Consumerization of IT: A perspective and recommendationsRamarao Kanneganti
Consumerization of IT is imposing lot of challenges to IT management. In this presentation, I describe a comprehensive approach that IT can take to handle, with specific recommendations.
Software is changing the way traditional business operate. People now have smartphones in their pockets - a supercomputer that is 25,000 times more powerful and the minicomputers of the 1960s. This is changing people's behaviour and how people shop and use services. The organisational structure created in the 20th century cannot survive when new digital solution are being offered. Software is changing the way traditional business operate. People now have smartphones in their pockets - a supercomputer that is 25,000 times more powerful and the minicomputers of the 1960s. This is changing people's behaviour and how people shop and use services. The organisational structure created in the 20th century cannot survive when new digital solution are being offered. The hierarchical structure of these established companies assumes high coordination cost due to human activity. But when the coordination cost drops
The organisational structure that companies in the 20th century established was based on the fact that employees needed to do all the work. The coordination cost was high due to the effort and cost of employees, housing etc. Now we have software that can do this for use and the coordination cost drops to close-to-zero. Another thing is that things become free. Consider Flickr. Anybody can sign up and use the service for free. Only a fraction of the users get pro account and pay. How can Flickr make money on that? It turns out that services like this can.
Many businesses make money by giving things away. How can that possibly work? The music business has suffered severely with digital distribution of content. Should musicians put all their songs on YouTube? What is the future business model for music?
Consumerization of IT: A perspective and recommendationsRamarao Kanneganti
Consumerization of IT is imposing lot of challenges to IT management. In this presentation, I describe a comprehensive approach that IT can take to handle, with specific recommendations.
Software is changing the way traditional business operate. People now have smartphones in their pockets - a supercomputer that is 25,000 times more powerful and the minicomputers of the 1960s. This is changing people's behaviour and how people shop and use services. The organisational structure created in the 20th century cannot survive when new digital solution are being offered. Software is changing the way traditional business operate. People now have smartphones in their pockets - a supercomputer that is 25,000 times more powerful and the minicomputers of the 1960s. This is changing people's behaviour and how people shop and use services. The organisational structure created in the 20th century cannot survive when new digital solution are being offered. The hierarchical structure of these established companies assumes high coordination cost due to human activity. But when the coordination cost drops
The organisational structure that companies in the 20th century established was based on the fact that employees needed to do all the work. The coordination cost was high due to the effort and cost of employees, housing etc. Now we have software that can do this for use and the coordination cost drops to close-to-zero. Another thing is that things become free. Consider Flickr. Anybody can sign up and use the service for free. Only a fraction of the users get pro account and pay. How can Flickr make money on that? It turns out that services like this can.
Many businesses make money by giving things away. How can that possibly work? The music business has suffered severely with digital distribution of content. Should musicians put all their songs on YouTube? What is the future business model for music?
Safer Buildings Coalition - The Value of the Coalition 2021John Foley
The Safer Buildings Coalition is pleased to share some of the exclusive benefits of our community of practice - Join us, and enjoy these benefits today!
Monetizing the Internet of Things: Extracting Value from the Connectivity Opp...Capgemini
Cisco has estimated that the Internet of Things (IoT) has the potential to generate about $19 trillion of value over the coming years. The staggering potential size-of-the-prize has certainly caught the attention of the world’s business community. In a recent survey of senior business leaders around the globe, 96% said their companies would be using IoT in some way within the next 3 years. However, there is a catch – most organizations are yet to derive significant commercial value from IoT. Our research shows that 70% of organizations do not generate service revenues from their IoT solutions. We have looked at why organizations are falling short in monetizing the IoT, and have tried to capture some initial observations on monetization models in what is still a very fast-developing marketplace.
Presentation by Martin Kenney, Professor, UC Davis. The presentation was held on 30 August 2016 in the Business and Work in the Era of Digital Platforms research seminar in Helsinki, Finland, where SWiPE, Smart Work in the Platform Economy research project was launched. The seminar was hosted jointly by BRIE-ETLA and SWiPE research projects.
