The OPRA Group have been working with GENOS on Emotional Intelligence (EI) since the early 2000s. This gives us a unique perspective on how EI theory has developed and been applied to maximise organisational success.
The following presentation discusses the basics, and basis, of the GENOS model of EI. This is now the foundation of the award winning leadership programmes offered by OPRA.
This program explores how you can leverage EQ competencies to enhance performance and productivity in your organization.
Emotional Intelligence refers to a set of emotional and social skills and competencies that influence the way we perceive and express ourselves; develop and maintain social relationships; cope with challenges; and use the information in emotions in effective and meaningful ways.
* Online course: https://www.voiceofthebusinessacademy.com/course/emotional-intelligence-ei-leadership-development
Emotional Intelligence (EI) is the ability to understand and manage your own emotions, and those of the people on your team or around you. People with a high degree of emotional intelligence know what they're feeling, what their emotions mean, and how these emotions can impact others.
For leaders, having emotional intelligence is essential for success in business. The five primary elements of emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. To be effective, the better a leader relates to and works with others, the more successful they will be.
This webinar will step you through all of the elements of emotional intelligence and how to incorporate them into your leadership development to improve relationships, build trust, and create a teamwork culture. The more that you, as a leader, manage each of these elements, the higher your emotional intelligence. So, let's look at each element in more detail and examine how you can grow as a leader.
Emotional Intelligence in the Workplace by Gina WilloughbyThe HR SOURCE
This session will introduce the four elements of the Emotional Intelligence (or Emotional Quotient EQ) (self-awareness, self-management, social awareness, and relationship management) & why it is critical in order to be successful in the workplace today.
Learning Outcomes
1. Define the four elements of emotional intelligence
2. The importance of using emotional intelligence in the workplace
3. Unlike IQ, understanding how emotional intelligence can be developed in order to enhance interpersonal and career success using specific strategies
4. Explore strategies to improve their emotional intelligence in order to improve overall communication effectiveness
About the Guest:
Gina Willoughby is a master facilitator, keynote speaker, executive coach and an organizational development expert . Gina is CEO of Willoughby Consulting Group, Inc. (WCG, Inc.) and has a background in Industrial Psychology. Gina's innovative and dynamic style has been empowering organizations to succeed in today’s highly complex business environment.
Ms. Willoughby has worked with a variety of organizations including federal government agencies, commercial companies as well as non-profit environments with a creative approach to delivering consistently high quality results that positively impact the bottom line.
The OPRA Group have been working with GENOS on Emotional Intelligence (EI) since the early 2000s. This gives us a unique perspective on how EI theory has developed and been applied to maximise organisational success.
The following presentation discusses the basics, and basis, of the GENOS model of EI. This is now the foundation of the award winning leadership programmes offered by OPRA.
This program explores how you can leverage EQ competencies to enhance performance and productivity in your organization.
Emotional Intelligence refers to a set of emotional and social skills and competencies that influence the way we perceive and express ourselves; develop and maintain social relationships; cope with challenges; and use the information in emotions in effective and meaningful ways.
* Online course: https://www.voiceofthebusinessacademy.com/course/emotional-intelligence-ei-leadership-development
Emotional Intelligence (EI) is the ability to understand and manage your own emotions, and those of the people on your team or around you. People with a high degree of emotional intelligence know what they're feeling, what their emotions mean, and how these emotions can impact others.
For leaders, having emotional intelligence is essential for success in business. The five primary elements of emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. To be effective, the better a leader relates to and works with others, the more successful they will be.
This webinar will step you through all of the elements of emotional intelligence and how to incorporate them into your leadership development to improve relationships, build trust, and create a teamwork culture. The more that you, as a leader, manage each of these elements, the higher your emotional intelligence. So, let's look at each element in more detail and examine how you can grow as a leader.
Emotional Intelligence in the Workplace by Gina WilloughbyThe HR SOURCE
This session will introduce the four elements of the Emotional Intelligence (or Emotional Quotient EQ) (self-awareness, self-management, social awareness, and relationship management) & why it is critical in order to be successful in the workplace today.
Learning Outcomes
1. Define the four elements of emotional intelligence
2. The importance of using emotional intelligence in the workplace
3. Unlike IQ, understanding how emotional intelligence can be developed in order to enhance interpersonal and career success using specific strategies
4. Explore strategies to improve their emotional intelligence in order to improve overall communication effectiveness
About the Guest:
Gina Willoughby is a master facilitator, keynote speaker, executive coach and an organizational development expert . Gina is CEO of Willoughby Consulting Group, Inc. (WCG, Inc.) and has a background in Industrial Psychology. Gina's innovative and dynamic style has been empowering organizations to succeed in today’s highly complex business environment.
