This document discusses the implications of emerging technologies like social media and digital content for records managers. It notes that consumer technologies have advanced rapidly while enterprise systems have remained stagnant, and social media now generates vast amounts of potentially record-worthy information that falls outside traditional records management practices. The document examines challenges around retaining accurate and trustworthy information across various media, assessing what constitutes a public record on sites like Facebook and Twitter, and ensuring compliance with records retention requirements for digital communications.
Are You Ready for the Era of Big Data and Extreme Information Management?John Mancini
This is the first part of a 5-part series on the Information Challenges facing organizations. A white paper describing these challenges can be found here - http://pages2.aiim.org/CIPWebPage_InfoProWP.html
Originally delivered at Oracle Social Business Seminar - for more information on becoming a Certified Information Professional, go to http://www.aiim.org/certification.
In the social, mobile and cloud era, what does it take to be an Information P...John Mancini
Summary of massive changes underway in the enterprise IT marketplace being driven by social, mobile, and cloud, and the implications of these changes on what it means to be an information professional.
http://www.aiim.org/certification
Focus is on understanding Information Professionals and how they connect with solution providers.
This was presented at the Document Management Solution Providers Executive Forum (http://www.aiim.org/dmspef).
Want to get involved in our big data/big content efforts? Direct Tweet me at jmancini77 -- I also did a blog post on this topic -- http://www.digitallandfill.org/2012/03/big-data-and-big-content-just-hype-or-a-real-opportunity.html
Everything You Need to Know About Enterprise IT in Three SlidesJohn Mancini
Everything You Need to Know About...
...The History of Enterprise IT (1 slide)
...How Enterprise IT Buyers Are Changing (1 slide)
...How to Turn Information Chaos into Business Benefit (1 slide)
Are You Ready for the Era of Big Data and Extreme Information Management?John Mancini
This is the first part of a 5-part series on the Information Challenges facing organizations. A white paper describing these challenges can be found here - http://pages2.aiim.org/CIPWebPage_InfoProWP.html
Originally delivered at Oracle Social Business Seminar - for more information on becoming a Certified Information Professional, go to http://www.aiim.org/certification.
In the social, mobile and cloud era, what does it take to be an Information P...John Mancini
Summary of massive changes underway in the enterprise IT marketplace being driven by social, mobile, and cloud, and the implications of these changes on what it means to be an information professional.
http://www.aiim.org/certification
Focus is on understanding Information Professionals and how they connect with solution providers.
This was presented at the Document Management Solution Providers Executive Forum (http://www.aiim.org/dmspef).
Want to get involved in our big data/big content efforts? Direct Tweet me at jmancini77 -- I also did a blog post on this topic -- http://www.digitallandfill.org/2012/03/big-data-and-big-content-just-hype-or-a-real-opportunity.html
Everything You Need to Know About Enterprise IT in Three SlidesJohn Mancini
Everything You Need to Know About...
...The History of Enterprise IT (1 slide)
...How Enterprise IT Buyers Are Changing (1 slide)
...How to Turn Information Chaos into Business Benefit (1 slide)
Consumerized and Social IT; XaaS "everything-as-a-service" ; New IT service acquisition and consumption models, Lean IT, cloud (bunker) models; charge-back; App Internet ; context-aware mobile devices that interact with each other and our enterprises; users are shifting ; Big Data
The Essential Ingredient for Today's EnterpriseReadWrite
The innovation that comes with the mobile enterprise are immense but problems come with this new world of devices. Namely the huge security concerns that arise. Devices can carry so much important information. How do you control it?
This paper from CIO Custom Solutions Group examines the mobile security landscape, including myths surrounding the risks and threats, and how organizations can establish a solid mobile security strategy.
20111031 KMWorld 2011 Applying the Social Business Roadmap to Your OrganizationJesse Wilkins
This workshop delivered at KMWorld 2011 outlined the essential steps in the AIIM social business roadmap, presented a high-level assessment to conduct in order to develop an organization-specific roadmap, and outlined key strategies for the governance portion of the roadmap.
An overview of what social media is, what the impact of social media and what the impact is of social media on Enterprises.
These slides are part of a guest lecture for Hogeschool Zuyd (Sittard, NL), therefore I added also some slides on how students can use social media.
