Penni Thompson has over 20 years of administrative experience including positions at the Federal Reserve Bank of Kansas City, United Blood Services, City of Lawton, and Texas Tech University Health Sciences Center. Her experience includes providing administrative support, coordinating travel, handling calendars and meetings, entering data, and assisting in legal and HR functions. She has strong skills in Microsoft Office, accounting software, and various other systems. Professional references are available upon request.

1. Penni Thompson
PO Box 222
Kearney, Missouri 64060
(806) 831-6956
ptmo2014@hotmail.com
SKILLS:
20 years of Administrative experience, strong customer service - including 2 years of medical office experience prior to
employment shown below - typing (65+ wpm), 10-Key, MS Outlook, MS Word, Excel, PowerPoint, PeopleSoft/Oracle,
HireRight, Lync, TravelNet/PaymentNet/Lawson accounting software, eDonor, Progesa, Citrix, Hemasphere, Taleo, Lotus
Notes, Kronos, GroupWise, Raven, Amicus Attorney, GEMS, and XenConnect.
EMPLOYMENT HISTORY:
FEDERAL RESERVE BANK OF KANSAS CITY June 2014 – Present
Administrative Assistant - Human Resources Dept.
• Provides administrative support to five recruiters within the Talent Acquisition Unit, as well as for the Human
Resources department.
• Prepares materials and communication for all on-campus recruiting and in-house events.
• Coordinates and manages travel for interviewees and keynote speakers.
• Responsible for scheduling/calendaring various meetings for the Talent Acquisition unit, and reserving conference
rooms for such meetings.
• High-level communication between my team and internal staff regarding onboarding issues, processing paperwork for
incoming new hires, sending out communications to hiring managers, sending supervisor checklists, and handling the
verification of new hire I-9 forms.
• Answers various ad hoc inquiries on behalf of the HR department.
• Proactive in enhancing the onboarding process and collaborating between various business lines within the
organization.
• Responsible for ordering and purchasing office supplies for the department, registrations for career fair events, paying
invoices, and handling the monthly reconciliation process for the department purchasing card.
• Sorts and distributes mail for department, sends faxes, scans documents to appropriate personnel.
• Manages the distribution of service anniversary awards, distributes time & attendance reports, assists candidates with
the online application process, and escorts new hires and interviewees throughout the bank.
• Oversees and helps coordinate the quarterly new employee tour and reception – acts as a liaison between HR,
executive staff, conference center staff, and the Law Enforcement department.
UNITED BLOOD SERVICES September 2011 – May 2014
Administrative Assistant II – Donor Recruitment Division
• Served as the “Super User” for all West Texas operations, including Lubbock, Midland, Odessa, & San Angelo.
• Entered data for daily production reports, updating and distributing various reports from 3 software systems to upper
management & collections staff throughout UBS Texas.
• Calculated and entered monthly goals for the West Texas region for reporting purposes.
• Recorded telephone scripts to be sent out electronically to potential donors regarding upcoming promotions.
• Designed and mailed out postcard promotional materials for blood drive campaigns on a weekly basis.
• Created and coordinated lists of potential donors and submitted all information for West Texas mobile drive campaigns
to customer contact center in Texas and Arizona, reconciled monthly donor goals within various UBS software
systems.
CITY OF LAWTON March 2009 – August 2011
Assistant to Director of Human Resources
• Responsible for calendaring, travel, and correspondence for HR Director, registrations for HR staff’s attendance at
various conferences, and creating, maintaining and filing employee personnel files and other highly confidential
documents for over 900 employees.
• Handled verification of employment, prepared agendas and meeting minutes for all employee-related

2. accidents/injuries, assisted with safety committee review board meetings.
• Updated employee driver’s license records and ensured that information was current in accordance with state law
requirements.
• Prepared outgoing correspondence to employees, department heads, safety representatives, and outside vendors.
• Greeted the public, directed new hires to appropriate departments for testing and set up applicants for job skill testing.
• Responsible for accounts payable, preparing purchase orders, and the ordering of office supplies for HR department.
Legal Assistant II – City Attorney’s office
• Prepared and filed various legal documents in district and federal court, provided personal assistance to both assistant
city attorney’s, such as typing letters to vendors, citizens, attorney’s, court clerks, judges, and insurance companies,
regarding a variety of legal issues. Also assisted in witness interview proceedings and in preparing for trials and union
arbitrations.
• Processed online case filing for U.S. district and state courts.
• Processed incoming damage/tort claims and follow-up correspondence to citizens regarding their claims. Prepared
ordinances, resolutions, memorandums to city council members, scheduled meetings and conference calls with various
clients, attorneys, and internal personnel departments within the City. *Was offered an internal position within the
Human Resources department.
Sr. Clerical Assistant – City Attorney’s office
Processed incoming mail, entered incoming damage claims into the mainframe system, followed up on claims with
internal office staff, initiated phone calls to citizens regarding their claims, and explained the claim filing process to
citizens. *Promoted to Legal Assistant II position after 3 months.
TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER November 2008 – March 2009
(Temporary Positions due to pending relocation)
Unit Coordinator – Dept. of Faculty Affairs & Development
Responsible for adding budget information into spreadsheets, sending out correspondence to professors, deans, and
other faculty members regarding executive meetings, prepared certificate awards for faculty presentations, and
organized attendee registration lists for various faculty seminars. Handled reservations with caterers and other vendors
for multiple luncheons, dinners, and committee meetings for the dean’s office.
Administrative Assistant – Office of Admissions
Assisted the dean of admissions with various administrative tasks, including the set up for medical school applicant
interviews, directed students to appropriate appointments with medical staff, assembled binders for incoming
applicants, answered phones, and filed applications.
CHR SOLUTIONS, INC. May 2000 - November 2008
Executive Assistant to Group President
Provided administrative support through the following responsibilities:
• Booked individual and executive staff’s travel arrangements - many times coordinating seven different executive
officers from five different locations within the United States.
• Handled the scheduling/calendaring of meetings, corporate luncheons (on and off-site), company picnics, events, and
retirement receptions.
• Prepared letters of correspondence between client, contractor and government representatives, tracking the accuracy of
invoices, shipping maps to field reps, communicating with project managers, and responsible for supervising various
projects.
• Tracked and prepared expense reports for Group President.
• Obtained and maintained the Group President’s professional engineering licenses, as well as the company’s corporate
certificates of authorization through various state board requirements.
• Light bookkeeping for outside entity accounts (check writing, spreadsheet calculations, and account maintenance).
• Contract administration - prepared and maintained contracts between telecommunication client companies and various
contractors on several different projects within a tri-state area.
Prior to 2000, 2+ yrs commercial real estate management and 1 yr. medical office experience.

3. Professional References
(*Former Supervisor)
Paula Jaskinia, Sr. Administrative Assistant Jennifer Seals, Donor Recruitment Mgr.
Federal Reserve Bank of Kansas City United Blood Services
(816) 507-3074 (806) 781-2519
*Rick Overman, Group President *Jim Russell, Human Resources Director
CHR Solutions, Inc. City of Lawton, Oklahoma
(806) 722-7717 (580) 581-3392
*Charla Cothrin, Office Manager *Brandon Baker, Director – Donor Recruitment Div.
Texas Tech Health Sciences Center United Blood Services
(806) 743-3010 (806) 797-6804
*Recommendation letters (from each supervisor listed above) are available upon request*