent the problem from recurring and develop long-term solutions that improve efficiency, reduce costs, and increase customer satisfaction.
RCA uses tools such as the 5 Whys and Cause & Effect Diagram to identify the underlying causes of a problem. The 5 Whys technique involves asking "why" multiple times to dig deeper into the root cause. The Cause & Effect Diagram categorizes potential causes, such as people, process, and equipment, to identify root causes quickly.
This RCA presentation is designed to provide participants with a comprehensive understanding of Root Cause Analysis (RCA) as a problem-solving technique. The presentation highlights the importance of identifying the root cause of a problem and how RCA can be used to achieve this. Participants will learn how to apply common RCA tools such as the 5 Whys and Cause & Effect Diagram to identify the root cause of a problem. They will also gain knowledge on how to prioritize root causes using a Pareto Chart to focus on the most significant causes first. The presentation will also cover the pitfalls in root cause analysis, highlighting the importance of avoiding making assumptions, involving stakeholders, and making RCA an ongoing process. By the end of the presentation, participants will have a deep understanding of RCA and be equipped with the skills needed to identify and solve problems effectively.
LEARNING OBJECTIVES:
1. Understand the critical role of identifying root causes in effective problem-solving.
2. Apply 5 Whys and Cause & Effect Diagram for practical root cause analysis.
3. Learn to prioritize root causes using Pareto Charts for impactful solutions.
4. Recognize common pitfalls and strategies for overcoming them.
CONTENTS
1. Introduction to Root Cause Analysis
2. Overview of Problem Solving
3. 5 Whys
4. Cause & Effect Diagram
5. Root Cause Prioritization
6. Effective RCA Practices
The Fishbone (aka Cause & Effect or Ishikawa) Diagram is a seemingly simple method of conducting structured brainstorming around the root cause of a process problem. So why is it so hard to get it right? In this 1-hour Introductory Webinar we'll walk through some classic ways to build a Fishbone Diagram, we'll show you some of the common missteps and we'll provide examples of what they look like when they're properly executed. Join us for a guided tour of the Fishbone!
How To Manage Change With Negative Nancy with GoLeanSixSigma.comGoLeanSixSigma.com
Check out this 1-hour webinar and you’ll learn why people resist change and how you can improve your influence skills. We’ll help you ensure your process improvement efforts are successful.
You can find the rest of the webinar materials and questions from the webinar here: https://goleansixsigma.com/webinar-how-to-manage-change-with-negative-nancy/
In this 1-hour webinar you’ll learn what Lean is, why Lean is good for business and how some of the basic Lean concepts like 8 Wastes and Visual Management can improve and transform your operation.
Download the slides and more at https://goleansixsigma.com/webinar-introduction-to-lean/
Start your free Yellow Belt Training at http://www.goleansixsigma.com/free-lean-six-sigma-training/
Get The 8 Wastes Poster at https://goleansixsigma.com/product/the-8-wastes-poster/
Challenge The Process By Asking "Why?" With GoLeanSixSigma.comGoLeanSixSigma.com
Did you know that curiosity catalyzes creativity? This 1 hour webinar will share how you can promote curiosity in your workplace to inspire creative solutions to everyday problems.
WEBINAR: How to Set Up and Run Hypothesis Tests (ENCORE!)GoLeanSixSigma.com
The first live presentation of this webinar was so popular that we’re doing an encore presentation!
Join us for this 1-hour advanced webinar where we answer the question, “Why do we need hypothesis tests in process improvement?” and then stay with us as we walk you through a real, live hypothesis test direct from the Bahama Bistro!
In this presentation we answer the question, "Why do we need hypothesis tests in process improvement?" Then we walk you through a real, live hypothesis test direct from the Bahama Bistro!
You can find the rest of the webinar materials and questions from the webinar here:
https://goleansixsigma.com/webinar-set-run-hypothesis-tests/
DMAIC, which stands for Define, Measure, Analyze, Improve and Control, has provided a structure for process improvement for almost four decades. It’s an easy-to-follow five-step method that works in any industry and on any process. Tune in to this 1-hour Introductory webinar to get a primer on this how this handy model can help you in your quest to improve the world around you.
https://goleansixsigma.com/webinar-introduction-dmaic/
Did you know that curiosity catalyzes creativity? This 1 hour webinar will share how you can promote curiosity in your workplace to inspire creative solutions to everyday problems.
