Successfully reported this slideshow.

Madrid Alfresco Day 2015 - John Newton - Digital as the Future of Work

3

Share

Upcoming SlideShare
Power To Transform
Power To Transform
Loading in …3
×
1 of 43
1 of 43

Madrid Alfresco Day 2015 - John Newton - Digital as the Future of Work

3

Share

Download to read offline

Digital as the Future of Work - John Newton, Chief Technology Officer, Alfresco

Digital as the Future of Work - John Newton, Chief Technology Officer, Alfresco

More Related Content

Related Books

Free with a 14 day trial from Scribd

See all

Madrid Alfresco Day 2015 - John Newton - Digital as the Future of Work

  1. 1. Digital as the Future of Work John Newton – June 25 - Madrid
  2. 2. John Newton @Alfresco Founder and CTO @johnnewton
  3. 3. Agenda • Four trends reshaping ECM requirements • Risks of relying on legacy ECM systems • The Alfresco approach to ECM • How Alfresco meets today’s ECM challenges • A Digital Future • How Alfresco is building the Future Next-GenECM
  4. 4. New Ways of Working1 New Expectations • Ease of use • Mobile devices • Collaboration of world’s workforce will be mobile in 2015 37% Legacy ECM Systems Left Behind Source: IDC New Generation • Digital natives • Highly social and connected • Work is not a place 75% of the global workforce in 2020 will be Millennials Source: BPW Foundation TREND Poor user adoption • Cumbersome • Non-intuitive • No B2B sharing • No remote access
  5. 5. Extended Enterprise TREND 2 Inter-Connected Web • Many external partners • Collaboration is critical • 2-way info sharing Legacy ECM Systems Left Behind Beyond the Firewall • Business not bound by IT • VPN issues • Productivity constraints Architected at a time when users and content stayed behind the firewallResellers Customers Agencies Contractors Suppliers Employees On-Premises Employees, Partners and Customers Process Content
  6. 6. Explosion in Digital Content3 More Content • Beyond docs and pdfs • Images, social, collaborative • Scope and scale increase Legacy ECM Systems Left Behind More Context • Geo-location, social, usage, etc. • Find the right info faster • Kick off business process Ill-equipped to handle new and traditional types of content and context Growth in digital content from 2010 to 2020 50X Source: IDC 44% Source: IDC of the time workers can’t find the info needed to do their jobs ? TREND
  7. 7. New IT Infrastructure4 Technology Waves • Virtualization • Cloud computing • Mobile devices Legacy ECM Systems Left Behind Flexible Deployment • On-premises • Private or public cloud • Virtualized environments Outdated architectures don’t support cloud or mobile Bolt-on acquisitions lack seamless integration 69% Source: IDC Source: IDC Where Content Lives 61% 13% of enterprises use cloud computing TREND
  8. 8. • Shadow IT • Content “in the wild” • Lack of agility • Information is locked away • Challenging “ad-hoc” process flows • Lack of productivity Risks of Relying on Legacy ECM Next-GenECM
  9. 9. Alfresco Approach to ECM Open/Open SourceOpen/Open Source Hybrid ECMHybrid ECM ContextualContextual Simplicity for UsersSimplicity for Users
  10. 10. New Ways of Working1 Any Device Intuitive Interfaces Any Location “From a user adoption perspective, people have taken to it naturally, with little or no training.” Claire Smith Information Systems Business Relationship Manager Alfresco is Simple for Users, So Users Can Simply Be Productive Familiar Productivity Applications NEW APPROACH TO ECM
  11. 11. Extended Enterprise2 Content Share and Sync Security Controls “Alfresco has made it possible for us to manage large, complex supply chains and participate with ease in global projects.” Neil Grant Managing Director Collaboration Tools Alfresco Powers Business Beyond the Firewall NEW APPROACH TO ECM Extend & Engage Processes
  12. 12. Explosion in Digital Content3 Powerful search Integrated records management Rich context “Users can easily search and find the documents they need, and we can set controls to ensure that the appropriate content is visible to individual users.” Tim Johnson Team Lead, Information Technology Development Content in context Alfresco Brings Information Overload Under Control NEW APPROACH TO ECM CustomLOB apps
  13. 13. New IT Infrastructure4 Flexible Deployment Options Long-Term Agility Ease of Integration “Alfresco provides us with a modern architecture for managing all our content and can easily adapt to business and regulatory changes.” Andrew Sosa Director, Content Solutions Broad use Case Support Alfresco is Built for Today and Ready for Tomorrow NEW APPROACH TO ECM Open standards Open technology Content Management Extended Enterprise Collaboration Compliance Management Business Process Management Case Management
  14. 14. Content Management Extended Enterprise Collaboration Compliance Management Case Management Business Process Management Solutions Platform Capabilities Capture - Store - Access - Share – Manage – Secure - Control – Process – Integrate – Analyze Content Synchronization Documents CADAudio WebContent Email Video Text Files ImagesPhotographsHTML XML Enterprise Stack Built-In Connectors Open Standards Integrations CMIS FTP SMTP iMAP WebDAV CIFS Line of Business Access Mobile Desktop Web Imaging Productivity Apps Records ManagementSimple Smart Secure.