Ms. Willoughby has worked with a variety of organizations including federal government agencies, commercial companies as well as non-profit environments with a creative approach to delivering consistently high quality results that positively impact the bottom line.
An increasing amount of studies have demonstrated that emotional intelligence is essential for workplace success. Understand its relationship within the workplace and get tips on how to implement emotionally intelligent practices in your company with this PowerPoint. Emotional Intelligence PowerPoint Presentation Content slides include topics such as: 6 points on the importance of Emotional Intelligence in the workplace, 6 points on the difference between Emotional Intelligence and IQ, 5 Major categories of EI, 9 tips to improve your emotional intelligence, 13 points on the relationship between EI, Leadership, & Retention, 12 points on EI and Hiring Decisions, 5 slides on the Sales Implications of EI, 5 points on EI and Negotiation, 8 points on EI and Organizational change, 7 points on EI and Decision making, 7 points on EI and mentorships, 11 points on group emotional intelligence, 4 points on the future of EI, 5 slides for final action steps, and much more. Royalty Free - Use Them Over and Over Again. Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).
Emotional intelligence taps into a fundamental element of human behaviour that is distinct from your intellect.The communication between your emotional and rational ?brains? is the physical source of emotional intelligence.
The pathway for emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think rationally about your experience.The awareness that emotional intelligence has become an important job skill, even surpassing technical ability, has been growing over the last number of years.As teamwork becomes increasingly important in the workplace, people who are able to understand, get along with and work well with others will become increasingly sought after. Highly emotionally intelligent people have well developed people skills allowing them to develop relationships with a diverse range of personalities and people from various cultures and backgrounds. People who are able to work well with others have sought after attributes in an increasing globalization and evolving diverse workplace.
What is Emotional Intelligence. How to develop your Emotional Intelligence.
Presentation made by Philippe Grall, Executive Coach & Trainer.
President of Equilibre Inc.
www.e-quilibre.jp
Discuss a workable definition of Emotional Intelligence in leadership and organizations.
Understand the five domains of Emotional Intelligence.
Utilize the EQ-i to explore personal strengths and vulnerabilities related to EQ.
Develop an EQ Action Plan resulting in demonstrable and measurable change.
Emotional Intelligence involves our ability to recognize, understand, and utilize our emotions in a constructive manner. How much impact does this have in the workplace: a lot! Research shows it is the strongest predictor of performance and the foundation for critical leadership skills. This full-day program provides participants with a framework of the personal and social dimensions of emotional intelligence, and provides concrete strategies for applying these skills in the workplace.
Discuss a workable definition of Emotional Intelligence in leadership and team building.
Understand the five domains of Emotional Intelligence.
Team Building Exercise to explore personal strengths and vulnerabilities related to EQ.
Develop an EQ Action Plan resulting in improved team performance.
A presentation on the emotional quotient in management aspectsDhivya Thorapadi
Emotional quotient is an essential part of theory, which one should be practically to be applied in both professional and personal life to overcome problems. An EQ habitant must be a good leader.
Emotional Intelligence is mostly described as the ability to understand one's own feelings, appreciating the feelings of others and the management of these emotions to enhance productive living and social interactions.
Although the study of emotional intelligence is no longer a new topic, many people are still unaware of what EI is. This presentation provides clarification on the subject of emotional intelligence and includes several easy to understand definitions.
An increasing amount of studies have demonstrated that emotional intelligence is essential for workplace success. Understand its relationship within the workplace and get tips on how to implement emotionally intelligent practices in your company with this PowerPoint. Emotional Intelligence PowerPoint Presentation Content slides include topics such as: 6 points on the importance of Emotional Intelligence in the workplace, 6 points on the difference between Emotional Intelligence and IQ, 5 Major categories of EI, 9 tips to improve your emotional intelligence, 13 points on the relationship between EI, Leadership, & Retention, 12 points on EI and Hiring Decisions, 5 slides on the Sales Implications of EI, 5 points on EI and Negotiation, 8 points on EI and Organizational change, 7 points on EI and Decision making, 7 points on EI and mentorships, 11 points on group emotional intelligence, 4 points on the future of EI, 5 slides for final action steps, and much more. Royalty Free - Use Them Over and Over Again. Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).
