Winning at Project Management with the Team Playbook

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Managing a project is about more than just tracking the work. Your project teams have diverse skill sets, report to different managers, and may even have different visions of what to deliver. How's a project manager supposed to wrangle their team and deliver the goods without losing their mind? That's where the Team Playbook comes in. From making sure you're building the right thing, to building team harmony, there are loads of project management plays. Join Sarah Goff-Dupont, Atlassian Principal Writer and Alastair Simpson, Head of Atlassian Design, Platform, Mobile & Comms, as they dive into what exactly these plays are and how they've helped various Atlassian teams master their project management. Whether you're a career project manager, or a project just "landed on your plate", you'll walk away with a game plan for keeping morale and quality high, and bottlenecks to a minimum.

Software

Winning at Project
Management
with the Team Playbook
ALASTAIR SIMPSON | DESIGN LEAD | ATLASSIAN | @ALANSTAIRS
SARAH GOFF-DUPONT | PRINCIPAL WRITER | ATLASSIAN | @DEVTOOLSUPERFAN

you are now witnessing the “oh crap” moment

you are now witnessing the “lightbulb” moment

Important
things
Goals and priorities
Making decisions
Roles and ownership
Effective communication

Goals and priorities
Making decisions
Roles and ownership
Effective communication
Important
things

Troubleshoot
common
pain points
better.
Manage
projects
better, phase
by phase.
SARAH’S GOALS ALASTAIR’S GOALS

TRY GOALS, SIGNALS, AND MEASURES
Why
Make sure you’re focused, and
that you know what success
looks like.
When
Run this play at the beginning
of your project.
Who
Involve your core project team,
plus your executive sponsor.
Please remember
You don’t always need the line or text at all.

TRY PROBLEM FRAMING
Please remember
You don’t always need the line or text at all.
Why
Explore a problem space so you
know what you’re solving for.
When
Run this play at the beginning
of your project.
Who
Your core project team, plus a
few stakeholders. More
perspectives = better problem
definition!

TRY A DACI
Please remember
You don’t always need the line or text at all.
Why
Define roles in a group
decision.
When
Any time a high-stakes or high-
impact decision comes up.
Who
Your project team, sponsor,
SMEs, and stakeholders.
Confluence
Blueprint
available!

A Designer and a
Product Manager Walk
into a Bar…
Alastair Simpson
Design Lead, Atlassian
TOMORROW, 11:30 AM, GRAND BALLROOM 220A
Sherif Mansour
Principal Product Manager, Atlassian

TRY A HEALTH MONITOR
Why
Define roles in a group
decision.
When
Any time a high-stakes or high-
impact decision comes up.
Who
Your project team, sponsor,
SMEs, and stakeholders.
Confluence
Blueprint
available!

Project teams
3 types of Health Monitors
Service teamsLeadership teams

TRY STAND-UP
Why
Avoid dropping balls or
stepping on each others’ toes.
When
Daily (or so), throughout the
project.
Who
Your core project team.

TRY SPARRING
Why
Get peer feedback and inspire
new ideas.
When
While the work is still a work-
in-progress.
Who
Your project team, creative
thinkers, subject-area experts.

TRY PROJECT POSTERS
Please remember
You don’t always need the line or text at all.
Why
Refine your thinking and share
info with stakeholders.
When
Throughout the “envisioning”
phase.
Who
Your project team, sponsor, and
stakeholders.
Confluence
Blueprint
available!

you are now witnessing the “wrap it up” moment

Thank you!
ALASTAIR SIMPSON | DESIGN LEAD | ATLASSIAN | @ALANSTAIRS
SARAH GOFF-DUPONT | PRINCIPAL WRITER | ATLASSIAN | @DEVTOOLSUPERFAN

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When it comes to designing apps and new features, we just can't get enough of metrics. In an age where we can collect data from almost anything, how can we cut through the noise and focus on the right metrics to measure the success and failures of the apps that we’re building? Join Atlassian Product Manager Josephine Lee as she delves through what exactly makes a good metric. Throughout the talk, we’ll walk through real Atlassian examples of good and bad metrics. By exploring a framework for measurement, we’ll cover detailed features that showcase how best to measure and choose the right set of success, supportive, and counter metrics. You'll walk away with tips and learnings from Atlassian’s approach to measuring success, and learn how to use data and metrics to inspire action in your apps.

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Color-blind people are using your apps. 1 in 12 men is color blind. And for women, this is 1 in 200. Building apps that work well for color blind people is not difficult. Some simple techniques help us with the design of our interface. And some tools help us see what color blind people see. In this talk, Maarten Arts of Avisi will look at common varieties of color blindness. We will look at apps through the eyes of a color-blind person. And we will discover what color-blind people struggle with. Regardless of whether you're a designer or developer, this talk will equip you with the skills and the tools you need to make sure that your app works for color-blind people.

