Dennis White D6220, USA

1. The Student Post Exchange Survey:The Student Post Exchange Survey:
Everyone Should Be Using It!Everyone Should Be Using It!
Dennis White, D 6220Dennis White, D 6220
Youth ExchangeYouth Exchange
Pre-Convention MeetingPre-Convention Meeting
20162016

2. Why a Student Post Exchange Survey?Why a Student Post Exchange Survey?
1.1. Originally because of several years ofOriginally because of several years of
unusually high numbers of Early Returnsunusually high numbers of Early Returns
2. It is now also a significant tool for2. It is now also a significant tool for
continuous improvementcontinuous improvement

3. Why THIS Student PostWhy THIS Student Post
Exchange Survey?Exchange Survey?
1. Uniform QuestionsUniform Questions
2. Allows for Global comparisons2. Allows for Global comparisons

4. GRAPHICAL DATAGRAPHICAL DATA
• In our global graphs we show average, max, andIn our global graphs we show average, max, and
min values for answers to many of the questionsmin values for answers to many of the questions
• Those show a wide variation between best andThose show a wide variation between best and
worstworst
• No district is best across the boardNo district is best across the board
• No district is worst across the boardNo district is worst across the board
• All districts can improveAll districts can improve
• All districts need to improveAll districts need to improve

5. Global Results from 2600 Surveys
Hosted by 363 Districts in 50
Countries
Sponsored by 380 Districts in 51
Countries

6. Value to
Student Club Support Host
Families
School Home

7. WHAT FACTORS DETERMINEWHAT FACTORS DETERMINE
THE SUCCESS OF ANTHE SUCCESS OF AN
EXCHANGE?EXCHANGE?

12. STUDENTS WHO CONSIDERED EARLY RETURNSTUDENTS WHO CONSIDERED EARLY RETURN
• The next slides are different from the past ones.The next slides are different from the past ones.
• In those we picked a particular possible cause forIn those we picked a particular possible cause for
early return, and looked at the consequences.early return, and looked at the consequences.
• In these slides we will pick a consequenceIn these slides we will pick a consequence
(considered early return), and look for possible(considered early return), and look for possible
causes.causes.
• They clearly show that those who considered earlyThey clearly show that those who considered early
return had an experience that was not up to par.return had an experience that was not up to par.

13. Early Returns:Early Returns:
Where did the problem originate?Where did the problem originate?

15. Who helped you with theWho helped you with the
problem?problem?

17. Historical developmentHistorical development
• Norm Samuelson streamlined accessingNorm Samuelson streamlined accessing
the survey and analyzing datathe survey and analyzing data
• Luiz Ricardo Begosso recently addedLuiz Ricardo Begosso recently added
further data analysis of open-endedfurther data analysis of open-ended
question responsesquestion responses

18. • It is important to note that the number of positiveIt is important to note that the number of positive
responses exceeds the number of negativeresponses exceeds the number of negative
responses to each of these questionsresponses to each of these questions
• This means that while the negative responses doThis means that while the negative responses do
indicate that we have some problems to address,indicate that we have some problems to address,
these are problems that affect a subset of thethese are problems that affect a subset of the
population, rather than all students, all districts, allpopulation, rather than all students, all districts, all
host clubs, all counselors, all host familieshost clubs, all counselors, all host families
WHAT DO WE DO NOW?WHAT DO WE DO NOW?

19. • The original intent of the Post Exchange SurveyThe original intent of the Post Exchange Survey
was, and still is, to look for causes for earlywas, and still is, to look for causes for early
returnsreturns
• We have identified some of those causes, and weWe have identified some of those causes, and we
hope that we can make recommendations tohope that we can make recommendations to
improve or prevent those situations thru theimprove or prevent those situations thru the
discussions in the breakout sessions to follow thisdiscussions in the breakout sessions to follow this
sessionsession
WHAT DO WE DO NOW?WHAT DO WE DO NOW?

