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New Product
Development




Sandeep Singh Saini
New Product
“A good, service or idea that is
“perceived”     by    some    potential
customers as new. It may have been
available for some time, but many
potential customers have not yet
adopted the product nor decided to
become a regular user of the product.
Thus if they buy this product, it is new
product adoption.”
Definition
Customer perspective:-
           Any product consumer treat as an
addition to the available choices could be
considered as a new product.
Firm’s perspective:-
             New product are those that are
new to the company and may include major
modifications     to   the    existing  products,
duplications of competitors product, product
acquisition or innovative original products.
New Product Development
 In business and engineering, new product
  development (NPD) is the term used to
  describe the complete process of
  bringing a new product to market.
 A product is a set of benefits offered for
  exchange and can be tangible (that is,
  something physical you can touch) or
  intangible (like a service, experience, or
  belief).
   There are two parallel paths involved in the
    NPD process: one involves the idea
    generation, product design and detail
    engineering; the other involves market
    research and marketing analysis.
   Companies typically see new product
    development as the first stage in generating
    and commercializing new products within the
    overall strategic process of product life cycle
    management used to maintain or grow their
    market share.
Reasons for failure of new
products and services :
1. Marketers assess the marketing climate inadequately.
2. The wrong group was targeted.
3. A weak positioning strategy was used.
4. A less-than-optimal "configuration" of attributes and
benefits was selected.
5. A questionable pricing strategy was implemented.
6. The ad campaign generated an insufficient level of
awareness.
7. Cannibalization depressed corporate profits.
8. Over-optimism about the marketing plan led to a
unrealistic forecast.
9. Poor implementation of the marketing plan in the real
world.
10.The new product was pronounced dead and buried too
soon.
Tool for Avoiding Product Failure
   A new product developer can avoid failure by discovering
    if an opportunity exists to provide customers with what they
    want. Using QFD can help determine the acceptance of a
    new product before development, production and
    marketing costs are incurred.
   The early steps to develop a new product should include
    determining if an opportunity exists to meet a customer
    want. The organization should develop a thorough
    understanding of the market need. This will help determine
    the expected acceptance of the new product before
    development, production and marketing costs are
    incurred.
   An organization must not bypass the critical steps of
    capturing and understanding the voice of the customer,
    prioritizing requirements, performing trade-off analysis and
    translating vague requirements into specific, unambiguous,
    attainable requirements for a product actually wanted
    and needed by the customer.
Cost Benefit Analysis
 COST     ANALYSIS:
  - A complete cost appraisal is necessary
as a part of the business analysis.
  - it is difficult to anticipate all the costs the
product idea has not yet enter the
development stage.
 - it take into account,
•   advertisement expenses

•    distribution costs

•    dealer margins to consumers.
BENEFITS :

Profitability analysis is done through four
types of analysis namely……
_ break even
_ rate of return
_ pay out & discount cash
BLUE PRINT OF NEW PRODUCT
DEVELOPMENT.
 what is service development:
     ? what to manufacture.
     ? How to its price.
     ? How to sell it.
Stages of new service development:
- Generation of service idea.
- Screening of idea.
 Commercial     feasibility or business analysis.

 Service   designing .

 Test   marketing.

 Commercialization.
New Product Development - Process
                 Idea Generation


