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2. Agenda
To Show Market insights of the Retail Industry
To Analyse Global trends in Retailing
To Review Key Activities
To Evaluate Financial Performance
2
3. Content
Introduction
1
Trends In Retail Management
3
Retailing Strategy
4
Operations, Promotion, And Marketing Communications
5
Global, Environmental, And Market Trends
2
Merchandise Management
6
Inventory Management and Control
7
Retail Management Challenges
8
KPI & Dashboard
9
3
4. Types of Retail Formats
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audience's attention.
Key Drivers for Retail Growth
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audience's attention.
Key Statistics
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audience's attention.
Building and Sustaining Relationships
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audience's attention.
Introduction
4
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Types of Retail Formats
Retail Formats
Store Based Service
Based
Non-Store Based
Ownership Based Merchandise Based
1. Convenience Stores
2. Supermarkets
3. Hypermarkets
4. Specialty Stores
5. Departmental Stores
6. Factory Outlets
7. Catalogue
8. Showrooms
1. Direct Sales
2. Email Orders
3. Postal Orders
4. Telemarketing
5. Automated
Vending
1. Various Service
providers
2. Banks
3. Car Rentals
4. Service Contracts
1. Independent retailers
2. Chain stores
3. Franchises
4. Co-operative stores
5
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Key Drivers for Retail Growth
Branding
Location
Product Mix
Service
Margin
RetailGrowth
• Stronger, more familiar
brands
• Results in higher footfall and
conversion through enhanced
trust of quality and value
• Relocation of retail units and
improvement in visibility and
seating
• Results in increased dwell time
in airside retail areas
• Widen product range
through reducing
duplication to meet the
needs of more passengers
• Improve penetration through
service & merchandising
• Strong partnership and supply
chain negotiation and
efficiency
• Leverage margins across all
locations
6
7. Key Statistics
6%
FY2010-2015
Composite Compound Annual
Growth Rate in Retail Revenue
70%
Top 250 Retailers with
Foreign Operations
3.5%
Composite Net Profit
Margin
US $19 Billion
Average Size of Top 250
Retail Revenue
US $3.21 Trillion
Aggregate Retail
Revenue of Top 250
7
8. 01
04
05
07
08
Loyalty Schemes
Your Text Here
In Store Local offers
Your Text Here
Repair/Check up Services
Your Text Here
Online Price Matching
Your Text Here
Credit Facilities
Your Text Here
Private Label
Your Text Here
Exclusives
Your Text Here
Trade in Services
Your Text Here
Retailer-Supplier
Consumer-retailer
Building and Sustaining Relationships
8
9. Global,
Environmental
and Market Trends
Global Retail Trends Comparing Online and Non-online Sales
Retail Trends Shaping in Future
Retail Market Trends
Environmental Trends: Role of Information technology in retail
Environmental Trends: Types of Retail Applications
Understanding Retail Customers
Future Trends in Multi-channel Retailing
Retail Competition
9
10. Retail Global Trends Comparing Online And Non-online Sales
1
5
12
20
Online Sales Non Online Sales
$25 Trillion
$13 Trillion
Global online Sales account for
19% of total retail sales
28
72
U.S
United States
$1.32 Trillion
22
78
China
11
89
Japan
China $1.30
Trillion
Japan $0.17
Trillion
Germany
$0.09 Trillion
United Kingdom
$0.21 Trillion
30
70
U.K 20
80
Germany
10
11. Customer Experience will be of vital importance for
Retail Success
Machine Learning and AI will boom the
online retail industry
Customer will be much more aware and conscious in
choosing a product
Omni channel retailing will be a key driver
of sales
Retail Trends Shaping In Future
11
12. Environmental Trends: Role of Information Technology in Retail
Data Synchronization
Partner Collaboration
Item Management
Supply Chain
Tracking
Demand
Planning
Master
Planning
Inventory
Optimization
Manufacturing
RPID
Assortment
Planning
Replenishment
Planning
Markdown
Optimization
Retail
Website
Analytics
Store
Development
Store
Development
Content
Management
E-Commerce
12
13. .
