The Future of Content Management - AIIM Conference 2011Laurence Hart
Content Management, including collaboration, is poised to make an evolutionary step further. Web 2.0, the cloud, and other innovations are changing the way people view, use, and interact with content. Understanding these new technologies how the impact the world of content management is critical to preparing to meet the new expectations, challenges, risks and rewards posed by these new technologies.
[Webinar Slides] 4 Ways to Protect Your Captured Data from Theft and Complian...AIIM International
Learn about the risks and challenges of typical imaging and 4 ways you can make sure your captured information is protected.
For more information on Scanning & Capture, visit our resource center: http://www.aiim.org/Resource-Centers/Scanning-and-Capture.
5 Strategies to Avoid the Digital RiptideJohn Mancini
Keynote presentation at the ABBYY Partner Conference in Tokyo -- How can you turn digital DISRUPTION into digital TRANSFORMATION? I did a broader accompanying blog post on some of these themes here -- http://info.aiim.org/digital-landfill/3-lessons-from-japanese-trains-information-management-and-the-internet-of-things
How is Big Content Different From Big Data?John Mancini
Moving the Mountain -- Evanta CIO Presentation on Big Data and Big Content -- central premise -- Big Data analysis without a strategy for the Content that usually fulfills the analytics is a waste of time.
#AIIM14 keynote -- Turning Information Chaos into Information OpportunityJohn Mancini
My #AIIM14 keynote -- Mancini's Law --
Organizations are systems of information networks. They only operate effectively when there are clear and predictable information flows within and between these networks.
50% annual growth in the volume of digital information means that these networks – and especially the points of connection between them – will become increasingly unstable.
Without intervention, the resulting #infochaos will threaten the viability of the entire system.
e-book here -- http://www.aiim.org/infochaos
The Future of the Internet: the key trends (Futurist Speaker Gerd Leonhard)Gerd Leonhard
This is an edited version of a presentation I gave at ITUWorld 2013 in Bangkok, Nov 21, 2013, see more details at http://www.futuristgerd.com/2013/11/21/here-is-the-pdf-with-my-slides-from-the-ituworld-event-in-bkk-today/ Topics: US domination of the Internet and cloud computing, big data futures, privacy failure and the global digital rights bill, the importance of trust, key issues for cloud computing, and much more. Check www.gerdtube.com for a video version (should be available soon)
If you enjoy my slideshares please take a look at my new book “Technology vs Humanity” http://www.techvshuman.com or buy it via Amazon http://gerd.fm/globalTVHamazon
More at http://www.futuristgerd.com or www.gerdleonhard.de
Download all of my videos and PDFs at http://www.gerdcloud.net
About my new book: are you ready for the greatest changes in recent human history? Futurism meets humanism in Gerd Leonhard’s ground-breaking new work of critical observation, discussing the multiple Megashifts that will radically alter not just our society and economy but our values and our biology. Wherever you stand on the scale between technomania and nostalgia for a lost world, this is a book to challenge, provoke, warn and inspire.
Discussing the Global Commision on Internet Governance statement, Toward a So...Philip Sheldrake
The Global Commission on Internet Governance (ourinternet.org) published a statement 15th April 2015 for the Global Conference on Cyberspace meeting in The Hague. It calls on the global community to build a new social compact between citizens and their elected representatives, the judiciary, law enforcement and intelligence agencies, business, civil society and the Internet technical community, with the goal of restoring trust and enhancing confidence in the Internet.
This stack frames my contribution to a discussion of the statement at the Web Science Institute event 8th June 2015.
The Future of Content Management - AIIM Conference 2011Laurence Hart
Content Management, including collaboration, is poised to make an evolutionary step further. Web 2.0, the cloud, and other innovations are changing the way people view, use, and interact with content. Understanding these new technologies how the impact the world of content management is critical to preparing to meet the new expectations, challenges, risks and rewards posed by these new technologies.
[Webinar Slides] 4 Ways to Protect Your Captured Data from Theft and Complian...AIIM International
Learn about the risks and challenges of typical imaging and 4 ways you can make sure your captured information is protected.
For more information on Scanning & Capture, visit our resource center: http://www.aiim.org/Resource-Centers/Scanning-and-Capture.
