Effective Interviewing Skills - To Get The Job Offer!

Effective Interviewing Skills
Presenting Yourself in Person To Get
The Job Offer!

Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A.

Purpose

To provide you with the knowledge, skills and tools
to build a level of comfort and confidence in presenting
yourself effectively during an employment/job interview
to get the job offer!


Objectives
Within the next two and a two hours you will learn:
 the type of job interview most companies use and why
 steps in the job interview process
 who your interviewers are like to be and their role
 skills for effective interviewing
 what the interviewers are looking for
 recommends model for answering questions
 how to prepare for questions asked
 the key to a successful job interview
 tips on building confidence and reducing anxiety


Type of Interview
- Behavioral Method

 Developed based upon a “critical incident”
method of job analysis
 Questions are asked to elicit behaviors used in the past,
or that might be used in the future.
 Predict future success based upon past performance
or potential.

Purpose:
- Identify key strengths and areas for development.
- Make a recommendation for hire or not.


Steps in the Interview Process

 Introductions

 Questions and Answers

 Closing

 Follow up
 Approximately 1 to 1-1/2 hours


Interviewers

 Who are they?

 What is their role?
 Where will they conduct the interview?

 Why more than one interviewer?

 How are they trained?
 When will they notify me?


Skills for Interviewing Effectively
Be prepared to:
 Listen
 Speak
 Project
 Present
 Convince

 Influence


Interviewers Are Looking For…
Evidence of your levels of:

 Job Knowledge

 Skills
 Abilities

 Personal Characteristics


How do the Interviewers Evaluate Me?

The Rating Scale
- 1 to 5 point rating scale, where 1 is the lowest and 5 is the highest
- “1” is reflective of “little or none of the skill being demonstrated”
- “5” indicates a “great amount” of the skill being demonstrated

Individual Skill Ratings
The interviewers assign:
- an individual rating for each skill being evaluated.
- an overall rating.


Answering Questions
Step 1: S Describe the situation

Step 2: A Describe the action

Step 3: R Describe the result

Step 4: O Describe the outcome


Listening and Responding
Listen carefully:
• to ensure your understanding by:
-summarizing
-paraphrasing
-asking to have the question repeated

• for what is being asked:
-who, what, when, where, why, how
-describe
-explain
- to identify what skill area the question best fits


Answering Questions Asked

Answer by demonstrating:

 that you possess the skill.

 the frequency with which you have used the skill.
 the outcome of when you used the skill in the past.


Describe:

 a recent work-related example of when you
used the skill:
 what was the situation?
 where did the situation occur?
 when did it happen?
 who was involved?
 why did the situation occur?
 … etc.


Most importantly, state clearly:
 what action YOU took to respond to and
correct the situation?
Summarize by demonstrating:
 that you have used the skill in the past with
positive results.
 that it was a result of your special skills, abilities, or
personal characteristics.
 how you would welcome the challenge of using the
skill in the position you’re interviewing for.


Practice, Practice, Practice



Use the

“Interview Preparation Worksheet”
Provided


Key To Your Success…
Distinguish yourself!

 Communicate a strong
understanding of the job.
 Express how your strengths
not only meet, but exceed,
requirements even in a worst
case scenario.
 Demonstrate how you will
add value to the organization.


Building your confidence…
Tips:

 Talk about your best points and speak with
confidence!

 DO use words that show you have faith in yourself.

 DO answer the interviewers’ concerns.

 DON’T put yourself down with negative statements.

 DON’T use weak words.


Overcoming Anxiety


Questions To Ask Or Not?

Remember:

 Ask questions of the interviewers that support that
you have the knowledge, skills, abilities, and
personal qualities to meet the demands of the job.

 Avoid asking questions related to how you will
benefit from getting the job.


Summary and Questions?


Effective Interviewing Skills - To Get The Job Offer!

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