IntroductIon to communIcatIonIntroductIon to communIcatIon
From-
khawaja haseeb ur rehman
From-
khawaja haseeb ur rehman
contentcontent
busIness communIcatIonbusIness communIcatIon
Communication is the art of transmitting
information, ideas, attitudes from one person to
another.
Communication is the process of
meaningful interaction among human beings.
 It is a 2-way process
 Communication process happens between or
among two or more parties. (Sender and Receiver)
 Communication involves exchange of ideas,
feelings, information, thoughts, and knowledge.
 Communication should involves mutual
understanding between Sender and Receiver .
characterIstIcs oF communIcatIoncharacterIstIcs oF communIcatIon
 Conveying the right message
 Co-ordination of effort
 Good industrial relations
 Development of managerial skills
 To send message
 To receive message
 To promote
 To inform
objectives of business communicationobjectives of business communication
Why do We communication ?Why do We communication ?
 Inform
 Misinform
 Counsel
 Sell
 Buy
 Confuse
 Confirm
 Advice
 Teach
 Learn
 Reveal
 Persuade
 Accept
 Affirm
 Clarify
 Motivate
 Criticize
 Deny
 Conceal
WE COMMUNICATION TO -
SENDER CHANNEL MEDIUM RECEIVER
channeL of communicationchanneL of communication
FEED BACK
PRINCIPLE PEON NOTICE STUDENT
SENDER CHANNEL MEDIUM RECEIVER
Example for :Channel of Communication
Types Of COmmuniCaTiOnTypes Of COmmuniCaTiOn
inTRapeROnaL COmmuniCaTiOninTRapeROnaL COmmuniCaTiOn
 
Intrapersonal communication is language
use or thought internal to the communicator. It
occurs when an individual sends and receives
messages internally. (occurring in the mind of the
individual)
PRAYING
APPRECIATION YOURSELF
LOOKING IN THE MIRROR
Crossing your fingers for your results etc.
inTeRpeRsOnaL COmmuniCaTiOninTeRpeRsOnaL COmmuniCaTiOn
Interpersonal communication is the
universal form of communication that takes
place between two individuals. Since it is person-
to-person contact, it includes everyday exchange
of thoughts that may be formal or informal.
INTERVIEW (FORMAL)
CONVERSATION (INFORMAL)
 Talking to mate, chatting etc.
GROUP COMMUNICATIONGROUP COMMUNICATION
Group communication is
interpersonal communication performed
when there are more than 3 individuals during
which information is shared, ideas developed,
decisions made, and/or problems solved etc.
POLITIC IANS APPEALING
FOR VOTES
TEACHER TEACHING
Lectures, meetings, group discussions etc.

Introduction to Business Communication

  • 1.
    IntroductIon to communIcatIonIntroductIonto communIcatIon From- khawaja haseeb ur rehman From- khawaja haseeb ur rehman
  • 2.
  • 3.
    busIness communIcatIonbusIness communIcatIon Communicationis the art of transmitting information, ideas, attitudes from one person to another. Communication is the process of meaningful interaction among human beings.
  • 4.
     It isa 2-way process  Communication process happens between or among two or more parties. (Sender and Receiver)  Communication involves exchange of ideas, feelings, information, thoughts, and knowledge.  Communication should involves mutual understanding between Sender and Receiver . characterIstIcs oF communIcatIoncharacterIstIcs oF communIcatIon
  • 5.
     Conveying theright message  Co-ordination of effort  Good industrial relations  Development of managerial skills  To send message  To receive message  To promote  To inform objectives of business communicationobjectives of business communication
  • 6.
    Why do Wecommunication ?Why do We communication ?  Inform  Misinform  Counsel  Sell  Buy  Confuse  Confirm  Advice  Teach  Learn  Reveal  Persuade  Accept  Affirm  Clarify  Motivate  Criticize  Deny  Conceal WE COMMUNICATION TO -
  • 7.
    SENDER CHANNEL MEDIUMRECEIVER channeL of communicationchanneL of communication FEED BACK
  • 8.
    PRINCIPLE PEON NOTICESTUDENT SENDER CHANNEL MEDIUM RECEIVER Example for :Channel of Communication
  • 9.
  • 10.
    inTRapeROnaL COmmuniCaTiOninTRapeROnaL COmmuniCaTiOn   Intrapersonalcommunication is language use or thought internal to the communicator. It occurs when an individual sends and receives messages internally. (occurring in the mind of the individual)
  • 11.
    PRAYING APPRECIATION YOURSELF LOOKING INTHE MIRROR Crossing your fingers for your results etc.
  • 12.
    inTeRpeRsOnaL COmmuniCaTiOninTeRpeRsOnaL COmmuniCaTiOn Interpersonalcommunication is the universal form of communication that takes place between two individuals. Since it is person- to-person contact, it includes everyday exchange of thoughts that may be formal or informal.
  • 13.
    INTERVIEW (FORMAL) CONVERSATION (INFORMAL) Talking to mate, chatting etc.
  • 14.
    GROUP COMMUNICATIONGROUP COMMUNICATION Groupcommunication is interpersonal communication performed when there are more than 3 individuals during which information is shared, ideas developed, decisions made, and/or problems solved etc.
  • 15.
    POLITIC IANS APPEALING FORVOTES TEACHER TEACHING Lectures, meetings, group discussions etc.