Every time you enter a retail store, your shopping experience has been extensively planned, from the items you see for sale to the layout and design of the store. Many times these decisions are made by someone working in retail operations, or the area of retail concerned with the day-to-day functions of stores
Retail Sore, Store management, Responsibilities of store manager, Store objectives, Store design, Principles of store design, Layout, Types of layout, Signage, Feature Areas
Visual merchandising can be simply defined as the physical presentation of products. It is the coordination of all physical elements of a business to project the right image. Visual merchandising has increased tremendously in importance with the growth of self-service retailing. Good to marketing & presenting is merchandising, which attempts to maximize sales and profitability by inducing consumers to buy a company’s products.
Retail Store Design, Functions/ Responsibilities of Store Manager, Retail Store Objectives, Principles of Retail Store Design, Types of Layout, Signage and Graphics, Feature Areas, Space Management, Tools used for positioning of items
this presentation first define what is visual merchandising then deal about design elements and principle that basically support how to apply on retail store exterior and interior parts.
Retail Store Management PowerPoint Presentation SlidesSlideTeam
Select our content ready Retail Store Management Powerpoint Presentation Slides to create an effective retail merchandising system. The Merchandise management PowerPoint complete deck contains various professional-looking slides such as types of retail format, key drivers of retail growth, key statistics, building & sustaining relationships, global environmental & market trends, retail trends shaping in future, role of information technology in retail, types of retail applications, understanding customers, future trends in multichannel retailing, target audience classification, sales by product category, pricing strategies, stages of product distribution, global market segmentation strategy, location analysis strategy, division of retail activities, retail store organizational structure, information system & supply chain management, operations promotion, marketing communication, sales promotional mix elements, customer loyalty programme options, integrated etc. Furthermore, you can also use the retail marketing presentation deck to showcase ways to manage retail pricing, retail pricing strategy, inventory management control, retail management challenges, inventory management framework, inventory control sheet, retail management challenge, etc. Download retail business management PPT visuals to enhance the knowledge of your audience. Go further and faster with our Retail Store Management Powerpoint Presentation Slides. They help extend your advantage.
This whitepaper presents the key elements that ought to be in place in order to increase sales and profitability through improved store performance. Effective daily management enables stores to tackle the issues appropriately and to take immediate actions to handle them.
Retail Sore, Store management, Responsibilities of store manager, Store objectives, Store design, Principles of store design, Layout, Types of layout, Signage, Feature Areas
Visual merchandising can be simply defined as the physical presentation of products. It is the coordination of all physical elements of a business to project the right image. Visual merchandising has increased tremendously in importance with the growth of self-service retailing. Good to marketing & presenting is merchandising, which attempts to maximize sales and profitability by inducing consumers to buy a company’s products.
Retail Store Design, Functions/ Responsibilities of Store Manager, Retail Store Objectives, Principles of Retail Store Design, Types of Layout, Signage and Graphics, Feature Areas, Space Management, Tools used for positioning of items
this presentation first define what is visual merchandising then deal about design elements and principle that basically support how to apply on retail store exterior and interior parts.
Retail Store Management PowerPoint Presentation SlidesSlideTeam
Select our content ready Retail Store Management Powerpoint Presentation Slides to create an effective retail merchandising system. The Merchandise management PowerPoint complete deck contains various professional-looking slides such as types of retail format, key drivers of retail growth, key statistics, building & sustaining relationships, global environmental & market trends, retail trends shaping in future, role of information technology in retail, types of retail applications, understanding customers, future trends in multichannel retailing, target audience classification, sales by product category, pricing strategies, stages of product distribution, global market segmentation strategy, location analysis strategy, division of retail activities, retail store organizational structure, information system & supply chain management, operations promotion, marketing communication, sales promotional mix elements, customer loyalty programme options, integrated etc. Furthermore, you can also use the retail marketing presentation deck to showcase ways to manage retail pricing, retail pricing strategy, inventory management control, retail management challenges, inventory management framework, inventory control sheet, retail management challenge, etc. Download retail business management PPT visuals to enhance the knowledge of your audience. Go further and faster with our Retail Store Management Powerpoint Presentation Slides. They help extend your advantage.