How has covid 19 impacted mobile app development projectsMaryamMiahan
This pandemic outbreak has affected almost everything and of course mobile app development industry also, but it has raised the mobile app demand in market now. Visit: https://www.appsquadz.com
Describe the characteristics of the digital economy and e-business.
Identify the major pressures in the business environment and describe the major organizational responses to them.
Describe the role of information technology in supporting the functional areas, public services and specific industries
Why Should Consultants and Systems Integrators Become Certified Information P...John Mancini
How can AIIM's Certified Information Professional program help make your organization more effective? How can you use it to differentiate your firm in a very crowded IT solutions marketplace?
Safer Buildings Coalition - The Value of the Coalition 2021John Foley
The Safer Buildings Coalition is pleased to share some of the exclusive benefits of our community of practice - Join us, and enjoy these benefits today!
Monetizing the Internet of Things: Extracting Value from the Connectivity Opp...Capgemini
Cisco has estimated that the Internet of Things (IoT) has the potential to generate about $19 trillion of value over the coming years. The staggering potential size-of-the-prize has certainly caught the attention of the world’s business community. In a recent survey of senior business leaders around the globe, 96% said their companies would be using IoT in some way within the next 3 years. However, there is a catch – most organizations are yet to derive significant commercial value from IoT. Our research shows that 70% of organizations do not generate service revenues from their IoT solutions. We have looked at why organizations are falling short in monetizing the IoT, and have tried to capture some initial observations on monetization models in what is still a very fast-developing marketplace.
Presentation by Martin Kenney, Professor, UC Davis. The presentation was held on 30 August 2016 in the Business and Work in the Era of Digital Platforms research seminar in Helsinki, Finland, where SWiPE, Smart Work in the Platform Economy research project was launched. The seminar was hosted jointly by BRIE-ETLA and SWiPE research projects.
How has covid 19 impacted mobile app development projectsMaryamMiahan
This pandemic outbreak has affected almost everything and of course mobile app development industry also, but it has raised the mobile app demand in market now. Visit: https://www.appsquadz.com
Describe the characteristics of the digital economy and e-business.
Identify the major pressures in the business environment and describe the major organizational responses to them.
Describe the role of information technology in supporting the functional areas, public services and specific industries
Why Should Consultants and Systems Integrators Become Certified Information P...John Mancini
How can AIIM's Certified Information Professional program help make your organization more effective? How can you use it to differentiate your firm in a very crowded IT solutions marketplace?
Is IT Really the Villain? - Future of Technology in the EnterpriseJohn Mancini
Is IT the Villain? - The Future of Technology in the Enterprise -- A summary of my keynote presentation at the CITE Conference and Expo in San Francisco. How do organizations deal with the advantages of social, mobile, and consumer technologies without losing control?
What does it take to engage employees and customers?John Mancini
A discussion of 1) how the nature of work is changing due to massive technology change; 2) why employee and customer engagement needs to be a key strategy in leveraging this technology change; and 3) why organizations need to take seriously the work assumptions of the Facebook generation and radically more demanding expectations of customers.
Are You Ready for the Era of Big Data and Extreme Information Management?John Mancini
This is the first part of a 5-part series on the Information Challenges facing organizations. A white paper describing these challenges can be found here - http://pages2.aiim.org/CIPWebPage_InfoProWP.html
From Microfilm to Big Data - How Can One Brain Handle This Much Change Withou...John Mancini
How is Digital Disruption changing the role of Information in our organizations? How do we shift the focus from the "T"(technology) in IT to the "I" (information)?
Focus is on understanding Information Professionals and how they connect with solution providers.
This was presented at the Document Management Solution Providers Executive Forum (http://www.aiim.org/dmspef).
Australia Facebook Performance Report_June2013_Online Circle Digital Lucio Ribeiro
This is our second report for 2013 which provides success benchmarks to increase
your understanding of the strategies and tactics behind some of Australia’s most successful Facebook brand pages.