5 Strategies to Avoid the Digital RiptideJohn Mancini
Keynote presentation at the ABBYY Partner Conference in Tokyo -- How can you turn digital DISRUPTION into digital TRANSFORMATION? I did a broader accompanying blog post on some of these themes here -- http://info.aiim.org/digital-landfill/3-lessons-from-japanese-trains-information-management-and-the-internet-of-things
How is Big Content Different From Big Data?John Mancini
Moving the Mountain -- Evanta CIO Presentation on Big Data and Big Content -- central premise -- Big Data analysis without a strategy for the Content that usually fulfills the analytics is a waste of time.
#AIIM14 keynote -- Turning Information Chaos into Information OpportunityJohn Mancini
My #AIIM14 keynote -- Mancini's Law --
Organizations are systems of information networks. They only operate effectively when there are clear and predictable information flows within and between these networks.
50% annual growth in the volume of digital information means that these networks – and especially the points of connection between them – will become increasingly unstable.
Without intervention, the resulting #infochaos will threaten the viability of the entire system.
e-book here -- http://www.aiim.org/infochaos
The Future of the Internet: the key trends (Futurist Speaker Gerd Leonhard)Gerd Leonhard
This is an edited version of a presentation I gave at ITUWorld 2013 in Bangkok, Nov 21, 2013, see more details at http://www.futuristgerd.com/2013/11/21/here-is-the-pdf-with-my-slides-from-the-ituworld-event-in-bkk-today/ Topics: US domination of the Internet and cloud computing, big data futures, privacy failure and the global digital rights bill, the importance of trust, key issues for cloud computing, and much more. Check www.gerdtube.com for a video version (should be available soon)
If you enjoy my slideshares please take a look at my new book “Technology vs Humanity” http://www.techvshuman.com or buy it via Amazon http://gerd.fm/globalTVHamazon
More at http://www.futuristgerd.com or www.gerdleonhard.de
Download all of my videos and PDFs at http://www.gerdcloud.net
About my new book: are you ready for the greatest changes in recent human history? Futurism meets humanism in Gerd Leonhard’s ground-breaking new work of critical observation, discussing the multiple Megashifts that will radically alter not just our society and economy but our values and our biology. Wherever you stand on the scale between technomania and nostalgia for a lost world, this is a book to challenge, provoke, warn and inspire.
Discussing the Global Commision on Internet Governance statement, Toward a So...Philip Sheldrake
The Global Commission on Internet Governance (ourinternet.org) published a statement 15th April 2015 for the Global Conference on Cyberspace meeting in The Hague. It calls on the global community to build a new social compact between citizens and their elected representatives, the judiciary, law enforcement and intelligence agencies, business, civil society and the Internet technical community, with the goal of restoring trust and enhancing confidence in the Internet.
This stack frames my contribution to a discussion of the statement at the Web Science Institute event 8th June 2015.
The hi:project: empowering you, empowering us, with a more human webThe hi:project
We pioneer the human interface, the successor to the user interface. We celebrate the human not the user, the individual not the worker, the person not the consumer, helping everyone contribute more value to and derive more value from society and the organizations in their lives.
Government For The People, By The People, In the 21st CenturyTim O'Reilly
My joint keynote with Jennifer Pahlka of Code for America at the Accela Engage conference in San Diego on August 5, 2014. We talk about current advances in technology, and how they call for anyone developing services to put their users at the center. In particular, we talk about how these lessons apply to government. Making government work by the people and for the people in a 21st century way is central to restoring faith in government.
This is the original keynote file for my talk at the Smart Disclosure Summit in Washington DC on March 30, 2012. I will upload a PDF with notes separately.
Technology and the future of education, learning, knowledge and universities ...Gerd Leonhard
These are the slides I used for my presentation in TheHaque NL on Nov 8 2013 see http://www.futuristgerd.com/2013/11/07/here-are-my-presentations-at-dehaagse-hogeschool-in-thehaque-nl-today/ Topics: screenification of education, p2p learning, from data to knowledge to wisdom, artificial intelligence and human learning, the impact of technology on how universities operate, customization and much more. Will there be 'Kodak Moments' for universities?