This whitepaper presents the key elements that ought to be in place in order to increase sales and profitability through improved store performance. Effective daily management enables stores to tackle the issues appropriately and to take immediate actions to handle them.
How Collinson Grant helps retailers to maximise operational excellenceCheshire East Council
Collinson Grant helps retail businesses to become more profitable. Our consultants have worked in food, fashion, personal care, electrical, DIY and sporting goods; and for large multiples, specialist/niche chains, luxury brands and discounters.
This presentation explains how we find opportunities for improvement in the supply chain, for savings at head office and in the procurement function, and describes the programme management skills we bring to bear to realise them.
The work we do for retailers includes:
improving the performance of supply chains; reducing costs of supply, improving merchandise availability; and minimising margin loss;
installing and integrating multi-channel planning and operating processes; improving systems, organisation and controls, and reducing operating complexity and costs;
increasing the effectiveness of procurement and reducing indirect expenditure on GNFR;
reducing indirect costs and improving productivity of, and return on, assets employed – people, inventory, space and cash;
improving operating results by managing change programmes or by restructuring after acquisitions or disposals.
We apply tools and techniques used to improve performance at the sector's largest organisations. Our consultants are experienced senior managers who have completed major projects for Tesco, Levi Strauss Europe, Boots, Dixons, Argos, Marks and Spencer, Burberry and Kingfisher.
Collinson Grant aims is to give clients a financial return worth ten times the amount spent on our services. We only recommend action if we believe it will lead to a sustained improvement. We are not afraid to give bad news, or to champion ideas that may not be welcome.
Find out more at www.collinsongrant.com or e-mail Les Murray: lmurray@collinsongrant.com
I have worked in a variety of fields in several major companies include
Sales Administration of Interior and presided over 40 employees, customer service and service delivery and presided over 20 delegates in addition to the drivers and the coordination of goods and warehouse management, marketing and visual merchandiser over 40 employees and staff training Sales Administration
RFID Jewelry Management System - Irys Pte. Ltd.VidhyaMehta
Irys Pte. Ltd provides Smarter RFID Jewelry Management System based on track and trace technologies such as RFID, NFC and BLE at an affordable cost. https://www.irys.com.sg/tiara-rfid-jewelry-tracking/
In Stores, Inventory and Warehouse
Operating Tally ERP9, Peachtree, Matrix, Unix, Oracle ERP Finance & Focus.
Inventory Controller, Manager Stores & Warehouses, Inventory Accounts Head, Warehouse Stores.
Purchasing Incharge, Follow up with Supplier to material delivery in time, Stores Warehouse Supervising, Store Keeping.
Implementation Stores, Warehouses best practices according to Standard in Oracle Finance Enterprises Resource Planning (ERP) on proper documentation Purchase Request, Inquiries, GRN, Return and Issue Notes, Inward & Outward Gate Passes, Stock Bin Cards designing and making standard stores warehouses procedures, proper racking, tagging & shelving system with location on the physical and in the system. Utilization of FIFO & perpetual selling system according to company policy.
Retail Sales, Purchase in Electronics and Garments, Shoes and Lather Items.
Deciding stock categorization, Maintaining of Inventory minimum maximum level, utilization of alternative product, Raising of all stores relevant documents like Store Requisition/Indent, Inspection Report, Good Receive Note, Purchase Return, Store Issue Requisition/Delivery Order, Sales Return, Inward/Outward Gate Passes etc.
Enforce safety, health, and security rules.
Worked as Super User on Oracle finance ERP.
Ability to lead a team and accepting work in the pressure and complete work in Deadline.
Have good command on leadership to assign specific task and duties to junior Staff.
In Accounts, Purchase, and Sales
Operating Tally ERP9, Leaded to Accounts Payable, Receivable and Treasury Section. Handling of Petty Cash & Payroll.
General Accountant, Making of Cash flow, Commercial & GST Invoices, Assistant Accountant, Reconciliation and controlling accounts of Supplier, Buyer, Banks Reconciliation. Book keeping, Verification and Reconciliation of Expenses and Assets Accounts. Verification and Reconciliation of Inventory accounts against Purchase orders and Payments.
Follow-up with clients for outstanding payments by correspondence and meeting with them.
Verification of Expenses Cost Center and Inventory Bills according to Purchase/work Order and agreement.
