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Cultivating an Exceptional Relationship
with those that govern you?
Tom O’Rourke, CPRP
Executive Director, Charleston County Park and Recreation Commission
Professor of Practice, Clemson University
torourke@ccprc.com / tjorour@clemson.edu
NRPA National Conference 2016
St. Louis, Missouri
I hope that, by the time I am done with
this session;
•You will leave with some techniques that will assist you
in all of your political relationships.
•You will have a deeper appreciation of the roles and
responsibilities of those in the political arena.
• You will understand the importance of, and some
techniques of exceptional political communication.
•You will understand that having a good relationship with
those that govern you is the difference between an
average agency and a great agency.
Today’s session is not about this?
CHARLESTON COUNTY PARK AND
RECREATION COMMISSION
POLITICAL ENVIRONMENT
• AWESOME COMMISSIONERS!
• 13 MAYORS 1 COUNTY COUNCIL CHAIR
• 112 ELECTED COUNCIL MEMBERS
• RED STATE – BLUE CITY
• WE HAVE MONEY, NO ONE ELSE DOES.
FOR AN “EXCEPTIONAL” POLITICAL
RELATIONSHIP YOU NEED TO KNOW;
•
•
•
•
•
THE PEOPLE THAT GOVERN YOU
You need to, at times, exhibit ALL of these traits
( Maybe, not the Jerk)
What about YOUR personality
THE PEOPLE THAT GOVERN YOU
HOW DO YOU HANDLE SOMEONE WITH
A POLITICAL AGENDA
•
•
•
•
Your job is to PROTECT your Politicians.
Sometimes from themselves.
THOSE THAT DO NOT HAVE AN AGENDA.
•
•
HEALTHY RELATIONSHIPS
• Build a Foundation of Respect and Appreciation
• Really Listen
• Establish a Win-Win situation (Relationship Wins)
• Stay Involved with Each Other
• Never stop Communicating
• Be open to change and New Things
• Learn how to respectfully resolve conflict
• Don’t ignore problems – Get in front of problems
• Be sensitive to what your partner likes
• Mutual Respect
• Trust
• Honesty
• Support
KEEPING POLITICS OUT OF GOVERNING
Form the Framework
VISION
VALUES
VALUES
COMMUNITY ENRICHMENT
STEWARDSHIP
FUN
DIVERSITY
QUALITY
HEALTH AND WELLNESS
ACCESSABILITY
EXCEPTIONAL CUSTOMER
SERVICE
LEADERSHIP
BUILDING A LEGACY
MISSION
TOOLS OF THE FRAMEWORK
•
•
•
•
•
•
•
… you open yourself up to single-issue
politics running your agency.
IF YOU HAVE THE FRAMEWORK IN PLACE
BEAT THEM TO THE QUESTION
INVOLVE POLITICIANS IN CREATING THE PLANS
•
•
•
10 ACTIONS TO ADVANCE YOUR
POLITICAL POSITION
COMMUNICATE CONSTANTLY
…EVEN IF YOU DON’T WANT TO
ACTION #1
SEARCH FOR, AND GAIN ADVOCATES
ACTION #2
Advocates
• Influential People in your Community
• “Other” Department Managers in other Organizations
ØChief of Police
ØDirector of Libraries
ØLarge Non-Profits – Executive
ØPresident of Kiwanis, Rotary, Lions, Exchange, Clubs
ØLocal College Presidents, Athletic Directors, Coaches
ØProfessional Teams, Management
• Other Elected Officials
• Close friends of your politicians – (All of their circles)
CONDUCT ANNUAL RETREATS
(AT LEAST)
ACTION #3
GET TO KNOW THE MEDIA PEOPLE IN YOUR
AREA
ACTION #4
REMEMBER THAT A 4-3 VOTE IN YOUR FAVOR IS NOT
ALWAYS A VICTORY
ACTION #5
ENCOURAGE YOUR EMPLOYEES TO
ARTICULATE THEIR PURPOSE
ACTION #6
UNDERSTAND THE ART OF DELAYING
ACTION #7
SELL YOUR SUCCESSES, AND HOW THE
LEADERSHIP CONTRIBUTED
ACTION #8
ACTION #9
Provide opportunities for political
individuals to take credit
ACTION #10
Lead with courage
SUMMARY
• Know those that govern you, and know
yourself
• Understand that this is important work
• Develop and know your agency
Framework
• LEAD
The End
TomORourke.org

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Cultivating an Exceptional Relationship with those that govern you

  • 1. Cultivating an Exceptional Relationship with those that govern you? Tom O’Rourke, CPRP Executive Director, Charleston County Park and Recreation Commission Professor of Practice, Clemson University torourke@ccprc.com / tjorour@clemson.edu NRPA National Conference 2016 St. Louis, Missouri
  • 2. I hope that, by the time I am done with this session; •You will leave with some techniques that will assist you in all of your political relationships. •You will have a deeper appreciation of the roles and responsibilities of those in the political arena. • You will understand the importance of, and some techniques of exceptional political communication. •You will understand that having a good relationship with those that govern you is the difference between an average agency and a great agency.