Environmental Trends: Types
of Retail Applications
POS
Inventory
Management
Workforce
Management
Store-level
Demand
Perishables
Management
Supply Chain
Systems
Enterprise
Retail Systems
Store Operation
Systems
13
14. Retail Market Trends
• Consumer Promotion Optimization
• Coupon Effectiveness Analytics &
Optimization
• P05 Data Analytics
Consumer Connect
Research & Product Development
• PLM Implementations
• Product Quality & Factory Compliance
• NPI Optimization
Procurement
• Purchase Order Processing .
• Trading Platforms - Commodity and Currency
• Supplier Risk Management
Integrated Supply Chain
• Demand Planning
• Distribution
• Inventory & Stock-Flow
Management
Trade and Marketing
• Trade Promotion Optimization
• Outlet Segmentation & Retail Order
Recommendation
• Sales-force effectiveness
Next Gen IT
• Digital Transformation
• Internet o4 Things (10T)
• CPG Analytics. Advanced Analytics & Big Data
Manufacturing
• Throughput Improvement
• Capacity Augmentation Analysis
• Production Inventory Tracking
14
15. Understanding
Retail
Customers
Why Customers
Switch?
Better Offer Elsewhere
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audience's attention.
Product Not Meeting Needs
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audience's attention.
Poor Customer Service
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audience's attention.
Problems getting issues resolved
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audience's attention.
Didn’t Feel Valued
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audience's attention.
15
16. Future Trends in Multi-Channel Retailing
>50%
Multi-channel the
New Norm
of customers make
multi-channel
purchases
>78%
The Rise of Social
Media
of customers trust
peer
recommendations
>38%
Mobile
Commerce
of smartphone users have
made a purchase using a
smartphone
>15%
Online
Shopping
growth
over last
year
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17. Retail Competition
Our Business Competitor 1 Competitor 2 Competitor 3 Competitor 4 Competitor 5 Competitor 6
Product
Quality
Product
Fidelity
After Sales
Service
Customer
Service
Price
Shipping
Speed
93 93 69 86 57 67 72
86 86 56 74 51 71 79
75 70 79 56 66 83 50
93 73 83 63 70 77 53
49 93 58 74 89 87 92
79 82 65 78 90 68 69
90-10080-8970-7960-690-59
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18. Target Audience Classification in Retail
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audience's attention.
Retail Sales by Product Category
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audience's attention.
Which Pricing Strategy to Adopt
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audience's attention.
Stages of Product Distribution in Retail
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audience's attention.
Trends In
Retail
Management
18
19. Target Audience Classification in Retail
2%
2%
5%
17%
27%
47%
0 5 10 15 20 25 30 35 40 45 50
Teachers
Parents
Upper Elementary(Grades 4-6)
Early Elementary (Grades 1-3)
Early Childhood(Preschool-Kindergarten)
Families
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20. Retail Sales by Product Category
$7
$8
$11
$15
$17
$22
$25
$40
$49
$51
Food &
Beverage
Office
Equipment
Toys &
Hobby
Personal
Health
Furniture Books,
Music, Video
Auto & parts Apparel Other Consumer
Electronics
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21. WhichPricingStrategyto
Adopt
1
Pricing at a Premium
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and capture your audience's attention.
Pricing for Market Penetration
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2
Economy Pricing
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3 6
Bundle Pricing
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Price Skimming
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and capture your audience's attention.
4
Psychology Pricing
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and capture your audience's attention.
