1. Jerome M. Di Virgilio jmdivir@aol.com
2323 Front Street (716) 525-4035 - Cell
Cuyahoga Falls, Ohio 44221
EDUCATION:
Kettering University
Master of Science, December 2006
Manufacturing Operations
University of New York at Buffalo
Bachelor of Science, December 1995
Mechanical Engineering
Erie Community College
Associates in Applied Science, June 1993
Engineering Science
WORK EXPERIENCE:
03/16 – Present Bridgestone APM, Sanborn, New York
Manufacturing Manager
• On site project management for the establishment of a $6.5 mm, 65,000 sq. ft. new manufacturing
plant including building construction, equipment installation and plant layout
• Went from rough construction phase to producing parts in only 9 months
• Staffing of 64 hourly and salaried associates to include interviewing, on boarding, and training
• Plant management and oversight responsibility for all aspects of a 3 shift operation
• Manage all manpower resources, scheduling, performance and discipline
• Direct management of all production, materials management, shipping and receiving and
maintenance operations
• Establish and implement ramp up plan to meet customer requirements
• Develop and manage $900,000 Indirect Materials budget and maintain cost control
• Develop continuous improvement plans to meet or exceed operating goals for Safety, Quality, and
OEE
• Manufacturing responsibility for 1.5 mm foam automobile seat parts per year
• Responsible for safe operation of both production and facilities
• Reports directly to Executive Vice President
03/14 – 03/16 Goodyear Tire and Rubber Company
Regional Product Quality Manager
• Regional quality support for tire quality assurance testing for 7 North American Regional
Consumer Tire Plants including Santiago, Chile
• Responsible for finished quality for over 60 mm tires per year valued at over $2 B
• Investigate and resolve Customer quality concerns for North American market and exported tires
• Responsible and accountable for North American Quality Scorecard

2. • Participate in cross functional teams for tire improvement project. Teams include Tire
Engineering, Mold Development, Logistics, Manufacturing, Planning, Research and Development
• Manage Regional Quality Containment Program involving 8 Logistic Centers
• Manage contracted Quality Inspectors
• Lead Continuous Improvement activities designed to improve tire appearance quality
• Responsible for 8D, A3 & 3 Legged 5 Why Corrective actions related to Customer quality issues
• Training plant associates in problem solving activities
• Support plant activities involving Control Plan, PFMEA and APQP process
• Write and maintain Regional and Global quality procedures and specification related to final tire
testing, appearance quality and functional performance
• Delivered 67% improvement in Customer Returns YOY, Customer Return PPM = 9.8, OE
Customer PPM = 3.1
• Work with Plant Customer Quality Managers to support quality improvements and resolution of
customer concerns
• Perform Corporate Quality audits for plant product and process compliance, competitor
comparisons and tire appearance quality
• Interface with Global Quality and Quality associates from Europe, Middle East, Africa, Asia
Pacific and Latin American regions on tire quality issues involving imports and exports along with
Global standardization initiatives
01/12 – 03/14 Goodyear Dunlop Tire NA, Tonawanda, NY
Manager of Customer Quality and Systems Auditing
• Primary customer contact for addressing and resolving customer quality concerns for both OE and
Replacement Market customers for Consumer, Commercial and Motorcycle tire product lines
• Coordinate Corrective Action Plans for addressing customer quality concerns and internal
performance improvements.
• Work with Tire Development Engineers to support new tire industrialization quality requirements
• Manage Plant Quality Metrics for performance and coordinate improvement activities with plant
Business Centers
• Work with Corporate Regional support staff to drive Quality improvements
• Track Adjustment data and develop action plans to reduce or prevent customer related concerns
• Manage internal and external quality hold system for nonconformances related to finished product
• Supervise 2 Qtech Auditors and 1 X-Ray Technician
• Manage daily Uniformity Machine testing for all Business Centers
• Manage compliance to Goodyear design specifications and Federal DOT requirements.
