The document discusses how to perform internal audits for ISO/TS16949. It outlines that audits should include system audits, manufacturing process audits, and product audits. It provides details on the purpose and tools used for each type of audit. The document also discusses audit plan preparations, examples of tools like turtle diagrams and mind maps, and how each type of audit should be conducted by examining things like specifications, control methods, sampling, and creating summarized reports.
PECB Webinar: Aligning ISO 25000 and CMMI for DevelopmentPECB
We will cover:
• Overview of ISO 25000 - Software Product Quality Requirements and Evaluation (SQuaRE)
• How CMMI for Development best practices address development activities
• Complementary values that ISO 25000 and CMMI bring
• How ISO 25000 and CMMI help software development and service companies to improve customer satisfaction
Presenter:
This webinar will be presented by PECB Trainer Orlando Olumide Odejide, an experienced Enterprise Architect and Chief Trainer for Training Heights Limited
An ISO/IEC 33000-compliant Measurement Framework for Software Process Sustain...Luigi Buglione
ICT can provide a definitive contribution in reducing CO2 emissions and, in general, in the environment preservation. Because its pervasiveness in today’s life, software in particular plays an important role in achieving such a goal. Software process is the combination of those practices, directly or indirectly involved in software development, operation, and maintenance.
In previous papers the authors addressed the topic of evaluating the sustainability of software products. In this paper the focus is on the evaluation of the sustainability of the software process, i.e. the measurement of the extent the process is performed by having care of the environment and by minimizing its impact on the environment. To do that, a sustainability measurement framework for software process is defined. Such a framework is composed by Sustainability Levels, Sustainability Process Attributes and being compliant with the requirements stated in the new ISO/IEC 33000 series standard for software process assessment.
PECB Webinar: Aligning ISO 25000 and CMMI for DevelopmentPECB
We will cover:
• Overview of ISO 25000 - Software Product Quality Requirements and Evaluation (SQuaRE)
• How CMMI for Development best practices address development activities
• Complementary values that ISO 25000 and CMMI bring
• How ISO 25000 and CMMI help software development and service companies to improve customer satisfaction
Presenter:
This webinar will be presented by PECB Trainer Orlando Olumide Odejide, an experienced Enterprise Architect and Chief Trainer for Training Heights Limited
An ISO/IEC 33000-compliant Measurement Framework for Software Process Sustain...Luigi Buglione
ICT can provide a definitive contribution in reducing CO2 emissions and, in general, in the environment preservation. Because its pervasiveness in today’s life, software in particular plays an important role in achieving such a goal. Software process is the combination of those practices, directly or indirectly involved in software development, operation, and maintenance.
In previous papers the authors addressed the topic of evaluating the sustainability of software products. In this paper the focus is on the evaluation of the sustainability of the software process, i.e. the measurement of the extent the process is performed by having care of the environment and by minimizing its impact on the environment. To do that, a sustainability measurement framework for software process is defined. Such a framework is composed by Sustainability Levels, Sustainability Process Attributes and being compliant with the requirements stated in the new ISO/IEC 33000 series standard for software process assessment.
free training on Quality Management systems in software industry.Iso 9000,ISO...aaditya
Concerned with ensuring that the required level of quality is achieved in a software product.
Involves defining appropriate quality standards and procedures and ensuring that these are followed.
Should aim to develop a ‘quality culture’ where quality is seen as everyone’s responsibility.
How to take organizations to higher testing maturity suresh bose anagha mahaj...Anagha Mahajan
Description:
For the past many years, the focus of the industry was on improving quality by writing better code and using automation and engineering. These efforts did show results but we are still far from an illusive zero-defect state while fulfilling expected time to market.
In order to further boost software quality improvement efforts, the focus has now shifted to improving testing processes. Test Maturity Model integration (TMMi) is a detailed model for test process assessment and improvement. TMMi staged model contains stages or levels that determine the maturity of an organization and lays down roadmap for moving from one maturity level to next. As the processes evolve, an organization passes from adhoc (L1) to Optimized levels (L5). Application of TMMi will lead organizations to highly mature test process, reduced rework (about 10%), increase in defect removal efficiency (about 85%), higher productivity (about 10 test cases per day or 15% higher) and faster time to market.
