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What is Leadership?
• The ability to influence, motivate, and
enable others to contribute to the
effectiveness and success of the
organizations of which they are members.
» Robert House (2004)
• The ability to influence a group toward the
achievement of a vision or set of goals.
» Robbins & Judge (2008)
Leadership Models
• Model One: Authoritarian vs Democratic
or laissez-faire
• Model Two: Task vs People Oriented
Styles of leadership
Styles of leadership
concern for production 
concern for
people
Laissez-faire
Leader
(L)
Benevolent
Leader
(Y)
Autocratic
Leader
(X)
Team
Leader
(Z)
9
9
1
What are the best qualities of a leader
Strong, Decisive and Knowledgeable ?
OR
Quiet, Supportive, Cooperative ?
(Is it Problem Situation & Context based ?)
Leaders should have 2 main concerns: People and Production (Task)
High concern for people motivates the team and they become more
productive,
High concern for production creates sense of achievement and
satisfaction
What’s your Leadership style ?
The Commander
Commanders make and influence
most decisions.
The downside of this leadership style
is that the leader can demotivate and
annoy people.
Often decisions are not optimal - they don’t consider all available
information, options and perspectives. This style is effective in short-
term, in long-term it could be dangerous for people and projects.
The Coach
The coach is needed when team
lacks focus, expertise and
understanding what should be
done and how.
Coaches tend to be concerned with growing people,
creating and enabling a trusting environment.
This leader makes decisions collectively with a team while
explaining rationale behind decisions. They listen and
provides feedback.
Coaches encourages personal growth and looks to build long-
term capabilities in an effort to prepare the team and
individuals for independent work.
The Supporter
Supporters are needed to
help teams.
They help remove barriers
and coordinate activities.
The Supporter is an ego-less, quiet leader and facilitator.
They tend to make joint decisions with the team as equals,
delegating majority of decisions to the team.
In addition, the Supporter is concerned with the creation of
harmony and balance between team members.
The Self
Organizing Team
A motivated, confident & capable
Team doesn’t need formal leaders.
The team makes most decisions.
Any member could step in and
become leader in specific areas
and situations. People on these
teams tend to be highly capable, committed and self-driven.
Teams will transcend through previous steps and become truly
self-organized after experiencing victories and failures, growing
and gaining experience together.
Which style of leader do you need to be?
LEADERSHIP
THEORIES
Trait
Theories
Behavioral
Theories
•Ohio State Studies
•Uni. Of Michigan State
Contingency
Theories
•Fiedler Model
•Hersey and Blanchard’s
Situational Theory
Path Goal Theory
New Theories
•Leader Exchange Theory
•Vroom and Yetton’s
Leader Participation Model
It is personality &
set of
characteristics
Imply that leaders
can be trained –
focus on the way of
doing things
More flexible –
different leadership
styles, depending
on circumstances
Uses different
variables to explain
leadership
Traditional Theories of Leadership
• “Great Man” Theories
– Based on the idea that, Leaders are Born
– Life of respected leader examined for clues
leading to his/her greatness
– Often focused on a galvanizing experience or
admirable trait
– Tend to be of little value from the perspective
of I-O psychology
Trait Approach
• Prevalent in 1920s & 1930s
• Attempted to show that leaders possess
certain characteristics that non-leaders do not
• No consistent relationships between traits &
leader effectiveness were found
Trait Theory of Leadership
Concept that certain traits help make people effective leaders. Early
research suggested that the traits fell into three categories:
Physical
Characteristics
Personality
Characteristics
Abilities
Some Criticism
Traits Associated with Leadership
Energy Insightfulness
Appearance Integrity
Intelligence Persistence
Judgment Self-confidence
Verbal fluency Sense of humor
Achievement drive Tolerance for stress
Adaptability Interpersonal skills
Aggressiveness Prestige
Enthusiasm
Extroversion Tact
Initiative
Six Core Traits of Leadership
Drive
Leadership
Motivation
Integrity
Self-
Confidence
Cognitive
Ability
Knowledge
of the
Domain
Major Conclusions of Trait Theories
• First major study searched for traits that differentiated leaders from followers.
• Researched focused heavily on personality characteristics.
• Stogdill/Mann identified five important traits found more in leaders than
followers.
• Intelligence, self-confidence, determination, integrity, and sociability.
Intelligence most important.
• Leadership skills can be developed and nurtured.
• Organizations need to spend time and resources in training leaders to acquire
certain desirable traits.
“Power” Approach
• Examines types of power wielded by
leaders
• Reward power
• Coercive power
• Legitimate power
• Referent power
• Expert power
• Very practical in orientation
Guidelines on Building
and Using Power
Skills approach to Leadership
• Robert Katz’s research surfaced a
set of skills for leadership success.
• Skill 1-“Technical skills”
involving hands-on activity.
• Skill 2 -“Human skills” which is
the ability to work with people.
