This document summarizes Susie Rexroad's experience as an executive assistant and office manager over the past 15+ years. She has extensive experience in office management, event planning, customer service, and administrative support. Her background includes roles supporting senior executives at various companies in the financial, technology, medical, and government sectors.

1. Susie Rexroad
1948 Railroad Ave. Unit 106 Cell: 925-337-1836
Livermore, CA94550 susie.rexroad@rocketmail.com
Summary
Executive Assistant with more than 15 years in office management,supportstaff management, training and event
planning.
Highlights
Proficient in MS Office Social media knowledge
Time management Customer service-oriented
Strong communication skills Organized
Flexible schedule Excellent multi-tasker
Strong problem solver Travel administration
Works well under pressure Deadline-oriented
Self-starter Effective team player
High level of integrity Professionaland mature
Accomplishments
Planned and executed all aspects of a major office headquarter move.
Successfullyplanned and executed corporate meetings, lunches and special events for groups of200+
employees.
Co-Chaired Administrative ProfessionalsCouncilfor 75 Administrative Assistants.
Experience
Executive Assistant 07/2013 - Current
J.P. Morgan Chase San Francisco, CA
Support Managing Director and Digital Staff
Manage multiple calendars, manage mail, purchase and maintain office supplies and equipment.
Assist in the coordination tracking of employment interviews.
Schedule internal/external meetings, and coordinate office visitors, conference/TelePresence calls.
Work closely with team members across the nation over the phone, email and TelePresence.
Manage office badge request and after hour badges.
Process travel requests, expense reports,and manage offsite meetings.
Plan and coordinate events including team building, offsite executive meetings.
Facilitate On-boarding/Off-boarding employees.
Manage office floor plan, including cubicle and office assignment.
Ensure all policyand proceduresfollowed and maintain an orderlyoffice environment.
Manage office inventory of equipment.
Tasting Room - Wine, Membership and Retail Sales 03/2011 – 3/2016
Page Mill Winery Livermore, CA
Provide excellent customer service, serving up to 15 to 20 customers at a time while sharing the winerystory,
selling up to 3 wine club membershipsa day.
Account Coordinator contract – completed assignment 01/2013 - 05/2013
TechnicalTransportation Pleasanton, CA
Successfullymanaged 10 to 20 shipments adayacross the country.
Work closely with multiple clientsand agentsover the phone and Internetto schedule shipments.
Perform pick-up on computer alertsto provide shipmentdetails.
Implement routing to ensure proper movementoffreight.
Enter/send delivery alerts on computer to provide destination agentwith shipmentinformation.
Provide proof of delivery and confirmation ofarrival offreight atdestination.
Rate shipments and prepare invoice in accordance with contractpricing.
Interactwith accounting to verifyproper paymentofinvoice.
Administrative Assistant 4 contract - completed assignment 09/2012 - 10/2012
Wells Fargo Livermore, CA

2. Required stellar customer service and followup skills.
SupportSenior Vice President and sales department.
Route calls, coordinate visitor access, manage mail, ship training materials.
Process invoices, manage various documents, business letters in Excel,update PowerPointpresentations.
Office Management Assistant contract - completed assignment 09/2010 - 01/2011
Sandia National Laboratories Livermore, CA
Manage calendar for Director and departmentmanagers,travel coordination,and meeting/conference call
coordination.
Assist in the coordination of employment interviews and hiring working closelywith the candidates and Human
Resources on site.
Provide securityoffice with candidate information for visitor badges.
Review department timecards, maintain employee files.
Marketing Assistant contract - completed assignment 07/2010 - 09/2010
Dassault Systemes Simulia Corporation Fremont, CA
Planned Nationaloffsite week long salesmeeting and after hour activitiesfor 50 attendees.
Locate and secure venue for Regional User's Meetings, bookhotel rooms, plan menu, organize training
materials.
Update customer data base to reflect current revenue and future opportunities.
Assist with preparation of training material (copy and ship) for Webinars. Processbilling for training seminars.
Office Assistant contract - completed assignment 01/2010 - 04/2010
TapestryMedicalSupplies Pleasanton, CA
Facilitate first contact with transfer patients in a company merge. Utilize excellentcustomer service skills.
Processed transfer patient forms, scan, copy,file,create file folders for 17,000 patients.Required attention to
detail.
Assisted shipping department filing customer paperwork;prepared documentation for monitorsto ship to patients.
Office Management Assistant 10/2005 - 09/2009
Sandia National Laboratories Livermore, CA
Plan and manage offsite/onsite eventsand conferencesfor 100 attendees from various labs across the country.
Worked closelywith security to ensure proper processfollowed to provide visitor badgesto all visitors and worked
with LLNL to set up a visit to NIF.
Reserve hotelrooms, conference site, menu selection,AV setup.
Manage calendar for Director and departmentmanagers,travel coordination,and meeting/conference call
coordination.
Manage and process checksand reimbursementsfor visitor program living expensesand travel.
Manage inventory for office supplies, technicalparts and maintenance of copy machinesand printers.
Reviewtimecards, maintain employee files.Assistin the coordination ofemploymentinterviews and hiring.
Property Coordinator; scan and tag all PC's,laptops, printers,copy/faxmachines and servers in the department.
Member of Certified EmergencyResponse Team – practice mock exercises for earthquake and emergency
preparedness.
Office Manager 09/2003 - 07/2005
Wells Fargo Home Mortgage Pleasanton, CA
Office Manager, Administrative Assistant to Director/backup supportExecutive Assistantfor National Sales
Manager.
Responsible for screening and routing incoming callsand assisting visitors with badge access and travel to site.
Handle customer complaint calls. Interface with mortgage software technicians out in the field and in the office.
Manage daily, weekly and period analyticalreports in Excel for mortgage loansprocessed in the western states.
Coordinate manager travel, processexpense reports; manage mail, e-mails,meeting requests, conference calls.
Purchase and maintain office supplies and equipment.Stockkitchen supplies and ensured orderly environment.
Manage move to newbuilding – required coordination with corporate and all vendors.
Education
High School Diploma: Mission San Jose High - General
Fremont, CA,94550