#1NWebinar - Simplicity & Focus: Creating a Website that Offers Just Enough C...One North
Everyone likes choice, but presenting too many options can leave your clients feeling confused and overwhelmed. Worse yet, by providing your website visitors with too many options, they won’t know how to start, where to look or what to take away. Luckily, by developing a good strategy and content plan and using a little technology, you can offer your clients and prospects a user-friendly site, where they can easily find what they’re looking for – every time they visit.
Join One North Strategist, Josh Amer, as he shares tips and tricks to scale back on option overload and improve user experience. From site navigation and search to practice descriptions and publications, Josh provides examples of how law firms and other businesses are re-imagining how, how much and how often they deliver content on their websites.
To view a recording of the webinar, visit http://bit.ly/16HVmfr.
Is there any waste in your process? Yes! There are 8 of them to be exact. And one way to root out the 8 Wastes is to conduct a Waste Walk. It’s a great way to introduce co-workers to “see with new eyes,” recognize the process issues all around them and start thinking about ways to get rid of unnecessary steps, activities and materials.
Join this webinar for a simple guide to a sight-seeing tour of the 8 Wastes along with next steps.
WEBINAR: How to Flip the Conventional Lean Six Sigma Classroom Approach and G...GoLeanSixSigma.com
Are your Lean Six Sigma training efforts stale? Does your training approach need a facelift? Are you interested in changing your training approach to ensure students have better recall and retention of the material? Do you want to increase your rate of real world application and get better process improvement results? Then this 1-hour Leadership webinar is for you. We’ll provide the method and helpful examples of “Flipped Classrooms” so you can flip your own training and reap the rewards.
https://goleansixsigma.com/webinar-flip-conventional-lean-six-sigma-classroom-approach-get-better-results/
Did you know that a Control Chart is just a Line Chart that went to college? But it's that extra bit of education that makes the difference.
Using Control Charts can help you understand the trends and shifts in your process performance. They can help you avoid wasting time overreacting to single data points. Modern organizational information systems can leave us data rich and information poor, but Control Charts can put you back in the data driver's seat. These charts are coming up on their 100th birthday so come celebrate and add another powerful tool to your toolkit!
WEBINAR: Executive Overview: The Power of Lean Six SigmaGoLeanSixSigma.com
Join us for this 1-hour Leadership Webinar where we’ll help Executives and Leaders understand why the Lean Six Sigma is a worthy investment that will deliver spectacular ROI.
Agenda:
- What is Lean Six Sigma
- What Lean Six Sigma is not
- Why do organizations implement Lean Six Sigma
- Review cost of poor quality
- Build problem-solving muscles
- Reach strategic objectives
- Build agile organizations
- Minimize jumping to solutions
- Optimize data-based decision-making
People want to hear your story! But even those of us who can tell a good story often stumble when it comes to telling the story of our own work. Storyboards help others learn from you – they help leadership appreciate their problem-solving bench strength. This 1-hour introductory webinar will guide you to showcase your project in a way that others can understand and enjoy. Spread the good word with a good Storyboard!
https://goleansixsigma.com/webinar-build-powerful-project-storyboard/
DevOps metrics.
https://www.youtube.com/watch?v=wfIacVTJR3k&feature=youtu.be
Let see how can we understand that our methodology works well.
Which metrics we can use for tracking DevOps adaption. How do we know the methodology works at large.
Why here is no silver bullet? What information we need to move forward.
Webinar: Process Improvement in Government Using Lean Six SigmaGoLeanSixSigma.com
Have you struggled to bring Continuous Improvement into the public sector? Lean Six Sigma projects are strategic financial assets, but we don’t often talk about them that way in government. Completing a steady stream of high-impact Lean Six Sigma projects helps government organizations create a steady stream of savings benefiting everyone. Join us for a 1-hour webinar as we walk you through the steps of creating a “Money Machine” within your organization.
