TO EXPLAIN THE TYPES OF LISTENING SKILLS AND THE ROLL OF LISTENING SKILLS IN OUR LIFE. AND COMPARISON OF LISTENING SKILLS WITH OTHER SKILLS. AND ADVANTAGES OF LISTENING SKILLS.

2. PRESENTED BY:
GROUP # 01
1. SHAZAIB MALIK 2019-BT-CIVIL-02 Listening Comes First
2. M. ABDULLAH 2019-BT-CIVIL-10 Types , Rules , Importance Of Listening
3. SHAZAIB ALI 2019-BT-CIVIL-05 Effective And Features Of Listening
4. M. FAISAL H Q 2019-BT-CIVIL-26 Process & Techniques Of Listening

3. Introduction:
 Listening comes first
 Difference between Hearing & Listening
 Definition of listening and listening skills
 Importance of listening skills
 Effective listening
 Features of listening
 Process of listening
 Techniques of listening skills

4.  Listening Comes First…
The first & the foremost communication skill that we learn in
our lives is nothing but “LISTENING”
LISTENING
SPEAKING
READING
WRITING

5. Difference between Hearing
& Listening…
Hearing: Listening:
 Hearing is simply the act Listening is an action where
of perceiving sound by you choose to actively
the ear. Concentrate on what you hear.
 Hearing occurs with or In Listening your brain process
without your consent. The information into knowledge.
“Listening is not the same as hearing & hearing is not the same as
listening.”

6. What is listening?
The process of receiving,
constructing meaning from, and
responding ton spoken and/or non -
verbal messages; to hear
something with thoughtful
Attention.

7. What are listening skills?
Listening skills are
the ways to help you
listen something
more effectively.

8. SKILLS CHART
53%
17%
16%
14% Listening
Reading
Speaking
Writing

9. Types Of Listening…
 Discriminative Listening
 Pretense Listening
 Selective Listening
 Attentive/Active Listening

10. Rules of Listening…
 Stop talking.
 Stop thinking
 Remove distractions
 Do not let your mind wander
 Do not pre-judge
 Be patient
 Empathize with the speaker

11. Importance of Listening
Skills…
 An attentive listener simulates better
speaking by the speaker.
 A good listener learns more then an
ordinary listener.
 A good listener learns to detect prejudices,
assumptions and attitudes.
 Communication is not complete without
effective listening.

12. Effective listening…
Effective/active listening is actively absorbing the
Information given to you by the speaker, showing
that you are interested.
It can also include providing the speaker with the
Feedback, by asking relevant questions so the
Speaker knows the message is received.

13. Features of listening…
 Listening is a mental activity.
 It improves by consciousness and concentration.
 It is a skill as it can be improved by experience.
 Non-verbal communication also help in listening.
 Listening stimulates speaking.
 Listening involve paying close attention to the
sounds that come in way of communication.

14. Process of listening…
1. RECEIVING
2. UNDESTANDING 3. REMEMBERING
4. EVALUATING 5. RESPONDING

15. It refers to the respond caused by sound waves simulating
the sensory receptors of the ear; it is physical response.
It is stage at which you learn what the speaker means
“The thought and emotional tone.”
1. Receiving:
2. Understanding:

16. It is important listening process because it means
that as individual added message to the minds
storage bank.
It consists of judging the message in some way .
3. Remembering:
4. Evaluating:

17. This stage requires that the receiver complete the process
through verbal and/or non -verbal feedback; because the
speaker has no other way to determine if a message has
been a received.
This stage becomes the only over means by which the
sender may determine the degree of success in transmitting
the message.
5. Responding:

18. Techniques Of Listening skills…
 Focus on key-point.
 Being aware of both verbal and non-verbal messages.
 Listen with an open mind.
 Avoid false attention and pretending to listen.
 Wait for the speaker to pause to ask clarifying question.
 Be attentive, but relaxed.
END