The Five Keys
To Managing any Emergency Incident
SITUATIONAL AWARENESS
             Defined as
             • “Knowing what is going
               on so you can figure out
               what to do."


And
• "What you need to know
  to not be surprised."
SITUATIONAL AWARENESS

You can perceive many cues
in the environment and still
miss CRITICAL ones.

You can perceive CRITICAL
CUES and still not be able to
make SENSE of them.
SITUATIONAL AWARENESS

  Situational Awareness / Attention
  Management is the prioritization
  of applying brain resources to:
Visiting Nurse is ConcernedTrouble Breathing Allergic to Peanuts!!!
             PERCEPTION – 1
               Distress, Dyspnea,Recent Antibiotic Prescription
              IdentifyingInhalers
                              Cues
Sister has medical Power of Attorney
                Wheezing, Old
                                     Tachypnea,  st
Had a lovely time at the flower show on Wednesday!Pulse 118 bpm
ECG = Sinus Rhythm w/ PVCs Respirations–
                     PROCESSING 32/min. BP 180 / 100
                       Sensemaking
                             Asthma
                                 2nd
SpO2 88% Weak !!!!!!! Leg Pain Diaphoretic Anxiety EtCO2 28%
Surgery in 2004 for cysts. Urine has been “green-ish” Pale!! Elderly
                            PREDICTING
                               Problem
                              Nebulizer
                               Solving
                                  3rd
                              Petechiae
                                 Now
THE OODA LOOP
• Col. Boyd
  • Observe       F-86 Sabre


  • Orient
  • Decide
  • Act
  • Loop        MiG 15
5 Keys: Stay Keen



CODE -
 EASY
CODE - Easy
• Cognition: We need more brains!
  • Crew Resource Management




  Tip
CODE - Easy
• Observation: Sense and Perception
  • Systematic (not robotic)
  • Crew Resource Management
  • Concise, systematic Hand-Off Reports
CODE - Easy
• Distractors: The Medic needs quiet time!
  • Assessment Prioritization
  • Checklists
  • Good Scene Management
CODE - Easy


Tip
CODE - Easy
• Experience: Knowing is half the battle!
  • Education
  • Simulation
  • Visualization
  • Practice
  • Mentorship
CODE - Easy
• Easy: A Lazy Medic is a good Medic
  • Field Guides / Apps
  • Checklists / Tactical Boards
  • Streamlined Protocols and Algorithms
CODE - Easy
  Cognition
  Observation
  Distractors
  Experience
  Easy
Your Job!
• Incident Commander
• Liaison
• Healer
• Technician
• Consultant
• Driver
• Radio operator
• Equipment Specialist
The Five Keys
• Size Up
• Call for Help
• Secure the Scene
• Identify Objectives
• Complete the “Next Task”
SIZE UP
•Through the Windshield
• Address / Area / Access
• Command location
• Actions
• Number of patients
• Dangers
• Operational Needs
The Five Keys
• Size Up
• Call for Help
• Secure the Scene
• Identify Objectives
• Complete the “Next Task”
WHAT
                    CAN Reports

             One patient pinned                Planning to roll up            Manpower
Conditions




                                     Actions




                                                                      Needs
                 under dash                        dash

                                                                              Send FD to assist
             Difficulty with lower             Removing glass
                   extremities                    from
                                                  windshield                  Dispatch
                                                                                  helicopter
             Stable vital signs
                                               Establishing I.V. on
                                                   patient
HOW
• Mobile / Vehicle
• Portable
 • Walkie-Talkie

• Face to Face
 • In person
 • Runner
 • Bullhorn
WHO
• NIMS
  • Own Agency
  • Local
  • County / Region
  • State
  • Federal
The Five Keys
• Size Up
• Call for Help
• Secure the Scene
• Identify Objectives
• Complete the “Next Task”
SECURE THE SCENE
• Isolate and Deny Entry
• Me, Us, You, Them
• Hot, Warm, and Cold
• Triage, Treatment, and
  Transport
The Five Keys
• Size Up
• Call for Help
• Secure the Scene
• Identify Objectives
• Complete the “Next Task”
IDENTIFY OBJECTIVES
• Command & Control
• Identify
 • Objectives
 • Resources

• Delegate
 • Tasks
 • Authority
The Five Keys
• Size Up
• Call for Help
• Secure the Scene
• Identify Objectives
• Complete the “Next Task”
NEXT TASK
• Identify
 • Priorities
 • “Next Task”

• Make it so
 • Say
 • Do
STAY KEEN
  Cognition
  Observation
  Distractors
  Experience
  Easy
ON SCENE
Size Up
Call for Help
Secure the Scene
Identify Objectives
Complete the “Next
Task”
Thank You!