If you enjoy my slideshares please take a look at my new book “Technology vs Humanity” http://www.techvshuman.com or buy it via Amazon http://gerd.fm/globalTVHamazon
More at http://www.futuristgerd.com or www.gerdleonhard.de
Download all of my videos and PDFs at http://www.gerdcloud.net
About my new book: are you ready for the greatest changes in recent human history? Futurism meets humanism in Gerd Leonhard’s ground-breaking new work of critical observation, discussing the multiple Megashifts that will radically alter not just our society and economy but our values and our biology. Wherever you stand on the scale between technomania and nostalgia for a lost world, this is a book to challenge, provoke, warn and inspire.
A contribution to AMEC Measurement Week (the Association for the Measurement and Evaluation of Communication). Lifting a dominant focus on measuring media to one focused on measuring business performance in the communications context.
Civic tech the future of civic engagement and technology innovationAlberto Gomez Isassi
Conference imparted on October Monday 5, 2015 at the Civic Engagement Summit. University of Texas San Antonio (UTSA).
Civic Tech international landscape - what is being done to advance the smart cities agenda, citizen engagement in the digital age, the advent of ubiquitous technologies, and the impact of technology innovation in democracy
Capturing Users / Using social, engagement and mobile to drive acquisition an...Volker Hirsch
The slides to my talk at StartUp Next Sofia (which I also gave at the LauncHub Long Weekend) - delivered on 29 and 30 November 2013 in Sofia, Bulgaria.
Lee Rainie, director of Internet, Science and Technology Research at the Pew Research Center, spoke on May 10, 2017 to the American Bar Association’s Section of Science and Technology Law about the rise of the Internet of Things and its implications for privacy and cybersecurity. The velocity of change today is remarkable and increasingly challenging to navigate. Rainie discussed Pew Research Center’s reports about “Digital Life in 2025” and “The Internet of Things Will Thrive by 2025,” which present the views of hundreds of “technology builders and analysts” on the future of the internet. He also highlighted the implications of the Center’s reports on “Americans and Cybersecurity” and “What the Public Knows about Cybersecurity.”
World Government Summit on Open Source (keynote file)Tim O'Reilly
This is the keynote file for my talk at the Acquia World Government Summit on Open Source. I talked about the role of open source in the internet, and the role it can play in government.
SoLoMo The Future of Business in a networked societyGerd Leonhard
An edited version of my presentation at BPost in Brussels, June 26, 2012, on the future of business, publishing, ecommerce, marketing, social media... and print:) Enjoy and spread the word
Presentation to NASA executives concerning how Web 2.0 empowers organizations to achieve Performance in the 21st Century. Presented by John S. Hale, founder and principal of MINDWEST Strategies (www.mindwest.net)
In the social, mobile and cloud era, what does it take to be an Information P...John Mancini
Summary of massive changes underway in the enterprise IT marketplace being driven by social, mobile, and cloud, and the implications of these changes on what it means to be an information professional.
http://www.aiim.org/certification
The hi:project: empowering you, empowering us, with a more human webThe hi:project
We pioneer the human interface, the successor to the user interface. We celebrate the human not the user, the individual not the worker, the person not the consumer, helping everyone contribute more value to and derive more value from society and the organizations in their lives.
Government For The People, By The People, In the 21st CenturyTim O'Reilly
My joint keynote with Jennifer Pahlka of Code for America at the Accela Engage conference in San Diego on August 5, 2014. We talk about current advances in technology, and how they call for anyone developing services to put their users at the center. In particular, we talk about how these lessons apply to government. Making government work by the people and for the people in a 21st century way is central to restoring faith in government.
This is the original keynote file for my talk at the Smart Disclosure Summit in Washington DC on March 30, 2012. I will upload a PDF with notes separately.
Technology and the future of education, learning, knowledge and universities ...Gerd Leonhard
These are the slides I used for my presentation in TheHaque NL on Nov 8 2013 see http://www.futuristgerd.com/2013/11/07/here-are-my-presentations-at-dehaagse-hogeschool-in-thehaque-nl-today/ Topics: screenification of education, p2p learning, from data to knowledge to wisdom, artificial intelligence and human learning, the impact of technology on how universities operate, customization and much more. Will there be 'Kodak Moments' for universities?