                 Idea Screening


          Concept Development & Testing


                 Business Analysis


          Beta Testing and Market Testing


            Technical Implementation


                Commercialization


               New Product Pricing
Idea Generation
   Idea Generation is often called the "fuzzy front end" of the NPD
    process
   Ideas for new products can be obtained from basic research
    using a SWOT analysis (Strengths, Weaknesses, Opportunities &
    Threats), Market and consumer trends, company's R&D
    department,      competitors,     focus   groups,    employees,
    salespeople, corporate spies, trade shows, or Ethnographic
    discovery methods (searching for user patterns and habits) may
    also be used to get an insight into new product lines or product
    features.
   Lots of ideas are being generated about the new product. Out
    of these ideas many ideas are being implemented. The ideas
    use to generate in many forms and their generating places are
    also various. Many reasons are responsible for generation of an
    idea.
   Idea Generation or Brainstorming of new product, service, or
    store concepts - idea generation techniques can begin when
    you have done your OPPORTUNITY ANALYSIS to support your
    ideas in the Idea Screening Phase (shown in the next
    development step).
Idea Screening
   The object is to eliminate unsound concepts prior to
    devoting resources to them.
   The screeners should ask several questions:
       Will the customer in the target market benefit from the
        product?
       What is the size and growth forecasts of the market
        segment/target market?
       What is the current or expected competitive pressure for
        the product idea?
       What are the industry sales and market trends the product
        idea is based on?
       Is it technically feasible to manufacture the product?
       Will the product be profitable when manufactured and
        delivered to the customer at the target price?
Concept Development and Testing
   Develop the marketing and engineering details
       Investigate       intellectual    property    issues   and
        search patent data bases
       Who is the target market and who is the decision maker in
        the purchasing process?
       What product features must the product incorporate?
       What benefits will the product provide?
       How will consumers react to the product?
       How will the product be produced most cost effectively?
       Prove feasibility through virtual computer aided rendering,
        and rapid prototyping
       What will it cost to produce it?
   Testing the Concept by asking a sample of prospective
    customers what they think of the idea. Usually via Choice
    Modelling.
Business Analysis
 Estimate  likely selling price based upon
  competition and customer feedback
 Estimate sales volume based upon size of
  market and such tools as the Fourt-
  Woodlock equation
 Estimate    profitability and break-even
  point
Beta Testing and Market Testing
  Produce    a physical prototype or mock-up
  Test the product (and its packaging) in
   typical usage situations
  Conduct focus group customer interviews
   or introduce at trade show
  Make adjustments where necessary
  Produce an initial run of the product and
   sell it in a test market area to determine
   customer acceptance
Technical Implementation
   New program initiation
   Finalize Quality management system
   Resource estimation
   Requirement publication
   Publish technical communications such as data
    sheets
   Engineering operations planning
   Department scheduling
   Supplier collaboration
   Logistics plan
   Resource plan publication
   Program review and monitoring
   Contingencies - what-if planning
Commercialization
(often considered post-NPD)
  Launch    the product
  Produce and place advertisements and
   other promotions
  Fill the distribution pipeline with product
  Critical path analysis is most useful at this
   stage
New Product Pricing
   Impact of new product on the entire product
    portfolio
   Value Analysis (internal & external)
   Competition and alternative competitive
    technologies
   Differing value segments (price, value, and
    need)
   Product Costs (fixed & variable)
   Forecast of unit volumes, revenue, and profit