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The words we choose have the power to include or alienate our users. The reality is that for many, English is spoken as a second language. And unless you're going to localize your product for those major non-English speaking markets, you'll need to thoughtfully create content that is accessible to a larger audience. But how do we create products that maintain a sense of personality without isolating a wide audience of non-native speakers? Join Atlassian Content Designer, Roana Bilia, as she walks you through why thoughtful, inclusive content, is key to creating well-designed user experiences. You'll walk away with foundational principles for good UX copy when optimizing your product UI, a few quick wins that you as creators and developers can incorporate into your next products, as well as a set of mistakes to avoid that companies—including Atlassian—have made, which prioritized native speakers but isolated non-native speakers.

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We hear it all the time, and we get it. Diversity and inclusion are important! But isn't it an HR problem? HR may be able to help with diversity but inclusion or creating an inclusive environment is everyone's responsibility. So how do we create an inclusive environment that celebrates diversity and engages and supports everyone? Isabel Nyo will be sharing best practices and lessons she has learned along the way. She will also be sharing her experience as a minority, a female technical leader, in the technology industry.

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In September 2018, K15t took its mission to go self-managed to the next-level when the entire company worked together to decide on the Next Big Thing™ to build for Atlassian users and present it at Summit in Las Vegas. In this session, Anshuman Dash, an intern turned software engineer, turned product manager, shares his journey of professional self-discovery. In under five months, he joins a freshly assembled, self-managed team in building a new Atlassian Marketplace app. Dash will give a quick intro to what it means for a team to be self-managed. Then, he'll share his observations and experiences on the team, as well as the best-practices, patterns, and processes K15t has discovered along the way. Whether you are a new team with a kick-ass product idea or a big company figuring out ways to scale, this talk will provide you with practical tips and ideas your team can try out!

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Designing for the enterprise comes with a unique set of challenges; ensuring readability and accessibility at scale, meeting the needs of multi-layered organizations, and building a trust when your software - used by dozens of thousands of employees - is considered mission-critical. At Atlassian, we've spent countless hours digging deep into our enterprise customer's needs and we've gathered a vast repository of insights. In this talk, Pawel Wodkowski, a senior designer on Jira Server, will share all that we've learned from our research (while not being shy about busting some of those wild admin myths!). You'll get a crash course in what it means to design for scale the Atlassian way.

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2. you are now witnessing the “oh crap” moment

3. you are now witnessing the “lightbulb” moment

4. Important things Goals and priorities Making decisions Roles and ownership Effective communication

5. Goals and priorities Making decisions Roles and ownership Effective communication Important things

6. Troubleshoot common pain points better. Manage projects better, phase by phase. SARAH’S GOALS ALASTAIR’S GOALS

8. Goals, Signals, and Measures

9. Goals are about outcomes – not output.

10. TRY GOALS, SIGNALS, AND MEASURES Why Make sure you’re focused, and that you know what success looks like. When Run this play at the beginning of your project. Who Involve your core project team, plus your executive sponsor. Please remember You don’t always need the line or text at all.

11. Problem Framing

12. TRY PROBLEM FRAMING Please remember You don’t always need the line or text at all. Why Explore a problem space so you know what you’re solving for. When Run this play at the beginning of your project. Who Your core project team, plus a few stakeholders. More perspectives = better problem definition!

13. Goals and priorities Making decisions Roles and ownership Effective communication Important things

14. DACI

15. TRY A DACI Please remember You don’t always need the line or text at all. Why Define roles in a group decision. When Any time a high-stakes or high- impact decision comes up. Who Your project team, sponsor, SMEs, and stakeholders. Confluence Blueprint available!

16. A Designer and a Product Manager Walk into a Bar… Alastair Simpson Design Lead, Atlassian TOMORROW, 11:30 AM, GRAND BALLROOM 220A Sherif Mansour Principal Product Manager, Atlassian

17. TRY A DACI Please remember You don’t always need the line or text at all. Why Define roles in a group decision. When Any time a high-stakes or high- impact decision comes up. Who Your project team, sponsor, SMEs, and stakeholders. Confluence Blueprint available!

18. Goals and priorities Making decisions Roles and ownership Effective communication Important things

19. Health Monitor

20. TRY A HEALTH MONITOR Why Define roles in a group decision. When Any time a high-stakes or high- impact decision comes up. Who Your project team, sponsor, SMEs, and stakeholders. Confluence Blueprint available!

21. Project teams 3 types of Health Monitors Service teamsLeadership teams

22. Stand-up

23. TRY STAND-UP Why Avoid dropping balls or stepping on each others’ toes. When Daily (or so), throughout the project. Who Your core project team.

24. Goals and priorities Making decisions Roles and ownership Effective communication Important things

25. Sparring

26. TRY SPARRING Why Get peer feedback and inspire new ideas. When While the work is still a work- in-progress. Who Your project team, creative thinkers, subject-area experts.

27. Project Poster

28. TRY PROJECT POSTERS Please remember You don’t always need the line or text at all. Why Refine your thinking and share info with stakeholders. When Throughout the “envisioning” phase. Who Your project team, sponsor, and stakeholders. Confluence Blueprint available!

29. you are now witnessing the “wrap it up” moment

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