The Facebook report uses data provided by SocialPulse™ (www.socialpulse.co) with
mathematical and statistical foundations produced in consultation with 95th Percentile Pty Ltd. (John Ward) and information analysed by the Online Circle Data team.
The full report can be downloaded at www.theonlinecircle.com
Internet Marketing Explained - Internet Marketing Academy AustraliaLucio Ribeiro
Internet Marketing Explained by Lucio Ribeiro and Jeff Richardson from www.theonlinecircle.com and www.internetmarketingacademy.com.au and their Melbourne session training.
Australia Facebook Performance Report_October2013_SocialPulse.CoLucio Ribeiro
This is our third report for 2013 which provides success benchmarks to increase
your understanding of the strategies and tactics behind some of Australia’s most successful Facebook brand pages.
The Facebook report uses data provided by SocialPulse™ (www.socialpulse.co) with
mathematical and statistical foundations produced in consultation with 95th Percentile Pty Ltd. (John Ward) and information analysed by the Online Circle Data team.
The full report can be downloaded at www.theonlinecircle.com
Don Draper's 3 Rules of Content MarketingJohn Mancini
A focus on how marketing has changed -- but also on how some elements have stayed the same -- using Don's perspectives as a frame. The presentation describes how the role of content has changed, and the increasing challenges facing organizations to deliver content that is targeted at the role, buying stage, and preferred delivery of prospects and leads.
By 2020, 50 billion devices will be connected to the internet, creating $19 trillion of economic value. in this world of digital newcomers toppling traditional giants, it’s time to disrupt or risk being disrupted
Only few organizations wise up to new digital competitors, as they usually come from outside their own sector and are not taken seriously at first. Their allegedly inferior propositions confuse prominent players, who should in fact be the very first to be fully aware of potentially disruptive innovation.
To swing into action rapidly, existing organizations would be well advised to properly analyze anything resembling digital competition. Evidently, there are clear patterns behind the startup success marking a new techno-economic reality. Ecosystems, APIs, and platforms characterize this New Normal where customers have more freedom of choice and better service at lower costs.
These successful disruptors are called two-sided market players, also known as multi-sided platform players. Companies like Uber and Airbnb are getting all the media attention, however there are over 9000 players (and counting) active in almost every industry.
The new VINT report explores the new digital competition and presents:
A analysis of the success factors of disruption
10 design principles of the new digital competition like Unbundle your organization processes, APIs first. Access over ownership and Building trust with social systems
The need for every business to develop a API-strategy
An appeal to the CIO and the IT department to use a leading digital approach and map out an offensive technological route.
Our Guide to Digital disruption Update 2019John Ashcroft
A collection of our articles on Digital Disruption and Change Management updated for 2019.
Don't thumb your nose at Digital Disruption
So what do we mean by digital disruption
The six forces shaping digital disruption
Digital Disruption Industries of the future
Which jobs will be at risk in the years ahead
Digital Disruption and the UK Banking System
The Second Machine Age - an industrial revolution powered by digital technolo...Ben Gilchriest
There have been two big turning points in human history. The first was the industrial revolution, where machines replaced muscle power. The Second Machine Age is the time when machines are now able to take over a lot of cognitive tasks that humans can do. In this Capgemini interview with Erik Brynjolfsson and Andrew McAfee, authors of the recent book "The Second Machine Age" (www.secondmachineage.com), we get a summary view of what the 2nd Machine Age is, what it means for established companies, and how they should react.
I throughly recommend reading this book. It's an excellent summary of the impact and importance of digital and why it's important for companies to do more.