– -Greatest asset to have.
• Skill 3 -“Conceptual skills” having
ability to work with ideas and
concepts.
Behavioral Theories of Leadership
• Theories proposing that specific behaviors
differentiate leaders from non-leaders
• Differences between theories of leadership:
– Trait theory: leadership is inherent, so we must
identify the leader based on his or her traits
– Behavioral theory: leadership is a skill set and can
be taught to anyone, so we must identify the proper
behaviors to teach potential leaders
Important Behavioral Studies
• Initiating structure
• Consideration
Ohio
• Employee-oriented
• Production-oriented
Michigan
24
Behavioral Approach
Ohio State University studies
• Behavioral approach
• Focused on kinds of behavior engaged in by people
in leadership roles
• 2 major types of behavior
• Consideration
• Initiating structure
– Represented a leap forward
Ohio State Studies
Initiating Structure
The extent to which a leader is likely to
define and structure his or her role and
those of sub-ordinates in the search for
goal attainment.
Consideration
The extent to which a leader is likely to
have job relationships characterized by
mutual trust, respect for subordinate’s
ideas, and regard for their feelings.
They found two critical characteristics either of which could be high
or low and were independent of one another.
Behavioral Theory – Ohio State
• Ohio State Studies
also revealed two
leadership forms.
– Used questionnaire
to assess employee
perceptions of
leaders.
– Consideration
behavior (concern for
feelings).
– Initiating structure
(defining roles).
Ohio State Studies
28
Behavioral Approach
University of Michigan studies
• Focused more on dynamics of how leaders
& groups interacted
• Task-oriented behavior
– Similar to initiating structure
• Relations-oriented behavior
– Similar to consideration
• Participative behavior
• Represented another step forward in
leadership research
Behavioral Theory – Univ. of Michigan Studies
• The 1940s saw that
leadership effectiveness was
dependent upon leader
behavior.
• Rensis Likert’s Michigan
Studies surfaced two forms of
leader behavior—job-
centered (production) and
employee-centered.
• -Attempt made to balance
task and relationship
emphasis.
University of Michigan Studies
Identified 2 Leadership Behaviors
Employee-Centered ProductionCentered
Leaders interested in
their subordinates as
people, encourage
worker participation
in the organizational
goal-setting process.
Leaders emphasized
technical aspects of
job, set job
standards, close
supervision of
subordinates.
Behavioral Theory –
Managerial / Leadership Grid
• Managerial/Leadership Grid
developed by Blake & Mouton
– Two dimensions similar to
Michigan/Ohio State Studies
– Concern for subordinates and
concern for production/results
– 9.9 is the ideal team approach on
grid-balance of task and
relationship
– This research influenced modern
contingency approaches of
today.
32
Contingency Approach
• Proposed to take into account the role of the
situation in the exercise of leadership
• Hersey & Blanchard’s situational theory
– Proposed leadership depended in part on
maturity of subordinate
• Job maturity
• Psychological maturity
Major components of Contingency Theory
• Contingency theory
identifies:
– Key situational factors,
– Specifies how they
interact, and
– Determines best
leadership approach.
– This is called
situational leadership.
Contingency Theories continued
• Situational leadership is built
upon the contingency theory,
and refined by Ken
Blanchard in the 1980s.
• Leadership is composed of
both a directive and
supportive dimension.
• Coaching and delegating
were added to provide four
styles.
Contingency Theories of Leadership
Fiedler’s Theory Path-Goal Theory
Fiedler’s Contingency
Theory of Leadership
• Effectiveness depends on leader’s
behavioral style and the situation
• Leader style measured by the LPC (least preferred co-
worker) scale
• Situational favorableness assessed by three things:
Fred Fiedler
Leader-member
relations
Task structure Position power
Fiedler’s LPC Scale
• Esteem for Least Preferred Co-Worker
Cooperative Uncooperative
___:___:___:___:___:___:___:___
8 7 6 5 4 3 2 1
Friendly Unfriendly
___:___:___:___:___:___:___:___
8 7 6 5 4 3 2 1
• Low LPC Score
• Negative adjectives
• Task-oriented leader (task achievement needs first)
• High LPC Score
• More positive adjectives
• Relationship-oriented leader (interpersonal
relationship needs first)
Situational Characteristics
• Leader-Member Relations
– The degree to which a leader is respected, accepted, and had
friendly interpersonal relationships with followers
• Task Structure
– The degree to which tasks are broken down into easily
understood steps or parts
• Position Power
– The degree to which a leader can reward, punish, promote, or
demote individuals in the unit or organization
Fiedler’s Contingency Theory of
Leadership Effectiveness
Adapted from Exhibit 8-3: Fiedler’s Contingency Model of Leadership Effectiveness
Path-Goal Theory
Path-Goal Theory
A leadership theory that
states that leaders can
increase subordinate
satisfaction and
performance by clarifying
and clearing the paths to
goals and by increasing the
number and kinds of
rewards available for goal
attainment.
