Are your Lean Six Sigma training efforts stale? Does your training approach need a facelift? Are you interested in changing your training approach to ensure students have better recall and retention of the material? Do you want to increase your rate of real world application and get better process improvement results? Then this 1-hour Leadership webinar is for you. We’ll provide the method and helpful examples of “Flipped Classrooms” so you can flip your own training and reap the rewards. https://goleansixsigma.com/webinar-flip-conventional-lean-six-sigma-classroom-approach-get-better-results/

1. Presented by Tracy O’Rourke
Managing Partner & Executive Advisor
at GoLeanSixSigma.com
How to Flip the Conventional
Lean Six Sigma Classroom
Approach and Get Better Results

2. About Our Presenter
• Managing Partner &
Executive Advisor at
GoLeanSixSigma.com
• Co-host of the
Just-In-Time Café Podcast
• tracy@goleansixsigma.com
Tracy O’Rourke
/Tracy-ORourke
@RourkeTracy

3. How to Interact
Answer Polls! Ask a Question!

4. Where Are You From?
Share your location in the Question area in your
Control Panel!

5. Who Is GoLeanSixSigma.com?
• GoLeanSixSigma.com makes it easy for everyone
everywhere to build their problem-solving muscles
• We provide the most practical, easy to understand
and enjoyable Lean and Six Sigma resources
available

6. We’ve Helped People From…

7. Today’s Agenda
• The traditional classroom approach
• The "Flipped Classroom" approach
• Why it works and why it's better
• How to flip a Lean Six Sigma classroom
• Flipped classroom Lean Six Sigma agendas

8. Traditional Classroom
Classroom Lecture Homework Activities

9. What Is a Flipped Classroom?
Online Modules Practice Activities

10. Poll # 1
Question: What is your experience with
flipped classrooms?
A: I’ve never heard of a flipped classroom
B: I have heard about a flipped classroom
C: I was a student in a flipped classroom
D: I have or would like to design a flipped
classroom

11. Why Flip?
• What are your current results?

12. Where Students Struggle
?
• Making the jump from concept to application
How does
this apply to
my work?
??

13. Learner Benefits to a Flipped Classroom
• Customized: Learner’s complete online
modules at their own pace
• Accessible: Material is available beyond
the classroom, anytime or anywhere
• Supported: Teachers assistance with applying
concepts
• Interactive: Less lecture and more interaction
with student peers
• Productive: Project work completed in class

14. Instructor Benefits
• Accessible: Content is always available
• Supported: Increased support for application
• Engaged: More student involvement
• Practical: Better project application
• Results Oriented: Better project outcomes

15. The Challenge: Allocating Resources
How
does this
work??
Classroom Resources Application Suffers

16. Question for You
16
If your organization has full-time Lean Six
Sigma resources, how are they allocated?
A: Conducting training for employees
B: Facilitating Rapid Improvement Events
(Kaizens)
C: Coaching individuals or teams through
projects
D: Other

17. Flipped Agenda Options
Online
Modules,
Videos,
Blogs
In-Class
Application
and
Discussion
Instructor
Lead Group
Coaching
Project
Based
Application
Site Visits
or Tours

18. Example: Flipped Classroom Agenda
Pre-Work Agenda
• Define Phase
• Complete online material
• Watch assigned videos
• Read blogs
• Assignment for in-class
discussion and review
In-Class Agenda
• Discussion topic:
On videos and/or blog
assignments
• Activity: Problem and
Goal Statements
• Activity: Write problem
and goal statements for
your Green Belt project

19. Define Phase Self-Directed Assignments
Modules to Complete:
• Introduction and Define Phase Modules (7 hours)
Videos to View:
• Meals Per Hour (6.5 minutes)
• Process Walks – Bid Solicitation Process (15 min)
• Pre-approval for Travel Process
Assignment Due Before the Define Phase Group Session:
• Project Selection Tool
• Submit this assignment to your instructor via e-mail on the
due date

20. Agenda for Define Phase
Group Coaching Session
• Opening exercise
• Cover submitted Q&A related to Introduction and Define
Phase material
• Activity: Problem and Goal Statements exercise
• Review Problem and Goal Statements and provide
feedback for improvement
• Activity: Interactive discussion of Green Belt project ideas
• Activity: Problem and Goal Statements for Green Belt
projects
• Write your problem and goal statement for your Green
Belt projects
• Next steps for learners

21. Opening Exercise Example
• Discussion Topic: Voice of Customer
• Share a good or bad customer experience you've personally
encountered as a customer. Use the terms introduced in
the Kano Analysis (Dissatisfiers, Satisfiers or Delighters) in
your explanation.

22. Activity Example
Problem and Goal Statements
Bahama Bistro Process:
• Take-Out and Pick-Up Order Process
Problem Statement:
• In the last month, we’ve had several pick-up order
customers returning to the Bistro claiming that we got
their order wrong. I think we have some accuracy
issues, and I think the chef is reading the orders wrong.
Goal Statement:
• The goal would be to improve accuracy by shadowing
the chef as much as I can in the next 30 days

23. Project Based Application Example
• Write a Problem and
Goal Statement for
your Green Belt project
• Share in groups
• Provide pluses
and deltas on
the statements

24. Learn by Doing Activities
Define:
• Problem and Goal Statements
• Building a SIPOC
Measure:
• Data Collection Plan
• Pareto Charts and Histograms
Analyze:
• Affinitize Root Causes
• Fishbone Diagram
Improve:
• Building a Visual Board
• Design a Work Cell
Control:
• Monitoring and Response Plans

25. What’s Next After Completing Training?
5 Ways to Ensure Green Belts Apply Their New Skills
After Certification

26. Internal Resources
• Work with more Green Belts with projects
• Build peer Green Belt coaches for new
Green Belts
• Work with leaders to build better
coaching skills
• Get more project results
• Celebrate more success!

27. Today We Covered
• The traditional classroom approach
• The "Flipped Classroom" approach
• Why it works and why it's better
• How to flip a Lean Six Sigma classroom
• Flipped classroom Lean Six Sigma agendas

28. Questions?

29. Getting Started
Learn more by starting some more training!
• White Belt Training & Certification (Training is FREE)
• Yellow Belt Training & Certification (Training is FREE)
• Green Belt Training & Certification
• Black Belt Training & Certification
• Lean Training & Certification
Coupon Code: 20CLASSROOM
20% discount on all courses!
* Expires March 20

30. Upcoming Webinar: March 20, 11am PT
Register today at GoLeanSixSigma.com/webinars
We’ll select upcoming webinars based on your feedback, so please share
your feedback on the survey at the end of close of this webinar.

31. Just-In-Time Café Podcast
Tune in at GoLeanSixSigma.com/cafe for the latest
Lean Six Sigma news, easy ways to apply Lean Six Sigma
and interviews with process improvement leaders like you!

32. Getting Started
Check out more success stories from Go-Getters just
like you at GoLeanSixSigma.com/Success

33. Questions?

34. Thank You for Joining Us!
More questions? Ask us at
contact@goleansixsigma.com
Click here to download free tools,
templates, infographics and more!
@GoLeanSixSigma/company/GoLeanSixSigma-com /GoLeanSixSigma