The document discusses how to perform internal audits for ISO/TS16949. It outlines that audits should include system audits, manufacturing process audits, and product audits. It provides details on the purpose and tools used for each type of audit. The document also discusses audit plan preparations, examples of tools like turtle diagrams and mind maps, and how each type of audit should be conducted by examining things like specifications, control methods, sampling, and creating summarized reports.

1. HOW TO PERFORM
INTERNAL AUDITS FOR
ISO/TS16949
ISO/TS16949
Present By
Present By
Nukool Thanuanram
Senior Consultant & Instructor
E‐Mail: nukool2001@hotmail.com
Twitter & Facebook.com/nukool2001
Mobile Phone: 081 400 3954
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 1
AUDITS REQUIREMENTS
 SYSTEM AUDIT
 MANUFACTURING PROCESS AUDIT
 PRODUCT AUDIT
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 2
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2. COMPARISION
TYPE OF AUDIT PURPOSE TOOLS & TECHNIQUE
SYSTEM AUDIT LOOK FOR PERFORMANCE & • TURTLE DIAGRAM
EFFECTIVENESS OF THEIR • MIND MAP
PROCESSES ON QMS (BUSINESS
QMS. • PROCESS APPROACH
PROCESS)
MANUFACTURING LOOK FOR EFFECTIVENESS, • PROCESS FLOW
PROCESS AUDIT CAPABILITY, STABILITY, & CONTROLLED • PROCESS FMEA
OF MFG. PROCESS • CONTROL PLANS
• WORK INSTRUCTION
PRODUCT AUDIT LOOK FOR FULLFILLY OF PRODUCT • INSPECTION CHECK
REQUIREMENTS, DIMENSIONAL, SHEET
PERFORMANCE, RELIABILITY, • PACKING STANDARD
PACKAGING & LABELING • BILL OF MATERIALS
• MEASUREMENT &
TESTING EQUIPMEN
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AUDIT PLAN
TYPE OF AUDIT FOCUS BASED
SYSTEM AUDIT • ALL PROCESS THAT SHOWN ON BUSINESS PROCESS
(PROCESS MAP)
• CONSIDERING ON “COP” (CUSTOMER ORIENED PROCESS)
COP
• ADDITIONAL AUDIT FREQUENCY WHERE
• CLAIM, COMPLAINT, NC, CAR-PAR, 8D AND/OR
• IN-HOUSE DEFECT, FILED FAILURE & FIELD RETURN
MANUFACTURING • NEW PART, NEW MODEL
PROCESS AUDIT • UNCAPABLE PROCESS AND/OR UNSTABLE PROCESS
• IN-HOUSE DEFECT & CLIAM OR COMPLAINT
• FIELD FAILURE & FIELD RETURN
• HEIGHT RPN FROM FMEA
• SPECIAL CHARACTERISTIC PROCESS
PRODUCT AUDIT • NEW PART, NEW MODEL
• IN-HOUSE DEFECT & CLIAM OR COMPLAINT
• FIED FAILURE & FIELD RETURN PRODUCT
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3. AUDIT PREPARATIONS
• PROCESS ANALYSIS
• RISK ANALYSIS
• CONSIDERNG ON QUALITY OBJECTIVE & KPIs TREND
• CONSIDERING ON CURRENT PERFORMANCE
• STUDY & TAKE UNDERSTOOD ON PROCESS CONTOL
METHOD
– STANDARD OPERATING PROCEDURE
– INSTRUCTIONS
• CHECKLIST PREPARATON
– TURTLE DIAGRAM
– MIND MAP
– FLOW CHART & ETC.
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SYSTEM AUDIT
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4. BEST PRACTICE 4 PROCESS ANALYSIS
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PROCESS ANALYSIS : TURTLE DIAGRAM
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5. EXAMPLE : CONTROL OF DOCUMENTS
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MIND MAP FOR : 4M’S PROCESS
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6. MIND MAP FOR : PROCESS’S REQ.
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MANUFACTURING
PROCESS AUDIT
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7. PROCESS STUDY
AUDIT TOOLS
CP
PFC
PFMEA CONTROL
PFD
PLANS
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PROCESS FLOW CHART
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8. PROCESS FMEA
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CONTROL PLAN
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9. MFG. PROCESS AUDIT : HOW TO ?
WHERE TO WHAT TO SPEC ? HOW TO MEASURE HOW TO
CONTROL CONTROL ,SAMPLING, RECORD ACTIONS
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PRODUCT AUDIT
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10. PRODUCT AUDIT : HOW TO ?
- ENG. DRAWING - SAMPLING - INSPECTION RECORD
UT
SS
UT
- INSPECTION - MEASURE - AUDIT SUMMARIZED
INPU
OUTPU
PROCES
STANDARD - FOLLOW ON REPORT
- CHECK SHEET INSPECTION STD. OR - NCR
- PACKING STANDARD - CHECK SHEET - CAR-PAR
- CLAIM DATA - INSPEC ON PACKING - 8D REPORT
- NCP-NCR DATA STANDARD
- 8D DATA - LOOK FOR LABELING
- PERFORMANCE TEST
- ANALYSIS OF DATA
- SUMMARIZED DATA
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 19
End of Presentation
Thank You
Mr. Nukool Thanuanram
Senior Consultant & Instructor
Senior Consultant & Instructor
E‐mail : nukool2001@hotmail.com
Mobile: 081.400.3954
www.facebook.com/nukool2001
www.twitter.com/nukool2001
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 20
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