Grib mulighederne med seneste IT trends- få Microsoft overblikket og nyhederneMicrosoft
Den markante digitale udvikling og nye mega trends skaber spændende muligheder for dig som IT ansvarlig. Grib muligheder inden for Produktivitet, Cloud, Big Data, Enterprise Social og Forretningsapplikationer, så du sikrer at IT understøtter forretningen og løbende er på forkant med udviklingen. Kom og hør hvordan Microsoft med sin samlede pallette af løsninger mener, at kunne hjælpe dig med at løfte din virksomhed ind i fremtiden. Der er altid nye muligheder med de nyeste løsninger. Teknologi Direktør Ole Kjeldsen vil i samarbejde med Microsofts løsningsansvarlige sætte scenen for Microsoft Next. Få et indblik i løsningernes sammenhæng og se demonstrationer af de nyeste elementer.
This whitepaper sets out the 1E view of user empowerment in the organization, together with how and why we think innovative companies are deploying user-empowerment solutions to drive down costs, drive up productivity and encourage their users to become more self sufficient in the face of the rising consumerization of IT.
Cognizant Community Europe 2017: Mastering Digital: Navigating the Shift to t...Cognizant
Executives gathered at Cognizant’s flagship European thought leadership conference heard how digital technologies in general and AI in particular are poised to generate significant economic growth.
Role of Information Technology in Organizations Fighting E.docxSUBHI7
Role of Information Technology in Organizations
Fighting Eagle’s
Quick Reference Notes
Week 6
BA101 Introduction to Business
•Brian Arthur, author of the book The Nature of Technology, believes that “more than anything
else technology creates our world. Technology creates our wealth, our economy our way of
being.”
• Technology:
• Allows us to look at the world differently to see beyond what is to what could be
• Allows us to create innovative solutions
• Allows organizations to operate with little manpower reducing the cost of doing
business
• Connects the organization to their distributors, their customers and their employees
• Allows instantaneous access to information so organizations are better able to offer
lower pricing of their products without having to sacrifice quality
• Information technology, or IT is essential for organizations to efficiently conduct business.
Four Most Important Roles of IT:
Managing Communication • Email is the chosen form of communication
for many businesses
• Email provides an easy and low cost way for
businesses to communicate with employees,
distributors and customers.
• The internet also allows businesses to
communicate, advertise and sell their
products to people around the world.
Managing Inventory •Keeps track of the quantities of each product
• Triggers an order when the amount falls
below the pre-determined quantity in stock
Managing Data • Storing of electronic versions of all
documents
• Instant availability of documents
Managing Customer Relationships • Software used to help to improve how they
manage relationships with customers
• Software can record all interactions a
business has with a customer
BA101 Week 6 Lecture
Welcome to week six. Let’s get started. Please select lessons, week 6 in the getting started folder. This week's learning objective is to understand the role information technology plays in organizations. Your activities this week included some reading of related articles, a lecture, and discussion question, and an assignment. Go ahead and print out the getting started page. It is always a good idea to do this. Keep it next to you - one of the things I like to do is check off each activity as I complete them to make sure that I have completed everything successfully for the week. So what is required of you this week? As in any way to be sure to read the material. Be sure to ask questions of your professor if you have any participate early and often in the discussion forums and complete your assignments focusing on completeness, timeliness, and professionalism.
Let’s take a look at lecture one in week six which is the role of information technology in organizations. During this lecture we will discuss the role information technology plays in organizations. I'd like to begin our lecture by taking a minute to discuss technology in general. As long as there have been human beings on this planet there has been technology in ...
5 things you didn't know about automating governance and complianceJohn Mancini
Prospectus and presentation for upcoming multi-client research project by AIIM on the intersection between artificial intelligence & machine learning and information governance.
Digital Disruption and the Challenge of Keeping Members EngagedJohn Mancini
Some thoughts about how disruptive technologies impact the value proposition for how associations engage their members. From my keynote at the Aptify User Conference last year.