Learning Objectives:
At the end of this webinar, participants will be able to:
- Identify current challenges to successful Continuous Improvement within government
- Describe how to drive continuous savings
- Explain how the Lean Six Sigma Project approach—Money Machine—addresses the current challenges
- List the elements needed to maintain a Lean Six Sigma project approach to continuous savings
- Outline how to build a Money Machine in a government organization
Agenda:
- The Challenge: Accelerating quality and savings
- The Current Situation: Challenges of Lean Six Sigma in government vs business
- A Solution: Lean Six Sigma Project Approach—Projects as strategic financial assets
- Implementation: Building continuous savings—Money Machine
- How to Get Started
- Questions and Answers
Webinar: How to Create Predictable Cash Flow With Lean Six Sigma ProjectsGoLeanSixSigma.com
How do you describe the value of Lean Six Sigma projects? They are more tangible than receivables so clarifying their worth helps organizations plan for growth.
This webinar will discuss a proven strategy to create predictable cash flow from Lean Six Sigma projects. It will demonstrate how to build a project pipeline and engage a team of Black Belts to harness the full power of Lean Six Sigma.
Webinar: How Soldiers Receive 100% Funding for Lean Six Sigma CertificationGoLeanSixSigma.com
Are you an active member of the US Army? Do you want to learn a proven methodology for solving complex problems? Do you want to be equipped for life after the military? Our Lean Six Sigma courses will teach you practical problem-solving skills that will benefit you both in and out of the Army.
You’ll also become more attractive to future employers since Green Belt and Black Belt Training & Certification is a highly desired certification in both the public and private sector! In this webinar, we’ll review the benefits of Lean Six Sigma for members of the Army and how to utilize your Army Credentialing Assistance to receive 100% funding for your courses.
Webinar: 10 Tips for a Standout Lean Six Sigma Green Belt ProjectGoLeanSixSigma.com
Do you ever run into trouble with your Green Belt project? Do you wish someone had given you a heads up? After training and certifying hundreds of Lean Six Sigma Green Belts, retired UC San Diego and San Diego State instructor Jerry M. Wright, PE, MBA has seen what works and what doesn’t.
There is a clear distinction between successful projects and those that are lacking and Jerry has seen the trend repeat for decades. To help you avoid these traps, Jerry will cover the 10 most important tips to achieving a “right-first-time” Green Belt project. He will highlight crucial advice throughout each phase of the DMAIC method (Define, Measure, Analyze, Improve, Control). Come join us as Jerry lets us in on how to avoid the pesky pitfalls that can derail a project.
Webinar: How Army Soldiers Can Advance Their Careers With Green Belt Training...GoLeanSixSigma.com
If you’re in the Army, getting your Lean Six Sigma Green Belt Certification is the perfect way to advance your career.
Join our live webinar and you’ll get to connect with Active Duty Military Members, Veterans and Lean Six Sigma Experts to learn:
- What Lean Six Sigma is and why employers are searching for this skill
- How Lean Six Sigma gives you skills to advance your career
- How to get 100% funding for your Green Belt + Black Belt
Webinar: Going Remote - How Process Improvement Teams Collaborate VirtuallyGoLeanSixSigma.com
Ever since the outbreak of COVID-19, those of us in Continuous Improvement roles have had to rethink how we can continue on our improvement journey. For many of us, team collaboration in the same physical space has proven to be a very effective way to engage employees, surface problems, collaborate on the design of countermeasures, and drive buy-in. But in this new environment of physical distancing and remote workers, gathering all the parties in the same room is not an option for many organizations.
In this webinar, you’ll learn—and see examples of—how teams have effectively used Zoom in conjunction with Miro (a collaborative, virtual, workspace app) to drive participant engagement in activities such as Hoshin Kanri and Rapid Improvement (Kaizen) Events.
