Although there are numerous reasons for asking questions the information we receive back (the answer) will depend very much on the type of question we ask. Questions, in their simplest form, can either be open or closed - open questions allow for much longer responses and therefore potentially more creativity and information.
6 quick tips for how to master a company interview. G2i is a marketplace that helps React, React Native and Node developers find remote work that they'll love.
Stop Bullying Yourself - Take Charge of Your LifeKee-Man Chuah
A talk on "Stop Bullying Yourself" ogranised by Persaintek UNIMAS. Focusing on how to discover yourself and be better. Images are for decorative purposes only and meant for educational use. Credits belong to the original owners.
Knowing how to say NO with positive results is a big boost in career development, management excellence, time management and stress release ... resulting in better performance at work and higher personal satisfaction. A work-life balance best practice.
6 quick tips for how to master a company interview. G2i is a marketplace that helps React, React Native and Node developers find remote work that they'll love.
Stop Bullying Yourself - Take Charge of Your LifeKee-Man Chuah
A talk on "Stop Bullying Yourself" ogranised by Persaintek UNIMAS. Focusing on how to discover yourself and be better. Images are for decorative purposes only and meant for educational use. Credits belong to the original owners.
Knowing how to say NO with positive results is a big boost in career development, management excellence, time management and stress release ... resulting in better performance at work and higher personal satisfaction. A work-life balance best practice.
NO EXCUSES - Best Motivational Speech 2018Usmar Ali
NO EXCUSES - Best Motivational Speech. What's stopping you? Are you tired? Did enough sleep? Don't have enough energy? Don't have enough time? Is that what's stopping you right now? Don't have enough money? That the thing? Or is the thing that's stopping you you? Excuses sound best to the person that's making above. Stop feeling sorry for yourself. Get off the pity party. Telling everybody you're sad and sob story, is trying to get people to show up to your pity parties and your pity parades.
Climate Control: Good Morning, Good Manners, Good Work & Good ByeClear Thinking
The simple human interactions are often overlooked and yet they play a huge part in every workplace. Getting these 4 simple behaviours right will affect the 'climate' that people work in, make them feel welcome, safe, valued and appreciated, so they can focus their efforts on getting results.
One-to-one's are one of the most effective tools in a manager's tool belt. They build relationships, check on progress, allow for celebration and for challenge, and resolve problems before they get bigger. A well-crafted question gets to the heart of your priorities and makes your direct reports think!
This PowerPoint presentation explores the art of questioning in communication. It emphasizes the importance of asking the right questions to facilitate deeper understanding, foster meaningful conversations, and build stronger relationships.
This presentation aims to equip the audience with effective questioning skills that can enhance their communication abilities, whether in professional settings or personal relationships. It’s a valuable resource for anyone looking to deepen their conversations and connections through the power of questioning. Enjoy the journey through the art of questioning!
NO EXCUSES - Best Motivational Speech 2018Usmar Ali
NO EXCUSES - Best Motivational Speech. What's stopping you? Are you tired? Did enough sleep? Don't have enough energy? Don't have enough time? Is that what's stopping you right now? Don't have enough money? That the thing? Or is the thing that's stopping you you? Excuses sound best to the person that's making above. Stop feeling sorry for yourself. Get off the pity party. Telling everybody you're sad and sob story, is trying to get people to show up to your pity parties and your pity parades.
Climate Control: Good Morning, Good Manners, Good Work & Good ByeClear Thinking
The simple human interactions are often overlooked and yet they play a huge part in every workplace. Getting these 4 simple behaviours right will affect the 'climate' that people work in, make them feel welcome, safe, valued and appreciated, so they can focus their efforts on getting results.
One-to-one's are one of the most effective tools in a manager's tool belt. They build relationships, check on progress, allow for celebration and for challenge, and resolve problems before they get bigger. A well-crafted question gets to the heart of your priorities and makes your direct reports think!
This PowerPoint presentation explores the art of questioning in communication. It emphasizes the importance of asking the right questions to facilitate deeper understanding, foster meaningful conversations, and build stronger relationships.
This presentation aims to equip the audience with effective questioning skills that can enhance their communication abilities, whether in professional settings or personal relationships. It’s a valuable resource for anyone looking to deepen their conversations and connections through the power of questioning. Enjoy the journey through the art of questioning!
Agile Coaching - Giving And Receiving Feedback Jul14ajaysolucky
Agile Coaching - Giving And Receiving Feedback
Giving feedback and receiving feedback is a stress full process for both the giver and the receiver. It generally creates a negative atmosphere, a strained relationship. Learn the art of giving and receiving feedback to get results.
Our design research guide on how to "design the right thing before designing the thing right. For everyone who are beginners to UX or just need a reminder. We cover design values, interviewing techniques, and empathy.
Een beknopte kennismaking met Oplossingsgericht Coachen.
