Safety Communication and Adult Learning Objectives:: Identify when an adult learning need is being met. Complete a learning style assessment to identify learning styles and improve your ability to reach employees with safety messages and training.

1. Module 1
Communication Issues & Adult Learning Needs
Safety Communication & Training Techniques
– For Small Business –
© 2005 National Safety Council
Safety Communication & Training Techniques
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2. Module Objectives
 Assess advantages and disadvantages of several
methods of communication.
 Identify when an adult learning need is being met.
 Complete a learning style assessment to identify
learning styles and improve your ability to reach
employees with safety messages and training.
© 2005 National Safety Council
Safety Communication & Training Techniques
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3. Module Objectives (cont.)
 Identify strategies and methods (best practices) for
effective safety communication and training.
 Identify actions to take to address barriers and special
communication or learning needs/challenges.
 Identify 2 actions to implement at your workplace and
potential barriers/how to overcome them.
© 2005 National Safety Council
Safety Communication & Training Techniques
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4. Methods of Communication
 Verbal
 Nonverbal
 Written
 Visual Images (Graphics)
Which method is used most at your facility?
How do you know it is effective?
© 2005 National Safety Council
Safety Communication & Training Techniques
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5. Adult Learning Needs and Principles
 Need to know why they are learning to apply
learning to immediate, real-life challenges.
 Have experience they apply to all new learning.
 Need to be in control of their learning.
 Want to learn to be more effective and successful.
© 2005 National Safety Council
Safety Communication & Training Techniques
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6. Activity: Applying Adult Learning
Needs to Communication & Training
1. Discuss the scenario.
2. Identify at least 1 adult learning need met. Check
corresponding adult learning need(s) and give
reasons.
3. Answer questions about communication types
and messages.
4. Prepare to discuss your responses as a class.
© 2005 National Safety Council
Safety Communication & Training Techniques
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7. Activity: Learning Style Assessment
1. Review each statement. In each column,
respond to each choice by using this scale.
 3 (most preferred)
 2 (somewhat preferred)
 1 (least preferred)
1. Total each column.
© 2005 National Safety Council
Safety Communication & Training Techniques
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8. Learning Styles
 Visual: Learn through seeing
 Auditory: Learn through listening
 Kinesthetic: Learn through
moving, doing, and touching
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Safety Communication & Training Techniques
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9. After 2 Weeks
How People Remember
Involvement
© 2005 National Safety Council
Safety Communication & Training Techniques
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10. Basic Elements of Good Communication
 To achieve effective communication, sender and
receiver must be active participants in process.
 A good communicator pays attention to what is said
AND how it is said.
 How can I become a good communicator?
 How can I become a good listener?
© 2005 National Safety Council
Safety Communication & Training Techniques
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11. Elements of Effective Safety Training
Important elements (best practices) must
be taken into consideration in any safety
training effort.
 Sound planning
 Design a high quality learning experience
© 2005 National Safety Council
Safety Communication & Training Techniques
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12. Activity: Rating Effectiveness of
Communication Methods
1. Consider principles/elements of communication
and training. Discuss a need and method.
2. Check the method identified, rate effectiveness,
and give reasons. Identify a more effective option.
3. Present ideas to the group.
© 2005 National Safety Council
Safety Communication & Training Techniques
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13. Communication &
Learning Challenges & Barriers
 People see, hear, and interpret information
in different ways.
– Learning disabilities or special learning needs
– Other communication and learning
challenges/barriers
 Recognizing and managing issues will
help ensure successful communication.
© 2005 National Safety Council
Safety Communication & Training Techniques
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14. Activity: Addressing Communication &
Learning Challenges in the Safety Setting
1. Identify ways to handle safety communication
or learning challenges/special needs you may
face (or have faced) at your business.
2. Identify as many ways as possible to
effectively handle/manage the issue.
3. Share a challenge/need and strategies with
the class.
© 2005 National Safety Council
Safety Communication & Training Techniques
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15. Planning for Your Small Business
1. Identify 2 actions you will take when
you return to your worksite.
2. Identify potential barriers you might
encounter in taking these actions.
3. List ideas for overcoming the barriers.
© 2005 National Safety Council
Safety Communication & Training Techniques
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