Emotional intelligence taps into a fundamental element of human behaviour that is distinct from your intellect.The communication between your emotional and rational ?brains? is the physical source of emotional intelligence.
The pathway for emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think rationally about your experience.The awareness that emotional intelligence has become an important job skill, even surpassing technical ability, has been growing over the last number of years.As teamwork becomes increasingly important in the workplace, people who are able to understand, get along with and work well with others will become increasingly sought after. Highly emotionally intelligent people have well developed people skills allowing them to develop relationships with a diverse range of personalities and people from various cultures and backgrounds. People who are able to work well with others have sought after attributes in an increasing globalization and evolving diverse workplace.
What is Emotional Intelligence. How to develop your Emotional Intelligence.
Presentation made by Philippe Grall, Executive Coach & Trainer.
President of Equilibre Inc.
www.e-quilibre.jp
Discuss a workable definition of Emotional Intelligence in leadership and organizations.
Understand the five domains of Emotional Intelligence.
Utilize the EQ-i to explore personal strengths and vulnerabilities related to EQ.
Develop an EQ Action Plan resulting in demonstrable and measurable change.
Emotional Intelligence involves our ability to recognize, understand, and utilize our emotions in a constructive manner. How much impact does this have in the workplace: a lot! Research shows it is the strongest predictor of performance and the foundation for critical leadership skills. This full-day program provides participants with a framework of the personal and social dimensions of emotional intelligence, and provides concrete strategies for applying these skills in the workplace.
Discuss a workable definition of Emotional Intelligence in leadership and team building.
Understand the five domains of Emotional Intelligence.
Team Building Exercise to explore personal strengths and vulnerabilities related to EQ.
Develop an EQ Action Plan resulting in improved team performance.
A presentation on the emotional quotient in management aspectsDhivya Thorapadi
Emotional quotient is an essential part of theory, which one should be practically to be applied in both professional and personal life to overcome problems. An EQ habitant must be a good leader.
Emotional Intelligence is mostly described as the ability to understand one's own feelings, appreciating the feelings of others and the management of these emotions to enhance productive living and social interactions.
Although the study of emotional intelligence is no longer a new topic, many people are still unaware of what EI is. This presentation provides clarification on the subject of emotional intelligence and includes several easy to understand definitions.
Emotional Intelligence - Understanding emotional resonance for leadership dev...Mick Lavin, MBA
Emotions help shape your current and future leadership development. Understanding how your own emotional state affects your behaviour and how this affects the emotional states of those around you can help you develop and become an effective leader, team member, and serve yourself better in many situations.
Emotional Intelligence and social skills are FOUR times more important than IQ alone when considering success and prestige in professional settings. This is one of the 10 Things Your May Not Already Know About Emotions and Emotional Intelligence.
Emotional intelligence is the single biggest predictor of performance in the workplace and the strongest driver of leadership & personal excellence. So what is emotional intelligence?
What are we doing to make life better for ourselves and for others who we impact through our various life roles? There are 4 Quadrants of Life that you need to balance in any given situation, work or social, to help identify what you might need to start, stop or continue doing to make life better for you and for others.
Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships.
Travis Bradberry (from the book Emotional Intelligence 2.0)
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
This is a presentation by Dada Robert in a Your Skill Boost masterclass organised by the Excellence Foundation for South Sudan (EFSS) on Saturday, the 25th and Sunday, the 26th of May 2024.
He discussed the concept of quality improvement, emphasizing its applicability to various aspects of life, including personal, project, and program improvements. He defined quality as doing the right thing at the right time in the right way to achieve the best possible results and discussed the concept of the "gap" between what we know and what we do, and how this gap represents the areas we need to improve. He explained the scientific approach to quality improvement, which involves systematic performance analysis, testing and learning, and implementing change ideas. He also highlighted the importance of client focus and a team approach to quality improvement.
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
3. 3
Before we move ahead please note that:
IQ means intelligence quotient
EQ means emotional quotient
EI means emotional intelligence
www.schoolofeducators.com
4. 4
WHAT ARE EMOTIONS ?
Happiness, fear, anger, affection, shame,
disgust, surprise, lust, sadness, elation, love,
frustration, anxiety, failure, achievement etc.