If you enjoy my slideshares please take a look at my new book “Technology vs Humanity” http://www.techvshuman.com or buy it via Amazon http://gerd.fm/globalTVHamazon
More at http://www.futuristgerd.com or www.gerdleonhard.de
Download all of my videos and PDFs at http://www.gerdcloud.net
About my new book: are you ready for the greatest changes in recent human history? Futurism meets humanism in Gerd Leonhard’s ground-breaking new work of critical observation, discussing the multiple Megashifts that will radically alter not just our society and economy but our values and our biology. Wherever you stand on the scale between technomania and nostalgia for a lost world, this is a book to challenge, provoke, warn and inspire.
A contribution to AMEC Measurement Week (the Association for the Measurement and Evaluation of Communication). Lifting a dominant focus on measuring media to one focused on measuring business performance in the communications context.
Civic tech the future of civic engagement and technology innovationAlberto Gomez Isassi
Conference imparted on October Monday 5, 2015 at the Civic Engagement Summit. University of Texas San Antonio (UTSA).
Civic Tech international landscape - what is being done to advance the smart cities agenda, citizen engagement in the digital age, the advent of ubiquitous technologies, and the impact of technology innovation in democracy
Capturing Users / Using social, engagement and mobile to drive acquisition an...Volker Hirsch
The slides to my talk at StartUp Next Sofia (which I also gave at the LauncHub Long Weekend) - delivered on 29 and 30 November 2013 in Sofia, Bulgaria.
Lee Rainie, director of Internet, Science and Technology Research at the Pew Research Center, spoke on May 10, 2017 to the American Bar Association’s Section of Science and Technology Law about the rise of the Internet of Things and its implications for privacy and cybersecurity. The velocity of change today is remarkable and increasingly challenging to navigate. Rainie discussed Pew Research Center’s reports about “Digital Life in 2025” and “The Internet of Things Will Thrive by 2025,” which present the views of hundreds of “technology builders and analysts” on the future of the internet. He also highlighted the implications of the Center’s reports on “Americans and Cybersecurity” and “What the Public Knows about Cybersecurity.”
World Government Summit on Open Source (keynote file)Tim O'Reilly
This is the keynote file for my talk at the Acquia World Government Summit on Open Source. I talked about the role of open source in the internet, and the role it can play in government.
SoLoMo The Future of Business in a networked societyGerd Leonhard
An edited version of my presentation at BPost in Brussels, June 26, 2012, on the future of business, publishing, ecommerce, marketing, social media... and print:) Enjoy and spread the word
Presentation to NASA executives concerning how Web 2.0 empowers organizations to achieve Performance in the 21st Century. Presented by John S. Hale, founder and principal of MINDWEST Strategies (www.mindwest.net)
In the social, mobile and cloud era, what does it take to be an Information P...John Mancini
Summary of massive changes underway in the enterprise IT marketplace being driven by social, mobile, and cloud, and the implications of these changes on what it means to be an information professional.
http://www.aiim.org/certification
Info360 Keynote by AIIM President John ManciniJohn Mancini
What is happening to Enterprise IT? What are the implications for your organization? What should you do about it? For more detail, see http://www.aiim.org/roadmap.
Content Opportunities in Revolutionary TimesJohn Mancini
My Open Text ContentWorld keynote - The impact of SharePoint, Social, and Mobile on the Future of Information Management -- and the emerging role of information professionals
Originally delivered at Oracle Social Business Seminar - for more information on becoming a Certified Information Professional, go to http://www.aiim.org/certification.
Selling Document Management to the Mid MarketJohn Mancini
AIIM President John Mancini keynote at the Docuware Partner Conference -- Research cited in presentation available (free) at http://www.aiim.org/research.
Want to get involved in our big data/big content efforts? Direct Tweet me at jmancini77 -- I also did a blog post on this topic -- http://www.digitallandfill.org/2012/03/big-data-and-big-content-just-hype-or-a-real-opportunity.html
20111031 KMWorld 2011 Applying the Social Business Roadmap to Your OrganizationJesse Wilkins
This workshop delivered at KMWorld 2011 outlined the essential steps in the AIIM social business roadmap, presented a high-level assessment to conduct in order to develop an organization-specific roadmap, and outlined key strategies for the governance portion of the roadmap.
