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Jasmine Paul
  Rachel Duffy
  Dinh Thi The
Phomolo Madome
“The art or process of influencing people so that
  they will strive willingly and enthusiastically
  toward the achievement of group goals”.
                    (Weihrich & Koontz, 2005)

“Leadership is the art of getting some else to do
  something you want done because he wants to do
  it”
                      (Dwight D. Eisenhower)
 Leadership is a process (affecting and being affected by
  followers)

 Leadership involves influence (how the leader effects
  followers)

 Leadership occurs in groups (context in which leadership
  takes place)

 Leadership involves common goals (achieving something
  together)

 Leadership is a process whereby an individual influences a
 group of individuals to achieve a common goal
 Having a structural framework

 Making sound and timely decisions

 Setting examples for others – act as a role model

 Knowing the team and looking out for their well-being

 Keeping the team informed

 Ensuring that tasks are understood, supervised and
  accomplished

 Using the full capabilities of the team
 To create a supportive where people can
 grow, thrive, and live in peace with one another

 To provide sustainability for future generations


 To create communities of reciprocal care and shared
 responsibility where every person matters and each
 person’s welfare and dignity is respected and
 supported.
Transactional leader                Transformational leader
 Promoting compliance with             Critical thinkers who promote
  employees or followers.                ways of thinking innovatively

 Leaders are not looking to            Have a vision and the ability to
  change or think creatively, they       implement change when
  are solely focused on “getting the     necessary
  job done”
                                        Results in a higher performance
 Rewards are given based on good        of employees than transactional
  work ethic and attitude                leadership
 Educated in matters concerning leadership
 Skilled communicator
    - promotes self confidence and trust
   Problem solver
   Creative
    - ability to be innovative and think outside the social and political
    norms
   Open-minded
   Motivator
    - ability to empower others to work towards a common goal
   Honest and ethical
   High emotional intelligence
    - reflective and self-aware
 4 main groups of leadership theories:

 1. Behavioral theories – What does a good leader do?

 2. Contingency theories – How does the situation influence
  good leadership?

 3. Trait theories – What type of person makes a good
  leader?

 4. Power and influence theories – What is the source of the
  leader's power?
 Focuses on how leaders behave

 Kurt Lewin (1930) developed a leadership framework based on a
  leader's decision-making behavior. 3 types of leaders:

 Autocratic leaders- make decisions without consulting their
  teams.

 Democratic leaders- allow the team to provide input before
  making a decision, although the degree of input can vary from
  leader to leader.

 Laissez-faire leaders- don't interfere; they allow people within
  the team to make many of the decisions.
 Realization that there isn't one correct type of leader- led
  to theories that the best leadership style depends on, the
  situation.

 Questions to ask: When a decision is needed fast, which
  style is preferred? When the leader needs the full support
  of the team, is there a better way to lead? Should a leader
  be more people oriented or task oriented?

 The Hersey-Blanchard Situational Leadership Theory links
  leadership style with the maturity of individual members
  of the leader's team.
 Leaders share a number of common personality traits
  and characteristics- leadership emerges from these
  traits.

 Early trait theories- Leadership is an innate, instinctive
  quality that you either have or don't have.

 Traits are external behaviors that emerge from things
  going on within the leader's mind – These internal
  beliefs and processes that are important for effective
  leadership.
 Based on the different ways in which leaders use
 power and have influence

 French and Raven's Five Forms of Power-
 distinguishes between using your position to exert
 power, and using your personal attributes to be
 powerful.

 Model suggests that using personal power is the
 better. Expert Power (the power that comes with
 being a real expert in the job) is the most legitimate
 of these, that you should actively work on building
 this.
Focus on interpersonal communication and conflict
  management.

 Be a good listener: Listen to what your staff members
 have to say.

 Pay attention to people using common courtesy


 Use powerful, positive language in your interaction
 with others.
 Respect your staff

 Look for your staff’s positive qualities

 Look for the proper time to talk to your staff about work related issues
  or concerns

 Be honest

 Show appreciation

 Avoid battles

 Be direct

 Keep your commitments to staff
   Cohan, P.S. (1957). Value Leadership: The 7 principles that drive corporate value in any
          economy .
   Curtis, E., & O‘Connell, R. (2011). Essential leadership skills for motivating and
            developing staff. Nursing Management, 18(5), 32-35
   Mind Tools. (2012). Dunham and Pierce‘s leadership process model. Retrieved April 15,
          2012, from http://www.mindtools.com/pages/article/leadership-process.htm
   Peter G. Northouse .(2009). Leadership: Theory and Practice, 2-9
   Project Kaleidoscope. (2007). Volume IV: What works, what matters, what lasts: what
            works an essay what is leadership?
   Stogdill, R. M. (1974). Handbook of leadership: A survey of the literature. New York: Free
            Press
   Susan M. H. Leadership Rewards and Recognition: Leadership Success Secrets.
          http://humanresources.about.com/od/leadership/a/leader_reward.htm
   Weihrich H,. & Koontz H. (2005). Management: A Global Perspective. McGraw-Hill,
          Singapore
 Started with the terms “leadership”, “leadership
  definition”, and “leadership values”.
 Read introductions of books dealing with leadership
  to explore the topic
 Used CINAHL to research common leadership skills
  and theories
 Shared ideas and views about leadership and what we
  thought essential skills were
 Came together to organize the presentation from a
  broad view to a specific outline based on theories

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Leadership and Quality Improvement

