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Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
1
Managing Change on a Personal Level
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
Change
Word Association
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
3
“Change – What Comes To Mind”
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
4
Change
… an event or situation that
happens; a process of endings,
transitions, and new beginnings
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
5
Organizational Career/Job
Personal
Culture
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
6
• Financial • Health/Well-being
• Family
• Natural disasters
• Political
• Social
• Organizational
• Budget
• Home/Location
Causes
• Age/Yrs. Of Service
• Technological
• Death, divorce, disease
• Children
• New Leadership
• Merger-Acquisition
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
7
• Financial
• Health
• Relationships
• Lifestyle
• Personal
Loss
• Performance
• Teamwork
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
8
• Growth
• Development
• A New Beginning
• Renewal
OPPORTUNITIES
• Refreshing
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
9
New thoughts
and behaviors
The Change Model: Zones
Status Quo Zone of Disruption
Zone of Adoption
Zone of Innovation
Performance
Time
Change is
introduced
Point of
Decision
New result
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
10
Change and Transition – What’s The Difference?
• Change is situational.
• Transition is a personal and subjective experience.
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
Soft
Transition
Leadership
Endings Transitions
New
Beginnings
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
My Change Experience
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
My Typical Reaction To Change
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
14
What is a change on-the-job
that you are currently experiencing?
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
15
Reactions to Change
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
16
Stress Response Cycle
Trigger
Situation
Cognitive
Emotive
Behavioral
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
17
Shock
Numbness
Denial
Emotional Outbursts
Anger
Fear
Searchings
Bargaining
Panic
Guilt Isolation
Loneliness
Depression
“Re-entry” Troubles
New Relationships
New Behaviors
New Patterns
Hope
Acceptance
Coaching others
Higher Results
Inspiration
Recognition
Pride
New Ways
Performance
Time
The Change Model: Zones
Status Quo Zone of Disruption
Zone of Adoption
Zone of Innovation
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
18
Behaviors
Defense Mechanisms
Need
Drive
Behaviors
Goal
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
19
“Who Moved My Cheese?”
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
20
Talking It Out
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
21
Talking It Out
• No shutting down, saying nothing, or leaving the room
• No threatening, intimidating or coercing
Ground Rules
• Talk for as long as you need to express your thoughts, feelings and
behaviors.
• No distractions or interruptions by others.
• Others are encouraged to listen actively and reflect back what is said.
• Identify what it is you need to “let go” of in order to move on.
• Ask for help (i.e., I need help with… I’d like…
Process
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
22
Skills for Managing Change
Taking New Actions
Recognizing Obstacles
Anticipate Change
Imagining Success
Douglas W. Bush, M.A. http://www.douglaswbush.com
2007 © All Rights Reserved
Summary and Closing

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Change and Personal Transition

  • 1. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 1 Managing Change on a Personal Level
  • 2. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved Change Word Association
  • 3. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 3 “Change – What Comes To Mind”
  • 4. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 4 Change … an event or situation that happens; a process of endings, transitions, and new beginnings
  • 5. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 5 Organizational Career/Job Personal Culture
  • 6. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 6 • Financial • Health/Well-being • Family • Natural disasters • Political • Social • Organizational • Budget • Home/Location Causes • Age/Yrs. Of Service • Technological • Death, divorce, disease • Children • New Leadership • Merger-Acquisition
  • 7. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 7 • Financial • Health • Relationships • Lifestyle • Personal Loss • Performance • Teamwork
  • 8. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 8 • Growth • Development • A New Beginning • Renewal OPPORTUNITIES • Refreshing
  • 9. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 9 New thoughts and behaviors The Change Model: Zones Status Quo Zone of Disruption Zone of Adoption Zone of Innovation Performance Time Change is introduced Point of Decision New result
  • 10. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 10 Change and Transition – What’s The Difference? • Change is situational. • Transition is a personal and subjective experience.
  • 11. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved Soft Transition Leadership Endings Transitions New Beginnings
  • 12. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved My Change Experience
  • 13. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved My Typical Reaction To Change
  • 14. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 14 What is a change on-the-job that you are currently experiencing?
  • 15. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 15 Reactions to Change
  • 16. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 16 Stress Response Cycle Trigger Situation Cognitive Emotive Behavioral
  • 17. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 17 Shock Numbness Denial Emotional Outbursts Anger Fear Searchings Bargaining Panic Guilt Isolation Loneliness Depression “Re-entry” Troubles New Relationships New Behaviors New Patterns Hope Acceptance Coaching others Higher Results Inspiration Recognition Pride New Ways Performance Time The Change Model: Zones Status Quo Zone of Disruption Zone of Adoption Zone of Innovation
  • 18. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 18 Behaviors Defense Mechanisms Need Drive Behaviors Goal
  • 19. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 19 “Who Moved My Cheese?”
  • 20. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 20 Talking It Out
  • 21. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 21 Talking It Out • No shutting down, saying nothing, or leaving the room • No threatening, intimidating or coercing Ground Rules • Talk for as long as you need to express your thoughts, feelings and behaviors. • No distractions or interruptions by others. • Others are encouraged to listen actively and reflect back what is said. • Identify what it is you need to “let go” of in order to move on. • Ask for help (i.e., I need help with… I’d like… Process
  • 22. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved 22 Skills for Managing Change Taking New Actions Recognizing Obstacles Anticipate Change Imagining Success
  • 23. Douglas W. Bush, M.A. http://www.douglaswbush.com 2007 © All Rights Reserved Summary and Closing