This document focuses on safety communication and training techniques for small businesses, outlining objectives for identifying and writing performance goals. It emphasizes the importance of measurable performance objectives and provides steps for creating training content outlines. Additionally, it highlights resources for safety information and plans for implementing actions in the workplace.

1. Module 2
Organizing Safety Messages & Training Content
Safety Communication & Training Techniques
– For Small Business –
© 2005 National Safety Council
Safety Communication & Training Techniques
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2. Module Objectives
 Identify 4 components (action, behavior, condition,
and degree) of a performance objective.
 Write performance objectives for a training program.
 Recognize reasons for testing in performance-based
training.
 Identify Federal, State, and Safety Industry resources
for safety information.
© 2005 National Safety Council
Safety Communication & Training Techniques
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3. Module Objectives (cont.)
 Recognize steps for writing a content outline.
 Create a short content outline using the steps
provided for outlining content.
 Identify 2 actions to implement at your workplace
and potential barriers/how to overcome them.
© 2005 National Safety Council
Safety Communication & Training Techniques
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4. Performance Objectives
Why are performance objectives
important to safety communication
and training efforts?
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Safety Communication & Training Techniques
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5. Performance Objectives (cont.)
Specific, measurable, short-term
statements that clearly describe
what a learner will be able to do
(new or different) as a result of
training.
© 2005 National Safety Council
Safety Communication & Training Techniques
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6. Characteristics of Performance Objectives
 Should define measurable and observable
behaviors of participant (results-oriented)
 Foundation upon which to build lessons and
assessments you can prove meet overall goals
 Ensure learning is clearly focused so participants
and facilitator are clear about learning path
© 2005 National Safety Council
Safety Communication & Training Techniques
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7. 4 Parts of a Performance Objective
A = Audience
B = Behavior
C = Condition
D = Degree
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Safety Communication & Training Techniques
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8. Example: Incident Investigation
Newly hired safety managers will rate the quality of an
incident investigation report using a 7-item measurement
tool with 100% accuracy in 20 minutes.
A=
B=
C=
D=
Newly hired safety managers
will rate the quality of an incident investigation report
using a 7-item measurement tool
with 100% accuracy in 20 minutes
© 2005 National Safety Council
Safety Communication & Training Techniques
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9. Activity: Performance Objectives
1. Identify 4 parts of Objectives 1 and 2
and note the A-B-C-D.
2. Share your answers with the class.
© 2005 National Safety Council
Safety Communication & Training Techniques
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10. Tips for Creating Performance Objectives
 Action (Behavioral) Verbs
 Verbs to Avoid Using
 Types of Conditions
 Standards of Performance (Degree)
© 2005 National Safety Council
Safety Communication & Training Techniques
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11. Activity: Writing Performance Objectives
1. Work in pairs to develop a performance
objective for a topic.
2. Record a brief summary of your work.
3. Present your results to the class.
© 2005 National Safety Council
Safety Communication & Training Techniques
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12. Testing on Performance Objectives
Process of measuring whether
learners met performance objectives.
Types of Tests
 Knowledge-based
 Skills-based/application
 Attitudinal tests/scales
© 2005 National Safety Council
Safety Communication & Training Techniques
Testing Tools
 Pre-tests
 Review tests
 Post-tests
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13. Resources for Safety Information
 Federal/National
 State
 Safety Industry References
 Federal Publications
 ASSE
© 2005 National Safety Council
Safety Communication & Training Techniques
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14. Outlining Training Content
 Identify actions the learner must take to
achieve goals/objectives AND related topics
the learner must know to accomplish actions.
 Training points, content, or topics and
sub-topics (topic outline or lesson plan).
© 2005 National Safety Council
Safety Communication & Training Techniques
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15. Steps to Outlining Training Content (cont.)
1. Select an objective.
2. Identify actions the learner must take to achieve
an objective AND related topics (points and
skills) they must know to accomplish the actions.
3. Sequence all training content in appropriate
order and estimate amount of time for each point.
© 2005 National Safety Council
Safety Communication & Training Techniques
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16. Activity: Outlining Training Content
1. Create a training content outline to ensure
the learner will achieve the objective.
2. Be prepared to make a brief presentation of
your content outline.
3. If you need help, ask a facilitator for
assistance.
© 2005 National Safety Council
Safety Communication & Training Techniques
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17. Planning for Your Small Business
1. Identify 2 actions you will take when
you return to your worksite.
2. Identify potential barriers you might
encounter in taking these actions.
3. List ideas for overcoming the barriers.
© 2005 National Safety Council
Safety Communication & Training Techniques
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