Attend this webinar and you’ll learn:
- What are the different types of team events & how they differ from each other (Kaizen / Rapid Improvement Events; Rapid Planning Events; Value Stream Mapping; Hoshin Kanri)
- What adjustments have been made in planning and facilitating these events during the pandemic
- How to use online collaborative tools to facilitate events with remote teams
- What are the benefits of online collaborative tools
- Q&A
Webinar: Remote Learning - How to Successfully Switch Lean Six Sigma Training...GoLeanSixSigma.com
Did the pandemic force you to re-think your Lean Six Sigma training approach? Are you interested in adapting to a virtual approach without losing effectiveness? Do you want to increase your rate of real-world application and get better process improvement results?
Then this webinar is for you! We’ll provide insights on how to successfully transition to a “Remote Learning” model by incorporating independent study, instructor-led training sessions and maximizing engagement.
Webinar: How Tax Preparers & Accountants Can Increase Their Profitability Usi...GoLeanSixSigma.com
Tax return preparation is increasingly becoming a commodity. Automation can help reduce the level of manual work required for return preparation, but if you automate a “bad process” you still won’t see an increase in profitability or improved client service.
Tax practices should apply Lean Six Sigma (LSS) before automating their tax workflows to optimize processes and automation, while still remaining in compliance with professional standards.
Attend this webinar and you’ll learn how to:
- Apply Lean Six Sigma to tax workflow
- Combine tax automation with value pricing
- Increase your practice’s profitability
Webinar: Remote Learning - How to Brainstorm Lean Six Sigma Improvement IdeasGoLeanSixSigma.com
Group Brainstorming has been debunked by countless studies, but including others in problem solving is essential. How do we address this paradox?
The science supports a completely different, and much better approach to coming up with solutions. Join us for this 1-hour webinar where we walk you through a new way to get more ideas, better solutions and essential group engagement in a remote world.
Webinar: How to Facilitate Successful Virtual Kaizen EventsGoLeanSixSigma.com
Given the challenge of the pandemic, organizations are seeking guidance on how to successfully conduct virtual Lean Six Sigma Kaizen Events. Social distancing can coexist with Continuous Improvement. We’re already doing it!
Our guest panelists have offered to share their recent experiences with navigating the new normal:
- Antonio Nava, UC San Diego
- Jaime Parker, Process Plus Results
- Jared Thatcher, Port of Seattle
Join us for this one-hour webinar to learn the best practices and avoid the pitfalls for conducting virtual Kaizen (Rapid Improvement) Events.
Webinar: Online Green Belt Workshop Information SessionGoLeanSixSigma.com
Want to enroll in our Online Green Belt Workshop, but still have questions? Ask the instructors! Join our Chief Innovation Officer, Tracy O’Rourke, and our Chief Learning Experience Officer, Elisabeth Swan, for a live 1-hour session and get the answers you need. Come and talk to our Master Black Belts about the Online Green Belt Workshop kicking off June 30th.
Want to get your Green Belt, but still have questions? Ask our CEO, Karlo Tanjuakio, and Chief Innovation Officer, Tracy O’Rourke, in a live 1-hour session and get the answers you need!
Agenda:
- What is Lean Six Sigma?
- What do Green Belts do and why are they so valuable?
- What should you look for in a training & certification provider?
Webinar: Going Virtual - How to Coach Problem Solvers on A3sGoLeanSixSigma.com
The A3 is a critical leadership tool to develop the analytical thinking and problem-solving muscles of employees. If leaders turn A3s into a critical part of the remote development process, problem solvers will follow suit.
Using A3s provides essential structure during virtual coaching sessions to build the employees' ability to properly think through process issues. Join us for this 1-hour webinar to learn how A3s can help leaders build armies of problem solvers.
Webinar: How to Manage Your Project to Completion Using the Project BuilderGoLeanSixSigma.com
Improving a process takes time and organization, but what if your project path was laid out for you? What if all the templates and examples were at your fingertips so you could focus your efforts on collecting data and digging to root cause?