Learning Objectives:
1. How can your organization improve the effectiveness of testing
2. How can you sustain testing maturity
3. What is the improvement roadmap for the implementation journey to improve testing processes
4. Why TMMI is preferred to CMMI for any testing organization
The three-day course, "Introduction to CMMI", introduces participants to the fundamental concepts of the CMMI model. The course assists companies in integrating best practices from proven discipline-specific process improvement models, including systems engineering, software engineering, integrated product and process development and supplier sourcing.
The course is composed of lectures and class exercises with ample opportunity for participant questions and discussions. After attending the course, participants will be able to describe the components of CMMI, discuss the process areas in CMMI, and locate relevant information in the model.
The workshop will help the participants to:
Understand the CMMI framework
Understand the detailed requirements of the process areas in the CMMI V1.3
Make valid judgments regarding the organization's implementation of process areas
Identify issues that should be addressed in performing process improvements using the CMMI V1.3
ISO 45001 will be the new standard concerning Occupational Health and Safety. As its publication date is approaching, the main aim of this webinar will be to provide insights on some of the key implementation steps. Additionally, the webinar explores some possible ways of transitioning from OHSAS 18001 to ISO 45001.
Main points covered:
• Understanding the organizations objectives
• Identification of requirements for ISO 45001 implementation
• The role of top management in ISO 45001implementation
• The establishment of a positive and an effective safety culture within your organization
• Actions to be undertaken in case of hazard identification
Presenter:
Eldeen Pozniak is the Director of Pozniak Safety Associates Inc. and an International Management Consultant specializing in Occupational Health and Safety. She has provided a variety of ground to executive – level multi-project management and oversight and direction of the safety management systems, program elements and organizational culture from strategic and action plans to on-site implementation. Moreover, she has a unique blend of high level strategic, business, and safety management system understanding, and specific technical safety knowledge.
Link of the recorded session published on YouTube: https://youtu.be/xF5ejJFdUdw
ISO 45001 is the latest occupational health and safety management system standard which is being developed by the ISO. This standard will replace OHSAS 18001, and set specific requirements for an occupational health and safety management that will enable the organizations toward ensuring safety and health in workplace. This webinar will give you a detailed description of all changes when transitioning from OHSAS 18001 to ISO 45001.
Main points covered:
• Overview of ISO 45001 and reason why the revision of OHSAS 18001 was necessary
• ISO 45001 most significant changes and related standards affected by this change
• Recommendations on what steps to take when going through transition
Presenter:
This webinar was presented by PECB’s Course Development Manager for Health, Safety and Environment, Nysret Lezi.
Link of the recorded webinar published on YouTube: https://youtu.be/SUtF4KusUyE
free training on Quality Management systems in software industry.Iso 9000,ISO...aaditya
Concerned with ensuring that the required level of quality is achieved in a software product.
Involves defining appropriate quality standards and procedures and ensuring that these are followed.
Should aim to develop a ‘quality culture’ where quality is seen as everyone’s responsibility.
How to take organizations to higher testing maturity suresh bose anagha mahaj...Anagha Mahajan
Description:
For the past many years, the focus of the industry was on improving quality by writing better code and using automation and engineering. These efforts did show results but we are still far from an illusive zero-defect state while fulfilling expected time to market.
In order to further boost software quality improvement efforts, the focus has now shifted to improving testing processes. Test Maturity Model integration (TMMi) is a detailed model for test process assessment and improvement. TMMi staged model contains stages or levels that determine the maturity of an organization and lays down roadmap for moving from one maturity level to next. As the processes evolve, an organization passes from adhoc (L1) to Optimized levels (L5). Application of TMMi will lead organizations to highly mature test process, reduced rework (about 10%), increase in defect removal efficiency (about 85%), higher productivity (about 10 test cases per day or 15% higher) and faster time to market.