The above are the emotions which directly affect our day-to-
day life. There are TWO dimensions of emotions:
Physiological side: ‘Emotion’ is a complex state of human mind,
involving bodily changes of widespread character such as
breathing, pounding heart, flushed face, sweating palms, pulse
rate, gland secretions, etc.
Psychological side, a state of excitement or perturbation marked
by strong feelings.
www.schoolofeducators.com
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Examples of Use Of Emotions:
She is too sensitive.
He takes everything too personally.
He is jealous of his colleagues.
My boss is always in a hostile mood.
She does not understand the feelings of others.
He is always nagging others.
The HOD blurts things out without thinking of others.
Nobody understands/listens to me.
The management is way out of touch with employee’s
emotions.
Why does it happen with me only in life.
I am always nice with the people around me.
The above statements refer to various
emotions we experience in our day to day life.
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What Exactly Is EQ
Emotional intelligence or Emotional Quotient
is simply defined as:
knowing what feels good, what feels bad,
and how to get from bad to good.
Knowing your emotions and knowing emotion
of others.
It refers to emotional management skills
which provide competency to balance
emotions and reason so as to maximize
long term happiness.
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Emotional Intelligence is “the capacity
for recognizing our own feelings and
those of others, for motivating
ourselves, and for managing emotions
well in ourselves and in our
relationships. Emotional intelligence
describes abilities distinct from, but
complementary to, academic
intelligence.” Daniel Goleman (1998)
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The Indian Perspective
“Emotional intelligence is the ability of an individual
to appropriately and successfully respond to a vast
variety of emotional inputs being elicited from inner
self and immediate environment. Emotional
intelligence constitutes three psychological
dimensions such as emotional competency,
emotional maturity and emotional sensitivity, which
motivate an individual to recognize truthfully,
interpret honestly and handle tactfully the dynamics
of human behaviour”.
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Are we giving EQ education in schools /colleges
NO. Our educational system gives stress on IQ
and not on EQ. We are taught History, Hindi,
English, Geography, Physics, anthropology,
Botany, Computers, Medicine, Engineering etc.
We are not TAUGHT how to handle frustration,
anxieties, stress, failure, depression, burnout,
inferiority complexes, ego problems
We are not told to learn how to manage emotions
i.e.; interaction, coordination, Adjustment,
communication
We are expected to learn all these from our
parents, peer group of other role models
At the later stages of our lives we are told to
master emotional competencies to be successful.
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IQ v/s EQ
(Intelligence Quotient v/s Emotional Quotient)
The research shows
that IQ can help you
to be successful to
the extent of 20
percent only in life.
The rest of 80
percent success
depends on your EQ
80%
EQ
20%
IQ
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WHAT IS “SUCCESS”
Is it your IQ: Exams passed, competitions
cleared, percentage of marks in schools and
colleges,academic qualifications etc
Earning fat salary, top positions in
workplace, being rich and wealthy,
powerful,dominating, being influential etc
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OR SUCCESS IS SOMETHING ELSE
The word "success" is a relative term
Living a healthy and happy married life may be an
indicator of success for some.
Reaching a top position in carrier may be an indicator
of success for others
For some having a satisfying job life or personal
satisfaction may be an indicator of success
Only the tangible achievements may not be indicators
of success in life. Many a times non-tangible
performance or achievements may be termed as
successful.
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What experts say
Psychologists, Psychiatrists, Management
consultants and Medical Doctors have been
proving that there are personal
characteristics called emotional intelligence
which are responsible for the ways how we
behave, how we feel, how we relate to
others, how well we do at our jobs, and how
healthy we are.
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Conted…..
Emotional Intelligence tendencies can
result in being uncomfortable with other
people, not being happy with your job, not
succeeding at your job, and even being
physically and psychologically unhealthy -
with stress-related problems, or not having
satisfactory interpersonal relations
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Characteristics of a High EQ Person
A time to wait and a time to watch,
A time to be aggressive and a time to be passive,
A time to be together and a time to be alone,
A time to fight and a time to love,
A time to work and a time to play,
A time to cry and a time to laugh,
A time to confront and a time to withdraw,
A time to speak and a time to be silent,
A time to be patient and a time to decide.