Making of Commercial Invoices/Sales Invoices & Purchase Inquiry Purchase orders etc.
Worked and implementation on oracle finance (ERP) on Purchase, Inventory and Accounts Payable Module and assist, suggesting and follow up to Purchase, Stores and Sales department for uploading of Master inventory, Venders information etc, to their modules properly.
As a Salesman and owned business in Retail & wholesale.
GEMSWEB provides a complete solution for any garment manufacturer, exporter, wholesaler, distributor and retailer. This feature rich software is available at a very affordable price and is sure to benefit the Apparel Industry in getting organised to face future challenges.
Some of the key features of this software which are worth mentioning are that it assists in Scheduling the workflow, helps in streamlining the operations , provides analytical information & projections, ensures proper time & action planning, warnings and alerts for delays and exceptions, supports monitoring of delivery schedules, tracks audit control path, integrates the organization into one unit. Moreover, this software helps you reduce wastages and control cost, configure business rules and apply best practices, Merchandising, costing, tech pack, BOM, product offer, buyer order, time & action plan, processes order information, generates reports and queries for better control, reduces cost of production by proper planning, monitors purchase as per requirement, processing of material, inventory control, production planning and monitoring at all stages, Style P&L - Costing vs Actual Cost, manages wholesale and retail operations & stock movement.
sitc training is introducing SAP Material Management corporate training contact us:+91-9533456356, by real time specialists in SAP Material Management corporate Training everywhere the india like Hyderabad, Bangalore, Mumbai, Chennai, Pune, kerala, Maharashtra, Karnataka, Bihar, Gujarat, Haryana, Himachal Pradesh, Jharkhand, Madhya Pradesh, Punjab, Sikkim, Tamil Nadu, Tripura, Uttar Pradesh, Uttarakhand, West Bengal etc.
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“The Enterprise Supply Chain View” is the first topic of a supply chain learning series that ScottMadden is presenting along with Shared Services & Outsourcing Network (SSON). In this session, we focus on key characteristics of the enterprise supply chain. A discussion of each area (i.e., planning and forecasting, strategic sourcing, procurement, logistics, materials management, and accounts payable) will include notable characteristics of leading practice supply chains as well as key “pain points” ScottMadden has observed that keep companies from achieving an optimized supply chain.
To learn more, please visit www.scottmadden.com.
Purchasing & Procurement Analyses for Management ConsultantsAsen Gyczew
During Consulting Projects a lot of attention will be devoted to Purchasing & Procurement. Usually, this area generates big cost reductions and helps improve liquidity. Finding potential savings is not always easy and requires well-organized approach to companies purchases. Luckily, there are a lot of techniques and frameworks that will help you in a structured way to look for savings and potential improvements of liquidity. In this course, I will teach you how to perform fast and efficiently different types of analyses in Purchasing & Procurement.
In the course you will learn the following things:
1. General information about Purchasing & Procurement.
2. Useful frameworks for analyzing Purchasing & Procurement.
3. How to find ways to cut costs in Purchasing & Procurement.
4. How to identify potential ways to improve your liquidity, especially quick wins.
5. How to estimate in Excel potential impact of proposed changes.
For more check the following course:
https://bit.ly/PurchasingConsulting
Innovative Retail Formats, Neither retail formats nor business models are static entities. Retailers develop new formats, manage existing formats and discard formats over time, as a consequence of many contributory factors in the retail environment.
Irish retail sector top Grocery & Supermarket Key Players 2018. Irish retail sector accounts for 12 % of Ireland gross domestic product (GDP) with a sale of £30 billion per year.
SuperValu key competitors are Tesco Ireland, Dunnes Stores, German Discounters Lidl and Aldi. SuperValu accounted for a market share of 21.4 %, Tesco Ireland 21.5 % Dunnes Stores 22.1 % and the German discounters Lidl and Aldi 11.7 % and 11.8 % respectively and others 11.5% during the 12-week period ending 7 October 2018 (“Grocery Market Share - Kantar Worldpanel,” n.d.)
Omni channel fulfilment and supply chain management analyticAmit Kumar Garg
Omni channel fulfilment and supply chain management analytic scope area.The retail industry is facing major challenges. By applying order orchestration, a revised last mile logistics setup, adoption of advanced supply chain analytics and true converging between physical and ecommerce channels both traditional brick-and-mortar and ecommerce retailers can turn these challenges into opportunities over a new competitive edge.
