The document discusses the art of probing through asking effective questions. It notes that asking questions can drive creativity and lead to new knowledge as the cycle of questions and answers helps get to the core of an idea. It recommends using journalist's tools of who, what, when, where, why and how questions to dig deeper into topics. Specific probing techniques mentioned include probing for emotion, clarification, purpose, relevance, response, extension, and doubts. The art of probing is useful for presentations, problem solving, enhancing learning, sales, and effective communication.

1. The Art of Probing !!!
-Presented By :
Abhinav Juvekar.

2. What Questions can you
ask out from the image ?

3. Asking effective questions is more important
than finding answers………Why ????
•Asking questions seems to drive creativity.
•The questions we ask lead us to new knowledge
•Cycle of question answers leads you to the core of an idea.
•The golden question cuts through several rings at once.
•When we start asking questions, we often come to realize how little we
know.
•Fact-like idea can seem perplexing with the right question.
•It will challenge your unexamined belief.

4. Where it is useful ?
• For effective presentation.
• To solve a problem.
• To enhance the learning process.
• For effective sales.
• For effective communication (Print,Media
& Journalism).

5. How to excell in art of probing ?
•Use journalist's handy tool belt of who-when-what-why-where-how questions
also provides a powerfully simple way to dig into a topic.
•Probe for Emotion…..Questions like How do you feel ?
•Probe for Clarification…..What customer wants ?
•Probe for Purpose……Why did they want ?
•Probe for relevance……How did your product relevant to you customer ?
Benefits…….
•Probe for response…….Learn to wait to see his response……..
•Probe for extension …….Tell me more……
•Probe for doubts……..Need to address the concerns in the mind of costumer that
is acting an obstacle for closing a deal………