The continued expansion of file-based, business-critical information within extended enterprises is changing the storage dynamic in a wide range of industries and organizations. In a series of interviews with U.S. and European enterprises, IDC found that companies are increasing their file-based storage by 40% to 120% a year and place a high priority on boosting the efficiency and reliability of their management processes for file-based information. IDC research indicates that unstructured, filebased data drove a majority of new storage capacity in all organizations' datacenters in 2008 and projects this growth to accelerate, in spite of current economic conditions. By 2012, over 75% of new storage capacity shipped will be dedicated to the storage, organization, and protection of files.
At SXSW there was no one key trend - as Bruce Springsteen said there was instead a set of "key notes". This presentation has a look at the five key macro trends and 10 key sub-trends that lay under these.
In the cloud, data is not tied to one server or even one group of servers, and it can be accessed from multiple devices simultaneously. To protect data, therefore, security solutions must shift from defense of a fixed perimeter towards an approach that protects the data as it travels from physical to virtual to cloud environments.
In the post-PC era, Trend Micro envisions a smart, data-centric security framework that advances the capabilities of our cloud-based Smart Protection Network™, adds smarter threat protection that correlates local threat intelligence; smarter data protection that follows and protects your data; and unified security management that increases visibility into data access and potential attacks.
This presentation was given at the Information Security Executive Summit on 28th / 29th February 2012
Consumerized and Social IT; XaaS "everything-as-a-service" ; New IT service acquisition and consumption models, Lean IT, cloud (bunker) models; charge-back; App Internet ; context-aware mobile devices that interact with each other and our enterprises; users are shifting ; Big Data
The Essential Ingredient for Today's EnterpriseReadWrite
The innovation that comes with the mobile enterprise are immense but problems come with this new world of devices. Namely the huge security concerns that arise. Devices can carry so much important information. How do you control it?
This paper from CIO Custom Solutions Group examines the mobile security landscape, including myths surrounding the risks and threats, and how organizations can establish a solid mobile security strategy.
20111031 KMWorld 2011 Applying the Social Business Roadmap to Your OrganizationJesse Wilkins
This workshop delivered at KMWorld 2011 outlined the essential steps in the AIIM social business roadmap, presented a high-level assessment to conduct in order to develop an organization-specific roadmap, and outlined key strategies for the governance portion of the roadmap.
An overview of what social media is, what the impact of social media and what the impact is of social media on Enterprises.
These slides are part of a guest lecture for Hogeschool Zuyd (Sittard, NL), therefore I added also some slides on how students can use social media.
The continued expansion of file-based, business-critical information within extended enterprises is changing the storage dynamic in a wide range of industries and organizations. In a series of interviews with U.S. and European enterprises, IDC found that companies are increasing their file-based storage by 40% to 120% a year and place a high priority on boosting the efficiency and reliability of their management processes for file-based information. IDC research indicates that unstructured, filebased data drove a majority of new storage capacity in all organizations' datacenters in 2008 and projects this growth to accelerate, in spite of current economic conditions. By 2012, over 75% of new storage capacity shipped will be dedicated to the storage, organization, and protection of files.
At SXSW there was no one key trend - as Bruce Springsteen said there was instead a set of "key notes". This presentation has a look at the five key macro trends and 10 key sub-trends that lay under these.
In the cloud, data is not tied to one server or even one group of servers, and it can be accessed from multiple devices simultaneously. To protect data, therefore, security solutions must shift from defense of a fixed perimeter towards an approach that protects the data as it travels from physical to virtual to cloud environments.
In the post-PC era, Trend Micro envisions a smart, data-centric security framework that advances the capabilities of our cloud-based Smart Protection Network™, adds smarter threat protection that correlates local threat intelligence; smarter data protection that follows and protects your data; and unified security management that increases visibility into data access and potential attacks.
This presentation was given at the Information Security Executive Summit on 28th / 29th February 2012
Info360 Keynote by AIIM President John ManciniJohn Mancini
What is happening to Enterprise IT? What are the implications for your organization? What should you do about it? For more detail, see http://www.aiim.org/roadmap.
My closing presentation at the AIIM road show. Not really "secrets" -- more like 7 things to consider when starting an ECM project -- especially the "intangibles". Drawn from the AIIM ECM Specialist training. http://www.aiim.org/training.
Wake up, C-Suite -- #InfoChaos is ApproachingJohn Mancini
Information Governance usually puts the C-Suite to sleep. But unless they start treating it as a strategic priority, organizations run the risk of being overwhelmed by #InfoChaos. A summary of the latest research by AIIM, ARMA, and Cohasset Associates.