  15. 15. Driving toward the Digital Enterprise Horizon3 Gartner, McKinsey and PWC, 2014 Digital Business Cloud Social Big DataMobile Global Flows of Trade, People and Information are growing rapidly Knowledge flows are half of all flows, and are growing at a rate of 52% per year 63% of all Services are digitally enabled
  16. 16. New Digital Government Responsiveness to Citizens Openness and Transparency Support of Commerce Shared Services
  17. 17. Mobile Access Customer- and Location- centric services Smart and Predictive Data Paper-less Processing New Digital Banking
  18. 18. Top Employees Customer Satisfaction Value Growth Profitability Suppliers Production & Logistics Purchasing R&D Network Source: Scania AB – Vehicle Manufacturer Commercial Operations Network Sales & Marketing Services Internet of Things Maintenance Coordination New Digital Manufacturing
  19. 19. Content & Process drives the Flow of Information through the Digital Enterprise 19 CUSTOMERENTERPRISE Data information & insights New digitally enhanced products and services PROCESS COLLABORATION CONTENT CONTENT
  20. 20. CUSTOMER ENTERPRISE OPERATIONAL SYSTEMS CUSTOMER ENGAGEMEN T Distribute Insights Sourcing Manufacturing Case Service Product Publishing Marketing Contract Design Planning CollaborateProcess Our Strategy Horizon3 AuditAnalytics To create a Suite of connected Smart Process Applications that drive the flow of Information through the Digital Enterprise – Configured, Not Customized
  21. 21. Digital Smart Process App Architecture 21 Horizon3 Smart Process Apps Application Model Framework Productivity Services Data Control Architecture Loosely-coupled Digital Services SearchContent Process Integratio n Analytics Case
  22. 22. Digital Enterprise Targeted High-Value Smart Process Applications Applications Customer Lifecycle Product Lifecycle Project Lifecycle Employee Lifecycle CUSTOMERSSUPPLIERS
  23. 23. Aiming at the Citizen Developer 23 AppFramework SYSTEM APP ADMIN DEVELOPER BUSINESS ANALYST MANAGER / ADMIN END USER TENANT MANAGEMENT APPLICATION EXTENSION POINTS APPLICATION DESIGNER END USER APPLICATION BUSINESS CONFIGURATOR USER SKILL SETENGINEER TECHNICAL END USERS NON-TECHNICAL SYSTEM APP ADMIN DEVELOPER CITIZEN DEVELOPER BUSINESS USER ADMIN END USER CITIZEN DEVELOPER
  24. 24. Connect Data Sources Content Sources Connectors Extend Plugin & Extensions Custom Widget Libraries Application and Flows Through Modeling Configured, Not Customized People Roles & Access Control Definition Function Prebuilt functions Validation Rules Widget Parts Process Drag & Drop Process Editor Rules Editor Form Drag-and-drop Form & Layout Designer Analytics Drag-and-drop Chart & Report Designer Model Drag-and-drop Schema Editor
  25. 25. Digital Smart Process App Architecture 25 Horizon3 Smart Process Apps Application Model Framework Productivity Services Data Control Architecture Loosely-coupled Digital Services SearchContent Process Integratio n Analytics Case
  26. 26. Case or Smart Containers are how Content meets Process Horizon3 Categories Inbox App Component Query Virtual Folders Process Lifecycle View Bus Entity + Metadata Actions Roles Discussions CASE ID Context Team Permissions
  27. 27. Search and Context Auto-Complete Qu... Suggestions DestinationResults FederatedSearch Query Results FacetedNavigation ResultsQuery Results
  28. 28. Redefining Business Process Management Services DESIGN CONNECT ANALYZE
  29. 29. Real-time Content Process & Analytics Services Process Line of Business IT & Admin People & Expertise
  30. 30. Open Source Integration Services CUSTOMER ENTERPRISE
  31. 31. Digital Smart Process App Architecture 31 Horizon3 Smart Process Apps Application Model Framework Productivity Services Data Control Architecture Loosely-coupled Digital Services SearchContent Process Integratio n Analytics Case
  32. 32. Scalability and Data Center Consolidation Secure NoSQLBillion Documents Containers & New Data Centers Micro Services & Shared Nothing
  33. 33. Distribution of Content and Services Secure Geographic Distribution Hybrid Federated Snowden-proof & NSA-proof Hybrid Sync ConnectControl On-Premise Cloud ConnectControl
  34. 34. Recommendation 1( 2( 3( 4( 5( 0( 0.2( 0.4( 0.6( 0.8( 1( 1( 2( 3( 4( 5( Advanced Digital Solutions using New Open Source Future Auto-Classification Geographic Distribution Semantic Graph Analysis Machine Learning Connections
  35. 35. Search Analytics Intelligence Process Innovation and R&D at the Speed of Open Source
  36. 36. Credit: Alfresco Software, Inc. preserving our cultural legacy
  37. 37. Credit: CC BY 2.0 – NEC Corporation of America- https://www.flickr.com/photos/neccorp/14445634744 streamlining insurance and health services
  38. 38. Credit: CC BY 2.0 – Raed Mansour- https://www.flickr.com/photos/raedmansour/14392383590 Credit: CC BY 2.0 –Tim Evanson - https://www.flickr.com/photos/23165290@N00/6994963867 Credit: CC BY 2.0 – Mr.TinDC - https://www.flickr.com/photos/mr_t_in_dc/4249886990 improving government
  39. 39. Credit: Galileo Project, JPL, NASA; reprocessed by Ted Stryk planning the future of space exploration
  40. 40. Photo Credit: CC BY 2.0 - Steve Jurvetson - https://www.flickr.com/photos/jurvetson/5967376588 ensuring every child has equal access to education
  41. 41. Questions?
  42. 42. THANK YOU! @johnnewton @Alfresco

×