• Manage World Class Appearance program for compliance to Goodyear specifications
• Perform plant wide systems compliance audits to the Goodyear Product and Process Quality
(PPQ) specifications and ISO 9001standards
• Perform quarterly Tire Delivery audits at Goodyear Logistic Centers and Customer locations
• Maintain ISO 9001 and China CQC Quality certification compliance
• Maintain Level 2 & 3 controlled documents
• Track noncompliances and corrective action effectiveness
• Work with Business Centers in developing systems, processes and standards
• Maintain plant wide calibration system for all production tooling and gauges

3. 03/09 – 01/12 Goodyear Dunlop Tire NA, Tonawanda, NY
Quality Systems Auditor
• Perform plant wide systems compliance audits to the Goodyear Product and Process Quality
(PPQ) specifications and ISO 9001standards
• Reduced PPQ Audit noncompliances from 70 to 8.
• Work with Business Centers in developing systems, processes and standards
• Developed a procedure to ensure weekly DOT serial change compliance that reduced product
holds by 88% for DOT related nonconformances
• Track noncompliances and corrective action effectiveness
• Assist in maintaining ISO 9001 & 14001 compliance
• Maintain Level 2 & 3 controlled documents
• Assist in maintaining Quality departmental metrics
10/08 – 03/09 Goodyear Dunlop Tire NA, Tonawanda, NY
Systems Compliance Auditor – Consumer Business Center
• Develop Quality audits and tracking matrix for Consumer Tire Business Center
• Perform departmental compliance audits in Cutting, Tire Assembly, Curing, and Final Finish
• Develop and maintain metrics to document compliance performance
• Work with various Business Center associates to develop corrective actions in response to audit
noncompliances
• Maintain Business Center Safety program
• Investigate and resolve near miss reports, safety incidents, and OSHA incidents
8/07 – 10/08 Goodyear Dunlop Tire NA, Tonawanda, NY
Value Stream Manager
• Operational management responsibility for all aspects of passenger and light truck radial tire
assembly production department
• Responsibilities include all aspects of safety, production attainment, manpower scheduling,
quality, training and personnel development in a 24 hour/day, 7 day/ week manufacturing
operation
• Yearly production volumes of approximately 2.3 million tires with an inventory value of
approximately $56 million
• Management responsibility for 184 hourly union associates and 6 salaried associates that include
department Section Managers and Process and Product Engineers
• Increased production capacity by 24% over 3 months to meet increased customer demand
• Reduced cost per tire by 4% in just 3 months while training over 50 new employees
• Reduced cost per tire to a new 18 month low
• Increased first time quality of our highest OEM production tire by 15% and reduced rework by
16%
12/06 – 7/07 ……. PCB Piezotronics Inc., Depew, New York
Technical Manufacturing Operations Manager

4. • Operational management responsibility for Pressure, Force, Cables, and General Electrical Equipment
business units that produce electronic sensors and equipment with total yearly sales of $17 million
dollars
• Provides direct management oversight of front line supervisors, manufacturing engineer, hourly
production associates, and calibration technicians
• Responsible for ensuring operational safety of business units and adherence to quality and production
standards including ISO9000
• Develop yearly operating plan for margin improvement, scrap reduction, elimination of capacity
constraints, on time delivery, and implementation of Lean Manufacturing methods and concepts
• Coordinates the introduction of new products between Design Engineers and production floor
• Develop corrective action plans to achieve on time customer delivery and inventory stock levels
• Reduced late orders by 50%. Improved stock product availability by 50%.
• Monitor training activities of new employees to maintain product quality and conformity
• Start up of a second shift operation for all business units
• Coordinate production activities and lead times with sales department to ensure customer satisfaction
• Reduced order lead times by 25%
3/05 – 12/06 ………… GM Powertrain, Tonawanda, New York
Manufacturing Engineering Integration Manager, Tool Room
• Direct management responsibility for all aspects of Tool Room Operation including shift supervisors
and forty-four hourly U.A.W. skilled trades’ associates across two shifts of operation.