Path-Goal Leadership Theory
Leadership
Style
Contingency
Factors
Outcomes
Martin Evans Robert House
Basic Assumptions of Path-Goal Theory
Clarify paths to goals
Clear paths to goals by solving problems
and removing roadblocks
Increase the number and kinds of rewards
available for goal attainment
Do things that satisfy followers today or will
lead to future rewards or satisfaction
Offer followers something unique and valuable
beyond what they’re experiencing
Adapting Leader Behavior:
Path-Goal Theory
Leadership
Styles
Subordinate
and
Environmental
Contingencies
Outcomes
• Directive Leadership
• Supportive Leadership
• Achievement-Oriented
Leadership
• Participative Leadership
Path-Goal Leadership Theory
Leader Behaviors
• Subordinate
Characteristics
• Work Environment
Characteristics
Situational Factors
Effectiveness of
leader behavior
depends on
these situational
factors
Leadership Styles
• Directive
– clarifying expectations and guidelines
• Supportive
– being friendly and approachable
• Participative
– allowing input on decisions
• Achievement-Oriented
– setting challenging goals
Subordinate and
Environmental Contingencies
 Perceived ability
 Locus of control
 Experience
Subordinate Environmental
 Task structure
 Formal authority
system
 Primary work group
Path Goal Theory:
When to Use Leadership Styles
Directive Leadership Supportive Leadership
 Unstructured tasks
 Inexperienced workers
 Workers with low perceived ability
 Workers with external locus of
control
 Unclear formal authority system
 Structured, simple, repetitive
tasks
 Stressful, frustrating tasks
 When workers lack confidence
 Clear formal authority system
Participative Leadership Achievement-Oriented
Leadership
 Experienced workers
 Workers with high perceived ability
 Workers with internal locus of
control
 Workers not satisfied with rewards
 Complex tasks
 Unchallenging tasks
Hersey and Blanchard’s
Situational Leadership Theory
A contingency theory that focuses on followers’ readiness.
Leader: decreasing need
for support and supervision
Follower readiness:
ability and willingness
Unable and
Unwilling
Unable but
Willing
Able and
Willing
Directive High Task and Relationship
Orientations
Supportive
Participative
Able and
Unwilling
Monitoring
Vroom and Yetton’s
Leader-Participation Model
• How a leader makes decisions is as important as what is decided
• Premise: Situational variables interact with leadership attributes
to impact the behavior of the leader.
– Leader behaviors must adjust to the way tasks are structured
in the organization.
– This is a normative model that tells leaders how participative
to be in their decision making of a decision tree
• Five leadership styles
• Twelve contingency variables
51
Consequences of Participation:
Vroom-Yetton Model
• Decision rules regarding participation
– Assumes that one of most important
duties of leader is to make decisions
– Suggests way to choose a decision-
making strategy
– Implication that group decision-making is
not always appropriate
Guidelines for
Participative Leadership
Participative Leadership
New Approaches to Leadership
• Leader-Member Exchange (LMX) theory
– Leaders adopt different behaviors with
individual subordinates
– In-group members vs. out-group members
– Recent revisions describe “life-cycle” of a
leader-follower relationship
Leader-Member Exchange (LMX) Theory
In Groups
• Members are
similar to leader
• In the leader’s
inner circle of
communication
• Receives more
time and attention
from leader
• Gives greater
responsibility and
rewards
Out Groups
• Managed by formal
rules and policies
• Receive less of the
leader’s attention /
fewer exchanges
• More likely to
retaliate against the
organization
Leader–Member Exchange Theory
Leaders create in-groups and out-groups, and subordinates with in-group
status will have higher performance ratings, less turnover, and greater job
satisfaction.
Strategic Leadership
How visionary leadership
(i.e., charismatic and transformational leadership)
helps leaders achieve strategic leadership...
