Unleashing Your Team's Potential With the Atlassian Team Playbook by John Paz
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The Team Playbook is free to download, and it's organized and grouped according to the team dynamic you want to address. It includes stories about how Atlassian creates team plays, as well as the plays our Content Designers use most often, and how we use these plays to inform our work.
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Unleashing Your Team's Potential With the Atlassian Team Playbook by John Paz
- 1. JOHN PAZ | SENIOR CONTENT DESIGNER | @TECHWRITERNINJA Unleashing Your Team’s Potential With The Atlassian Team Playbook
- 2. Agenda The Atlassian Team Playbook Great Plays for Content Creators How to use the Team Playbook Q&A
- 4. Atlassian Values They guide what we do, why we create, and who we hire. Opencompany, nobullshit Buildwithheart &balance Bethechange youseek Play, asateam Don’t#@!% thecustomer
- 5. We believe behind every great human achievement, there is a team. Our mission is to unleash the potential of every team. OUR MISSION
- 6. When work is open, we unleash the full potential of all teams. WE BELIEVE
- 7. OPEN
- 8. The Atlassian Team Playbook
- 9. THE ATLASSIAN TEAM PLAYBOOK Our no-bullsh*t guide to unleashing your team’s potential
- 11. Health Monitors
- 12. 8 attributes of healthy teams Assess your team against attributes of healthy teams, and get better understanding of your strengths and weaknesses. Everyone has a say Open and honest conversation, silent vote, avoid group think, meant to be run over multiple sessions. For all teams Whether your team is high-performing, or deeply dysfunctional; no matter your level, function, or industry. Health Monitors
- 13. Leadership teams For decision-makers who work on longer term vision and high-level initiatives. Project teams For those of us that make the things. Service teams For teams with queue-based work that likely have daily or weekly quotas. Three types of Health Monitors
- 14. Game Plans
- 15. Eight types Tried and trusted Regularly-used solutions, easy-to-use templates, and constantly being improved. Not sure which play to run Game plans are collections of plays we recommend for specific purposes. Game Plans
- 16. Game plans Project Management Becoming a Cross- Functional Product Team DevOps Open Lines of Communication Incident Response HR Teams Making Better Decisions Operational Planning
- 17. DACI Clarify roles in the decision and document options. Demo Trust Get guidance from leadership early on (when it matters most). Trade-off Sliders Agree on the relative importance of all the factors. OKRs Set high-level goals so your low-level decisions align. Making Better Decisions Game Plan
- 18. Plays
- 19. Many plays (more to come!) There may not be a play for everything, yet, but we hope there will be, soon. Many ways to group them Sort them by Health Monitor Attribute, development phase, or known pain point, it’s up to you. Many ways to use them Use in conjunction with a Health Monitor as part of a diagnosis, or pick a play that suits your needs. Plays
- 20. Over 30 published Plays (as of now) Customer Interview Experience Canvas Decision-Making Framework Feature/Project Kick-off Elevator Pitch Journey/Mind Mapping Empathy Mapping Project Poster
- 21. How to use the Team Playbook Warning: these talks could lead to some tough discussions at your work place
- 22. About the project As content-driven professionals, we need a Game Plan that addresses our specific needs. Let’s run a Health Monitor Set the context Break into teams Give ratings Let’s review
- 23. Divide into even teams Assign someone as the moderator/facilitator (this will be the full-time owner). Once into teams, read the prompt. Let’s run a Health Monitor Set the context Break into teams Give ratings Let’s review
- 24. Assess the health of the project 1. Read name and definition of each attribute out loud. 2. Vote. 3. Consensus? 1. If yes, awesome! 2. If no, why? average? 4. Repeat for each. Let’s run a Health Monitor Set the context Break into teams Give ratings Let’s review
- 25. The 8 Project Health Monitor Attributes Full-time owner There is one lead who is accountable. Proof of concept A prototype to demonstrate the problem and proposed solutions. Balanced team The project has people with the right blend of skill set. One-pager Summary available to other teams explaining project purpose and value. Shared understanding The team understands the problem, solution, and risks. Managed dependencies Clear understanding of complexity, infrastructure, risks, resources, effort, and timeline. Value and metrics Success defined, how it’s measured, & value prop for the business and users. Velocity Incremental progress shipping iterations, applying lessons learned.
- 26. How’d it go? 1. What was the rating for each attribute? 2. Why was that rating chosen? Let’s run a Health Monitor Set the context Break into teams Give ratings Let’s review
- 27. Plan the next Health Monitor Take the time while everyone is in the room to ensure the next Health Monitor is scheduled. Strengthen problem areas Which Play(s) or Game Plans might we use to strengthen the yellow and red items? Publish your assessment Keeping the information to yourself limits the impact of running a Health Monitor. Next Steps Post-Health Monitor
- 28. Plays for Improving Problem Areas Full-time owner • Project Kick-off Proof of concept • Elevator Pitch • End-to-end Demo • Journey Mapping Balanced team • DACI • Roles and Responsibilities One-pager • Elevator Pitch • Problem Framing • Project Poster Shared understanding • Demo Trust • Elevator Pitch • Project Poster Managed dependencies • Project Kick-off • Trade-off Sliders Value and metrics • Empathy Mapping • Goals, Signals, and Measures • Trade-off Sliders Velocity • Retrospective • Sparring
- 29. LIFE CYCLE FOR USING THE TEAM PLAYBOOK Problem framing Project poster Project kickoff RetrospectiveEnd-to-End Demo Sparring Journey Mapping Mind Mapping Demo Trust Customer Interview Problem framing
- 30. Great Plays for Content Creators (sorted by development phase)
- 31. GREAT PLAYS FOR CONTENT CREATORS: ENVISION STAGE Experience Canvas Clarify what problem your project is trying to solve, the customer(s) you're solving it for, and what success looks like. Project Poster Understand what problem you’re solving, why it matters, and share that information with teams outside of your own. Project/Feature Kick-off Clarify what problem your project is trying to solve, the customer(s) you're solving it for, and what success looks like.
- 32. GREAT PLAYS FOR CONTENT CREATORS: BUILD STAGE DACI Framework Helps you make group decisions efficiently and effectively, and define roles for making high-impact or high-risk decisions. Sparring A structured way to get peer feedback from teammates and stakeholders by challenging ideas or inspiring new ones. Tradeoff Sliders Helps you understand the relative importance of all the factors you're considering, and get consensus on priorities.
- 33. GREAT PLAYS FOR CONTENT CREATORS: IMPROVE STAGE Incident response communication Put yourself in your customers' shoes to asses the cadence of your current customer communication to identify gaps. Retrospectives How to run basic retrospectives, and how to adapt them to suit your team. Demo Trust Helps you understand the relative importance of all the factors you're considering, and get consensus on priorities.
- 34. Q&A
- 35. JOHN PAZ | SENIOR CONTENT DESIGNER | @TECHWRITERNINJA Thanks!