5 Strategies to Avoid the Digital RiptideJohn Mancini
Keynote presentation at the ABBYY Partner Conference in Tokyo -- How can you turn digital DISRUPTION into digital TRANSFORMATION? I did a broader accompanying blog post on some of these themes here -- http://info.aiim.org/digital-landfill/3-lessons-from-japanese-trains-information-management-and-the-internet-of-things
Information Governance -- Necessary Evil or a Bridge to the Future?John Mancini
How the world is changing -- Old paradigms are being stretched to the breaking point
How we usually think about governance -- It’s not just about what you keep
How should we respond? -- Building an action plan for the next 2-3 years
#AIIM14 keynote -- Turning Information Chaos into Information OpportunityJohn Mancini
My #AIIM14 keynote -- Mancini's Law --
Organizations are systems of information networks. They only operate effectively when there are clear and predictable information flows within and between these networks.
50% annual growth in the volume of digital information means that these networks – and especially the points of connection between them – will become increasingly unstable.
Without intervention, the resulting #infochaos will threaten the viability of the entire system.
e-book here -- http://www.aiim.org/infochaos
Everything You Need to Know About Enterprise IT in Three SlidesJohn Mancini
Everything You Need to Know About...
...The History of Enterprise IT (1 slide)
...How Enterprise IT Buyers Are Changing (1 slide)
...How to Turn Information Chaos into Business Benefit (1 slide)
Wake up, C-Suite -- #InfoChaos is ApproachingJohn Mancini
Information Governance usually puts the C-Suite to sleep. But unless they start treating it as a strategic priority, organizations run the risk of being overwhelmed by #InfoChaos. A summary of the latest research by AIIM, ARMA, and Cohasset Associates.
Track keynote presentation at #otew2013, Open Text Enterprise World. Why our approach to information governance needs to change -- and focus on the BUSINESS.
How is Big Content Different From Big Data?John Mancini
Moving the Mountain -- Evanta CIO Presentation on Big Data and Big Content -- central premise -- Big Data analysis without a strategy for the Content that usually fulfills the analytics is a waste of time.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
10. “On Sunday evening,
we open up our dazzling
personal computing devices
and enter … an online world
that is virtual yet rich and
understanding, global yet
intimate and, while running on
silicon and fiber, refreshingly
human.”
Malcolm Frank, Executive Vice President of Strategy and
Marketing, Cognizant Technology Solutions Corporation
11. “Monday morning arrives…
the standard issue computer
provides access to
standardized systems of
record yet offers precious little
human engagement …
Work technology has become
a limiter in our professional
lives. ”
Malcolm Frank, Executive Vice President of Strategy and
Marketing, Cognizant Technology Solutions Corporation
12. “For the next generation of knowledge workers,
entering the workplace often feels
like entering a computer science museum.”
Ray Wang, “Coming to Terms with the Consumerization of IT,”
Harvard Business Review Blog
24. The biggest risks -- and biggest
opportunities – are in those areas where
the pace of change is most divergent.
25. So what do CIOs and IT need to do to avoid
being the villains in the consumerization story?
26. IT needs to think less like a “railroad” and
more like a “cab company”…
Don’t lay track, take users on trips.
27. IT needs to understand patterns of work rather
than devices – stop the preoccupation with
connecting X with Y and find out, “why Y?”
28. IT needs to understand that they are now in a
different business. In the past, IT was in the…
1 -- Systems building business
2 -- Keeping the lights on business
3 –- Technology provisioning business
4 -– Compliance business
5 -- Security business
6 -– Privacy business
29. These roles don’t go away, but in the new
world IT’s core business is…
31. What should be the new CIO agenda in the era
of consumerization?
32. Create a decision framework that analyzes the
risks and rewards of new technologies; drive
decisions with the framework, not with the
latest technology.
33. Stay ahead of the users. Build an IT culture
around watching consumer trends and looking
for ways to bring the latest into the business.
34. Know your true mission. Best-in-class
technology is great. Technology that fits your
organization is even better.
35. Connect the dots. In today’s social world, one
of IT’s greatest callings is to help make sure
information moves fast and efficiently from a
mega-sized database to bite-sized tablets and
smartphones. Think information logistics.
36. Visibly change tech support. By default, IT
assumes users are clueless. Users, on the
other hand, see IT as frustrating, slow and
outmoded. This is a broken model and it has to
change.