This summary provides an overview of Ana Perez's background and qualifications. She has over 15 years of experience in administrative roles, including as an Administrator Assistant in the finance department and in data entry. She has strong organizational, communication, and problem-solving skills. Perez is bilingual in English and Spanish and has experience supporting accounting functions like expense reporting and auditing. She is looking to leverage her skills and experience in an administrative role.
I am a polished professional with over 15 years’ experience in an administrative capacity (over 8 in an executive assistant capacity.) I strive to perform all my duties with excellence and consider my loyalty, strong work ethic and integrity to be among my strong points. Considering my abilities to prioritize and juggle multiple tasks effectively, to work independently or as part of a team, and my exceptional communication skills – I am very much a “people person” - I am confident that I have the qualifications which you seek.
Due to family health issues and subsequent duties, I resigned from my last full-time employer, The CBE Group. During the last several years, in addition to caring for my elderly mother, I have worked a long-term contract job and assist seniors residing at the Lutheran Towers Senior Living Facility. However, I have now fulfilled my familial obligations and find that I can once more commit to a long-standing position. I am currently working temporary assignments with several agencies.
I am a polished professional with over 15 years’ experience in an administrative capacity (over 8 in an executive assistant capacity.) I strive to perform all my duties with excellence and consider my loyalty, strong work ethic and integrity to be among my strong points. Considering my abilities to prioritize and juggle multiple tasks effectively, to work independently or as part of a team, and my exceptional communication skills – I am very much a “people person” - I am confident that I have the qualifications which you seek.
Due to family health issues and subsequent duties, I resigned from my last full-time employer, The CBE Group. During the last several years, in addition to caring for my elderly mother, I have worked a long-term contract job and assist seniors residing at the Lutheran Towers Senior Living Facility. However, I have now fulfilled my familial obligations and find that I can once more commit to a long-standing position. I am currently working temporary assignments with several agencies.
To secure a position that will utilize my skills and experience to.docxVannaSchrader3
To secure a position that will utilize my skills and experience to maximum potential, with the opportunity for advancement based on performance.
Authorized to work in the US for any employer
Work Experience
Office Representative
Rev. Claims
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Jackson, MS
August 2014 to Present
Responsibilities
Managed verifications of Insurance. Collected patient’s liability and performed compliance check for all Medicare patient. Collected and validated patient demographic and insurance information. Obtained health, financial and religious information from patients at the time of admission. Performed patient pre-admission, admission, transfer, and discharge activities. Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
Answer multiple phone lines; data entry; update patient information; verify patient insurance information; collect co pays; payment posting;
Handled a high influx of inbound calls within a dynamic call center environment.
Managed multiple priorities and maintained effective results in a quota driven workplace.
Office Assistant
Total Health Adult Day Care
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Belzoni, MS
October 2012 to August 2014
Responsibilities
• Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.
• Answered telephones and transferred calls to appropriate staff members.
• Sorted and distributed incoming communication data, including faxes, letters and emails.
• Monitored and maintained the organization’s website.
• Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis.
• Organized the scheduling of meetings, conferences, and events; distributed minutes for them.
• Coordinated agendas for meetings with visitors and clients– arranged guest and travel accommodations.
• Took care of staff office space, weekly schedules, travel reports, phones, parking, credit cards and office keys.
• Maintained the office database – retrieved and organized information for individual employees and clients.
• Created spreadsheets and presentations for corporate executives.
• Purchased office equipment and supplies – contacted vendors and subcontractors.
• Established and implemented administrative policies and procedures for the office.
• Filed and recorded corporate documentation, electronic files, inventories and reports.
Front Office / Administrative Assistant
Belzoni Lawn and Tractor
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Belzoni, MS
January 2012 to September 2012
Assist clientele as they enter office and via phone.
• Perform filing, data management, drafting and editing short office memos.
• Assist with all other office administrative duties
• Inputting data, office errands, internship and alumni updates.
• Scheduling appointments, Answered phones, Filed papers.
• Assuring office is neat, and stocked with necessary tools for functionality
Assistant Manager / Dog Groomer
Dog Spot
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Jackson, MS
April 2009 to December 2011
Responsibl.
To secure a position that will utilize my skills and experience to.docx
Ana R
1. AnaR.Perez
Administrator Assistant Finance Department at Opera Solutions, LLC
perez-ana@comcast.net
Summary
I am a results-oriented professional with significant and progressive experience. I am recognized for being
highly competent in roles as Travel and Expense Administrator, Administrative Assistant, and Data Entry
Specialist. I have a proven track record of excellence in office operations by utilizing administrative skills. I
have strong interpersonal, analytical, organizational, and technical skills with a keen ability to multitask
for a variety of challenges and responsibilities. I am an enthusiastic communicator with exceptional written
and oral communication abilities (Bilingual: English/Spanish). I provide leadership and managerial skills to
develop detailed reports; exceptional problem-solver and decision maker with diverse experience in business
operations and project management. As a self-motivating perfectionist, I have high standards of personnel
integrity who can take direction and follow through to ensure project completion.
