The document provides information about different levels in the Council of Europe Framework of Reference for Languages. The candidate's test scores were rated at level B1, which means they can understand general meanings and take part in routine meetings. A good business executive should be at level C1, allowing them to understand complex ideas, argue their case effectively, and write any necessary letters. The document then discusses various methods of communication and how to determine the best medium depending on the message and receiver.

3. As per common corporate standards, a good Business executive should be at level of C1 of the Council of Europe standards. What does it mean? Listening/Speaking Reading Writing Can ask questions outside own immediate area of work Can understand most articles likely to be encountered during the course of her/his work including complex ideas expressed in complex language Can handle a wide range of routine and non-routine situations in which professional services are requested from others. Can argue his/her case effectively, justifying, if necessary, a need for a service and specifying needs precisely Can write any type of letter necessary in the course of her/his work.

19. Face-to-face Telephone Visual 55% Vocal 38% 80% Verbal 7% 20%