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Uses of technology in business communication
The presentation discusses the various uses of technology in business communication, highlighting tools such as computers, printers, fax machines, and the internet, which enhance both oral and written communication. It outlines the advantages and tools for effective communication, major findings regarding technology access and challenges, and recommends initiatives for governments to improve technology accessibility and training. Overall, the document emphasizes the importance of adapting to technological advancements for effective communication in the global economy.
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Presentation about the uses of technology in business communication, presented by MD. Mushfiqur Rahman for Dr. Khondoker Bazlul Hoque.
Technology enhances business communication efficiency in the global economy, offering tools for oral and written communication.
An overview of different technological tools utilized in business communication.
Computers perform various communication tasks: word processing, document creation, desktop publishing, emailing, etc.
Printers convert electronic documents into physical print, essential for producing text and graphics.
Fax machines transmit documents over telephone lines, providing significant communication benefits over time.
The Internet is vital for global business communication, facilitating emailing, instant messaging, and conferencing.
Multimedia combines various content forms, accessed through electronic devices, enhancing communication.
Guidelines for composing, reading, and replying to emails, emphasizing tone, clarity, and professionalism.
Instant messaging allows for real-time text communication, widely used as an informal business tool.
Intranets securely share information within organizations using Internet Protocol technology.
Telephones are key for oral communication, enabling voice transmission in business interactions.
Voicemail systems store telephone messages for later retrieval, a common feature in communications.
Teleconferencing enables live information sharing among remote participants using various software tools.
A list of tools for written communication: computers, word processors, printers, faxes, emails, and messengers.
A list of tools for oral communication: internet, multimedia, intranet, phones, and video conferencing.
Major findings reveal costs, lack of infrastructure, adjustment difficulties, and slow internet as barriers.
Suggestions for governments to enhance technology access, infrastructure, training, and public awareness.
Expression of gratitude to the audience for their participation in the presentation.
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Uses of technology in business communication
- 1. Welcome to the presentation on Uses of Technology in Business Communication
- 2. Presented for: Dr. Khondoker Bazlul Hoque Professor Department of International Business University of Dhaka
- 3. Presented by: MD. Mushfiqur Rahman Roll: 05 BBA 2nd Batch Department of International Business University of Dhaka
- 4. Technology & Business Communication As companies try to compete in the global economy, they are always looking for better ways to communicate and this is technology which provides business with faster, more efficient equipment for every aspect of communication. There are a large variety of technological tools for communicating, some gives us advantages on oral communication and some of these gives us advantages while communicating in written form.
- 5. Different technological tools used in Business Communication.
- 7. Computer Different typesof task relating to communication can be performed by this device like : • Word processing. • Creating printing documents. • Desktop publishing. • Planning documents. • Researching audience and contents. • Statistical analysis. • Creating power-point presentations. • E-mailing and distributing documents.
- 9. Printer • A printeris a peripheral which produces a text and/or graphics of documents stored in electronic form, usually on physical print media such as paper or transparencies.
- 11. Fax machine • Afax (short for facsimile) is a document sent over a telephone line. • It is playing very important role in business communication for a very long period.
- 13. Internet • The Internetis a global system of interconnected computer network that use the standard Internet protocol suit(TCP/IP) to serve billions of users worldwide. • Today’s communication is so much dependent on internet. In business communication it plays more important role. This technology facilitates other medias like – E-mailing Instant Messeging Tele conferencing Video conferencing
- 15. Multimedia • Multimedia ismedia and content that uses a combination of different content forms . • Multimedia is usually recorded and played, displayed or accessed by information content processing devices, such as computerized and electronic devices.
- 17. E-mail • Electronic mail,commonly called email or e-mail, is a method of exchanging digital messages from an author to one or more recipients. • Content, Tone, and Correctness • Consider composing offline • Be concise • Shouldn’t send anything one wouldn’t want published • Shouldn’t use e-mail to avoid contact • Resist humor and tongue-in-cheek comments
- 18. E-mail • Reading andReplying to E-Mail • Scan all messages before replying to any • Print only when necessary • Acknowledge receipt • Don’t automatically return the sender’s message • Revise the subject line if the topic changes • Provide a clear, complete first sentence • Never respond when you’re angry • Check response before hitting “Send” • Assume that all emails are monitored
- 20. Instant Messenger • Instantmessaging (IM) is a collection of technologies used for real-time text- based communication between two or more participants over the Internet, or other types of networks. • Instant messaging is used widely as informal communication tool.
- 22. Intranet • An intranetis a private computer network that uses Internet Protocol technology to securely share any part of an organization's information or network operating system within that organization.
- 24. Telephone • The telephone, often colloquially referred to as a phone, is a telecommunications device that transmits and receives sound, most commonly the human voice. • For oral communication this is the most common technological equipment.
- 26. Voice-Mail • Voicemail (alsoknown as voice-mail, VMS, or message bank) is a centralized system of stored telephone messages that can be retrieved later. The term is also used more broadly to denote any system of conveying a stored telecommunications voice message, including using an answering machine. Most cell phones have voicemail as a basic feature, and many land line phones and corporate PBXs have their own voicemail options.
- 28. Tele conferencing • Ateleconference or teleseminar is the live exchange and mass articulation of information among several persons and machines remote from one another but linked by a telecommunicTeleconferencing Equipment • Computer with online connection • Camera hooked up to computer • Software – CU-SeeMe – NetMeeting – Skype – Yahoo Messenger
- 29. Tele conferencing Popular Teleconferencing Software Skype
- 30. Tools for written communication: • Computer • Word processor • Printer • Fax Machines • E-mail • Instant Messenger
- 31. Tools for oral communication: • Internet • Multimedia • Instant Messenger • Intranet • Telephone • Mobile phone • Voice mail • Voice conferencing • Video conferencing
- 32. Major findings : •Uses of technology are very costly. • Many states haven’t enough technological infrastructures yet. • It’s difficult for old people to adjust with technology. • Technological changes are too rapid to adjust with. • Slow internet speed in various countries is a big obstacle. • Various regions of world are totally unaware about technological improvement.
- 33. Recommendations : • Governmentsshould take initiative to make technology cheaper for its citizens. • Building up technological infrastructure. • Organizing different training programs. • Make people aware about technology and encouraging them to using technology for communicating. • Should be informed and prepared to adjust with newer technology every day.
- 34.