That's the secret of the Project Builder. All the key tools and templates combined into one along with a progress tracker. It's a great guide and good way to share your hard work with colleagues and leadership. It's the ultimate all-in-one answer to Continuous Improvement!
https://goleansixsigma.com/webinar-how-to-manage-your-project-to-completion-using-the-project-builder/
Webinar: DMAIC: Common Challenges & How to Overcome ThemGoLeanSixSigma.com
Did you hit a few DMAIC speed bumps on your first test-drive? Did the journey sound easier than it turned out to be? We learn best from our mistakes, but sometimes it helps to get a little roadside assistance. Join us for an hour-long reflection on what can go wrong and how to avoid it on your next DMAIC road trip.
https://goleansixsigma.com/what-is-lean-six-sigma/
https://goleansixsigma.com/lean-six-sigma-online-training-certification-pricing/
https://goleansixsigma.com/
WEBINAR: How to Deploy Lean Six Sigma in Your OrganizationGoLeanSixSigma.com
Are your Lean Six Sigma efforts stale? Is your organization finally pulling the trigger on Continuous Improvement implementation? Learn how to jumpstart your Lean Six Sigma efforts and get your organization on the right foot by joining our 1-hour Leadership webinar on deploying Continuous Improvement with Lean Six Sigma!
https://goleansixsigma.com/online-lean-six-sigma-green-belt-training/
https://goleansixsigma.com/ggm/
Improving processes is a just a piece of Process Management. Process Management is strategic work to help organizations identify value streams and core processes, align them to strategic goals and objectives, and measure what customers care about and prioritize improvement work to make the organization better. This 1-hour Introductory Webinar will help you understand what is involved in Process Management, besides process improvement, and how it can help organizations deliver better products and services.
Learning Objectives:
- Explain Process Management
- Describe some of the benefits of Process Management
- Outline the key components of Process Management
Agenda:
In this 1-hour Introductory Webinar we will cover:
- What Process Management is
- Why Process Management is important
- How it helps organizations deliver better products and services
- A basic understanding of the components of Process Management
Project Storyboard: Reducing Cycle Time for Bid Tab Creationby 33%GoLeanSixSigma.com
Think it's impossible to make a significant change in government? Well, it's not easy, but GoLeanSixSigmna.com Black Belt Pamela Kuehling made a real difference from the inside. She overturned countless "honest wrong beliefs" with facts and data by modeling the Lean Six Sigma approach in her work and won over the doubters.
Initially the overall procurement process was the focus, but when that proved to be too big, she scoped it down to a more manageable project that can now be the basis for an expanded improvement. Her improvement was meaningful, but a bigger victory was in bringing critical and logical thinking into an environment often impacted by less scientific influences!
Value Stream Mapping is an essential tool to help understand the current state and design the future state of a process. Learn more about why this kind of mapping is fundamental for a big picture view of an entire Value Stream and for improving transactional and manufacturing processes.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Chapter 3 - Islamic Banking Products and Services.pptx
WEBINAR: How to Use a Fishbone Diagram (aka Cause & Effect Diagram)
1. 9/10/2017 1
Presented by Elisabeth Swan
Managing Partner & Executive Advisor
at GoLeanSixSigma.com
How to Use
a Fishbone Diagram
2. 2
Our Expert: Elisabeth
• Managing Partner &
Executive Advisor at
GoLeanSixSigma.com
• Master Black Belt
• Certified Executive Coach at
Burnham Rosen Group
• BA in English Literature from
Columbia University/Barnard
College
• Born in the UK
5. 5
Who Is GoLeanSixSigma.com?
GoLeanSixSigma.com makes it
easy for everyone everywhere
to build their problem-solving
muscles.
We provide the most
practical, easy to understand
and enjoyable Lean and Six
Sigma resources available.
7. 7
• What is a Fishbone (aka Cause & Effect or Ishikawa)
Diagram?
• Why and when should we use a Fishbone Diagram?
• What’s the right way to build a Fishbone Diagram?
• Are there any ways not to use a Fishbone Diagram?
• What do “proper” Fishbones look like?
Today’s Agenda
8. 8
The “Y” and the “X”
• X1, X2…
• Independent
• Input
• Cause
• Problem
• Control
• Garbage In
The Y
• Y
• Dependent
• Output
• Effect
• Symptom
• Monitor
• Garbage Out
The X
10. 10
Y and X at Bahama Bistro
Speed of
Service
Menu Item
Availability
Food
Freshness
Order
Accuracy
Customer
Satisfaction
Y
X X
X
X
X Ambience
11. 11
Fishbone Diagram: aka “Ishikawa” or “Cause & Effect”
is a method of structured brainstorming to get to
root cause
• Conducted in groups
• Uses categories
• Uses hierarchy
What Is a Fishbone Diagram?