Collaborative Logistics creates a true win/win scenario that allows all members of the logistics community to reduce hidden costs and share the savings.Breaking Traditional Performance Barriers for Shippers, Carriers Retailer and Consumer
Some of the results :
• Increased logistics service performance at a reduced cost for the shipper;
• Better margins and lower driver turnover for the carrier.
This presentation is designed for people who sell or market to retailers. It is also suitable for those who are new in a retail business such as management trainees, IT and finance teams.
SAP for Retail is an industry-specific application software from the software vendor SAP AG and is focused on the global retailing industry. SAP for Retail is a set of software solutions that supports demand management, merchandise management and planning, supply chain, store operations, and base financials and Human Resource Capital functions.
The most successful retailers are those who are embracing change by continuously offering customers a more compelling shopping experience through new store types, new products and better value. To effectively deliver this enhanced value, retailers must implement strategies that increase efficiency and reduce costs in the sourcing of products.
Power has shifted from manufacturers to lean retailers Benefits of Lean in Retail:
Low shelf space requirement
Reduced carrying cost
Reduced Through Put Time of products in value Chain
Improved Profitability through Inventory Management
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
2. Contents
Created By Amit Garg
2
Store Operational Blueprint
Store Operation -Business
Process
3. Store Operational Blueprint
Store operation is about executing the strategies and policies of the retail
Created By Amit Garg
business at the store level on a day to day basis.
3
4. Store Operation Structure & Users
Store Associates
Cashier
Floor Manager
Department Manager
Store Managers
District Managers
Regional Managers
VP/GM Operations
Head Operations
Ops Trainers
Store HR & Admin
Store Planners
Store Visual Merchandiser
Store Loss Preventions
Project Manager
Store Analysts
Store Auditors
4
Created By Amit Garg
VP Store
Operations
Store
Management
Inventory
Management
Store
Administration
Security Loss
Prevention
Store
Projects
5. Operation Functions
Pre Store Opening
Store Opening & Closing
Store Readiness
Store Merchandise Handling
Store Administration
Store Staffing & Scheduling
Store Security
Loss Preventions & Shrinkage
Cash Management
Customer Service
Store Audit
Store SOP
Annual Business Plan
Store Budget & Financial
5
Created By Amit Garg
6. Pre Store Opening Task
Land/estate team in
finalizing the premises
Get plans and location
Scout for premises
Operation approvals
Legal team fulfills mandatory
requirements
Various Licenses required
Project Team
Merchandising Team
Understand Customer
requirements
Analyze buying habits
Competition study
Area of store/layout and target
Freeze Merchandise Mix
Initiate placing orders
HR
Recruit & Training
6
Created By Amit Garg
7. New Store Opening Activity
Created By Amit Garg
7
Source: Retail Store Operation Book Sriram
8. Store Opening & Closing
8
Store Opening and Closing Procedures
Check List-Store Opening/Closing
Created By Amit Garg
9. Store Readiness
Created By Amit Garg
9
Check list for Maintenance
Check list for Housekeeping
Check list for Sales Associates/Floor Team
Merchandise Display
Expiry Dates merchandise handling
Executing Promotions on featured areas
End caps
Promotional aisle
Freestanding displays
Cash wraps
Walls
Windows
Store visual merchandising –Signage Check list( standard signage ,signage
placement,POS signage, display and removal of sinages,VM fixtures)
Floor Plan & Displays
10. Store Merchandise Handling
Created By Amit Garg
10
Transfer of stocks from warehouse
Receipt of stocks at store
Loading & Unloading
Delivery from vendors
Goods Return to vendor
Goods Return to warehouse (Fresh, Excess & Defective
Merchandise)
Ordering from stores
Stock receiving from vendor (DSD)
Consignment Vendor Stocks (VMI)
Merchandise write off Procedure
Merchandise Location & Stacking (FEFO,FIFO)
Planograms implementation