Boal and Hooijberg’s Model of
Strategic Leadership
Strategic Leadership - Video
Strategic Leadership - Video
Visionary Leadership
Charismatic
Leadership
Transformational
Leadership
The Charismatic Leader
• Charisma
– Personal attribute of a leader that hypnotizes
followers and compels them to identify with
and attempt to emulate the leader
Charismatic Leader
• Followers are emotionally
attached to leader, never
question leader’s beliefs or
actions, & see themselves as
integral to accomplishment
of leader’s goal
• Acquire some power from
situation
• Charismatic style may work
to keep followers weak
Charismatic Leadership
• Creates an exceptionally strong relationship
between leader and follower
• Charismatic leaders:
– articulate a clear vision based on values
– model values consistent with vision
– communicate high performance expectations
– display confidence in followers’ abilities
Charismatic Leadership Theory
• Approach with many different versions of the
notion that charisma is related to leadership;
(1) in a crisis situation, followers perceive
charismatic characteristics in an individual and
accept that person as a leader;
(2) certain leader behaviors (use of innovative
strategies) contribute to a charismatic aura
Kinds of Charismatic Leaders
• Ethical Charismatics
– provide developmental opportunities
– are open to positive and negative feedback
– recognize others’ contributions
– share information
– show concern for the interests of the group
• Unethical Charismatics
– control and manipulate followers
– do what is best for themselves
– only want positive feedback
– motivated by self-interest
Transformational
Leadership
• Generates awareness and
acceptance of group’s
purpose and mission
• Gets followers to
accomplish more than they
intended or thought
possible
Components of
Transformational Leadership
1. Charisma or idealized influence
2. Inspirational motivation
3. Intellectual stimulation
4. Individualized consideration
69
Transformational Leadership (Burns)
• Behavior of inspirational political leaders who
transform followers by appealing to nobler
motives (MLK Jr. & Gandhi)
• 4 general strategies
– Inspirational motivation
– Idealized influence
– Intellectual stimulation
– Individualized consideration
70
Transformational Leadership (Bass)
• Bass perceived transformational
leadership as building upon
transactional leadership in a hierarchy
reflecting effectiveness
– “Full-range” theory of leadership
Difference Between Transactional and
Transformational Leadership
• Two emerging leadership
perspectives:
– Transactional which focuses
on leader and follower
relationships.
– Transformational (called
charismatic) focuses on
creating vision, purpose, or
mission.
Difference Between Transactional and
Transformational
• Transactional leadership
places emphasis on
managerial theories
(Social-Exchange)
– Keys are role of leader,
group, and performance.
– Reward and punishment
system.
– Build healthy
relationships.
Difference Between Transactional and
Transformational Leadership
• Transformational
leadership motivates
followers to:
– -do more than is expected.
– -see raised value in tasks.
– -put group’s common
cause in front of
individual needs.
Hierarchy of Transformational
Leadership
Figure 12.3
Hierarchical Nature of
Transformational Leadership
Source: Based on Bass (1997).
Transformational Leadership:
Guidelines
Servant Leadership
Authentic Leaders
• Authentic leaders know who they are, what they believe
in and value, and act upon those values and beliefs.
Ethics and Leadership
• Leadership is not free from values. When we assess
leadership, we must assess not just the goals themselves
but also the means by which those goals are achieved.
Authentic Leaders, Ethics & Leadership
Trust and Leadership
• Trust – a psychological state that exists when you
agree to make yourself vulnerable to another
because you have a positive expectation for how
things are going to turn out.
– Key attribute associated with leadership
– Followers who trust their leader will align their actions
and attitudes with the leader’s behaviors/requests
Trust Desired
Actions
Desired
Attitudes
How is Trust Developed?
Leadership
Action:
Integrity,
Benevolence,
Ability
Trust
Action: Risk
Taking, Information
Sharing, Group
Effectiveness, and
Productivity
Mentoring – Leading for the Future
• Mentor: A senior employee who supports a less experienced
employee.
Career Functions
Helping the protégé gain skills
and abilities
Lobbying for the protégé to get
better assignments
Providing exposure to influential
individuals in the organization
Acting as a sounding board for
ideas
Psychological
Functions
Counseling the protégé to bolster
his/her confidence
Sharing personal experiences with
the protégé
Providing friendship and
acceptance
Acting as a role model
Emerging Topics & Challenges in
Leadership Research
• Leadership in a changing workplace
– Teams/groups
– Telecommuting
– Temporary workers
– Fuzzy boundaries of jobs
Male & Female Leaders:
Are They Different?
