This document discusses communication challenges and nonverbal communication. It outlines lack of clarity, ambiguity, power dynamics, gender differences, and cultural interpretations as challenges. It also discusses nonverbal communication cues like clothing, body language, facial expressions, personal space, and touch in professional contexts. Finally, it mentions detecting lies through body language like squirming, eye contact, microexpressions, self-touching, and clusters of body language cues.

1. Communication
Lecture Four

2. Read the following sentences:
• The man who whistles tunes pianos.
• The lady hit the man with an umbrella.
• He kissed the girl behind the bar.
• They are looking for teachers of French, German and
Japanese.

3. Challenges…
• Lack of clarity, misuse or ambiguity
• Inability to distinguish strategies for
– Upward and downward communication contexts
– Inclusive and exclusive messages
– Supportive and non-supportive
• Lack of power-relationship awareness
• Gender differences
• Multiple cultural interpretations

8. In a professional context…
• Clothing and Personal appearance
• Body Movement, Posture
• Facial Expressions and Eye-contact
• Space
• Touching
• Chronemics

9. Proxemics-study of space
• Personal Space-Intimate, personal/casual,
social, public
• Territoriality
• Crowding and Density

10. Haptics- study of touch
• Functional/professional
• Social/Polite
• Friendship/Warmth
• Love-Intimacy

11. Nonverbal Lie Detectors
• Too much squirming
• Too much eye-contact
• Micro expressions- flickers of surprise, anger
• Increased comfort gestures- self-touching
• Clusters of kinesics for confirmation

12. Next week
• Students’ suggestions for Effective Writing