  • 1. Jasmine Paul Rachel Duffy Dinh Thi The Phomolo Madome
  • 2. “The art or process of influencing people so that they will strive willingly and enthusiastically toward the achievement of group goals”. (Weihrich & Koontz, 2005) “Leadership is the art of getting some else to do something you want done because he wants to do it” (Dwight D. Eisenhower)
  • 3.  Leadership is a process (affecting and being affected by followers)  Leadership involves influence (how the leader effects followers)  Leadership occurs in groups (context in which leadership takes place)  Leadership involves common goals (achieving something together)  Leadership is a process whereby an individual influences a group of individuals to achieve a common goal
  • 4.  Having a structural framework  Making sound and timely decisions  Setting examples for others – act as a role model  Knowing the team and looking out for their well-being  Keeping the team informed  Ensuring that tasks are understood, supervised and accomplished  Using the full capabilities of the team
  • 5.  To create a supportive where people can grow, thrive, and live in peace with one another  To provide sustainability for future generations  To create communities of reciprocal care and shared responsibility where every person matters and each person’s welfare and dignity is respected and supported.
  • 6. Transactional leader Transformational leader  Promoting compliance with  Critical thinkers who promote employees or followers. ways of thinking innovatively  Leaders are not looking to  Have a vision and the ability to change or think creatively, they implement change when are solely focused on “getting the necessary job done”  Results in a higher performance  Rewards are given based on good of employees than transactional work ethic and attitude leadership
  • 7.  Educated in matters concerning leadership  Skilled communicator - promotes self confidence and trust  Problem solver  Creative - ability to be innovative and think outside the social and political norms  Open-minded  Motivator - ability to empower others to work towards a common goal  Honest and ethical  High emotional intelligence - reflective and self-aware
  • 8.  4 main groups of leadership theories:  1. Behavioral theories – What does a good leader do?  2. Contingency theories – How does the situation influence good leadership?  3. Trait theories – What type of person makes a good leader?  4. Power and influence theories – What is the source of the leader's power?
  • 9.  Focuses on how leaders behave  Kurt Lewin (1930) developed a leadership framework based on a leader's decision-making behavior. 3 types of leaders:  Autocratic leaders- make decisions without consulting their teams.  Democratic leaders- allow the team to provide input before making a decision, although the degree of input can vary from leader to leader.  Laissez-faire leaders- don't interfere; they allow people within the team to make many of the decisions.
  • 10.  Realization that there isn't one correct type of leader- led to theories that the best leadership style depends on, the situation.  Questions to ask: When a decision is needed fast, which style is preferred? When the leader needs the full support of the team, is there a better way to lead? Should a leader be more people oriented or task oriented?  The Hersey-Blanchard Situational Leadership Theory links leadership style with the maturity of individual members of the leader's team.
  • 11.  Leaders share a number of common personality traits and characteristics- leadership emerges from these traits.  Early trait theories- Leadership is an innate, instinctive quality that you either have or don't have.  Traits are external behaviors that emerge from things going on within the leader's mind – These internal beliefs and processes that are important for effective leadership.
  • 12.  Based on the different ways in which leaders use power and have influence  French and Raven's Five Forms of Power- distinguishes between using your position to exert power, and using your personal attributes to be powerful.  Model suggests that using personal power is the better. Expert Power (the power that comes with being a real expert in the job) is the most legitimate of these, that you should actively work on building this.
  • 13. Focus on interpersonal communication and conflict management.  Be a good listener: Listen to what your staff members have to say.  Pay attention to people using common courtesy  Use powerful, positive language in your interaction with others.
  • 14.  Respect your staff  Look for your staff’s positive qualities  Look for the proper time to talk to your staff about work related issues or concerns  Be honest  Show appreciation  Avoid battles  Be direct  Keep your commitments to staff
  • 15. Cohan, P.S. (1957). Value Leadership: The 7 principles that drive corporate value in any economy .  Curtis, E., & O‘Connell, R. (2011). Essential leadership skills for motivating and developing staff. Nursing Management, 18(5), 32-35  Mind Tools. (2012). Dunham and Pierce‘s leadership process model. Retrieved April 15, 2012, from http://www.mindtools.com/pages/article/leadership-process.htm  Peter G. Northouse .(2009). Leadership: Theory and Practice, 2-9  Project Kaleidoscope. (2007). Volume IV: What works, what matters, what lasts: what works an essay what is leadership?  Stogdill, R. M. (1974). Handbook of leadership: A survey of the literature. New York: Free Press  Susan M. H. Leadership Rewards and Recognition: Leadership Success Secrets. http://humanresources.about.com/od/leadership/a/leader_reward.htm  Weihrich H,. & Koontz H. (2005). Management: A Global Perspective. McGraw-Hill, Singapore
  • 16.  Started with the terms “leadership”, “leadership definition”, and “leadership values”.  Read introductions of books dealing with leadership to explore the topic  Used CINAHL to research common leadership skills and theories
  • 17.  Shared ideas and views about leadership and what we thought essential skills were  Came together to organize the presentation from a broad view to a specific outline based on theories

Editor's Notes

  1. Weihrich H, Koontz H (2005) Management: A Global Perspective. McGraw-Hill, Singapore.
  2. Curtis, E., & O‘Connell, R. (2011). Essential leadership skills for motivating and developing staff. Nursing Management, 18(5), 32-35
  3. Curtis, E., & O‘Connell, R. (2011). Essential leadership skills for motivating and developing staff. Nursing Management, 18(5), 32-35Mind Tools. (2012). Dunham and Pierce‘s leadership process model. Retrieved April 15, 2012, from http://www.mindtools.com/pages/article/leadership-process.htm