5
21
22. Stages of Product Distribution in Retail
Producer
Retailer
Wholesaler
or Distributor
Agent/Broker Consumers
Direct
Channel
Retailer Consumers
Wholesaler
or Distributor
Retail
Channel
Retailer Consumers
Wholesale
Channel
Consumers
Agent
Channel
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23. Retailing
Strategy
Retail Market
Strategy
Global Market
Segmentation Strategy
Human Resource Management:
Division Of Retail Activities
Retail Financial
Strategy
Retail Location
Analysis Strategy
Human Resource Management: Retail
Store Organizational Structure
Information System and
Supply Chain Management
23
24. Retail Market Strategy
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Market
Penetration
Market Expansion
Format
Development
Diversification
(Unrelated/Related)
RETAILFORMAT
TARGET MARKETS
NewExisting
NewExisting
24
26. Retail Location Analysis Strategy
Performance
Measurement
Gravity Models
Trade Areas
Store Market Share
Competitors
Socio-economics
Demographics
Customer profiles
Market
Research
Profiles of
Trade Areas
Segmentation
& Ranking
Real Estate
Planning
Site & Market Priority
Customer Profile
Index
Ideal Sites
Trade Areas
Marketing Campaigns
Merchandising Efforts
Site
Selection
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27. Human Resource Management: Division Of Retail Activities
Performer Tasks
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Floor Staff
• Text Here
• Text Here
• Text Here
• Arranging merchandise
• Gift wrapping
• Guide to customer
Inventory Staff
• Text Here
• Text Here
• Text Here
• Receiving inventory
• Quality checking
• Keeping record of issue and receipt
Cashier
• Text Here
• Text Here
• Text Here
• Ledger maintenance
• Bills issuance
• Providing carry bags
Customer
Care Staff
• Text Here
• Text Here
• Text Here
• Inventory repairs
• Attending queries
• Complaint handling
HR Staff
• Text Here
• Text Here
• Text Here
• Recruitment
• Budgeting
• Coordinating activities
27
28. Merchandising
Purchasing
Receiving &
Inspection
Regional
Managers
Customer Service
Store Managers
Associates
Vice
President
Product
Placement
Shipping
Waste Management
Public
Relations
Reputation /
Image
Marketing
Advertising
Research &
Development
Company President CEO
Vice President HR
Operations &
Recruitment
Staff
Development
Accounts Billing
Vice President Finance
Human Resource Management: Retail Store Organizational Structure
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30. Operations,
Promotion, &
Marketing
Communications
Retail Sales Promotional Mix Elements
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audience's attention.
Tools Used for Sales Promotion in Retail
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audience's attention.
Customer Loyalty Programme Options
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audience's attention.
Need For Customer Loyalty Programs in Retail
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audience's attention.
Integrated Marketing Communications in Retailing
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audience's attention.
30
31. Retail Sales Promotional Mix Elements
Paid
Unpaid
Personal Selling
E-mail
Marketing
Word of
Mouth
Publicity
Advertising Sales
Promotion Store
Atmosphere Digital
Marketing
Impersonal Personal
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31
32. Tools Used
For Sales
Promotion in
Retail
DemosSamples Frequent Shopper
Coupons Contests POP/ POS
Prizes Referral Gifts 2 for the price of 1
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33. Customer Loyalty Programme Options
Points
Earn points & redeem for
rewards
• Offers control
• Customer understands
• Lower cost
• Discount has to be large (+10%)
• No control
Discount
Immediate discount for
presenting card
• Easy & instant
• No liability
• Discount has to be large (+10%)
• No control
Rebate Rewards spend over time • Easy to manage
• Little control
• Easy to copy e.g. stamp card
• Little emotional connection
Privilege
Earn points & redeem for
rewards plus tiers of privilege
• Privilege lead to loyalty
• Offers control
• Customer understand
• Low spend customer disillusion
• Competitors can match
Good Bad
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34. Need for Customer Loyalty Programs in Retail
85%
60%
52%
79%
65%
82%
Text 1 Text 2 Text 3 Text 4 Text 5 Text 6
Free Shipping
75%
70%
82%
74% 74%
82%
Text 1 Text 2 Text 3 Text 4 Text 5 Text 6
Discounted or Free
Products
62%
74%
86%
55%
47%
90%
Text 1 Text 2 Text 3 Text 4 Text 5 Text 6
Enhanced Customer
Service
75%
68%
88%
78%
35%
82%
Text 1 Text 2 Text 3 Text 4 Text 5 Text 6
Exclusive Products or
Events
Asia -
Pacific
Europe Middle East
/ Africa
Latin
America
North
America
Global
Average
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35. Integrated Marketing Communications in Retailing
Advertising
(Traditional &
Digital)
Public
Relations
Direct Marketing
(Traditional &
Digital)
Sales Promotions
(In store & Online)
Personal Selling
(Face to Face)
BRANDING Great for brand building
Helps brand awareness,
credibility
Branding awareness,
Immediate purchase
Encourages immediate
action
Strong relationship built
with customers
REACH Large reach Large reach Reach limited
Short term tactic, not
sustainable long term
Reach limited
TARGETING Targeting limited Targeting limited
Customer level
Personalization
Results easily measurable Precise targeting possible
PRICE Expensive Free or Inexpensive Expensive Very Expensive Expensive
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36. Merchandise
Management
Merchandise Buying 6 month Plan
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audience's attention.