Mapping the Future of Enterprise IT and Enterprise CaptureJohn Mancini
Keynote presentation originally delivered at Kofax Transform, focuses on the evolution of Enterprise IT into the social space (and the creation of "systems of engagement", and the impact this will have on our traditional "systems of record" centric IT systems.
#AIIM14 keynote -- Turning Information Chaos into Information OpportunityJohn Mancini
My #AIIM14 keynote -- Mancini's Law --
Organizations are systems of information networks. They only operate effectively when there are clear and predictable information flows within and between these networks.
50% annual growth in the volume of digital information means that these networks – and especially the points of connection between them – will become increasingly unstable.
Without intervention, the resulting #infochaos will threaten the viability of the entire system.
e-book here -- http://www.aiim.org/infochaos
Track keynote presentation at #otew2013, Open Text Enterprise World. Why our approach to information governance needs to change -- and focus on the BUSINESS.
Information Governance -- Necessary Evil or a Bridge to the Future?John Mancini
How the world is changing -- Old paradigms are being stretched to the breaking point
How we usually think about governance -- It’s not just about what you keep
How should we respond? -- Building an action plan for the next 2-3 years
How can you overcome barriers such as old legacy systems and darwinian technology platforms in creating a sustainable business/IT alignment Roadmap? Enterprise 2.0 helps you to quickly deploy lightweight applications and leverage Core IT Systems through a conversational and business layer
Innovating and enabling digital futures 12-07-2011Jude Umeh
This presentation, for a BrightTalk Summit webcast (See: http://www.brighttalk.com/webcast/286/30997), focuses on various demand, usage and fulfilment scenarios that are likely to play out in the immediate future for digital content and mobile infrastructure
Content Opportunities in Revolutionary TimesJohn Mancini
My Open Text ContentWorld keynote - The impact of SharePoint, Social, and Mobile on the Future of Information Management -- and the emerging role of information professionals
A synopsis of our MQWorx session. These are run in conjunction with our industry partners to help raise the awareness and understanding of the possibility of mobile...
5 things you didn't know about automating governance and complianceJohn Mancini
Prospectus and presentation for upcoming multi-client research project by AIIM on the intersection between artificial intelligence & machine learning and information governance.
Digital Disruption and the Challenge of Keeping Members EngagedJohn Mancini
Some thoughts about how disruptive technologies impact the value proposition for how associations engage their members. From my keynote at the Aptify User Conference last year.
5 Strategies to Avoid the Digital RiptideJohn Mancini
Keynote presentation at the ABBYY Partner Conference in Tokyo -- How can you turn digital DISRUPTION into digital TRANSFORMATION? I did a broader accompanying blog post on some of these themes here -- http://info.aiim.org/digital-landfill/3-lessons-from-japanese-trains-information-management-and-the-internet-of-things
From Microfilm to Big Data - How Can One Brain Handle This Much Change Withou...John Mancini
How is Digital Disruption changing the role of Information in our organizations? How do we shift the focus from the "T"(technology) in IT to the "I" (information)?
How is Big Content Different From Big Data?John Mancini
Moving the Mountain -- Evanta CIO Presentation on Big Data and Big Content -- central premise -- Big Data analysis without a strategy for the Content that usually fulfills the analytics is a waste of time.
Is IT Really the Villain? - Future of Technology in the EnterpriseJohn Mancini
Is IT the Villain? - The Future of Technology in the Enterprise -- A summary of my keynote presentation at the CITE Conference and Expo in San Francisco. How do organizations deal with the advantages of social, mobile, and consumer technologies without losing control?
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
9. • The
amount
of
informaCon
will
grow
44X.
• The
number
of
informaCon
“containers”
will
grow
by
67X.
• The
number
of
IT
professionals
will
grow
by
1.4X.
Source:
IDC
and
EMC
–
The
Digital
Universe
Decade
12. • The following is a short “future history” of content
management.
• This presentation is an excerpt from a much longer
series of presentations based on a series of
meetings with a Task Force of leading ECM
suppliers and interviews with 20+ senior IT
executives from end user organizations.
• The meetings were led by Geoffrey Moore, author
many technology books and publications, most
notably Crossing the Chasm and Inside the
Tornado.
12
13. • The purpose of the Task Force was to think
through the following questions:
• Where is the ECM industry headed?
• How will the evolution of Social Business
Systems affect the future of ECM?
• What are the issues facing end users who
wish to better leverage their information
management systems to: a) improve
operating flexibility; and b) better engage
with customers?
