Ajay Khiratkar is a quality management professional with over 17 years of experience in industries like automotive and manufacturing, currently working as Senior Manager of Quality Assurance at Memory Electronics Pvt. Ltd. in Nashik. He has extensive expertise in quality control, production operations, process optimization, and implementing quality management systems. His experience includes roles at various companies focusing on quality assurance, supplier management, customer relationship management, and quality improvement initiatives.

1. AJAY S. KHIRATKAR
:09403393708/07769016688
: jaykhiratkar@rediffmail.com
~ PRODUCTION OPERAITONS ~ QUALITY MANAGEMENT ~
Industry Preference: Automotive / Automobile
Location Preference: M.P. / Maharashtra / Gujarat
PROFILE SNAPSHOT
6 Sigma Green Belt Certified Professional with nearly 17 years of experience in:
~Quality Management ~Production Operations ~Process Optimization
~Customer Relationship Management ~Supplier Management ~Liaising & Coordination
 Gained exposure in spearheading production operations and quality related activities in close
coordination with team members while ensuring on time deliverables
 Expertise in analyzing and mapping existing processes to the desired levels (GAP Analysis) and
suggesting appropriate business solutions to achieve higher levels of efficiency and effectiveness
 Instrumental inrecommending modifications to minimizeescalations & rejections in the production
process; realizing operational efficiencies and controlling costs & cycle time
 Strong knowledge of quality tools like SPC, 8D, FMEA, PPAP, KAIZEN, LPC & QAM and
implementing ISO/TS16949, APQP & PPAP
 Successfully handled CR Nozzle release Project for key clients like SPIL, M&M, Tata Motors, & Ford
etc.
 Analytical and quality-oriented professional with an eye for detail
CORE COMPETENCIES
 Interfacing with clients (Customers), analyzing their requirements and delivering high-valued
services while ensuring on quality & service delivery norms
 Controlling production parameters for ensuring product quality as per the given standards
 Establishing strong business rapport with the suppliers; managing day‐to‐day supplier
performance for achieving service, cost, delivery and quality norms
 Liaising with the team members to provide guidance on process development, detailing on
quality requirements and finalization of quality plans
 Analyzing quality parameters suggesting appropriate solutions to achieve higher levels of
efficiency & effectiveness with focus on optimum utilization of manpower & materials
 Formulating budgets and analyzing variances between projected & actual costs and
implementing corrective actions to rectify the same
 Ensuring speedy resolution of client’s queries and grievances within determined TAT thereby
maintaining sound business relationships with customers
ORGANIZATIONAL EXPERIENCE
Since Apr’16 Memory Electronics Pvt. Ltd., Nasik as Sr.Manager – Quality Assurance
Key Result Areas:
 Serving as:
o Quality head for overseeing quality of Electro mechanical panel
o Management Representative for ISO9001,EMS14001,OSHAS18001
 Imparting training to Engineers & Associates for accomplishing the assigned task/ targets
 Ensuring Zero customer complaints by implementing & review of QMS & process improvement
 Overseeing field activities like Quality related issues, improvement process & cost reduction project.
 Spearheading shop floor activities for addressing quality related issues, improving process and reducing COPQ
 Communicating customer requirements at shop floor for customizing product features
 Evaluating performance of QMS & areas of improvement and provided the same to the senior management
Significant Accomplishments:
 Successful implementation of QMS at shop floor (ISO9001, ISO14001 & OHSAS18001)
 Successful introduction of Hitach Hi-rel & Godrej Prima as new customer without complaint
 Customer satisfaction index increase from 60 to 75 %

2. 
Oct’07- Apr’16 Bosch Ltd. , Nashik as Manager – Quality Assurance
Key Result Areas:
o Served as Team leader for overseeing quality of Nozzles
o Single window contact for customer Mahindra & Mahindra
 Carried out product audits for ensuring optimum quality of new parts releases & submitted PPAP to the customers
 Spearheaded shop floor activities for addressing quality related issues, improving process and reducing costs
Significant Accomplishments:
 Played a key role in implementing QMS at shop floor which improved the customer complaint up to 2 ppm
 Successfully handled Common Rail Project for 3clients (MSIL, Mahindra & Tata Motors)
 Successfully implemented the various cost reduction project like elimination of non value added operation/process
Feb’07 – Oct’07 NSSL Ltd., (MSD) Nagpur as Dy. Manager
Key Result Areas:
 Conducted Failure Mode and Effects Analysis and documented reports for the same
 Served as In-charge of Standard Room and handled Gauge calibration & management activities
Significant Accomplishments:
 Holds the merit of planning & implementing ISO / TS 16949 Quality Management System which resulted in getting more
orders to the company
 Reduced the rejection rate by 5% and incidence of defects by 1% through measures such as 8D, CAPA, QC tools & Kaizen
Mar’06 – Feb’07 Caparo Engineering India Pvt. Ltd., Indore as Sr. Engineer
Key Result Areas:
 Evaluated & monitored supplier’s performance for Quality, cost & delivery
 Handled supplier PPAP approvals& audits
Significant Accomplishments:
 Developed new supplier review process for sheet metal components which resulted in less customer complaint
 Steered the implementation of quality initiatives such as Kaizen that instilled basic quality philosophies of doing things
right the first time, resulting in an 0.5% reduction in company rework cost
Oct’98 – Feb’06 Neco Schubert & Salzer Ltd., (AMD), Nagpur as Asst. Manager
Key Result Areas:
 Visited customer locations to resolve quality related issues and other concerned queries related to cylinder heads
 Documented FMEA, VPPAP, Control Plan& Standard Operating Process
Significant Accomplishments:
 Received Best Kaizen Award & Excellent case study Award at NCQC Mumbai for reduction in co-ordinate shift problem
which resulted in 1.5 % reduction in rejection
 Facilitated Quality Circle which represented the company at Quality Circle Forum Of India , Nagpur Chapter & grab the
Excellent case study Award
PROFESSIONAL QUALIFICATION
1998 B.E. (Production Engineering) from Manoharbhai Patel Instituteof Engineering & Technology, Gondia, University
2015 Pursuing PGDBM (Operation Management) from Welingkar Institute of Management, Mumbai
CERTIFICATION
 Completed 6 Sigma (Green Belt) Certificate Course from Niche Consultants Pvt. Ltd., Indore
TRAININGS
 Attended training programs on SPC, 8D, FMEA, APQP, PPAP & Leadership from Dale Carnegie,
Mumbai in 2014
IT SKILLS
 Sound knowledge of Windows 98, Windows XP, MS Office Suite &SAP

3. PERSONAL DETAILS
Date of Birth : 30th June 1976
Languages Known : English & Hindi
Address : B-5 Raviraj Vihar, Near Kalika park, Jagtap Nagar, Unthwadi, Nashik-422008