Learning Objectives:
1. How can your organization improve the effectiveness of testing
2. How can you sustain testing maturity
3. What is the improvement roadmap for the implementation journey to improve testing processes
4. Why TMMI is preferred to CMMI for any testing organization
The three-day course, "Introduction to CMMI", introduces participants to the fundamental concepts of the CMMI model. The course assists companies in integrating best practices from proven discipline-specific process improvement models, including systems engineering, software engineering, integrated product and process development and supplier sourcing.
The course is composed of lectures and class exercises with ample opportunity for participant questions and discussions. After attending the course, participants will be able to describe the components of CMMI, discuss the process areas in CMMI, and locate relevant information in the model.
The workshop will help the participants to:
Understand the CMMI framework
Understand the detailed requirements of the process areas in the CMMI V1.3
Make valid judgments regarding the organization's implementation of process areas
Identify issues that should be addressed in performing process improvements using the CMMI V1.3
ISO 45001 will be the new standard concerning Occupational Health and Safety. As its publication date is approaching, the main aim of this webinar will be to provide insights on some of the key implementation steps. Additionally, the webinar explores some possible ways of transitioning from OHSAS 18001 to ISO 45001.
Main points covered:
• Understanding the organizations objectives
• Identification of requirements for ISO 45001 implementation
• The role of top management in ISO 45001implementation
• The establishment of a positive and an effective safety culture within your organization
• Actions to be undertaken in case of hazard identification
Presenter:
Eldeen Pozniak is the Director of Pozniak Safety Associates Inc. and an International Management Consultant specializing in Occupational Health and Safety. She has provided a variety of ground to executive – level multi-project management and oversight and direction of the safety management systems, program elements and organizational culture from strategic and action plans to on-site implementation. Moreover, she has a unique blend of high level strategic, business, and safety management system understanding, and specific technical safety knowledge.
Link of the recorded session published on YouTube: https://youtu.be/xF5ejJFdUdw
ISO 45001 is the latest occupational health and safety management system standard which is being developed by the ISO. This standard will replace OHSAS 18001, and set specific requirements for an occupational health and safety management that will enable the organizations toward ensuring safety and health in workplace. This webinar will give you a detailed description of all changes when transitioning from OHSAS 18001 to ISO 45001.
Main points covered:
• Overview of ISO 45001 and reason why the revision of OHSAS 18001 was necessary
• ISO 45001 most significant changes and related standards affected by this change
• Recommendations on what steps to take when going through transition
Presenter:
This webinar was presented by PECB’s Course Development Manager for Health, Safety and Environment, Nysret Lezi.
Link of the recorded webinar published on YouTube: https://youtu.be/SUtF4KusUyE
Certification Body Approach to ISO 9001:2015 by NQANQA
ISO 9001:2015 and ISO 14001:2015 are one year old this month! Here we discuss our experiences and lessons learnt during the first year of assessments to the 2015 standards.
Advanced Product Quality Planning (APQP) is a structured method of defining and establishing the steps necessary to ensure that a product satisfies customer's requirements and expectations.
1. HOW TO PERFORM
INTERNAL AUDITS FOR
ISO/TS16949
ISO/TS16949
Present By
Present By
Nukool Thanuanram
Senior Consultant & Instructor
E‐Mail: nukool2001@hotmail.com