Managing Merchandise Assortments
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audience's attention.
Merchandise Buying Decision Process
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audience's attention.
Merchandise Allocations Table
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audience's attention.
Retail Price Management Goals
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audience's attention.
Retail Pricing Strategy
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audience's attention.
36
37. Managing Merchandise Assortments
Women’s Apparel
T-shirts This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
Benetton This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
Style Round Neck Round Neck Round Neck Round Neck Collared Basic White Tee
Price Levels $25 $20 $30 $42 $36 $28
Sizes Available
Small
Medium
Large, XL
Small
Medium
Large, XL
Small
Medium
Large, XL
Small
Medium
Large, XL
Small
Medium
Large, XL
Small
Medium
Large, XL
Colors Available Turquoise Lilac Black White, Pink Purple, Navy, Black White
Product Details
Half Sleeve,
Slim Fit
3/4th Sleeve Full Sleeve
Full Sleeve,
Slim Fit
Half Sleeves Half Sleeves
37
38. Merchandise Buying Decision Process
From Whom to Buy?
› Suppliers
› The Market
› Negotiations
› Unit
› Price
› Teams
How Much to Buy? When to Buy?
› Merchandise Budget
› Sales
› Reductions
› Inventions
› Inventories
› Purchases
› Shortages
Financial Objects
› Estimated Sales
› Beginning Inventions
› Ending Inventions
Open to Buy
What to Buy?
› Store Images
› Satisfy Customer Wants
› Type of Merchandise
› Control Systems
› Merchandise Policies
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39. Merchandise Buying 6 Month Plan
Actual-Last Year Feb Mar Apr May Jun Jul Total
Beg. Month Stock ($) 524 653 8552 9654 2370 896 7512
STS Ratio 3.5 2.8 9.1 7.6 8.1 2.4 7.5
Sales 225 8745 846 248 367 4568 2150
Sales % Total 2.7% 15.5% 5.3% 19.4% 12.7% 15.8% 22.7%
Markdowns 521 864 789 456 321 435 985
Markdown % total 524 653 8552 9654 2370 896 7512
Purchases 3.5 2.8 9.1 7.6 8.1 2.4 7.5
End Month Stock 225 8745 846 248 367 4568 2150
Future Sales February $7589
STS Ratio 2.2
Plan- This Year Feb Mar Apr May Jun Jul Total
Beg. Month Stock ($) 524 653 8552 9654 2370 896 7512
STS Ratio 3.5 2.8 9.1 7.6 8.1 2.4 7.5
Sales 225 8745 846 248 367 4568 2150
Sales % Total 2.7% 15.5% 5.3% 19.4% 12.7% 15.8% 22.7%
Markdowns 521 864 789 456 321 435 985
Markdown % total 524 653 8552 9654 2370 896 7512
Purchases 3.5 2.8 9.1 7.6 8.1 2.4 7.5
End Month Stock 225 8745 846 248 367 4568 2150
Future Sales February $7589
STS Ratio 2.2
Feb Mar Apr May Jun Jul Total
Beg. Month Stock ($) 524 653 8552 9654 2370 896 7512
This Year Feb Mar Apr May Jun Jul Total
Beg. Month Stock ($) 524 653 8552 9654 2370 896 7512
Sales Changes % 6.5
Actual Markdown Average Stock Turnover Mark Up
8 % Text Act Text Act 0000 95.00%
$4562 35.6% $0000 $1528 0.0 8.5 0000 56.12%
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40. Merchandise Allocations Table
Total Purchase by Size
Total Purchase Size Small Size Medium Size Large
Ranking A B C D E A B C D E A B C D E A B C D E
Purchase quantity 1500 440 850 410
Units per volume rank 45 96 30 58 15 20 11 9 7 4 20 16 44 10 27 12 10 18 26 14
Total units to stores 225 532 248 358 60 66 127 141 73 16 98 187 608 107 26 62 118 131 68 16
Total units allocated 715 424 626 395
Balance in
warehouse
56 89 74 15
Volume Ranks & Number Of Stores
Rank A B C D E Total
# of stores in each rank 10 12 8 6 24 18
% each rank receives 8.2% 2.8% 3.5% 2.5% 7.6% 5.8%
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41. Retail Price Management
Goals5 Ways to
Manage
Retail Pricing
Easily analyse and monitor price change decisions as all data is stored in a central
database. Past data can be compare with real-time data.