Focus is on understanding Information Professionals and how they connect with solution providers.
This was presented at the Document Management Solution Providers Executive Forum (http://www.aiim.org/dmspef).
Are You Ready for the Era of Big Data and Extreme Information Management?John Mancini
This is the first part of a 5-part series on the Information Challenges facing organizations. A white paper describing these challenges can be found here - http://pages2.aiim.org/CIPWebPage_InfoProWP.html
Why Should Consultants and Systems Integrators Become Certified Information P...John Mancini
How can AIIM's Certified Information Professional program help make your organization more effective? How can you use it to differentiate your firm in a very crowded IT solutions marketplace?
5 things you didn't know about automating governance and complianceJohn Mancini
Prospectus and presentation for upcoming multi-client research project by AIIM on the intersection between artificial intelligence & machine learning and information governance.
Digital Disruption and the Challenge of Keeping Members EngagedJohn Mancini
Some thoughts about how disruptive technologies impact the value proposition for how associations engage their members. From my keynote at the Aptify User Conference last year.
From Microfilm to Big Data - How Can One Brain Handle This Much Change Withou...John Mancini
How is Digital Disruption changing the role of Information in our organizations? How do we shift the focus from the "T"(technology) in IT to the "I" (information)?
Information Governance -- Necessary Evil or a Bridge to the Future?John Mancini
How the world is changing -- Old paradigms are being stretched to the breaking point
How we usually think about governance -- It’s not just about what you keep
How should we respond? -- Building an action plan for the next 2-3 years
Everything You Need to Know About Enterprise IT in Three SlidesJohn Mancini
Everything You Need to Know About...
...The History of Enterprise IT (1 slide)
...How Enterprise IT Buyers Are Changing (1 slide)
...How to Turn Information Chaos into Business Benefit (1 slide)
Wake up, C-Suite -- #InfoChaos is ApproachingJohn Mancini
Information Governance usually puts the C-Suite to sleep. But unless they start treating it as a strategic priority, organizations run the risk of being overwhelmed by #InfoChaos. A summary of the latest research by AIIM, ARMA, and Cohasset Associates.
Track keynote presentation at #otew2013, Open Text Enterprise World. Why our approach to information governance needs to change -- and focus on the BUSINESS.
Is IT Really the Villain? - Future of Technology in the EnterpriseJohn Mancini
Is IT the Villain? - The Future of Technology in the Enterprise -- A summary of my keynote presentation at the CITE Conference and Expo in San Francisco. How do organizations deal with the advantages of social, mobile, and consumer technologies without losing control?
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
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What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Pitch Deck Teardown: RAW Dating App's $3M Angel deck
How can social technologies be used to drive processes and innovation?
1. How
Social
Business
is
Driving
Innova4on
John
Mancini,
President,
AIIM
Blog
=
Digital
Landfill
Twi<er,
LinkedIn
&
Facebook
=
@jmancini77
Email
=
johnmancini@aiim.org
2. A
technology
ImplicaJons
How
do
I
use
inflecJon
social
point
business
to
drive
innovaJon?
3. Core
Beliefs
1. EffecJve
informaJon
management
ma<ers.
2. InformaJon
professionals
ma<er.
3. CollecJve
experience
ma<ers.
4. BOTH
users
and
suppliers
ma<er.
If
you
are
an
informaJon
professional,
AIIM
is
your
place!
6. Era
Mainframe
Mini
PC
Internet
???
Systems
of
Record
Years
1960-‐1975
1975-‐1992
1992-‐2001
2001-‐2009
2010-‐2015
Typical
A
batch
A
dept
A
A
web
thing
???
trans
process
document
page
managed
Best
Digital
known
IBM
Microsob
Google
???
Equipment
company
Content
Image
Document
Content
mgmt
Microfilm
???
Mgmt
Mgmt
Mgmt
focus
8. Social
everywhere.
• Outside
the
firewall…
– 1,330
years
worth
of
Jme
spent
every
day
on
Facebook.
– 800M
Facebook
users.
– 50%
log
in
on
any
day.
– 250M
photos
uploaded
per
day.
– Inside
the
firewall
(per
AIIM
Industry
Watch)…
– Only
38%
have
an
enterprise
social
strategy.
