Robin Burroughs is an experienced executive administrative assistant seeking a new position. She has over 8 years of experience providing administrative support including managing calendars and travel arrangements, coordinating meetings and events, reconciling expenses, and assisting with human resource tasks. Her background includes roles with increasing responsibility in customer service, accounting support, and executive assistance.

1. Robin Burroughs
110 Anderson Ct. Weatherford, TX 76085 | 662-560-7251 | rburroughs625@gmail.com
AREAS OF PROFICIENCY
 Phone Etiquette
 Customer Service
 Interpersonal communication skills
 Credit Card Reconciliation
 Expense Reporting
 Travel Arrangements
 Calendar Management
 Event Coordination
 Project Management
 Issue Resolution
CREATIVE CO-OP, INC- Memphis, TN 2014-2016
Executive Administrative Assistant
Perform administrative duties for executive management, coordinated various office activities and support
services for general administration. Responsibilities include:
 Assist President, COO,CFO and Director of Administration with planning and scheduling
meetings and teleconferences to include catering when needed.
 Coordinated travel arrangements for executives.
 Plan, coordinate and implement all companywide social functions to include training, quarterly
employee meetings and holiday events.
 Back up support to payroll data entry, verification and report compilation with a 3rd party
provider.
 Processed employee PTO requests and spreadsheet. Reconciled PTO spreadsheet to payroll
reports and provided monthly updates to each department manager.
 Maintain Royalty Agreement files and related spreadsheets
 Maintain Master Contract and Lease agreement files and spreadsheets.
 Manage overall corporate credit card maintenance to include administration, reconciliation,
expense reports and company’s Expensify account.
 Assist human resource manager with coordination of benefits, open enrollment, new hire
process and other tasks as assigned.
 SOP updates and coordination of periodical reviews.
PROFESSIONAL EXPERIENCE
EXECUTIVE ASSISTANT
Happy, highly motivated administrative professional with 8+ years’ experience
providing administrative support seeking position in the surrounding
Weatherford, TX area, where I can use my knowledge and experience to help
others succeed and to reap the reward of loving the opportunities that will be
mine through hard work and dedication.

2.  Health and Wellness Coordinator
 Trained employees on new policies
Administrative Assistant II- Personnel 2012 - 2014
 Conducted research, prepared reports, handled information requests and performed assigned
administrative duties.
 Coordinated office activities to include health and wellness programs.
 Provided back up support to front desk to include handling incoming calls, customer service e-
fax, and processing mail.
 Served as backup to A/P processing in SAGE.
 Assisted director of administration to include composing correspondence, recording data,
researching and organizing material.
 Assisted human resource manager with payroll processing and maintenance of employee PTO
 Managed Lynda.com account and coordinated employee trainings
Administrative Assistant - Front Desk 03/2012 - 11/2012
Promoted to Administrative Assistant II-Personnel after 6 months but remained at front desk until
replacement was hired and trained.
 Welcomed all customers and vendors in a professional, hospitable manner and notified
appropriate personnel.
 Provided prompt, professional assistance to all incoming calls through the operation of the
switchboard.
 Registered all guests, checked identification and assigned visitor badges.
 Observed security monitors during the day.
 Managed company’s E-Fax inbox by distributing to appropriate personnel.
 Managed conference room calendars and helped organize all aspects of meetings.
 Processed incoming and outgoing mail.
 Processed A/P invoices by matching to receiving documents, purchase orders and provided G/L
coding.
 Processed FEDEX freight invoices from website weekly to balance to freight charge
spreadsheet.
 Maintained warehouse contract labor spreadsheet.
 Maintained C-TPAT logs.
THE OTHER SIDE GIFTS- Senatobia, MS 2008 - 2012
Assistant to owner/Sales Clerk
 Responsible for order processing and inventory control.
 Provided excellent customer service and recognized for going above and beyond.
 Solved customer complaints and issues quickly and professionally.
 Prepared payroll and managed A/P and A/R.
 Scheduled deliveries and installations in a timely manner.
 Coordinated store events.
 Managed social media as well as company website.
University of Memphis – Pre-Nursing 1982 -1984
American Banker’s Association- General Accounting Certificate 1988
EDUCATION & SKILLS

3. Computer Applications: Microsoft Office (Word, Excel, PowerPoint, Outlook), Microsoft Publisher,
Adobe Acrobat Pro, SAGE, APPRISE,