• Considerable disagreement among researchers
• Women tend to prefer democratic & participative
styles; men favor autocratic styles
• Men tend to be more assertive; women more
extraverted
• Women substantially more tender-minded
Ryan McVay/Getty Images
Male & Female Leaders (cont’d)
• Effect of male- or female-dominated
industries on leadership styles
– Women in male-dominated industries
– Men in female-dominated industries
• More research is necessary on gender
& leadership
Business Case for Gender Balanced Leadership
Closing the Gender Gap in Leadership
Personality & Leadership
• 1 or more Big Five factors appear directly
or indirectly in all leadership theories
• Big 5 factors emphasize “bright side” of
leadership: Effectiveness
• Predictors for leader failure more likely to
be found in measures of psychopathology
Personality & Leadership (cont’d)
• Meta-analysis on relationship between personality
& leader effectiveness in 3 settings
– Characteristics positively associated with leader
effectiveness in 3 different environments:
Industry Government/Military Student
Emotional stability Emotional stability Emotional stability
Extraversion Extraversion Extraversion
Openness to experience Conscientiousness Openness to experience
Conscientiousness
Agreeableness
Cross-Cultural Leadership Studies
• Global leadership & organizational
behavior effectiveness (GLOBE)
– Large-scale cross-cultural study of
leadership by 170 social scientists &
management researchers in over 60
countries
Culture & Leadership – New Mantra
Universal and Culture-Specific
Aspects of Leadership
Examples of Cultural Dimensions
Related to Leadership
Cultural Intelligence
Leadership in a Diverse Environment
• Workplace is becoming less white, less
native born, less male, & less young
– Implications for leader behavior
• Appears that transformational & charismatic
leadership are universally valued
– Lead to positive performance results & positive
attitude reactions
Diversity & its Importance in Leadership
Leadership & Strengthening
a Diverse Team

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Leadership.ppt

  • 1. What is Leadership? • The ability to influence, motivate, and enable others to contribute to the effectiveness and success of the organizations of which they are members. » Robert House (2004) • The ability to influence a group toward the achievement of a vision or set of goals. » Robbins & Judge (2008)
  • 2. Leadership Models • Model One: Authoritarian vs Democratic or laissez-faire • Model Two: Task vs People Oriented
  • 4. Styles of leadership concern for production  concern for people Laissez-faire Leader (L) Benevolent Leader (Y) Autocratic Leader (X) Team Leader (Z) 9 9 1
  • 5. What are the best qualities of a leader Strong, Decisive and Knowledgeable ? OR Quiet, Supportive, Cooperative ? (Is it Problem Situation & Context based ?) Leaders should have 2 main concerns: People and Production (Task) High concern for people motivates the team and they become more productive, High concern for production creates sense of achievement and satisfaction
  • 7. The Commander Commanders make and influence most decisions. The downside of this leadership style is that the leader can demotivate and annoy people. Often decisions are not optimal - they don’t consider all available information, options and perspectives. This style is effective in short- term, in long-term it could be dangerous for people and projects.
  • 8. The Coach The coach is needed when team lacks focus, expertise and understanding what should be done and how. Coaches tend to be concerned with growing people, creating and enabling a trusting environment. This leader makes decisions collectively with a team while explaining rationale behind decisions. They listen and provides feedback. Coaches encourages personal growth and looks to build long- term capabilities in an effort to prepare the team and individuals for independent work.
  • 9. The Supporter Supporters are needed to help teams. They help remove barriers and coordinate activities. The Supporter is an ego-less, quiet leader and facilitator. They tend to make joint decisions with the team as equals, delegating majority of decisions to the team. In addition, the Supporter is concerned with the creation of harmony and balance between team members.
  • 10. The Self Organizing Team A motivated, confident & capable Team doesn’t need formal leaders. The team makes most decisions. Any member could step in and become leader in specific areas and situations. People on these teams tend to be highly capable, committed and self-driven. Teams will transcend through previous steps and become truly self-organized after experiencing victories and failures, growing and gaining experience together.
  • 11. Which style of leader do you need to be?
  • 12. LEADERSHIP THEORIES Trait Theories Behavioral Theories •Ohio State Studies •Uni. Of Michigan State Contingency Theories •Fiedler Model •Hersey and Blanchard’s Situational Theory Path Goal Theory New Theories •Leader Exchange Theory •Vroom and Yetton’s Leader Participation Model It is personality & set of characteristics Imply that leaders can be trained – focus on the way of doing things More flexible – different leadership styles, depending on circumstances Uses different variables to explain leadership
  • 13. Traditional Theories of Leadership • “Great Man” Theories – Based on the idea that, Leaders are Born – Life of respected leader examined for clues leading to his/her greatness – Often focused on a galvanizing experience or admirable trait – Tend to be of little value from the perspective of I-O psychology
  • 14. Trait Approach • Prevalent in 1920s & 1930s • Attempted to show that leaders possess certain characteristics that non-leaders do not • No consistent relationships between traits & leader effectiveness were found
  • 15. Trait Theory of Leadership Concept that certain traits help make people effective leaders. Early research suggested that the traits fell into three categories: Physical Characteristics Personality Characteristics Abilities Some Criticism
  • 16. Traits Associated with Leadership Energy Insightfulness Appearance Integrity Intelligence Persistence Judgment Self-confidence Verbal fluency Sense of humor Achievement drive Tolerance for stress Adaptability Interpersonal skills Aggressiveness Prestige Enthusiasm Extroversion Tact Initiative
  • 17. Six Core Traits of Leadership Drive Leadership Motivation Integrity Self- Confidence Cognitive Ability Knowledge of the Domain
  • 18. Major Conclusions of Trait Theories • First major study searched for traits that differentiated leaders from followers. • Researched focused heavily on personality characteristics. • Stogdill/Mann identified five important traits found more in leaders than followers. • Intelligence, self-confidence, determination, integrity, and sociability. Intelligence most important. • Leadership skills can be developed and nurtured. • Organizations need to spend time and resources in training leaders to acquire certain desirable traits.