1. Als iets niet werkt, stop er dan mee.
2. Als iets niet werkt stop er dan mee EN doe iets anders.
3. Als iets wel werkt, doe er méér van.
4. Als iets werkt, leer het (van) een ander
When two or more parties agree to find a peaceful solution to a disagreement among them, we say it is conflict resolution. There can be personal, financial, political, or emotional disagreements. When a conflict arises, often the best action is to negotiate to resolve the disagreement.
Performance is a leader’s responsibility.If leaders fail to give feedback then they suffer the consequences. When Feedback is given with good intentions, it focuses on behavior and its consequences, and the freedom of choice is a powerful and positive tool.
Good listeners always try to understand what others are trying to communicate, especially when the clarity is missing. People with good listening skills are more likely to understand tasks and projects. They are good at building strong relationships with co-workers, have a strong network, and also are successful in solving problems and resolvinging conflicts.
In transformative listening, we allow potentially big shifts in your view of a person, situation, or condition. The listener consciously chooses to fully allow the speaker to say whatsoever they want to, without judgment or subconscious blocking
Ability to speak and interact in a manner that considers and respects the rights and opinions of others while also standing up for your rights, needs, and personal boundaries. Assertive communication will help you reduce workplace conflict, assist you with the skills to speak up at meetings, and deal with difficult conversations.
William Marston's suggested four compass points of personality and named them as dominance (D), influence (i), steadiness (S), and conscientiousness (C). Our personalities can be broadly defined through one or two of these traits that fit most closely. It is a very effective and powerful tool to understand people.
Relationship building skills are a combination of soft skills that a person applies to connect with others and form positive relationships. In the workplace, relationship-building skills are essential for getting along with coworkers, contributing to a team, and building an understanding between yourself and others.
Email etiquette refers to the behavior that one should observe when writing or replying to email messages. It is also known as the code of conduct for email communication.
It may vary and depends upon to whom we are writing- Friends & Relatives, Partners, Customers, Superior or Subordinates.
Process to help an organization identify, select, organize, disseminate, transfer information .Multi- disciplined approach to achieve organizational objectives by making the best use of knowledge.
Focuses on processes such as acquiring, creating, and sharing knowledge and the cultural and technical foundations that support them. Provides the right information to the right people at the right time to enable informed decision-making. Enables service providers to be more efficient and improve the quality of service delivered.
Every producer seeks to links together the set of Marketing intermediaries that best fulfill the firm’s objectives. This set of marketing intermediaries is called the Marketing Channels. (Also called Trades channel or Channel of Distribution.
These are powerful conversational technique that can get you more sales. Originally “invented” by Milton Erickson.
You can use it anywhere, anytime, with anybody. Just take some time to come up with some choices and you hit the bull's eye.
It works like this:When would you rather meet, “today,” or “tomorrow”? Where today and tomorrow lead to the same thing.
These principles can be used for negotiation skills, conflict resolution
Professionalism :A calling requiring specialized knowledge and often long and academic preparation.
Participating for gain or livelihood in an activity or field of endeavor often engaged in by amateurs.
Group discussion have become an integral part of most selection processes today.An effective group discussion is one in which the group is able to accomplish its purpose or to establish a basis either for ongoing discussion or for further contact and collaboration among its members.
Group Discussion is a modern method of assessing students personality.It is both a technique and an art and a comprehensive tool to judge the worthiness of the student and his appropriateness for the job.Topic may be given to judge your public speaking talent.Discussion revolves around a specific subject.The examiner does not interfere once he announced the topic.Maintain cordiality and free expression of thought and opinion.
First impressions are very powerful
Halo effect or Devil effect
Allow time to relax
Dress appropriately
Entrance, introductions & handshake
Smile and make eye contact
Be aware of own movements
Watch body language of interviewer
Handling behavior questions in an interview.The STAR method is a structured manner of responding to a behavioral-based interview question by discussing.Recall recent situations that show favorable behaviors or actions, especially involving course work, work experience, leadership, teamwork, initiative, planning, and customer service.
Prepare short descriptions of each situation; be ready to give details if asked.
One question that is guaranteed to come irrespective of your industry, your experience level and job type- " Tell me something about yourself". Another popular version of this question is " Please introduce yourself".
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Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
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RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
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It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
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Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
2. Some questions are helpful and others are not. In fact, some questions
may be experienced as rude and intrusive
If skillfully asked, questions assist in
• Clarifying
• Focusing
• Elaboration
• exploration
Provided they are infrequent and for the benefit of the client
3. There are certain things to keep in mind before asking a question.
Use attentive silences to consider:
1. The purpose of a question.
2. The most appropriate type of question to use.
3. The probable impact that the question may have
4. Questions are sometimes called open ended questions or closed
questions
5. Allow a person to express what is relevant to them without issues
being imposed on them.