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New product development

  • 2. New Product “A good, service or idea that is “perceived” by some potential customers as new. It may have been available for some time, but many potential customers have not yet adopted the product nor decided to become a regular user of the product. Thus if they buy this product, it is new product adoption.”
  • 3. Definition Customer perspective:- Any product consumer treat as an addition to the available choices could be considered as a new product. Firm’s perspective:- New product are those that are new to the company and may include major modifications to the existing products, duplications of competitors product, product acquisition or innovative original products.
  • 4. New Product Development  In business and engineering, new product development (NPD) is the term used to describe the complete process of bringing a new product to market.  A product is a set of benefits offered for exchange and can be tangible (that is, something physical you can touch) or intangible (like a service, experience, or belief).
  • 5. There are two parallel paths involved in the NPD process: one involves the idea generation, product design and detail engineering; the other involves market research and marketing analysis.  Companies typically see new product development as the first stage in generating and commercializing new products within the overall strategic process of product life cycle management used to maintain or grow their market share.
  • 6. Reasons for failure of new products and services : 1. Marketers assess the marketing climate inadequately. 2. The wrong group was targeted. 3. A weak positioning strategy was used. 4. A less-than-optimal "configuration" of attributes and benefits was selected. 5. A questionable pricing strategy was implemented. 6. The ad campaign generated an insufficient level of awareness. 7. Cannibalization depressed corporate profits. 8. Over-optimism about the marketing plan led to a unrealistic forecast. 9. Poor implementation of the marketing plan in the real world. 10.The new product was pronounced dead and buried too soon.
  • 7. Tool for Avoiding Product Failure  A new product developer can avoid failure by discovering if an opportunity exists to provide customers with what they want. Using QFD can help determine the acceptance of a new product before development, production and marketing costs are incurred.  The early steps to develop a new product should include determining if an opportunity exists to meet a customer want. The organization should develop a thorough understanding of the market need. This will help determine the expected acceptance of the new product before development, production and marketing costs are incurred.  An organization must not bypass the critical steps of capturing and understanding the voice of the customer, prioritizing requirements, performing trade-off analysis and translating vague requirements into specific, unambiguous, attainable requirements for a product actually wanted and needed by the customer.
  • 8. Cost Benefit Analysis  COST ANALYSIS: - A complete cost appraisal is necessary as a part of the business analysis. - it is difficult to anticipate all the costs the product idea has not yet enter the development stage. - it take into account,
  • 9. advertisement expenses • distribution costs • dealer margins to consumers.
  • 10. BENEFITS : Profitability analysis is done through four types of analysis namely…… _ break even _ rate of return _ pay out & discount cash
  • 11. BLUE PRINT OF NEW PRODUCT DEVELOPMENT. what is service development: ? what to manufacture. ? How to its price. ? How to sell it. Stages of new service development: - Generation of service idea. - Screening of idea.
  • 12.  Commercial feasibility or business analysis.  Service designing .  Test marketing.  Commercialization.
  • 13. New Product Development - Process Idea Generation Idea Screening Concept Development & Testing Business Analysis Beta Testing and Market Testing Technical Implementation Commercialization New Product Pricing
  • 14. Idea Generation  Idea Generation is often called the "fuzzy front end" of the NPD process  Ideas for new products can be obtained from basic research using a SWOT analysis (Strengths, Weaknesses, Opportunities & Threats), Market and consumer trends, company's R&D department, competitors, focus groups, employees, salespeople, corporate spies, trade shows, or Ethnographic discovery methods (searching for user patterns and habits) may also be used to get an insight into new product lines or product features.  Lots of ideas are being generated about the new product. Out of these ideas many ideas are being implemented. The ideas use to generate in many forms and their generating places are also various. Many reasons are responsible for generation of an idea.  Idea Generation or Brainstorming of new product, service, or store concepts - idea generation techniques can begin when you have done your OPPORTUNITY ANALYSIS to support your ideas in the Idea Screening Phase (shown in the next development step).
  • 15. Idea Screening  The object is to eliminate unsound concepts prior to devoting resources to them.  The screeners should ask several questions:  Will the customer in the target market benefit from the product?  What is the size and growth forecasts of the market segment/target market?  What is the current or expected competitive pressure for the product idea?  What are the industry sales and market trends the product idea is based on?  Is it technically feasible to manufacture the product?  Will the product be profitable when manufactured and delivered to the customer at the target price?
  • 16. Concept Development and Testing  Develop the marketing and engineering details  Investigate intellectual property issues and search patent data bases  Who is the target market and who is the decision maker in the purchasing process?  What product features must the product incorporate?  What benefits will the product provide?  How will consumers react to the product?  How will the product be produced most cost effectively?  Prove feasibility through virtual computer aided rendering, and rapid prototyping  What will it cost to produce it?  Testing the Concept by asking a sample of prospective customers what they think of the idea. Usually via Choice Modelling.
  • 17. Business Analysis  Estimate likely selling price based upon competition and customer feedback  Estimate sales volume based upon size of market and such tools as the Fourt- Woodlock equation  Estimate profitability and break-even point
  • 18. Beta Testing and Market Testing  Produce a physical prototype or mock-up  Test the product (and its packaging) in typical usage situations  Conduct focus group customer interviews or introduce at trade show  Make adjustments where necessary  Produce an initial run of the product and sell it in a test market area to determine customer acceptance
  • 19. Technical Implementation  New program initiation  Finalize Quality management system  Resource estimation  Requirement publication  Publish technical communications such as data sheets  Engineering operations planning  Department scheduling  Supplier collaboration  Logistics plan  Resource plan publication  Program review and monitoring  Contingencies - what-if planning
  • 20. Commercialization (often considered post-NPD)  Launch the product  Produce and place advertisements and other promotions  Fill the distribution pipeline with product  Critical path analysis is most useful at this stage
  • 21. New Product Pricing  Impact of new product on the entire product portfolio  Value Analysis (internal & external)  Competition and alternative competitive technologies  Differing value segments (price, value, and need)  Product Costs (fixed & variable)  Forecast of unit volumes, revenue, and profit