Y
X
XX
X
13. 13
What’s your experience with Fishbone
Diagrams?
A.Totally new to me
B.I use them but not sure I’m using them
effectively
C.I know about them but don’t use them
D.I use them all the time – great tools
Poll #1:
14. 14
How to Construct
Issue or “Y” in “Fish Head”
Two methods:
1. Pre-Label Fishbones
• Transactional Categories
• Manufacturing Categories
2. Brainstorm and affinitize
root causes into categories
that are process specific
• Groupings become
“Fishbone” labels
15. 15
1. Pre-Label
Advantages
•Easy to set up
•Causes unexpected ideas
•Does not require upfront work
•Can combine with brainstormed
categories
Disadvantages
•Limits ideas
•Not focused on the process
18. 18
•More focused on specific
process
•Organic
•Involves group
•Good to practice Affinity
Analysis – generic
organizational
technique
2. Affinity Analysis
21. 21
Which method do you use to build
the Fishbone Diagram?
A. I use the standard Manufacturing or
Transactional labels
B. I brainstorm and affinitize categories first
C. I just pick labels that seem appropriate given the
issue
D.None of the above
Poll #2:
22. 22
Fishbone Diagram Example
Stale
Bread
Limited
Options
Too slow
Too Noisy Radish is
only garish
Method is
complicated
Kitchen takes too
long with lunch
orders
Storage
Dropped
dishes Vendor
availability
PresentationAmbience Ordering
Service Menu Food
Why such
variation in
customer
satisfaction?
23. 23
Turn Into Measures
Stale
Bread
Limited
Options
Too slow
Too Noisy
Radish is
only garish
Method is
complicated
PresentationAmbience Ordering
Service Menu Food
Why such
variation in
customer
satisfaction?
Service Cycle
Time
Noise levels
above 100
decibels
# Available
garnishes
# dropped
dishes” per
hour
Dropped
dishes
Age of
Bread
# Steps to
order
# Options
25. 25
Caution: Solutions Masquerading…
Stale
Bread
Limited
Options
Too slow
Too Noisy
Radish is
only garnish
Method is
complicated
PresentationAmbience Ordering
Service Menu Food
Why such
variation in
customer
satisfaction?
Not enough
waitress
training
Should build
booths
Need more
inspection
Lack of
automated
ordering
Missing
“Fusion”
Options
Need to Increase
Condiments
26. 26
Fishbone Trap
Why is this
problem
happening?
Inadequate
Training
Lack of
Automation
Insufficient
Staff
Lack of
Inspections
Lack of
software
“Lack of”
X
Category Category Category
Category Category Category
27. 27
•Lack of training Level of operator
knowledge
•Procedure not followed % of time
procedure followed
•Inadequate staffing # of man hours
utilized
•Lack of inspection % returned meals
Solutions Measurable Causes
28. 28
•Run by teenagers
•Assume turnover
•Build processes
with visual
management
•Low need for
training
Level of Training
29. 29
Number of Inspections
•Add time (waste)
•Cause delays
•Initiated by
failures
•Provide false
sense of security
•Never removed
“We inspect
because we expect
a defect”
33. 33
One Fishbone Leads to Another…
PresentationAmbience Ordering
Service Menu Food
Why such
variation in
customer
satisfaction?
Service Cycle
Time
Noise levels
above 100
decibels
# Available
garnishes
# dropped
dishes” per
hour
Age of
Bread
# Steps to
order
# Options
34. 34
# Steps
between
stations
New Fishbone Diagram
# items taking
too long to
prepare
# Sandwiches
taking > 10 mins
Packaging
process for
pick-up varies
# Servers
who don’t
turn in orders
right away
# of items
taking > 15 mins
to cook
%
transactions
stuck
# staff
allowed to use
system
“Not my job”
thinking
# wrong
special orders
# of steps to
prep
# Steps
required for
restocking
during rush
Documentation
Political
Environment
Servers
Point-of-Sale
Software
Kitchen Layout Food Types
Why do food
orders take so
long for lunch
customers?