• Develop short term and long term training programs
• Implement GM Lean Manufacturing system
• Responsible for developing and achieving departmental performance metrics for approximately
10,000 orders per year
• Achieved in-sourcing cost savings of approximately $1.5 million per year
• Responsible for departmental safety
• Develop long range improvement plans including manpower, equipment and quality
• Develop and maintain Tool Room yearly budget including weekly performance goals
• Establish and maintain staffing requirements for the Tool Room
• Train new Tool Room Supervisors
• Achieve and maintain quality standards
• Work with manufacturing Business teams on manufacturing projects for continuous improvement,
quality resolutions, and emergency breakdowns
• Provide Engineering and technical support for design and machining to all internal departments
• Chair weekly subcontracting meeting with UAW Union Committee and Management
• Resolve Union/Management issues relating to the Tool Room
• Chairman of the GM North American Professional Manager’s Network, Tonawanda Powertrain
Division
11/02 – 2/05 …………… GM Powertrain, Tonawanda, New York
Manufacturing Engineer, Tool Room
• Estimate, plan, and schedule work for Tool Room to support manufacturing and assembly lines
• Maintain computer scheduling system software and hardware

5. • Develop and produce performance measurements
• Procured $1 million in new equipment for the Tool Room
• Supervise hourly associates as required
• Chair UAW / Management Tool Room weekly meeting on competitiveness
• Chair weekly subcontracting meeting with UAW Union Committee and Management
• Develop Tool Room improvement plans
• Divisional Representative of the GM North American Professional Manager’s Network, Tonawanda
Powertrain Division
2/00 – 10/02 ..………...……. Trico Products Corporation, Buffalo, New York
Manager, Tool Room and Tool Crib
• Supervise (19) Tool and Mold Makers, (3) Crib Attendants, (1) Tool Design Engineer, and (1) Drafter
• Develop and maintain yearly financial budgets for the Tool Room and Tool Crib totaling
approximately $2 million
• Quote new tooling for corporate projects
• Project Management responsibility for over $600 thousand in new Die Cast injection mold projects
involving design, material procurement, manufacturing and subcontracting
• Coordinate the design and build of new and existing tooling for Spring, Screw Machine, Rubber
Extrusion, and Zinc Die Cast Departments
• Justify new equipment purchases
• Manage Tool Crib inventory in excess of $1.5 Million
• Responsible for coordinating all purchasing of Maintenance, Repair and Operations (MRO) inventory,
approximately $700 thousand per year
• Initiate Tool Crib Inventory and Management Control project that will automate current system and
reduce inventory levels by approximately $700 Thousand (47%) and yearly purchases by
approximately $200 thousand (40%)
• Develop and implement QS-9000 Process and Document Control system for the Tool Room, Tool
Crib and Tool Design Engineering
• Initiated and pursued company policy changes in Attendance Program that reduced absenteeism rate
from 19.6% to 1.2%
• As a member of Trico’s Internal Auditing Team, conduct internal audits of manufacturing
departments to ensure compliance to QS-9000, ISO 14001 and ISO/TS 16949 standards
• Member of the Trico, Lean Manufacturing Steering Committee
• Participated as a team member in drafting and implementing Trico’s Advanced Product Quality
Planning (APQP) program
• Participate in corrective action projects involving multiple facilities and disciplines
10/99 – 1/00 ………………. Trico Products Corporation, Buffalo, New York
Quality Engineer, Screw Machine Department
• Provide Quality Assurance support to the Screw Machine Department for production of 29 million
parts per year
• Coordinate QS-9000 documentation including Control Plans, Setup Sheets, Process FEMAs, and
departmental work instructions
• Communicate with vendors to resolve nonconformance and quality issues
• Technical support including SPC analysis, Gauge R&R, Process Capability

6. • Respond to quality concerns and customer complaints
• Provide complete documentation for First Article Sample Submissions (FASS)
2/98 – 9/99 ……………….. Cooper Turbocompressor, Cheektowaga, New York
Supervisor, Quality and Process Assurance
• Supervise 4 Quality and Process Assurance Engineers