Crucial to open ended questions is the concept of who is to lead the
discussion.
A question should be centred around the concerns of the client.
6. The question should be designed to help clarify an experience rather
than just provide information. Open ended questions begin with:
WHAT, WHEN, WHERE, HOW, WHO and are helpful in:-
7. 1. Encouraging a person to continue to talk.
“What else has happened in your work situation?”
2. Helping the listener to clarify what is not understood.
“Who was it that sent you this letter?”
3. Helping to identify specific behaviours.
“What do they do specifically that gets you so angry?”
4. Assisting in opening up new areas for exploration.
“Who would you like to know about this?”
5. The exploration of options.
“What would you most like to happen?”
8. Emphasize on factual content
Can demonstrate a lack of interest.
Limits the topics explored.
Closed questions begin with:
WAS, DID, ARE, DO, IS, WILL, WHY Closed questions used
infrequently are useful in gaining specific information,
“Are you married?”
“Is your nephew younger than 18?”
“Is your husband in the house now?”
9. Just relying on questions means that people concentrate so
hard on thinking up the next question they fail to listen.
The questions might get answered they don’t usually feel
listened to and think of the other person as having the
answers to their problems
10. The question/ answer routine can be productive if, after asking a
question, we respond with the following skills to the answer.
11. The statement question – a question which usually contains the
answer, e.g. “Don’t you think that is the reason why you did it?”
The seeking agreement question – a question which implies that the
person must agree, e.g. “You didn’t really expect that to happen did
you?”
The forced question – a question which limits choices as the person
is forced to choose from the alternatives offered, e.g. “Are you going
to continue to be miserable or are you going to do something about
it?”
12. The double bind question – a question which limits the person to
a choice of two, e.g. “Do you still beat up your wife or have you
stopped?”
The why question – a question which is usually followed by a
“because” statement where the person is forced to rationalise
and defend themselves. It is a question that is threatening
where the caller feels compelled to justify their behaviour or to
guess at the behaviour of others
13. “What have you thought of doing?”
“What do you think I should do?”
“What would you do?”
“You’re unsure of what you should do?”
“What would you like to have happen?”
“You are unable to decide what to do?”
“Perhaps if we look at some of your options you may find a solution
that feels right for you
14. Also called ‘mirror questions’, are those you use
when you want to show the speaker that you have heard what he or
she said and check your understanding at the same time.
So, you are leaving for England on Saturday?
He won’t be available tonight then?
Then you aren’t interested in the newer model?
15.
16. 1.____What did you do with the file?
2. ____Where did the customer’s paper work go?
3. ____Have you paid the bill?
4. ____We need payment by Friday. Will that be OK?
5. ____How much work is required?
6. ____Can it be fixed?
7. ____Is the customer on hold?
8. ____So your son won’t be in today, do you want us to ring later?
9. ____Why did the taxi come at 3 o’clock?
10. ____Mr Jones is happy here. Isn’t he?
11. ____Why didn’t you give her something to eat?
12. ____You need to talk about this more. Would it be useful for me to call you?
13. ____How long have you been coming here?
14. ____Do you want to have lunch?
15. ____You are worried about your mother. How do you think we can help?
16. ____Customers are always right aren’t they?
17. ____Did your supervisor tell you to do that?
18. ____What are the latest day centre figures?
19. ____You’re worried about getting more help. What do you need?
20. ____Why do open questions begin with words like how, why, when, where and what?
17. A client tells you that he is going fishing for the weekend.
Open: Where will you be staying?
Closed: Are you going on your own?
Reflective: So you won’t be contactable by phone until Monday?
18. Your doctor tells you that you need to do more exercise.
Your mother tells you that she is going interstate for two weeks. :
19. Mr Sharma is able to continue living at home as he is part of a
concerned community and in particular, is visited twice a week by
Jaya who volunteers with the local Community Program.
Mrs. Mathur lives next door and is a good neighbour. Recently Mr.
Sharma underwent some tests at the local hospital. When Jaya was
leaving Mr. Sharma last week, Mrs Mathur stopped her and asked
after Mr Sharma's health. Jaya explained that the test results were
negative as she wanted to share the good news. Later that evening
Jaya reflected on this interaction.
What would have caused Jaya to doubt the wisdom in providing this
information?
How might she have handled the concerned neighbour's question?
20. Mrs Verma lives on the other side of Mr Sharma. She is a brilliant
housekeeper and while she likes Mr Sharma, she has never thought
much of his housekeeping skills. Recently she suggested to Jaya
that she could bring her Hoover over and tidy up a bit. Jaya also has
concerns about the state of the house although Mr Sharma is clearly
unconcerned. Jaya thinks it’s a very good offer and says she'll get
back to Mrs Verma.
What factors should influence Jaya as she decides what she should
do?
What should she do?