20. Post Exchange Survey Committee MembersPost Exchange Survey Committee Members
o Peter Golombek, yepeterg@comcast.net **Peter Golombek, yepeterg@comcast.net **
o Niels Oehlenschlæger, niels.oeh@gmail.com ** (former member)Niels Oehlenschlæger, niels.oeh@gmail.com ** (former member)
o Dennis White, dkwhite@itol.com **Dennis White, dkwhite@itol.com **
o Erwin Zeller, Chairman, erwinzeller@speed.at **Erwin Zeller, Chairman, erwinzeller@speed.at **
o Norm Samuelson, Norm@NormSamuelson.comNorm Samuelson, Norm@NormSamuelson.com
o Luiz Ricardo Begosso yep.luizbegosso@gmail.comLuiz Ricardo Begosso yep.luizbegosso@gmail.com
Those marked with ** were founding members of the group and were primarilyThose marked with ** were founding members of the group and were primarily
responsible for the content of the questionsresponsible for the content of the questions
Norm Samuelson has been responsible for data collection and analysis for the lastNorm Samuelson has been responsible for data collection and analysis for the last
two+ yearstwo+ years
Luiz joined the committee recently, and has helped significantly in automating someLuiz joined the committee recently, and has helped significantly in automating some
of the analysis workof the analysis work

21. • We are continuing to collect data. We ask allWe are continuing to collect data. We ask all
districts chairs to contact all their inbound and alldistricts chairs to contact all their inbound and all
their outbounds, near the end of their exchange, totheir outbounds, near the end of their exchange, to
help by providing input to the survey.help by providing input to the survey.
• Each student should fill out the survey just once IfEach student should fill out the survey just once If
the same name is duplicated, we remove thethe same name is duplicated, we remove the earlierearlier
responseresponse
• District Committee members who want to try theDistrict Committee members who want to try the
survey are asked to use “9999” as the host district,survey are asked to use “9999” as the host district,
so we can easily remove their responsesso we can easily remove their responses

22. We continue to make minor changes to the questionsWe continue to make minor changes to the questions
each yeareach year
• As of September 2015 we have over 2600 responsesAs of September 2015 we have over 2600 responses
we can usewe can use
• Some earlier responses were to sets of questionsSome earlier responses were to sets of questions
that differ enough that we can’t easily combinethat differ enough that we can’t easily combine
them with the more current responsesthem with the more current responses
• The latest survey is, and will continue to be,The latest survey is, and will continue to be,
available at:available at:
www.YouthExchangeSurvey.infowww.YouthExchangeSurvey.info
Just click on “Survey Link” to go directly to theJust click on “Survey Link” to go directly to the
current questions on SurveyMonkeycurrent questions on SurveyMonkey

23. Now available in multiple languages!Now available in multiple languages!
• EnglishEnglish
• FrenchFrench
• PortuguesePortuguese
• GermanGerman
• SpanishSpanish
• ItalianItalian

24. The Student Post Exchange Survey:The Student Post Exchange Survey:
Why Isn’t Everyone Using It?Why Isn’t Everyone Using It?
1.1. I didn’t know about it.I didn’t know about it.
(Now you do!)(Now you do!)
2.2. It’s too complicated to administerIt’s too complicated to administer
( Not at all. A. Copy the survey site( Not at all. A. Copy the survey site
www.YouthExchangeSurvey.info
B. Email it to your students)Email it to your students)

25. The Student Post Exchange Survey:The Student Post Exchange Survey:
Why Isn’t Everyone Using It?Why Isn’t Everyone Using It?
3. It takes too long3. It takes too long
(Less than fifteen minutes to complete)(Less than fifteen minutes to complete)
4.4. I don’t have time to analyze the dataI don’t have time to analyze the data
(Norm will do it for you – almost any(Norm will do it for you – almost any
way you want)way you want)

26. The Student Post Exchange Survey:The Student Post Exchange Survey:
Why Isn’t Everyone Using It?Why Isn’t Everyone Using It?
5.5. I don’t want my district to be held up toI don’t want my district to be held up to
public criticismpublic criticism
(NO results from individual districts are(NO results from individual districts are
shared with anyone but YOUR district)shared with anyone but YOUR district)
6. We already know we are doing well6. We already know we are doing well
from surveys we dofrom surveys we do

27. The Student Post Exchange Survey:The Student Post Exchange Survey:
Why Isn’t Everyone Using It?Why Isn’t Everyone Using It?
66.. We already know we are doing wellWe already know we are doing well
from surveys we dofrom surveys we do
(NO district is perfect – we can all(NO district is perfect – we can all
improve)improve)
(Share your success with us, and help(Share your success with us, and help
add to the global data-base)add to the global data-base)

28. 2600 surveys2600 surveys
In the past four yearsIn the past four years
314 Districts have314 Districts have
participated at one time orparticipated at one time or
anotheranother
Only 124 districts with moreOnly 124 districts with more
than 5 responsesthan 5 responses
Only 53 districts with moreOnly 53 districts with more
than 10 responsesthan 10 responses

29. Questions?Questions?
We can do better!We can do better!
Participate in the surveyParticipate in the survey
every year!every year!
No excuses!No excuses!