Price Monitoring & Analysis
Retailers have the authority to decide who can make pricing decisions and who can apply
them. Thus restricting access to only authorised personnel.
System – Wide Security
Having a central collection of data means information can be analysed anytime and can be
compared with previous results.
Real – Time Performance Meters
Make pricing strategy based on geographical location & customer preferences. Promotional
campaigns can be easily applied at the point of sale.
Control & Track Campaigns
Enterprise – Wide Price Transparency
As all data is automatically stored in central database, pricing variables can be seen by
authentic users
41
42. RetailPricingStrategy
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Pricing Strategy
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it to your needs and capture your
audience's attention.
Determine minimum price you are willing
to sell your product for
1
Determine the maximum
price
2
Input results from google consumer
surveys into pricing spreadsheet
3
Use google consumer surveys to
test 5 prices for your product
4
Determine 5 exact prices within the
minimum & maximum price range
5
Arrive at the optimized
price for value
6
42
43. Inventory Management &
Control
Inventory Management System
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audience's attention.
Inventory Control Sheet
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audience's attention.
Inventory Management Framework
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43
44. Inventory Management System
Text Here
Text Here
Text Here
Text Here
Text Here
Receiving & Put
Away
Wi-Fi &
Barcode System
Location
Management
Inventory
Management
Reporting
Management
Picking & Packing
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45. Inventory Management Framework
Set up Consignment
Item Arrival Overview
Outbound
Process
Enable quality
management
Define Cost
Structure
Use Inventory Journals to
Post Transactions
Create Consignment
Replenishment Order
Reserve Inventory
Quantities
Non Conformance
Management
Define Price
Calculation
Set up
Inventory Locations
Change Consignment
Ownership
Reserve the same batch
for a sales Order
Quarter tine Orders Close InventoryInventory Statuses Trace items & Raw
materials
Inventory Blocking Adjust InventoryCheck Stock Availability Merge Inventory Batches
Recalculate
Inventory
Transfer Physical
Inventory
Correct Inventory
Tracking Information
Count Inventory Check Inventory Status
Using Mobile Workspace
Inventory Operations
Outbound
Operations
Quality
Assurance
Inventory
Control
Inbound
Operations
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46. Inventory Control Sheet
Grid Key
Discounted Reorder
Reorder
(Auto-fill)
Item
No
Name Manufacturer Description
Cost per
Item
Stock
Quality
Inventory
Value
Reorder
Level
Days
per
Reorder
Item
Reorder
Quantity
Item
Discontinued?
Ok A123 Item A Cole Item A Description $10.0 23 $3,000.00 80 12 90 Yes
Ok B123 Item B Cole Item B Description $30.0 52 $3,000.00 80 32 20
Ok C123 Item C Cole Item C Description $40.0 85 $1,800.00 80 15 45
Reorder D123 Item D Cole Item D Description $50.0 46 $200.00 80 3 14
Ok E123 Item E Cole Item E Description $80.0 52 $400.00 80 15 50
Ok F123 Item F Cole Item F Description $60.0 12 $600.00 80 40 22
Ok G123 Item G Cole Item G Description $70.0 30 $800.00 80 23 80 Yes
Reorder H123 Item H Cole Item H Description $200.0 25 $900.00 80 12 30
Ok $0.00
Ok $0.00
Ok $0.00
Ok $0.00
Ok $0.00
Ok $0.00
Ok $0.00
Ok $0.00
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47. Retail
Management
Challenges
Lack of Trained Workforce
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audience's attention.
Efficiency of Supply Chain Management
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audience's attention.
Infrastructural Bottlenecks
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audience's attention.
Regulatory Implications
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audience's attention.
Cultural Disparities
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audience's attention.