  • 19. “Power” Approach • Examines types of power wielded by leaders • Reward power • Coercive power • Legitimate power • Referent power • Expert power • Very practical in orientation
  • 21. Skills approach to Leadership • Robert Katz’s research surfaced a set of skills for leadership success. • Skill 1-“Technical skills” involving hands-on activity. • Skill 2 -“Human skills” which is the ability to work with people. – -Greatest asset to have. • Skill 3 -“Conceptual skills” having ability to work with ideas and concepts.
  • 22. Behavioral Theories of Leadership • Theories proposing that specific behaviors differentiate leaders from non-leaders • Differences between theories of leadership: – Trait theory: leadership is inherent, so we must identify the leader based on his or her traits – Behavioral theory: leadership is a skill set and can be taught to anyone, so we must identify the proper behaviors to teach potential leaders
  • 23. Important Behavioral Studies • Initiating structure • Consideration Ohio • Employee-oriented • Production-oriented Michigan
  • 24. 24 Behavioral Approach Ohio State University studies • Behavioral approach • Focused on kinds of behavior engaged in by people in leadership roles • 2 major types of behavior • Consideration • Initiating structure – Represented a leap forward
  • 25. Ohio State Studies Initiating Structure The extent to which a leader is likely to define and structure his or her role and those of sub-ordinates in the search for goal attainment. Consideration The extent to which a leader is likely to have job relationships characterized by mutual trust, respect for subordinate’s ideas, and regard for their feelings. They found two critical characteristics either of which could be high or low and were independent of one another.
  • 26. Behavioral Theory – Ohio State • Ohio State Studies also revealed two leadership forms. – Used questionnaire to assess employee perceptions of leaders. – Consideration behavior (concern for feelings). – Initiating structure (defining roles).
  • 28. 28 Behavioral Approach University of Michigan studies • Focused more on dynamics of how leaders & groups interacted • Task-oriented behavior – Similar to initiating structure • Relations-oriented behavior – Similar to consideration • Participative behavior • Represented another step forward in leadership research
  • 29. Behavioral Theory – Univ. of Michigan Studies • The 1940s saw that leadership effectiveness was dependent upon leader behavior. • Rensis Likert’s Michigan Studies surfaced two forms of leader behavior—job- centered (production) and employee-centered. • -Attempt made to balance task and relationship emphasis. University of Michigan Studies Identified 2 Leadership Behaviors Employee-Centered ProductionCentered Leaders interested in their subordinates as people, encourage worker participation in the organizational goal-setting process. Leaders emphasized technical aspects of job, set job standards, close supervision of subordinates.
  • 30. Behavioral Theory – Managerial / Leadership Grid • Managerial/Leadership Grid developed by Blake & Mouton – Two dimensions similar to Michigan/Ohio State Studies – Concern for subordinates and concern for production/results – 9.9 is the ideal team approach on grid-balance of task and relationship – This research influenced modern contingency approaches of today.
  • 31.
  • 32. 32 Contingency Approach • Proposed to take into account the role of the situation in the exercise of leadership • Hersey & Blanchard’s situational theory – Proposed leadership depended in part on maturity of subordinate • Job maturity • Psychological maturity
  • 33. Major components of Contingency Theory • Contingency theory identifies: – Key situational factors, – Specifies how they interact, and – Determines best leadership approach. – This is called situational leadership.
  • 34. Contingency Theories continued • Situational leadership is built upon the contingency theory, and refined by Ken Blanchard in the 1980s. • Leadership is composed of both a directive and supportive dimension. • Coaching and delegating were added to provide four styles.
  • 35. Contingency Theories of Leadership Fiedler’s Theory Path-Goal Theory
  • 36. Fiedler’s Contingency Theory of Leadership • Effectiveness depends on leader’s behavioral style and the situation • Leader style measured by the LPC (least preferred co- worker) scale • Situational favorableness assessed by three things: Fred Fiedler Leader-member relations Task structure Position power
  • 37. Fiedler’s LPC Scale • Esteem for Least Preferred Co-Worker Cooperative Uncooperative ___:___:___:___:___:___:___:___ 8 7 6 5 4 3 2 1 Friendly Unfriendly ___:___:___:___:___:___:___:___ 8 7 6 5 4 3 2 1 • Low LPC Score • Negative adjectives • Task-oriented leader (task achievement needs first) • High LPC Score • More positive adjectives • Relationship-oriented leader (interpersonal relationship needs first)
  • 38. Situational Characteristics • Leader-Member Relations – The degree to which a leader is respected, accepted, and had friendly interpersonal relationships with followers • Task Structure – The degree to which tasks are broken down into easily understood steps or parts • Position Power – The degree to which a leader can reward, punish, promote, or demote individuals in the unit or organization
  • 39. Fiedler’s Contingency Theory of Leadership Effectiveness Adapted from Exhibit 8-3: Fiedler’s Contingency Model of Leadership Effectiveness
  • 40. Path-Goal Theory Path-Goal Theory A leadership theory that states that leaders can increase subordinate satisfaction and performance by clarifying and clearing the paths to goals and by increasing the number and kinds of rewards available for goal attainment.