  • 3. Today’s session is not about this?
  • 4. CHARLESTON COUNTY PARK AND RECREATION COMMISSION POLITICAL ENVIRONMENT • AWESOME COMMISSIONERS! • 13 MAYORS 1 COUNTY COUNCIL CHAIR • 112 ELECTED COUNCIL MEMBERS • RED STATE – BLUE CITY • WE HAVE MONEY, NO ONE ELSE DOES.
  • 5. FOR AN “EXCEPTIONAL” POLITICAL RELATIONSHIP YOU NEED TO KNOW; • • • • •
  • 6. THE PEOPLE THAT GOVERN YOU You need to, at times, exhibit ALL of these traits ( Maybe, not the Jerk) What about YOUR personality
  • 7. THE PEOPLE THAT GOVERN YOU
  • 8.
  • 9. HOW DO YOU HANDLE SOMEONE WITH A POLITICAL AGENDA • • • • Your job is to PROTECT your Politicians. Sometimes from themselves.
  • 10. THOSE THAT DO NOT HAVE AN AGENDA. • •
  • 11. HEALTHY RELATIONSHIPS • Build a Foundation of Respect and Appreciation • Really Listen • Establish a Win-Win situation (Relationship Wins) • Stay Involved with Each Other • Never stop Communicating • Be open to change and New Things • Learn how to respectfully resolve conflict • Don’t ignore problems – Get in front of problems • Be sensitive to what your partner likes • Mutual Respect • Trust • Honesty • Support
  • 12. KEEPING POLITICS OUT OF GOVERNING
  • 16. VALUES COMMUNITY ENRICHMENT STEWARDSHIP FUN DIVERSITY QUALITY HEALTH AND WELLNESS ACCESSABILITY EXCEPTIONAL CUSTOMER SERVICE LEADERSHIP BUILDING A LEGACY
  • 18. TOOLS OF THE FRAMEWORK • • • • • • •
  • 19. … you open yourself up to single-issue politics running your agency.
  • 20. IF YOU HAVE THE FRAMEWORK IN PLACE
  • 21. BEAT THEM TO THE QUESTION
  • 22. INVOLVE POLITICIANS IN CREATING THE PLANS • • •
  • 23. 10 ACTIONS TO ADVANCE YOUR POLITICAL POSITION
  • 24. COMMUNICATE CONSTANTLY …EVEN IF YOU DON’T WANT TO ACTION #1
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. SEARCH FOR, AND GAIN ADVOCATES ACTION #2
  • 33. Advocates • Influential People in your Community • “Other” Department Managers in other Organizations ØChief of Police ØDirector of Libraries ØLarge Non-Profits – Executive ØPresident of Kiwanis, Rotary, Lions, Exchange, Clubs ØLocal College Presidents, Athletic Directors, Coaches ØProfessional Teams, Management • Other Elected Officials • Close friends of your politicians – (All of their circles)
  • 34. CONDUCT ANNUAL RETREATS (AT LEAST) ACTION #3
  • 35. GET TO KNOW THE MEDIA PEOPLE IN YOUR AREA ACTION #4
  • 36. REMEMBER THAT A 4-3 VOTE IN YOUR FAVOR IS NOT ALWAYS A VICTORY ACTION #5
  • 37. ENCOURAGE YOUR EMPLOYEES TO ARTICULATE THEIR PURPOSE ACTION #6
  • 38. UNDERSTAND THE ART OF DELAYING ACTION #7
  • 39. SELL YOUR SUCCESSES, AND HOW THE LEADERSHIP CONTRIBUTED ACTION #8
  • 40. ACTION #9 Provide opportunities for political individuals to take credit
  • 42. SUMMARY • Know those that govern you, and know yourself • Understand that this is important work • Develop and know your agency Framework • LEAD