This document discusses questioning skills and types of questions. It begins by defining what a question is and explaining why we ask questions, such as to clarify doubts, gather information, and check understanding. The document then covers different types of questions including open and closed questions, funnel questions, probing questions, leading questions, and rhetorical questions. It provides examples of open-ended and closed-ended questions. The document discusses how to effectively ask questions and provides examples of powerful questions. Finally, it discusses using questioning techniques for learning, relationship building, managing, coaching, avoiding misunderstandings, defusing situations, and persuading people.

1. questioning skills
Presented by :
Rubina Isidore
IEIBS Akademia

2. What is a Question
????
A question may be either a linguistic expression used
to make a request for information, or else the request
itself made by such an expression. This information
may be provided with an answer.

3. Why do we ask Questions ?
• To clarify doubts
• To gather more information
• To understand whether the
respondent has understood what is
being told
• To reaffirm whether what we have
heard is correct or not

5. Types of Questions
•Open and Closed
Questions
•Funnel Questions
•Probing Questions
•Leading Questions
•Rhetorical
Questions

6. Open Questions are :
What is your age?
Did you complete your Matriculation?
Are you thirsty?
Did you participate in the inter-collegiate quiz
competition?

7. Close Ended Questions are
 What happened at the meeting?
 Why did he react that way?
 How was the party?
 Tell me what happened next.
 Describe the circumstances in more
detail.

8. What Kind of Questions can you
come up with ?

9. How to ask Questions
 Avoid asking questions that can be
answered simply with “yes” or “no.”
 Instead, consider questions that start
with “What,” “How,” “When” and
“Where.”
 Avoid leading questions. Those
questions can be perceived by the
other as manipulative and dishonest.
 Avoid frequently asking questions that
begin with “Why.”

10. Powerful questions that can help
being more effective….
 What do you want?
 What will that give you?
 What is important about that?
 What is holding you back?
 What if you do nothing?
 What is this costing you?
 How much control do you have in this situation?
 What do you need to say “no” to?
 How can you make this easy?
 What options do you have?
 What will you do? By when?
 What support do you need to assure success?
 How will you know you have been successful?
 What are you learning from this?

12. Using Questioning
Techniques
 Learning
 Relationship building
 Managing and coaching
 Avoiding misunderstandings
 De-fusing a heated situation
 Persuading people

13. ACTIVITY