Rise In Fuel Prices
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Low Adoption & Use of Technology
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48. KPI Metrics
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KPI Dashboards
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KPI & Dashboard
48
49. Retail KPI Metrics Showing Average Sales & Sell Through Rate
Retail
$25,000
Average
Transaction Size
$105
Average Sales
Review per hour
48%
Customer
Retention
21%
Sell-through
Rate
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50. Retail KPI Metrics Showing Average Purchase Value & Online Sales
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64%
Customers
Satisfied
$67
Average Purchase Value
$390
Sales per square foot
$21,000
Online
Sales
Retail
50
51. Retail KPI Dashboard Showing Revenue vs Units Sold
0K
20K
40K
60K
80K
100K
0-18 18-24 25-45 45+
Units Sold by Age
Men Women kids
$35000
$65000$42000
$28000
$15000
Top 5 Product Categories by Revenue & Age
TV
Laptop
Desktop
Tablet
Mobile
$35000
$48000
$30000
10000
20000
30000
40000
50000
TV Laptops Desktop
Revenue by Product Category
45
65
50
28
15
35
85
24
40
25
72
18
0K
40K
80K
120K
0K
40K
80K
120K
Text Text Text Text Text Text Text Text Text Text Text Text
Revenue Vs Units Sold
Revenue Unit solds
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52. Retail KPI Dashboard Showing Total Sales Per Labor Hour Sales By Unit Area
200
400
100
0
100
200
300
400
500
Downtown Midtown Uptown
Sales Per Labor Hour by Location
$35000
$15000
$50000
0
20000
40000
60000
Downtown Midtown Uptown
Sales by Location for Children
$640
$350
$485
Sales by Unit Area
Downtown Midtown Uptown
Total Sales for All
Departments
$1.22M
Average Sales per
Unit Area
$5.44
Average Sales
Revenue per Hour
$178.67
Total Sales Per
Labor Hour
$273.80
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53. Retail KPI Dashboard Showing Sales Revenue Customers & Out Of Stock Items
45K
65K
50K
28K
15K
35K
72K
Text
Here
Text
Here
Text
Here
Text
Here
Text
Here
Text
Here
Text
Here
Top 7 Articles by Sold Items
35%
65%
42%28%
15%
35%
60%
Sales by City
New York
Dailas
Los Angeles
Chicago
Washington
Texas
New Maxico 0%
20%
40%
60%
80%
100%
Text Text Text Text Text Text Text Text
Out of Stock Items
24
30
25
18
35
50
45
67
85
48
39
65
45
65
50
28
15
35
85
24
40
25
72
18
0
20
40
60
80
100
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Millions
Total Customers & Visitors
Visitors Transictions
0K
20K
40K
60K
80K
100K
0K
20K
40K
60K
80K
100K
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Average Price & Units per Transaction
Price per transection Units per transection
$45K
$65K
$50K
Women Men Children
Sales by Division
Total Sales for All
Departments
$1.22M
Average Sales per Unit
Area
$5.44
Average Sales
Revenue per Hour
$178.67
Total Sales Per Labor
Hour
$273.80
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55. This slide is 100% editable. Adapt it to your needs and capture your
audience's attention.
It’s Time For A
Tea Break
10:15 To10:30 am
Tea Time
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56. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
Target Audiences
Values Client
Preferred By Many
Goal
Our Mission
56
57. Our Team
Designation
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Name Here
Designation
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Name Here
Designation
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Name Here
Designation
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Name Here
57
58. Puzzle
01
02
04
03
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capture your audience's
attention.
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59. Financial
20%
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select “Edit Data”.
Text Here
40%
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60%
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80%
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Target
60
61. -Bill gates
SUCCESS is a lousy
teacher. It seduces smart
people into thinking they
can’t LOSE.
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Quotes
61
62. BulborIdea
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your audience's attention.01
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your audience's attention.02
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your audience's attention.03
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62
63. Pie Chart
2018Product 02
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73%
Product 03
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67%
Product 01
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85%
63
64. Column Chart
20
32
23
14 15 16
45 22
15
18
24
35
32
32
34
27
32
31
0
10
20
30
40
50
60
70
80
90
100
2013 2014 2015 2016 2017 2018
ExpenditureIn($Billions)
Years
Product 01
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65. Stacked Area-Clustered Column
0
1
2
3
4
5
6
7
8
9
10
FY01 FY02 FY03 FY04
Product 01
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Product 02
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65
66. Clustered Column - Line
0
1
2
3
4
5
6
0
10
20
30
40
50
60
70
80
90
100
Q 1 Q 2 Q 3 Q 4
SalesInpercentage(%)
Financial Year 2018
Product 01
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66
67. Thank You
Address:
# Street number, city, state
Contact Numbers:
0123456789
Email Address:
emailaddress123@gmail.com
67