  • 42. Basic Assumptions of Path-Goal Theory Clarify paths to goals Clear paths to goals by solving problems and removing roadblocks Increase the number and kinds of rewards available for goal attainment Do things that satisfy followers today or will lead to future rewards or satisfaction Offer followers something unique and valuable beyond what they’re experiencing
  • 43. Adapting Leader Behavior: Path-Goal Theory Leadership Styles Subordinate and Environmental Contingencies Outcomes
  • 44. • Directive Leadership • Supportive Leadership • Achievement-Oriented Leadership • Participative Leadership Path-Goal Leadership Theory Leader Behaviors • Subordinate Characteristics • Work Environment Characteristics Situational Factors Effectiveness of leader behavior depends on these situational factors
  • 45. Leadership Styles • Directive – clarifying expectations and guidelines • Supportive – being friendly and approachable • Participative – allowing input on decisions • Achievement-Oriented – setting challenging goals
  • 46. Subordinate and Environmental Contingencies  Perceived ability  Locus of control  Experience Subordinate Environmental  Task structure  Formal authority system  Primary work group
  • 47. Path Goal Theory: When to Use Leadership Styles Directive Leadership Supportive Leadership  Unstructured tasks  Inexperienced workers  Workers with low perceived ability  Workers with external locus of control  Unclear formal authority system  Structured, simple, repetitive tasks  Stressful, frustrating tasks  When workers lack confidence  Clear formal authority system Participative Leadership Achievement-Oriented Leadership  Experienced workers  Workers with high perceived ability  Workers with internal locus of control  Workers not satisfied with rewards  Complex tasks  Unchallenging tasks
  • 48.
  • 49. Hersey and Blanchard’s Situational Leadership Theory A contingency theory that focuses on followers’ readiness. Leader: decreasing need for support and supervision Follower readiness: ability and willingness Unable and Unwilling Unable but Willing Able and Willing Directive High Task and Relationship Orientations Supportive Participative Able and Unwilling Monitoring
  • 50. Vroom and Yetton’s Leader-Participation Model • How a leader makes decisions is as important as what is decided • Premise: Situational variables interact with leadership attributes to impact the behavior of the leader. – Leader behaviors must adjust to the way tasks are structured in the organization. – This is a normative model that tells leaders how participative to be in their decision making of a decision tree • Five leadership styles • Twelve contingency variables
  • 51. 51 Consequences of Participation: Vroom-Yetton Model • Decision rules regarding participation – Assumes that one of most important duties of leader is to make decisions – Suggests way to choose a decision- making strategy – Implication that group decision-making is not always appropriate
  • 54. New Approaches to Leadership • Leader-Member Exchange (LMX) theory – Leaders adopt different behaviors with individual subordinates – In-group members vs. out-group members – Recent revisions describe “life-cycle” of a leader-follower relationship
  • 55. Leader-Member Exchange (LMX) Theory In Groups • Members are similar to leader • In the leader’s inner circle of communication • Receives more time and attention from leader • Gives greater responsibility and rewards Out Groups • Managed by formal rules and policies • Receive less of the leader’s attention / fewer exchanges • More likely to retaliate against the organization
  • 56. Leader–Member Exchange Theory Leaders create in-groups and out-groups, and subordinates with in-group status will have higher performance ratings, less turnover, and greater job satisfaction.
  • 57. Strategic Leadership How visionary leadership (i.e., charismatic and transformational leadership) helps leaders achieve strategic leadership...