Merchandise Replenishment & Inventory reordering
11. Store Administration
Created By Amit Garg
11
Admin task related checklist
Check list for Maintenance
Check list for Housekeeping & Cleanliness
Time Keeping of staff
Staff uniform policy
Sale of scrap
Required Permission & Licenses ,renewal and compliance
Health & Safety Norms
Insurance -Building & Infrastructure, Inventory and Cash ( In store &
banking)
12. Store Staffing
Created By Amit Garg
12
Hiring Process-Interviews, Selection & Hiring
Staff On boarding ( Pre Medical,Refrence check, Identity card issue etc)
Job Descriptions and KRA
Employee related policies-Vacation Policy, Harassment & Discrimination
Policy
Employee Benefits
Staff transfer and resignation
Staff Scheduling-Shift Timings
Staff Training-new & old
Compensation & Bonus Structure
Workload Forecasts
Employee Performance Standards & Reviews (Best Employee)
Employee entry and attendance recording
Store Employee Grooming Standards
Promoters Deployment
13. Store Security
Created By Amit Garg
13
Security process checklist
Security SOP for below task
Handling Legal aspects
Handling counterfeit notes
Handling Tag Beep
14. Loss Prevention & Shrinkage
Store policies and guidelines
for pilferage handling
CCTV
Electronic Article Surveillance
(EAS)
Loss Prevention Personnel
Locked Merchandise
14
Created By Amit Garg
Pilferage & Shoplifting
Anti Shoplifting Methods-
Checklist
15. Cash Management
Created By Amit Garg
15
Store Back Office cash procedures
Store Front End cash procedures
Cash Refunds
Double Billing/ Mistakes by cashiers
Gift Vouchers handling
16. Customer Service
Created By Amit Garg
16
Stock return & exchange from customers and policy
Complaints
Sales Associate Responsibilities to Customer
Sales Associate Authority for Complaint Resolution
Special Product or Service Orders
Customer service desk –Queries answer General Product
Knowledge
Enrolment of customer for Loyalty Programs
Customer Feedback
Customer Home Delivery (Delivery Appointment Process)
17. Store Audit
Created By Amit Garg
17
Store Appearance
Staff
Stock audit policies
Customer service
Storage
Cleanliness
Loss prevention audit policies
18. Store Operation –Business
Process
AMIT GARG
RETAIL FUNCTIONAL CONSULTANT
Connect : amitkgarg22@rediffmail.com
http://in.linkedin.com/in/amit22
Created By Amit Garg 18
20. Store Operation Process
Stock Inward Process
-Direct Store Delivery (DSD)
- From Distribution Center (DC
Delivery)
Return to Vendor (RTV)
- To Vendor
-To DC
Loss Prevention Arrangement
Review
- Store policies and procedures
for Security
- Store policies and procedures
for Surveillance of Merchandise
Floor and Shelf Management
- Fixture display change
(Planogram Change) Request
Process
- Visual Display change (Fixture
Look and Feel) Request Process
Customer Returns Process
- Store Sales - Return
- Online Sales - Return
- Catalogue Sales - Return
* Return Types
- Within Initial Return Policy
- Defected Goods - Under
Warranty
- Defected Goods - Within AMC
- Defected Goods - Chargeable
20
Created By Amit Garg
21. Store Operation Process
Sales of Services Process
- AMC
- Gift Coupons / Gift Vouchers
Promotion launch Readiness
Store opening Process
Store Closing Process
SOP Amendment Request Process
- Statutory compliance and Licensing
Inter Store -Stock Transfer Process
Store Promotion initiation Process
Multichannel Order Management
- Online Sale Delivery
- Catalogue Sale Delivery
Price Change Process
- Markdown & Regular Price Change
Store Discounts Process
- Ticket level & SKU level
- GV/Coupons Redemption Process
Workforce Management Process
- Workforce Staffing and Scheduling
- Work force Grievance
-Workforce Target Allocation
Standard Operating Process
Inter Store Collaboration
Inter Store Transfer Details
DC to Store - TO Vs TI Reconciliation
HO Store Collaboration
SOP Sharing
21
Created By Amit Garg
22. Retail Operation Procedures
Created By Amit Garg
22
Emergency Procedures
Robbery, Theft and Vandalism
Injury or Illness
Fire or Natural Disaster
Violent Customers
Evacuation Procedures
Alarms, Locks and Keys
Municipal & Government Inspections
23. Reference
Research from Amit Garg
23
Internet Search
Some Books references on Retail Store
Operations