Laura Northup has over 15 years of experience as an administrative assistant. She currently works as an Administrative Assistant for the VP of Finance at Staples Shared Services Center, where her responsibilities include expense reports, travel, calendaring, assisting senior managers, coordinating meetings and events, and serving as the Kronos administrator. Previously, she held administrative roles at companies such as Precision Door, South Carolina Trucking Association, Blue Cross Blue Shield of South Carolina, and GuideOne Insurance, where she provided support including customer service, scheduling, document preparation, and calendar management.

1. Laura Northup
36 Kennebeck Ct. Columbia, SC 29229 803-227-2666 (H) 803-563-6080 (C)
laura_northup@hotmail.com
Professional Profile
 My strengths are identifying areas for process improvement, creating
presentations in PowerPoint, keeping calendars and schedules running smoothly,
event planning, travel planning and keeping a department running smoothly and
organized.
 Microsoft Word, Excel, PowerPoint, Visio, Outlook, OrgChart Plus, Taleo,
PeopleSoft, Kronos
Professional Experience
5/14 – Present Staples Shared Services Center – Administrative Assistant, VP of Finance
 Partner with VP of Finance on execution of administrative support to include
expense reports, travel and heavy calendaring
 Partner with Sr. Managers on any administrative tasks as needed: Credit &
Collections, Revenue & Cash Accounting, Disbursements, Cash Applications,
Diversity Collections, North American Operations, Quill, Sales Administration,
National Credit
 Serve as a primary point of direct administrative contact and liaison with other
offices, individuals, and external institutions and agencies on a range of specified
issues; organizes and facilitates meetings, conferences, and other special events,
as required
 Assist with project development and planning to ensure more efficient service and
organization of the center
 Coordinates and oversees the day-to-day management of supplies, equipment, and
facilities for the organization, as appropriate, to include order all PC’s for the center,
supplies for the Fax and Copy machines, ordering signage, etc. for Facilities; as
well as keeping conference rooms stocked as needed
 Serve as the Secretary of the Safety Committee
 Assist with onboarding of new associates; preparing orientation folders and
processing all paperwork to include verification and assist in orientation of new
hires.
 Assist in the coordination, supervision, and completion of special projects as
appropriate to include Rewards & Recognition and other associate driven events
 Project Lead on partnering with Fitness Centers, Colleges and Banks to create a
Corporate Partnership for Associates at the center
 Communication specialist for the SSC for announcements on monitors; ensuring
communication is accurate and timely (includes birthdays and anniversaries)
 Assist with the Staples Star program by administering star points to associates and
maintain bank of points for Vice President.
 Kronos Administrator for the center; training new Supervisors and Managers as well
as available for assistance with new Kronos cards and questions.
 Performs miscellaneous job-related duties as assigned.
10/13 – 5/14 Precision Door – Office Assistant
 Customer service by way of ordering doors from suppliers, handling customer calls
for repairs and home warranty issues, payments/invoices & payroll
 Worked closely with technicians on scheduling and inventory
 Assisted business sales managers in Columbia and Charleston door markets
 Assisted with HR duties such as running background checks on potential
employees, enrolling them in benefits, and new employee onboarding

2. 5/13 – 6/13 South Carolina Trucking Association – Admin Assistant
This was a temp position via AppleOne
 Assisted with entering supply orders, filling/shipping them via UPS and entering
payment information (Credit Card) into system
 Entered registration information for trucking events into system
 Ordered supplies when needed
 Answered all phone calls and assisted with walk in requests
4/12 – 5/13 Blue Cross Blue Shield of South Carolina
12/26/12 – 5/13/13 Companion Life – Senior Project Assistant
 Prepared (data entry) monthly, quarterly and yearly spreadsheets
 Worked with business partners to obtain the data needed for said reports.
 Assisted the Contract Specialist/Paralegal with her clerical duties
 Assisted Compliance with obtaining data needed for reporting
 Assisted customers on the phone with their insurance coverage questions
4/30/12 – 12/20/12 Palmetto GBA – Administrative Associate II
 Reported to Senior Medical Director
 Handled travel and calendars for Sr. Medical Director and Medical Directors, as well
as confidential documents such as performance reviews and reports
 Monthly Status Reports, Annual Review Reports, Documents in QMS 360 (Control
Document editing)
 Processed IDE and LCD requests
 Planned the CAC meetings four times a year (travel/catering/invitations)
 Updated organizational charts for the department utilizing VISIO
10/2011-4/2012 Absolute Total Care – Administrative Assistant to VP Network Development & Contracting
 Handled a very busy calendar and email in Outlook for VP
 Frequent mail merges and mailings
 Took notes at meetings
 Created presentations in PowerPoint when needed
 Some contact on the phone with providers
 Assisted the receptionist on a rotating basis with other Admins in the office
5/2011 – 8/2011 BP Barber & Associates – Administrative Assistant II
This was a contract position/AppleOne
 Assisted Civil Engineers with project completion such as typing up reports, creating
spreadsheets, and ensuring all copies are correct for the client
 Updated Guide Specifications and send out Update Memo to Engineers and Staff
 Completed complex invoices for the engineers in Excel
 Assisted other Administrative Assistants with Front Desk duties on a rotating basis
2/06 – 5/10 Wellmark Blue Cross Blue Shield, Iowa – Administrative Assistant II
 Reported directly to Group Leader of Provider Network Administration, handle her
calendar in Outlook, set up celebration lunches, some travel and assisted with
confidential documents in regards to the department employees
 Sought process improvement within my position, save money and resources
 Assisted with analysis of provider data to ensure correct information in the database
for reporting purposes as well as metrics reporting
 Assisted Team Leaders and Production Staff when necessary
 Work closely with other Administrative Assistants within the division when needed
2/00-2/06 GuideOne Insurance - West Des Moines, Iowa– Executive Assistant to A.V.P.

3.  Maintained calendars-using Outlook, make travel arrangements, and set up
meetings and conference calls for A.V.P and Senior VP
 Handled confidential documents & assists with document preparation.
 Worked with Actuaries and staff on industry data including excel charts and graphs
for their analysis
 Assisted Investments, Internal Audit, Tax and Finance with projects as necessary
Education
• Bradford School of Business (Houston, TX) – Associates Degree
References Available Upon Request