  • 58. Boal and Hooijberg’s Model of Strategic Leadership
  • 62. The Charismatic Leader • Charisma – Personal attribute of a leader that hypnotizes followers and compels them to identify with and attempt to emulate the leader
  • 63. Charismatic Leader • Followers are emotionally attached to leader, never question leader’s beliefs or actions, & see themselves as integral to accomplishment of leader’s goal • Acquire some power from situation • Charismatic style may work to keep followers weak
  • 64. Charismatic Leadership • Creates an exceptionally strong relationship between leader and follower • Charismatic leaders: – articulate a clear vision based on values – model values consistent with vision – communicate high performance expectations – display confidence in followers’ abilities
  • 65. Charismatic Leadership Theory • Approach with many different versions of the notion that charisma is related to leadership; (1) in a crisis situation, followers perceive charismatic characteristics in an individual and accept that person as a leader; (2) certain leader behaviors (use of innovative strategies) contribute to a charismatic aura
  • 66. Kinds of Charismatic Leaders • Ethical Charismatics – provide developmental opportunities – are open to positive and negative feedback – recognize others’ contributions – share information – show concern for the interests of the group • Unethical Charismatics – control and manipulate followers – do what is best for themselves – only want positive feedback – motivated by self-interest
  • 67. Transformational Leadership • Generates awareness and acceptance of group’s purpose and mission • Gets followers to accomplish more than they intended or thought possible
  • 68. Components of Transformational Leadership 1. Charisma or idealized influence 2. Inspirational motivation 3. Intellectual stimulation 4. Individualized consideration
  • 69. 69 Transformational Leadership (Burns) • Behavior of inspirational political leaders who transform followers by appealing to nobler motives (MLK Jr. & Gandhi) • 4 general strategies – Inspirational motivation – Idealized influence – Intellectual stimulation – Individualized consideration
  • 70. 70 Transformational Leadership (Bass) • Bass perceived transformational leadership as building upon transactional leadership in a hierarchy reflecting effectiveness – “Full-range” theory of leadership
  • 71. Difference Between Transactional and Transformational Leadership • Two emerging leadership perspectives: – Transactional which focuses on leader and follower relationships. – Transformational (called charismatic) focuses on creating vision, purpose, or mission.
  • 72. Difference Between Transactional and Transformational • Transactional leadership places emphasis on managerial theories (Social-Exchange) – Keys are role of leader, group, and performance. – Reward and punishment system. – Build healthy relationships.
  • 73. Difference Between Transactional and Transformational Leadership • Transformational leadership motivates followers to: – -do more than is expected. – -see raised value in tasks. – -put group’s common cause in front of individual needs.
  • 74. Hierarchy of Transformational Leadership Figure 12.3 Hierarchical Nature of Transformational Leadership Source: Based on Bass (1997).
  • 77. Authentic Leaders • Authentic leaders know who they are, what they believe in and value, and act upon those values and beliefs. Ethics and Leadership • Leadership is not free from values. When we assess leadership, we must assess not just the goals themselves but also the means by which those goals are achieved. Authentic Leaders, Ethics & Leadership
  • 78. Trust and Leadership • Trust – a psychological state that exists when you agree to make yourself vulnerable to another because you have a positive expectation for how things are going to turn out. – Key attribute associated with leadership – Followers who trust their leader will align their actions and attitudes with the leader’s behaviors/requests Trust Desired Actions Desired Attitudes
  • 79. How is Trust Developed? Leadership Action: Integrity, Benevolence, Ability Trust Action: Risk Taking, Information Sharing, Group Effectiveness, and Productivity
  • 80. Mentoring – Leading for the Future • Mentor: A senior employee who supports a less experienced employee. Career Functions Helping the protégé gain skills and abilities Lobbying for the protégé to get better assignments Providing exposure to influential individuals in the organization Acting as a sounding board for ideas Psychological Functions Counseling the protégé to bolster his/her confidence Sharing personal experiences with the protégé Providing friendship and acceptance Acting as a role model
  • 81. Emerging Topics & Challenges in Leadership Research • Leadership in a changing workplace – Teams/groups – Telecommuting – Temporary workers – Fuzzy boundaries of jobs
  • 82. Male & Female Leaders: Are They Different? • Considerable disagreement among researchers • Women tend to prefer democratic & participative styles; men favor autocratic styles • Men tend to be more assertive; women more extraverted • Women substantially more tender-minded Ryan McVay/Getty Images
  • 83. Male & Female Leaders (cont’d) • Effect of male- or female-dominated industries on leadership styles – Women in male-dominated industries – Men in female-dominated industries • More research is necessary on gender & leadership
  • 84. Business Case for Gender Balanced Leadership
  • 85. Closing the Gender Gap in Leadership
  • 86. Personality & Leadership • 1 or more Big Five factors appear directly or indirectly in all leadership theories • Big 5 factors emphasize “bright side” of leadership: Effectiveness • Predictors for leader failure more likely to be found in measures of psychopathology
  • 87. Personality & Leadership (cont’d) • Meta-analysis on relationship between personality & leader effectiveness in 3 settings – Characteristics positively associated with leader effectiveness in 3 different environments: Industry Government/Military Student Emotional stability Emotional stability Emotional stability Extraversion Extraversion Extraversion Openness to experience Conscientiousness Openness to experience Conscientiousness Agreeableness
  • 88. Cross-Cultural Leadership Studies • Global leadership & organizational behavior effectiveness (GLOBE) – Large-scale cross-cultural study of leadership by 170 social scientists & management researchers in over 60 countries
  • 89. Culture & Leadership – New Mantra
  • 91. Examples of Cultural Dimensions Related to Leadership
  • 93. Leadership in a Diverse Environment • Workplace is becoming less white, less native born, less male, & less young – Implications for leader behavior • Appears that transformational & charismatic leadership are universally valued – Lead to positive performance results & positive attitude reactions
  • 94. Diversity & its Importance in Leadership