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Characteristics of a low EQ Person
“If only I had a different job … …”
“If only I had finished graduation … …”
“If only I had been handsome/beautiful …”
“If only my spouse had stopped drinking …”
“If only I had been born rich and famous…”
“If only I had good contacts…”
“If only I had better friends …”
“If only I had married someone else …”
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TWO VIEW POINTS ABOUT EQ
Traditionalists
say that emotions
High performers
say that emotions
Distract us
Increase our
vulnerability
Cloud our judgment
Inhibit free flow of
data
Must be controlled
Motivate us
Increase our
confidence
Speed our analysis
Build trust
Provide vital feedback
Must be managed
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III. EMOTIONAL SENSITIVITY
Understanding Threshold of
Emotional Arousal
Empathy
Improving Inter-personal Relations
Communicability of Emotions
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The Empirical Research
A study of 80 Ph.D.’s
A study of Insurance Sector
A study of IAS officers
A study on stress and burnout
A study of different professions
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A study of 80 Ph.D.’s by EQ Consortium
A study of 80 Ph.D.’s in science who underwent a battery
of personality tests, IQ tests, and interviews in the 1950s
when they were graduate students at Berkeley.
Forty years later, when they were in their early seventies,
they were tracked down and estimates were made of their
success based on resumes, evaluations by experts in their
own fields, and sources like American Men and Women of
Science.
It turned out that social and emotional abilities were four
times more important than IQ in establishing professional
success and prestige.
(EQ CONSORTIUM)
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A STUDY OF INSURANCE SECTOR
In another research it has
been found that Insurance
salespersons who were
optimists
sold 37 percent more
insurance policies in
their first two years
than did
pessimists.
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A STUDY OF IAS OFFICERS
After studying 60 IAS officers of
Assam Cadre it was found that 77
% of them fall in the category of
Average EQ.
Only 15 % showed High EQ
(Prof NK Chadha, Psychology Dept, Delhi University)
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A STUDY OF STRESS AND BURNOUT
The managers High on EQ were low on
‘burnout’ implying that they can cope up
better with stress.
(Prof NK Chadha, Psychology Dept, Delhi University)
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Do different professions require different Levels
of EQ?
CLUSTER I: EXTREMELY HIGH
Artist, Insurance, Advertisement, Social Work
CLUSTER II:HIGH
Teaching, Legal, Tourism, Politics, Business/
Entrepreneurship, Police
CLUSTER III:AVERAGE
Judiciary, Administration, Information
Technology, Medicine, Banking, Engineering,
Accountancy, Nursing
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SOME MYTHS/FACTS ABOUT EQ
Being EI does not mean a weak, submissive or
defensive personality.
Being highly EI does not not mean being extra
nice, polite or sugar coating your language
The females are NOT superior to males in
expressing/experiences emotions as most of us
tend to believe incorrectly. In fact, the research
shows that males are equally emotional when
compared to females.
There is no direct evidence to prove that EQ is
dependent upon heredity.
However, the environment does seem to
influence the EQ.
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Myths…..
Advocating EQ does not mean that we are
promoting low scorers or average IQ people.
Having average EQ is not bad or undesirable
Having high EQ is always welcome.
We are not negating the IQ. In fact a
combination of high EQ and high IQ would be a
most ideal personality. It would be a win win
situation.
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CAN EQ BE DEVELOPED?
YES. You can develop your EQ by
upgrading your emotional skills. The
popular thinking that EQ is entirely
inherited is incorrect. Emotional
Intelligence is not fixed at birth. There is
no emotional intelligence genes as such
that we know of today. It is something one
has learned.
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Conted……..
Can EQ be developed at any stage/age
of personal or professional life. The
answer is YES. You can upgrade your
emotional skills at any stage of your life.
In fact, age and maturity are positively
correlated with the EQ.
Same is not true about IQ which is
more or less static.
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Can EQ Be Measured?
YES. Though some critics may argue that
emotional traits can not be measured
accurately the psychologists have shown
that EI can be measured by using
standardized scientific tools.
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APPLYING EQ IN BUSINESS ORGANISATIONS
•Customer Service
•Hiring
•Turnover
•Training
•Corporate Culture
•Productivity
•Goal Setting
•Emotional Support
•Leadership
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CONCLUSION: Applying EQ makes you
feel comfortable within your own skin and
with people around you. You can also
understand what makes you incompatible
with certain people or jobs and learn ways
to deal with the emotional difficulties ease.
You can also understand the specific
feelings that cause you stress and learn
ways to become more at peace.
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QUOTES
“Anyone can be angry—that is easy. But
to be angry with the right person, to the
right degree, at the right time, for the
right purpose, and in the right way —
that is not easy.”