13
14. Task Force Members
• Kodak
• Alfresco
• IBM
• EMC
• Oracle
• Iron Mountain
• Hyland Software
• Microsoft
• Open Text
14
15. IT Innovation: For the Past Decade
While Enterprise Was on Hold
Enterprise IT Consumer IT
On Hold On Fire
15
16. Redefining IT for Consumers
The Digitization of Human Culture
• Access
• Infinite content, no barriers to entry, no barriers to exit
• Communications are any-to-many-to-one
• Social networks, blogs, Skype, Twitter
• Broadband
• Pictures and video are the killer apps
• Newspapers and magazines are toast
• TV and radio are being reengineered even as we speak
• Mobile
• PC for the emerging markets
• iPhone sets the bar in mature markets
• Texting, camera, location-based services
This is cloud computing
What does it mean for the enterprise?
16
17. The Big Disconnect
How can it be that I am so
powerful as a consumer and
so lame as an employee?
How disruptive will Consumer IT be
to Enterprise IT?
17
18. Enterprise Computing 2010-2020
To Systems of Record Add Systems of Engagement
Systems of Systems of
Record Engagement
Focus Transactions Interactions
Governance Command & Control Collaboration
Facts, Dates, Insights, Ideas,
Core Elements
Commitments Nuances
Single Source Open Forum for
Value
of the Truth Discovery & Dialog
Performance Accuracy & Immediacy &
Standard Completeness Accessibility
18
19. Content Management 2010-2020
Systems of Systems of
Record Engagement
Content Authored Communal
Primary Documents Recordings
Record Type (Text, Graphics) (Image, Audio, Video)
Searchability Easy Hard
User gets trained on User “knows” system from
Usability
system, follow-on support consumer experience
Accessibility Regulated & Contained Ad hoc & Open
Retention Permanent Transient
Security Privacy
Policy Focus
(Protect Assets) (Protect Users)
Enterprise Content Social Business
Management Systems
“across the chasm” “pre chasm”
19
20. Implications for IT Organizations
Systems of Systems of
Record Engagement
Command & Control Collaborative
Transaction-oriented Interaction-oriented
Data-centric User-centric
User learns system System learns user
Security is a key issue Privacy is a key issue
These are big, big changes
Where does one start?
20
21. Systems of Engagement – Social Business Systems
Reinventing Customer Relationships – Use Cases
• Marketing Communications • Collaborative filtering
• Engaging consumers around
topics of interest • Behavioral targeting
• Gaining insights for tuning brand
messaging
• Personalized transactions
• Internet Sales • Location-based services
• Building a pipeline of interested • Predictive analytics
prospects
• Making timely offers to targeted • Machine learning
prospects
• Fraud detection
• Customer Service & Support
• Higher percentage of non-
• Multi-channel engagement
assisted support transactions • Social networking
• Greater customer satisfaction
with digital support systems • With more to come . . . .
21
22. Systems of Engagement – Social Business Systems
Increasing Operating Flexibility – Use Cases
• Virtual Collocation & Time Zone • Enterprise Facebook
Mitigation
• Enterprise YouTube
• Cross-functional programs
• Multi-location projects • Enterprise Twitter
• Wisdom of Experts • Global presence detection
• Escalated case management
• On-demand conferencing
• Process trouble-shooting
• Knowledge Capture & Reuse • Telepresence everywhere
• Problem/Solution reuse • Mobile access to everything
• Playbooks to scale • Global search
• Complex project management
• Product launches
• Community content
management
• Alpha & beta site management
• With more revolutionary
applications to come . . . .
22
23. “Why
is
it
that
I
know
more
about
what
my
High
School
girlfriend
had
for
dinner
than
what
is
going
on
in
my
organiza[on?”
Tony
Zingale,
CEO
Jive
24. What
are
the
implica,ons
of
these
forces
for
records
managers?
28. Crazy
ExpectaCons
“In
the
future
it
is
more
likely
that
companies
will
be
required
to
retain
all
digital
files,
and
insure
their
accuracy,
than
to
delete
them.”
33. 90%
of
corporate
memory
exists
on
paper.
The
average
document
gets
copied
19
[mes.
Companies
spend
an
es[mated
$20
in
labor
to
file
a
document,
$120
in
labor
to
find
a
misfiled
document,
and
$220
in
labor
to
reproduce
a
lost
document.
Professionals
spend
5-‐15%
of
their
[me
reading
informa[on,
but
spend
50%
looking
for
it.
36. Are
social
media
ini[a[ves
documented
in
81%
your
state’s
IT
strategic
plan
or
NO
CIO
business
plan?