      EMS,
Five keys to Emergency Scene Management

Five keys to Emergency Scene Management

  • 1.
    The Five Keys ToManaging any Emergency Incident
  • 3.
    SITUATIONAL AWARENESS Defined as • “Knowing what is going on so you can figure out what to do." And • "What you need to know to not be surprised."
  • 4.
    SITUATIONAL AWARENESS You canperceive many cues in the environment and still miss CRITICAL ones. You can perceive CRITICAL CUES and still not be able to make SENSE of them.
  • 5.
    SITUATIONAL AWARENESS Situational Awareness / Attention Management is the prioritization of applying brain resources to: Visiting Nurse is ConcernedTrouble Breathing Allergic to Peanuts!!! PERCEPTION – 1 Distress, Dyspnea,Recent Antibiotic Prescription IdentifyingInhalers Cues Sister has medical Power of Attorney Wheezing, Old Tachypnea, st Had a lovely time at the flower show on Wednesday!Pulse 118 bpm ECG = Sinus Rhythm w/ PVCs Respirations– PROCESSING 32/min. BP 180 / 100 Sensemaking Asthma 2nd SpO2 88% Weak !!!!!!! Leg Pain Diaphoretic Anxiety EtCO2 28% Surgery in 2004 for cysts. Urine has been “green-ish” Pale!! Elderly PREDICTING Problem Nebulizer Solving 3rd Petechiae Now
  • 6.
    THE OODA LOOP •Col. Boyd • Observe F-86 Sabre • Orient • Decide • Act • Loop MiG 15
  • 8.
    5 Keys: StayKeen CODE - EASY
  • 9.
    CODE - Easy •Cognition: We need more brains! • Crew Resource Management Tip
  • 10.
    CODE - Easy •Observation: Sense and Perception • Systematic (not robotic) • Crew Resource Management • Concise, systematic Hand-Off Reports
  • 11.
    CODE - Easy •Distractors: The Medic needs quiet time! • Assessment Prioritization • Checklists • Good Scene Management
  • 12.
  • 13.
    CODE - Easy •Experience: Knowing is half the battle! • Education • Simulation • Visualization • Practice • Mentorship
  • 14.
    CODE - Easy •Easy: A Lazy Medic is a good Medic • Field Guides / Apps • Checklists / Tactical Boards • Streamlined Protocols and Algorithms
  • 15.
    CODE - Easy Cognition Observation Distractors Experience Easy
  • 17.
    Your Job! • IncidentCommander • Liaison • Healer • Technician • Consultant • Driver • Radio operator • Equipment Specialist
  • 18.
    The Five Keys •Size Up • Call for Help • Secure the Scene • Identify Objectives • Complete the “Next Task”
  • 19.
    SIZE UP •Through theWindshield • Address / Area / Access • Command location • Actions • Number of patients • Dangers • Operational Needs
  • 20.
    The Five Keys •Size Up • Call for Help • Secure the Scene • Identify Objectives • Complete the “Next Task”
  • 21.
    WHAT CAN Reports One patient pinned Planning to roll up Manpower Conditions Actions Needs under dash dash Send FD to assist Difficulty with lower Removing glass extremities from windshield Dispatch helicopter Stable vital signs Establishing I.V. on patient
  • 22.
    HOW • Mobile /Vehicle • Portable • Walkie-Talkie • Face to Face • In person • Runner • Bullhorn
  • 23.
    WHO • NIMS • Own Agency • Local • County / Region • State • Federal
  • 24.
    The Five Keys •Size Up • Call for Help • Secure the Scene • Identify Objectives • Complete the “Next Task”
  • 25.
    SECURE THE SCENE •Isolate and Deny Entry • Me, Us, You, Them • Hot, Warm, and Cold • Triage, Treatment, and Transport
  • 26.
    The Five Keys •Size Up • Call for Help • Secure the Scene • Identify Objectives • Complete the “Next Task”
  • 27.
    IDENTIFY OBJECTIVES • Command& Control • Identify • Objectives • Resources • Delegate • Tasks • Authority
  • 28.
    The Five Keys •Size Up • Call for Help • Secure the Scene • Identify Objectives • Complete the “Next Task”
  • 29.
    NEXT TASK • Identify • Priorities • “Next Task” • Make it so • Say • Do
  • 32.
    STAY KEEN Cognition Observation Distractors Experience Easy
  • 33.
    ON SCENE Size Up Callfor Help Secure the Scene Identify Objectives Complete the “Next Task”
  • 35.

Editor's Notes

  • #4 DEFINITION
  • #5 Are we looking INTO these items (implications) or simply AT them (past them).
  • #6 Baloon frame example.
  • #7 Col. John Boyd in VietnamF-86 Sabre vs MiG 15
  • #9 “Solutions” - Because we’re the fire service and I’m here to help.
  • #11 Automatic Mutual Aid, Etc.
  • #13 Because this is the fire service and we’re here to help.
  • #36 The purpose of this presentation was to help make you confident that you were not falling prey to common cognitive illusions so that you could make better, faster decisions with more confidence.