Chapter 1 discusses the importance of communication skills, highlighting that a significant portion of youth struggle with oral communication. It explores various levels of communication, components affecting it, and models of communication while emphasizing the need for ethical communication practices. The chapter concludes by underscoring the role of feedback and the responsibility of both communicators and listeners to maintain ethical standards.

1. CHAPTER 1The Human Communication Process

2. Communication is one of the most important skills we learn.And yet…

4. 20% of the nation’s youth cannot adequately communicate orally

5. 63% cannot give clear oral directions

6. Adults listen at a 25% level of efficiency

7. 50 - 70% of people fear speaking in public

9. How would you define communication?

10. How would you define communication?

11. Characteristics of communication

12. Levels of communication Intrapersonal Interpersonal Public

13. Communication occurs within a system. When the system breaks down, communication breaks down. Bad systems can correct themselves.

14. Components of human communication

15. Individual perceptions

16. Source

17. Channel

18. Receiver

19. Context

20. NoiseEnvironmentalPhysiological-impairmentSemanticSyntacticalOrganizationalCulturalPsychologicalCan happen at any stage. You have to learn how to deal with it by constantly seeking feedback

21. Models of communication

22. Group Project Assignments

23. Models of communicationLINEAR

24. Models of communicationINTERACTIONAL

25. Models of communicationTRANSACTIONAL

26. How are these models being challenged today?

29. Ethical communicationEthical communication is to conform to the moral standards of their societyUnethical communicators use language that degrades or injures human personalities by exaggeration, pseudotruths, twisting of words and name-calling

30. Ethical communicationRaise listeners’ level of expertise on a topicAvoid mental or physical coercionGive credit to sourceDon’t invent or fabricate informationRemember! Listeners have to be ethical too, by taking things in with a grain of salt