Source:
Friends,
Followers,
Feeds,
NASCIO
37. Social
adop[on
is
primarily
through…
98%
Free
technologies
Source:
Friends,
Followers,
Feeds,
NASCIO
38.
39.
40.
41.
42.
43.
44. Social
media
sites
may
contain
communicaCons
sent
to
or
received
by
state
employees,
and
such
communica[ons
are
therefore
public
records
subject
to
State
Records
Reten[on
requirements.
These
retenCon
requirements
apply
regardless
of
the
form
of
the
record
(digital
text,
photos,
audio,
or
video,
for
example).
Texas
social
media
policy
-‐-‐
h3p://www.texas.gov/en/about/pages/social-‐media-‐policy.aspx
45. Record
Reten[on:
Texas.gov
content
[i.e.,
social
content
on
external
sites]
will
be
archived
and
retained
for
the
required
period
of
Cme
in
accordance
with
the
DIR
Records
RetenCon
Schedule.
48. Complaints
received
by
an
agency
from
the
public
concerning
the
agency
and
records
pertaining
to
the
resolu[on
of
the
complaint.
Reten[on
=
Resolu[on
+
2
years
49. Incoming/outgoing
and
internal
correspondence
pertaining
to
the
formula[on,
planning,
implementa[on,
interpreta[on,
modifica[on,
or
redefini[on
of
the
programs,
services,
or
projects
of
an
agency
and
the
administra[ve
regula[ons,
policies,
and
procedures
that
govern
them.
Reten[on
=
3
years
50. Non-‐administra[ve
incoming/outgoing
and
internal
correspondence,
in
any
media,
pertaining
to
or
arising
from
the
rou[ne
opera[ons
of
the
policies,
programs,
services,
or
projects
of
an
agency.
Reten[on
=
1
year
51. News,
press
releases,
or
any
public
rela[ons
files
maintained
or
issued
by
an
agency.
Includes
print,
electronic,
audio,
and
audiovisual
records.
Reten[on
=
2
years
52. Dear
Sir/Madam,
In
1995
as
a
Greek
military
person
I
visited
Aus[n
and
I
had
the
honor
to
be
commissioned
as
''Honorary
Texan”
by
the
STATE
OF
TEXAS
(27th
day
of
October,
A.D.
1995).
Thus,
I
would
kindly
request
to
be
informed
about
the
gravity
of
the
previously
men[oned
award,
the
rights,
privileges
.etc,
if
any.
53.
54. Dear
Sir/Madam:
I
am
looking
into
star[ng
a
goat
dairy
farm
,
what
licenses
do
I
need
and
where
can
I
find
the
guidelines
for
inspec[on
of
milking
parlor,
and
regula[ons?
64. What
would
1. Appropriate
TOS
enable
your
2. EducaCon
government
to
3. Policies/
guidelines
advance
the
use
4. Training
of
social
5. RM/FOI
technologies?
soluCons
Source:
Friends,
Followers,
Feeds,
NASCIO
65. Systems of Record and Systems of Engagement
• Systems of Record create efficiency
• Impossible to do global commerce without them
• Focus on cost, quality, and contractual commitments
• Systems of Engagement create effectiveness
• Address the complexities of global business relationships
• Focus on time, innovation, and personal commitments
• Systems of Record need Systems of Engagement
• Troubleshoot the exception conditions
• Systems of Engagement need Systems of Record
• Access the relevant fact base
• Correct architecture
• Systems of Engagement operating on top of and in touch with
Systems of Records
• This is where the evolution in infrastructure comes in
65
66. Records
• johnmancini@AIIM.org
Management
in
• Twi3er
=
jmancini77
• Blog
=
Digital
Landfill
the
Age
of
(aiim.typepad.com)
Facebook
• 8
things
e-‐books
=
aiim.org/8things
A
new
golden
age
for
• Facebook
=
Records
Managers
or
the
facebook.com/
beginning
of
the
end?
jmancini77
• LinkedIn
=
linkedin.com/
in/jmancini77
Thank
you!
71. Records
• johnmancini@AIIM.org
Management
in
• Twi3er
=
jmancini77
• Blog
=
Digital
Landfill
the
Age
of
(aiim.typepad.com)
Facebook
• 8
things
e-‐books
=
aiim.org/8things
A
new
golden
age
for
• Facebook
=
Records
Managers
or
the
facebook.com/
beginning
of
the
end?
jmancini77
• LinkedIn
=
linkedin.com/
in/jmancini77
Thank
you!