This document discusses anger, its causes and effects. It provides the following key points: 1. Anger is an unpleasant emotion that can range from mild irritation to fury and can be triggered by situations, stress, threats, and perceptions. 2. Prolonged anger can have emotional, physical, and social consequences like irritability, heart issues, and loss of relationships. 3. There are reactive and proactive responses to anger - reactive involves blaming others, while proactive focuses on finding solutions. 4. Managing anger effectively involves identifying triggers, pausing to think clearly, and choosing a situational response to resolve the issue and stay in control of one's emotions.

2. Anger is an acid that can do more
harm to the vessel in which it is
stored than to anything on which it
is poured.–
Mark Twain, American author

4. What is Anger?
1. Anger is "an unpleasant emotion ranging in
intensity from irritation or annoyance to fury or
rage”. Psychologist T.W. Smith
2. A strong feeling of annoyance, displeasure, or
hostility
3. Ferocity of emotions

5. Triggers of Anger:
1. Situation
2. Environment
3. Time
4. Stress
5. Social Imbalance
6. Financial Constraints
7. Threat
8. Insecurity
9. Expectations
10.Abuse / Exploitation
11.Chronic / Personality
12.PERCEPTION

6. ANGERD
Perception:

7. Types of Anger:
Passive AngerExpressive
Anger

8. Consequences of prolonged Anger:
Emotional
• Irritability
• Rage
• Anxiety
• Negativity
Physical
• Heart Issues
• Hypertension
• Fatigue
• Headache
Social
• Loss of
Relationship
• Loss of repo
• Failures in
business /
career

9. Response Behaviors:
• Crying
• Grasping
• Feeling hunger
• Responding to threat
• Expressing emotions
Instinctive
Behavior
• Identifying good and bad
• Controlling Emotions
• Seeking knowledge
• Future Planning
Learned
Behavior
Reactive
Proactive

10. Reactive vs Proactive:
• Behavior is the product of
one’s condition based on
feelings
• Unhappy people who feel
victimized
• Blame other people and
circumstances
• Remain negative and likes
others to fail
• Opportunistic
• Behavior is the product
of one’s decision based
on values
• Take the initiative and
are solutions to
problems
• See problems an
opportunities
• Believe in
collaboration and team
work

11. Reactive vs Proactive:
There's noting I can do
That’s just the way I am
He makes me so mad
They won’t allow that
I have to do that
I can’t
I must
If only
Let’s look at alternations
I can choose a different
approach
I control my own feelings
I will choose an appropriate
response
I choose
I prefer
I will

12. Emotional Intelligence
EQ

13. Managing Anger
Identify What Triggers the Anger

14. Stimulus ResponsePAUSE
Think
Who you
Are?
Think
Consequences
Freedom
to
Choose
Situational Response:

15.  Crisis
 Medical emergencies
 Pressing problems
 Deadline-driven
projects
 Last-minute
preparations for
scheduled activities
 Preparation/planning
 Prevention
 Values clarification
 Exercise
 Relationship-building
 True
recreation/relaxation
 Interruptions, some
calls
 Some mail & reports
 Some meetings
 Many “pressing”
matters
 Many popular activities
 Trivia, busywork
 Junk mail Some phone
messages/email
 Time wasters
 Escape activities
 Viewing mindless TV
shows
IMPORTANTNOTIMPORTANT
URGENT NOT URGENT
I II
III IV
‘Yes Man’
Urgent
Not Important
Slacker
Not Urgent
Not Important
Procrastinator
Urgent
Important
Prioritizer
Not Urgent
Important
Quadrant of
Waste
Quadrant of
Necessity
Quadrant of
Quality and
Personal
Leadership
Quadrant of
Deception

16. 1. Living Life vs Spending Life
2. Living by design vs living by default
3. Product or own choice vs Product of circumstances
4. Decisions vs Conditions
You are your own programmer, write a
program of your own choice or
somebody else will write of his choice
Who You are:

17. 1. Count your blessings
2. Forgive
3. Show Empathy
4. Value Relationship
5. Take Responsibility
6. Add humor
7. Stop Worrying

18. Thank You

For every
Minute you are
Angry, you lose
60 seconds of
Happiness
Live Your Life
Live Happy