– But
27%
now
view
social
as
infrastructure.
10. Mobile
everywhere.
• Mobile
subscribers
have
grown
from
719M
in
2000
(60%
in
developed
world)
to
5.6M
today
(70%
in
the
developing
world).
• Only
835M
out
of
5.6M
devices
are
smartphones.
• q4:10
-‐
smartphones
+
tablets
>
notebooks
+
desktops.
• q2:10
-‐
Windows
operaJng
systems
<
50%
of
Internet
enabled
devices.
• Mobile
is
the
only
access
point
for
1/3
of
Internet
users.
11. Systems
of
Engagement
Social
and
Era
Mainframe
Mini
PC
Internet
Cloud
Systems
of
Record
Years
1960-‐1975
1975-‐1992
1992-‐2001
2001-‐2009
2010-‐2015
Typical
A
batch
A
dept
A
A
web
An
thing
trans
process
document
page
interacJon
managed
Best
Digital
known
IBM
Microsob
Google
Facebook
Equipment
company
Content
Social
Image
Document
Content
mgmt
Microfilm
Business
Mgmt
Mgmt
Mgmt
focus
Systems
12. Considera4on
Systems
of
Record
Systems
of
Engagement
Focus
TransacJons
InteracJons
Governance
Command
&
Control
CollaboraJon
Core
Elements
Facts
&
Commitments
Ideas
&
Nuances
Value
Single
Source
of
Truth
Discovery
&
Dialog
Standard
Accurate
&
Complete
Immediate
&
Accessible
Content
Authored
Communal
Primary
Record
Type
Documents
ConversaJons
Searchability
Easy
Hard
Usability
User
is
trained
User
“knows”
Accessibility
Regulated
&
Contained
Ad
Hoc
&
Open
RetenJon
Permanent
Transient
Policy
Focus
Security
(Protect
Assets)
Privacy
(Protect
Users)
17. 18-‐30
“I
expect
to
use
the
same
type
of
47%
networking
tools
with
my
31-‐45
business
colleagues
as
I
37%
do
with
my
friends
and
>45
family.”
31%
Source:
AIIM
18. “I
believe
that
18-‐30
the
‘wisdom
of
57%
the
crowds’
improves
31-‐45
informa4on
quality
”
49%
>45
33%
Source:
AIIM
23. “…fully
networked
enterprises
are
not
only
more
likely
to
be
market
leaders
or
to
be
gaining
market
share
but
also
use
management
pracJces
that
lead
to
margins
higher
than
those
of
companies
using
the
Web
in
more
limited
ways…”
26. “Linked
informaJon
such
as
pictures
and
websites
is
not
part
of
the
archive,
and
the
Library
has
no
plans
to
collect
the
linked
sites.”
27. When
is
“social”
a
Federal
“record?”
• Is
the
informaJon
unique
and
not
available
anywhere
else?
Is
it
a
record?
• Does
it
contain
evidence
of
an
agency’s
policies,
business,
mission,
etc.?
• Is
the
tool
being
used
in
relaJon
to
an
agency’s
work?
• Is
there
a
business
need
for
the
informaJon?
• Does
it
document
a
transacJon
or
decision?
Source
=
h<p://www.archives.gov/records-‐mgmt/bulleJns/2011/2011-‐02.html
28. If
the
answers
to
ANY
of
the
above
quesJons
are
yes,
then
the
content
is
likely
to
be
a
Federal
record.
Source
=
h<p://www.archives.gov/records-‐mgmt/bulleJns/2011/2011-‐02.html
29. When
the
heck
is
social
content
NOT
a
Federal
Record
under
this
definiJon?
Source
=
h<p://www.archives.gov/records-‐mgmt/bulleJns/2011/2011-‐02.html
30. Considered
remedies:
• 87%
Social
Media
Policy
• 86%
Employ
training
• 85%
Capturing
confidenJal
data
• 85%
Data
loss
prevenJon
• 84%
Data
management
technology
• 82%
Archive
sensiJve
info
Source:
Symantec
h<p://bit.ly/niAPxy
31. A
technology
ImplicaJons
How
do
I
use
inflecJon
social
point
business
to
drive
innovaJon?