# Staff
allowed to
cross-train
35. 35
The Five Whys
• Repeatedly ask “Why”
• Work the causal chain
• Done by those in the process
• Could be more or less than
5 “Whys”
Benefits:
• Simple – no stats
• Get past symptoms
• Good for processes involving
human factors
37. 37
Fishbone and Five Whys
Packaging process
for items for pick-
up varies
# Servers who don’t
turn the orders in
right away
ServersKitchen Layout
Could lead to nested fishbones
39. 39
•Count the number of
options
• Root causes
• Solutions
• Customer Comments
•Divide by 3
•Hand out N/3 Dots to
each person
•Narrow the list
Multi-Voting
Options
It’s Marketing’s fault
Lack of new software
Not enough staff
Need more inspection
Need a new manager
Need more money
40. 40
# Steps
between
stations
# items take
too long to
prepare# Sandwiches
take > 10 mins
Packaging
process for
pick-up varies
# Servers
who don’t
turn in orders
right away
# of items
take > 15 mins
to cook
%
transactions
stuck
# staff
allowed to use
system
“Not my job”
thinking
Clarity of
instructions
Special
Orders
# of steps to
prep
Restocking
requires
walking # steps
during rush
Documentation
Political
Environment
Servers
Point-of-Sale
Software
Kitchen layout Food Types
Why do food
orders take so
long for lunch
customers?
Multi-Voting
41. 41
•Fishbone is a structured brainstorming –
not proof
•Team decides where to focus
•Must create hypothesis statements
•Verification can take many forms
•Depends on the process and issue
Next Steps
42. 42
What’s your experience with
Fishbones “gone wrong”?
A.They are populated with solutions
B.They are not paired with the 5 Whys
C.They are not verified
D.Some combination of above
E. None of the above – all good!
Poll #3:
43. 43
Observe
• Watch the process and
see the issue in action
Compare
• Where problem is/isn’t
Use Data
• Caution
Use Stat Tools to Test Hypothesis
• Try to “disprove” the Null Hypothesis
Validating Methods
44. 44
Hypothesis & Data Example
Hypothesis: As
number of waitress
“courtesy” food pick
ups increase, lunch
order cycle time
increases
OrderCycleTime # Courtesy Pick-ups
Y
X
45. 45
Build the Fishbone
• Conduct in groups (not party of one) – more brains, more ownership
• Brainstorm and clarify labels (physical or political environment?)
• Populate the fishbone – bony is good – not limited to one page
• Don’t worry about “where” a cause goes – as long as it’s included
• Consider what causes process “variation” not just defective units
• Turn causes in to measures - set up for verification
Expand the Fishbone
• Use 5 Whys to dig past symptoms
• Watch for solutions masquerading as problems – use Solution Parking Lot
• Keep and update Fishbone – organizational knowledge
Verify the Fishbone
• Multi-vote and prioritize potential root causes to research
• Form hypothesis statements & and select verification method
Fishbone Review
46. 46
Today We Covered
• What is a Fishbone (aka Cause & Effect or Ishikawa)
Diagram?
• Why and when should we use a Fishbone Diagram?
• What’s the right way to build a Fishbone Diagram?
• Are there any ways not to use a Fishbone Diagram?
• What do “proper” Fishbones look like?
48. 48
Getting Started
Learn more by starting some more
training!
• Yellow Belt Training is FREE at
GoLeanSixSigma.com
• Green Belt Training &
Certification
• Black Belt Training & Certification
• Lean Training & Certification
49. 49
Just-In-Time Podcast
Tune in at GoLeanSixSigma.com/cafe for the latest Lean Six
Sigma news, easy ways to apply Lean Six Sigma and
interviews with process improvement leaders like you!
51. 51
More Questions?
Ask us at contact@goleansixsigma.com!
Click here to download
free tools, templates, infographics and more!
Thank you for joining us!