My experience has given me the ability to develop administrative initiatives to drive performance
improvements and organizational change. I am a dependable, thorough, and well-organized planner who is
dedicated to work effectively and focus attention on key priorities based on business needs. I am recognized
as visionary and creative thinker who is highly competent in providing assistance to meet business needs by
acting as relationship builder and problem resolution expert with strong interpersonal and multi-tasking
abilities in the prioritization of requirements to meet deadlines.
I have strong organizational abilities combined with excellent interpersonal and communication skills to
work effectively with other professionals. I am recognized as being dedicated and hardworking with an
unmatched drive to produce superior results. I am a self-motivated professional who is experienced at
working effectively with limited supervision by applying creativity and organizational skills.
Experience
2. Administrator Assistant – Finance Department at Opera Solutions, LLC
January 2009 - October 2014 (5 years 10 months)
Supported VP & Sr./Jr. Accountant with report travel arrangements, expense report, & calendars.
Audited travel reservations and expenses reports identifying policy violations and/or fraudulent activity as
well as escalated as necessary. Processed and maintained employee corporate cards.
Verified expense reports of consultants and interviewees on a monthly basis, and dealt with other aspects
related to overall business expenses. Maintained all expense files as per company policy.
Communicated with consultants/principals to resolve consultant expense reimbursements query.
Supported expense audit processes through the preparation of standard reports and other custom reports as
requested. Prepared as per client request, outgoing packages for billable projects.
Worked with software applications & finance to reconcile discrepancies on assigned accounts.
Performed as point of contact for employees on travel and expense reporting globally. Responded timely to
management requests related to overall expenses or WIP reports for specific jobs.
Data Entry at Healthfirst of NY City
May 2008 - October 2008 (6 months)
Distributed work orders for billing dept, and performed data processing for documents retrievals.
Exhibited excellent skills in verification of information, documents, and data entry caringly.
Successfully completed deliverable to meet established deadlines, resulting in timely completion.
Data Entry (Leafstone Staffing) at GRM Information Management Systems
April 2007 - September 2007 (6 months)
Ensured that claims were in compliance with established standard policies provided by company.
Entered data into systems, operated office machines, and performed clerical duties as needed.
Fully responsible for verifying of information/documents and completing data entry assignments.
3. Administrative Assistant (Axion LLC Staffing) at Daily News
April 2006 - July 2006 (4 months)
Effectively supported Vice President of Finance with all administrative reports and daily projects.
Performed admin support for the organization. Secured agreements and managed contracts.
Duties included: composing correspondence/reports, maintaining calendars, coordinating workflow,
and managing assigned duties that were delegated to ensure progress to given deadlines.
Clerical Support (temporary) at UBS
May 2006 - May 2006 (1 month)
Completed assignment request by client, including old files retrieval to secure Storage Company.
Utilized excellent communication skills with professionalism and ability to work under pressure.
Maintained/ compiled detailed records of business transactions and assigned office activities.
Medical Receptionist at Liberty Medical Associates
February 2001 - February 2006 (5 years 1 month)
Leveraged communication skills in welcoming and greeting patients and visitors. Answered the phone while
maintaining a polite and consistent phone manner by using telephone etiquette.
Responsible for keeping reception area clean and organized. Registered new patients and updated existing
patient demographics by collecting patient data, including personal/financial data.
Kept office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring
office equipment. Responded to all patients and visitor inquiries in a courteous manner.
Facilitated flow by notifying the provider of patients' arrival and communicating with patients.
Medical Data Entry at Liberty Healthcare System
May 2000 - February 2001 (10 months)
4. Page2
Experienced to handle different types of personalities - working with others and independently.
Responsible for answering phones, filing papers/key documents, and arranged appointments.
Collected and prepared laboratory specimens, and performed laboratory tests on the premises.
Medical Record Clerk at Jersey City Medical Center
January 1999 - May 2000 (1 year 5 months)
Organized medical charts, and responsible for routing the chart to the appropriate personnel.
Pulled charts for patients who were scheduled and ensured that date of service was stamped on the progress
note. Inserted any lab results needed for review by the provider as established by JCMC and in accordance with
licensing and regulatory requirements or instructed by clinical staff.
Experience in pulling medical charts needed for special audits, peer review, and refill requests.
Transferred old charts to new charts while placing out guide instructions after pulling out.
Medical Receptionist at HIP of New Jersey (Pinnacle Medical)
October 1998 - April 1999 (7 months)
Kept the reception area clean and organized. Registered new patients and updated existing patient
demographics by collecting patient information, including personal and financial information.
Experienced in protecting patient confidentiality by making sure protected health information was secured by
not leaving PHI in plain sight and logging off computer before leaving it attended.
Prepared new charts handy for new patients join HIP. Made copies of forms when required.
Mailed out requests for records when presented with a completed medical release. Made copies of records in
response to in-coming medical releases. Responded to patients and visitor inquiries in a courteous manner.
5. Certifications
General Clerk
State National Training Center December 2010
PC Applications Specialist
Micro Tech Training Center November 2011
Medical Clerical Assistant
The Cittone Institute August 1998
Advanced MS Office Training (Outlook 2000, Advanced Word 2000, Excel 2000, Advanced Outlook
2000)
Education
Ashworth College
Basic Business Accounting, 2014