Twitter & Facebook.com/nukool2001
Mobile Phone: 081 400 3954
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 1
AUDITS REQUIREMENTS
SYSTEM AUDIT
MANUFACTURING PROCESS AUDIT
PRODUCT AUDIT
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 2
1
2. COMPARISION
TYPE OF AUDIT PURPOSE TOOLS & TECHNIQUE
SYSTEM AUDIT LOOK FOR PERFORMANCE & • TURTLE DIAGRAM
EFFECTIVENESS OF THEIR • MIND MAP
PROCESSES ON QMS (BUSINESS
QMS. • PROCESS APPROACH
PROCESS)
MANUFACTURING LOOK FOR EFFECTIVENESS, • PROCESS FLOW
PROCESS AUDIT CAPABILITY, STABILITY, & CONTROLLED • PROCESS FMEA
OF MFG. PROCESS • CONTROL PLANS
• WORK INSTRUCTION
PRODUCT AUDIT LOOK FOR FULLFILLY OF PRODUCT • INSPECTION CHECK
REQUIREMENTS, DIMENSIONAL, SHEET
PERFORMANCE, RELIABILITY, • PACKING STANDARD
PACKAGING & LABELING • BILL OF MATERIALS
• MEASUREMENT &
TESTING EQUIPMEN
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 3
AUDIT PLAN
TYPE OF AUDIT FOCUS BASED
SYSTEM AUDIT • ALL PROCESS THAT SHOWN ON BUSINESS PROCESS
(PROCESS MAP)
• CONSIDERING ON “COP” (CUSTOMER ORIENED PROCESS)
COP
• ADDITIONAL AUDIT FREQUENCY WHERE
• CLAIM, COMPLAINT, NC, CAR-PAR, 8D AND/OR
• IN-HOUSE DEFECT, FILED FAILURE & FIELD RETURN
MANUFACTURING • NEW PART, NEW MODEL
PROCESS AUDIT • UNCAPABLE PROCESS AND/OR UNSTABLE PROCESS
• IN-HOUSE DEFECT & CLIAM OR COMPLAINT
• FIELD FAILURE & FIELD RETURN
• HEIGHT RPN FROM FMEA
• SPECIAL CHARACTERISTIC PROCESS
PRODUCT AUDIT • NEW PART, NEW MODEL
• IN-HOUSE DEFECT & CLIAM OR COMPLAINT
• FIED FAILURE & FIELD RETURN PRODUCT
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 4
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3. AUDIT PREPARATIONS
• PROCESS ANALYSIS
• RISK ANALYSIS
• CONSIDERNG ON QUALITY OBJECTIVE & KPIs TREND
• CONSIDERING ON CURRENT PERFORMANCE
• STUDY & TAKE UNDERSTOOD ON PROCESS CONTOL
METHOD
– STANDARD OPERATING PROCEDURE
– INSTRUCTIONS
• CHECKLIST PREPARATON
– TURTLE DIAGRAM
– MIND MAP
– FLOW CHART & ETC.
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 5
SYSTEM AUDIT
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 6
3
4. BEST PRACTICE 4 PROCESS ANALYSIS
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 7
PROCESS ANALYSIS : TURTLE DIAGRAM
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 8
4
5. EXAMPLE : CONTROL OF DOCUMENTS
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 9
MIND MAP FOR : 4M’S PROCESS
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 10
5
6. MIND MAP FOR : PROCESS’S REQ.
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 11
MANUFACTURING
PROCESS AUDIT
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 12
6
7. PROCESS STUDY
AUDIT TOOLS
CP
PFC
PFMEA CONTROL
PFD
PLANS
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 13
PROCESS FLOW CHART
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 14
7
8. PROCESS FMEA
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 15
CONTROL PLAN
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 16
8
9. MFG. PROCESS AUDIT : HOW TO ?
WHERE TO WHAT TO SPEC ? HOW TO MEASURE HOW TO
CONTROL CONTROL ,SAMPLING, RECORD ACTIONS
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 17
PRODUCT AUDIT
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 18
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10. PRODUCT AUDIT : HOW TO ?
- ENG. DRAWING - SAMPLING - INSPECTION RECORD
UT
SS
UT
- INSPECTION - MEASURE - AUDIT SUMMARIZED
INPU
OUTPU
PROCES
STANDARD - FOLLOW ON REPORT
- CHECK SHEET INSPECTION STD. OR - NCR
- PACKING STANDARD - CHECK SHEET - CAR-PAR
- CLAIM DATA - INSPEC ON PACKING - 8D REPORT
- NCP-NCR DATA STANDARD
- 8D DATA - LOOK FOR LABELING
- PERFORMANCE TEST
- ANALYSIS OF DATA
- SUMMARIZED DATA
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 19
End of Presentation
Thank You
Mr. Nukool Thanuanram
Senior Consultant & Instructor
Senior Consultant & Instructor
E‐mail : nukool2001@hotmail.com
Mobile: 081.400.3954
www.facebook.com/nukool2001
www.twitter.com/nukool2001
Nukool Thanuanram E-Mail Address : nukool2001@hotmail.com Mobile Phone : 081.400.3954 20
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