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Presentation
Topic: Effective Listening
Presented By:
Ahmad Raza
Faisal Javed
09-01-2016 Effective Listening 1
Defination:
Listening is an act of hearing with attention and
understanding..
“Listening is the complex and selective process of
receiving ,focusing ,desiphering ,accepting and
storing.”
09-01-2016 Effective Listening 2
Remember that ‘hearing’ is not ‘listening’. Any
sound or voice that we receive is not ‘listening’.
09-01-2016 Effective Listening 3
Hearing Listening
Is receiving words Is receiving words for
meaning
Happens itself Is made to happen
Is not selected Is selected
Requires no attention Requires attention
Listening is one of the most important language
skills.Listening is done for the following purposes
1. To analyze message
2. To be inspired
3. To improve Communication
4. To get information
09-01-2016 Effective Listening 4
Listening takes place only when all these activities of
the process are present.
1. Hearing the sounds and voices.
2. Paying attention to the sounds and words.
3. Understanding the words received or focused
upon to get main idea.
4. Interpreting the message as intended by the speaker.
5. Putting the accepted message in mind for future
recalls.
09-01-2016 Effective Listening 5
1. Active Listening
It is a listening in which a listener is active both
physically and mentally. An active listener is fully
prepared to accept ideas of the speaker. In active
listening, he fights distraction and holds eye
contact and listens for central idea.
09-01-2016 Effective Listening 6
2. Passive Listening
It is simple hearing and no evaluation. In passive
listening the listener is passive and inactive both
physically and mentally.Passive listener distracted
easily, shows no active interest.
09-01-2016 Effective Listening 7
 Good listening reflects courtesy and good
manners.
Good listening skill can improve social relations
and conversation.
Good listening creates better goodwill.
09-01-2016 Effective Listening 8
Listening is a positive activity rather than a negative
activity.
Good listening creates good impression for the
speaker.
Its crate good relationship between listener and
speaker.
09-01-2016 Effective Listening 9
The factors that hamper effective listening are
called listening problems, barriers or faults.
1. Prejudice against the Speaker
2. Physical Environment
3. Faster Thinking Speed
4. Semantic Stereotypes (Annoying Words)
5. Monotonous Delivery (Speaking at same tone)
6. Selective Listening
7. Taking Detailed Notes
09-01-2016 Effective Listening 10
We can improve listening by adopting these
suggestions :
1. Be Prepared
2. Remove Prejudice Against the Speaker
3. Listen To Understand, Not Refute
4. Focus Your Attention
5. Stop Talking
6. Control Negative Actions
09-01-2016 Effective Listening 11

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Faisal ahmad communication skill (presentation)

  • 1. Presentation Topic: Effective Listening Presented By: Ahmad Raza Faisal Javed 09-01-2016 Effective Listening 1
  • 2. Defination: Listening is an act of hearing with attention and understanding.. “Listening is the complex and selective process of receiving ,focusing ,desiphering ,accepting and storing.” 09-01-2016 Effective Listening 2
  • 3. Remember that ‘hearing’ is not ‘listening’. Any sound or voice that we receive is not ‘listening’. 09-01-2016 Effective Listening 3 Hearing Listening Is receiving words Is receiving words for meaning Happens itself Is made to happen Is not selected Is selected Requires no attention Requires attention
  • 4. Listening is one of the most important language skills.Listening is done for the following purposes 1. To analyze message 2. To be inspired 3. To improve Communication 4. To get information 09-01-2016 Effective Listening 4
  • 5. Listening takes place only when all these activities of the process are present. 1. Hearing the sounds and voices. 2. Paying attention to the sounds and words. 3. Understanding the words received or focused upon to get main idea. 4. Interpreting the message as intended by the speaker. 5. Putting the accepted message in mind for future recalls. 09-01-2016 Effective Listening 5
  • 6. 1. Active Listening It is a listening in which a listener is active both physically and mentally. An active listener is fully prepared to accept ideas of the speaker. In active listening, he fights distraction and holds eye contact and listens for central idea. 09-01-2016 Effective Listening 6
  • 7. 2. Passive Listening It is simple hearing and no evaluation. In passive listening the listener is passive and inactive both physically and mentally.Passive listener distracted easily, shows no active interest. 09-01-2016 Effective Listening 7
  • 8.  Good listening reflects courtesy and good manners. Good listening skill can improve social relations and conversation. Good listening creates better goodwill. 09-01-2016 Effective Listening 8
  • 9. Listening is a positive activity rather than a negative activity. Good listening creates good impression for the speaker. Its crate good relationship between listener and speaker. 09-01-2016 Effective Listening 9
  • 10. The factors that hamper effective listening are called listening problems, barriers or faults. 1. Prejudice against the Speaker 2. Physical Environment 3. Faster Thinking Speed 4. Semantic Stereotypes (Annoying Words) 5. Monotonous Delivery (Speaking at same tone) 6. Selective Listening 7. Taking Detailed Notes 09-01-2016 Effective Listening 10
  • 11. We can improve listening by adopting these suggestions : 1. Be Prepared 2. Remove Prejudice Against the Speaker 3. Listen To Understand, Not Refute 4. Focus Your Attention 5. Stop Talking 6. Control Negative Actions 09-01-2016 Effective Listening 11