• Supervise 7 Shop Floor Inspectors, Receiving Inspection, and Final Preshipment Inspection
• Develop and implement Quality and Process Improvement programs
• Produce Quality Certification documentation packages for customers
• Participate in team development of manufacturing strategies
• Coordinate and maintain ISO 9000 program
• Member of Material Review Board which addressed manufacturing and vendor nonconformances
• Interfaced with Engineering to resolve manufacturing issues and product improvements
• Resolve vendor quality issues through direct interaction with vendors
1/96 – 1/98 ………………... Cooper Turbocompressor, Cheektowaga, New York
Process Engineer
• Create manufacturing instructions for machining and assembly operations to comply with customer
requirements for custom centrifugal compressors
• Develop programs, methods, and strategies to improve manufacturing processes and productivity
• Analyze production to reduce manufacturing time variances
• Resolved vendor manufacturing issues
• Developed tooling and manufacturing applications with subcontractors
• Initiated training programs
• Worked with Design Engineers to resolve and improve manufacturability
• Worked with manufacturing personnel to resolve production issues
Additional Skills:
• 12 Years of prior work experience as a manual and CNC Machinist. Extensive hands on
knowledge of machining processes and applications
• Trained in Lean Manufacturing concepts
• Auto Cad, Word, Excel, Power Point
• Some experience with Auto Cad software
• Internal Auditor Training for QS-9000, ISO/TS 16949 quality systems – 2/01
• Geometric Dimensioning and Tolerancing – 2/01
• 2003/2004: Divisional Representative of the GM Professional Managers Network, Tonawanda
Powertrain
• 2005 – Present: Chairman of the GM Professional Managers Network, Tonawanda Powertrain
• Member of the North Tonawanda Mayoral Advisory Committee
• Member and District Representative of the North Tonawanda Democratic Committee
• Chairman of the North Tonawanda Fire Study Committee
• Member of the North Tonawanda Charter Revision Committee

7. • Respond to quality concerns and customer complaints
• Provide complete documentation for First Article Sample Submissions (FASS)
2/98 – 9/99 ……………….. Cooper Turbocompressor, Cheektowaga, New York
Supervisor, Quality and Process Assurance
• Supervise 4 Quality and Process Assurance Engineers
• Supervise 7 Shop Floor Inspectors, Receiving Inspection, and Final Preshipment Inspection
• Develop and implement Quality and Process Improvement programs
• Produce Quality Certification documentation packages for customers
• Participate in team development of manufacturing strategies
• Coordinate and maintain ISO 9000 program
• Member of Material Review Board which addressed manufacturing and vendor nonconformances
• Interfaced with Engineering to resolve manufacturing issues and product improvements
• Resolve vendor quality issues through direct interaction with vendors
1/96 – 1/98 ………………... Cooper Turbocompressor, Cheektowaga, New York
Process Engineer
• Create manufacturing instructions for machining and assembly operations to comply with customer
requirements for custom centrifugal compressors
• Develop programs, methods, and strategies to improve manufacturing processes and productivity
• Analyze production to reduce manufacturing time variances
• Resolved vendor manufacturing issues
• Developed tooling and manufacturing applications with subcontractors
• Initiated training programs
• Worked with Design Engineers to resolve and improve manufacturability
• Worked with manufacturing personnel to resolve production issues
Additional Skills:
• 12 Years of prior work experience as a manual and CNC Machinist. Extensive hands on
knowledge of machining processes and applications
• Trained in Lean Manufacturing concepts
• Auto Cad, Word, Excel, Power Point
• Some experience with Auto Cad software
• Internal Auditor Training for QS-9000, ISO/TS 16949 quality systems – 2/01
• Geometric Dimensioning and Tolerancing – 2/01
• 2003/2004: Divisional Representative of the GM Professional Managers Network, Tonawanda
Powertrain
• 2005 – Present: Chairman of the GM Professional Managers Network, Tonawanda Powertrain
• Member of the North Tonawanda Mayoral Advisory Committee
• Member and District Representative of the North Tonawanda Democratic Committee
• Chairman of the North Tonawanda Fire Study Committee
• Member of the North Tonawanda Charter Revision Committee