This document provides a summary of Sandra E. Terry's professional experience and qualifications. She has over 15 years of experience in administrative roles across multiple industries. She is highly skilled at coordinating meetings and travel, managing calendars, and providing support to managers and teams. Her strengths include organization, attention to detail, meeting deadlines, and excellent communication and customer service skills.

1. (425) 954-9163
Sandra E. Terry sandraterry79@gmail.com
SUMMARY
15+ years of professional administrative experience, detail-oriented, and conscientious who has worked with
companies in the following industries – insurance, sales/manufacturing, automotive, and actuarial consulting.
Excellent interpersonal skills in communicating information to Managers, in-team employees, customer service
and suppliers. Powerful work ethic, high level of integrity - maintains absolute confidentiality, dedication to team
and "can-do" attitude.
 Exceeded employer standards, objectives
and performance goals
 Handle multiple tasks simultaneously, and
followthroughto achieve project goals
 Highlydetail-oriented
 Utilize leanprinciples to increase team productivity
PROFESSIONAL EXPERIENCE
PREMERA BLUE CROSS, Mountlake Terrace, WA 2014 – 2016
Department Coordinator / Administrative Assistant
Coordinated and scheduled all meetings for Senior Managers and staff. Created and updated all department
organizational charts in Visio. Received and submitted for payment monthly recordkeeping invoices, department
Privacy Liaison – prepared and submitted annual and quarterly reports ensuring compliance is met within the teams.
Arranged travel for teamManager and submitted all travel expenses in a timely manner. Supervised and trained
clerical and contract staff for special projects. Coordinated all team off-site volunteer activities.
● Proficient in Microsoft Outlook, Word, PowerPoint, Excel, Visio and SharePoint
● All team’s annual and quarterly compliance reports prepared and submitted by deadline
● All expenses and PCard statements completed accurately and submitted on time
LIFEWISE ASSURANCE COMPANY, Mountlake Terrace, WA 2010 – 2014
Administrative Assistant
Managed Director’s calendar, meeting/appointment set-up, performed support to Managers and Team Leads when
needed and arrangedteleconference/video calls. Travel arrangements as requested and reconciled expenses.
Attended meetings as required and compiled notes for distribution. Preparation of financial dashboard for LWAC and
LWAD weekly statistics, ordered, maintained and monitored supply area and utilized lean principles to increase team
productivity. Assisted team of 35 CSRs by onboarding and training set up – providing them with materials they
needed to perform their job. Assisted with CSR quarterly team rallies.
● Nominated for Spirit of Excellence Award for 2011 and 2012
● Assisted in planning quarterly rallies for customer service reps and excellence achievement luncheons
● Played key role in overhauling and converting file room into working cubicles
ALIEN PATROL, Seattle, WA 2003 – 2010
Administrative Assistant
Responsible for all incoming sales calls and resolving issues if they arose. Processed, tracked and finalized orders.
Wrote and produced instruction and installation manuals for products. Ordered and maintained office and shop
supplies. Provided administrative support for Managers. Coordinated incoming and outgoing shipments. Special
project work and assisting with marketing communications as requested.
● Ensured total customer satisfaction
● Acted as liaison between Vendors and Managers
● Assisted in coordinating all marketing materials ensuring completion by print deadlines

2. Sandra E. Terry Page Two
RANDY’S RING & PINION, Everett, WA 2001 – 2003
Administrative Assistant
Ensured all confidential company personnel files were up-to-date. Assisted accounting department with company
invoicing and balancing of checkbooks. Attended board meetings as required and compiled meeting minutes for
distribution. Liaison between the different departments. Coordinated all team on and off-site events. Maintained
inventory of office supplies. Scheduled travel, logistical arrangements and reconciled travel expense reports.
● Liaise with all teams and department managers
● Ensured all materials needed for off-site events were compiled by deadline
● Collected and compiled information to create database for marketing purposes
TOWERS WATSON, Seattle, WA 1985 – 2000
Administrative Assistant
Regularly prepared and proofread business proposals, Excel spreadsheets, PowerPoint presentations and client actuarial
valuations. Greeted clients and handled multi-line phone system. Provided direct administrative support to teamof 15
actuaries and consultants. Handled/coordinated team’scalendars, all travel arrangements, prepared and filed expense
reports and scheduled meetings with different department managers. Provided administrative support to top key
executives. Acted as liaison between department Managers.
● Assisted Treasurer of the WPBC, reconciled monthly dues, created reports and balanced ledger by deadline
● Accomplished completion of proposals and government filing packages by critical deadlines
● Successfully organized multi-office telephone video conferences with other U.S. offices, including preparation of
all visual aids