32. IntegraJon
of
social
into
business
processes
Role
Before
the
empowered
era
New
opportuni4es
CEO
OpJmize
customer
sales
and
Encourage
direct
engagement
expenses;
manage
top-‐down
with
customers;
promote
cross-‐
organizaJonal
structures
organizaJonal
collaboraJon
CommunicaJons
Use
email,
Web,
print
and
Use
video
and
social
channels
to
social
channels
for
outbound
promote
interacJve
communicaJon
communicaJons
Customer
service
Serve
customers
at
the
lowest
Engage
customer
directly
using
possible
cost
social
and
mobile
technologies
HR
Use
teacher-‐based
classroom
Harness
video
and
social
or
online
training
technology
for
peer-‐led
learning
and
development
MarkeJng
Treat
customers
as
a
target
Harness
empowered
customers
populaJon
to
be
reached
and
as
a
markeJng
channel
that
influenced
influences
others
Sales
Use
tradiJonal
channels
to
Use
mobile
and
social
speak
directly
with
customers
technologies
to
speak
directly
Source:
Forrester
with
customers
33. The
benefits
of
the
networked
enterprise
%
repor4ng
median
Employee
benefits
this
improve
Inc
speed
of
knowledge
access
77%
30%
Reducing
communicaJons
costs
60%
10%
Inc
speed
of
access
to
internal
experts
52%
30%
Decreasing
travel
costs
44%
20%
Inc
employee
saJsfacJon
41%
20%
Reduce
operaJonal
costs
40%
20%
Reduce
Jme
to
market
29%
20%
Inc
#
of
successful
innovaJons
28%
20%
Inc
revenues
18%
15%
Source = McKinsey Quarterly, The rise of the networked enterprise
34. More
than
35%
of
P&G’s
new
products
come
from
customer
and
partner
networks
Source:
Former
CEO
A.G
Lafley,
HBS
35. Use
Case:
Sales
and
MarkeJng
Co-‐operaJon
• Between
2.5x
and
3x
improvement
in
Sales
and
MarkeJng
co-‐operaJon
Photo:
h<p://www.flickr.com/photos/steve-‐brandon/382505744/sizes/l/in/photostream/
36. Use
Case:
Enterprise
Q&A
• 38%
of
organizaJons
get
half
or
more
of
answers
from
unexpected
sources.
Photo:
h<p://www.flickr.com/photos/gamingunion/5842848685/sizes/l/in/photostream/
37. Use
Case:
Open
InnovaJon
• 48%
have
surfaced
major
changes
to
internal
processes
• 34%
have
come
up
with
major
changes
to
external
offerings
Photo:
h<p://www.flickr.com/photos/rlukebryant/2061264570/
41. Rise
of
the
“Professional
roles
focused
on
informa8on
management
will
InformaJon
be
different
to
that
of
Professional
established
IT
roles.
An
informa8on
professional
will
not
be
one
type
of
role
or
skill
set,
but
will
in
fact
have
a
number
of
specializaJons.”
Deb
Logan
and
Regina
Casonata,
Gartner
42. PROFESSIONAL
CERTIFICATION
covering
the
broad
based
body
of
knowledge
that
every
informaJon
professional
needs
to
understand.
DOMAINS
FOCUS
AREAS
Enterprise
search,
Business
intelligence,
Master
Access/
Use
data
management,
Text
analyJcs
InformaJon
capture,
BPM,
KM,
Email
Capture/Manage
management,
Content
management
CollaboraJon,
Social
media,
Info
workplace,
IM,
Collaborate/Deliver
TelecommuJng
support,
Web
conferencing
Security,
RM,
Data
privacy,
DRM,
Archiving,
Secure/Preserve
eDiscovery
Info
architecture,
Technical
architecture,
Cloud
Architecture/Systems
compuJng,
Mobile
apps,
Websites
and
portals
Strategic
planning,
Building
business
case,
Impl
Plan/Implement
planning,
Req
def,
SoluJon
design,
Change
mgmt
43. How
Social
Business
is
Driving
Innova4on
John
Mancini,
President,
AIIM
Blog
=
Digital
Landfill
Twi<er,
LinkedIn
&
Facebook
=
@jmancini77
Email
=
johnmancini@aiim.org