The Art of Agile Coaching as shared by Santhosh Vijay

1. Art of Agile coaching
A-B-C

2. Credits
Craig Smith, Agile Coaching Workshop
Lyssa Adkins and Michael´s Agile Coaching Session
Lasse Ziegler on Coaching Conversation

3. Anybody-can-Become-a-Coach

5. an agile coach is…
someone who takes teams beyond
getting agile practices up and running, into their
deliberate and joyful pursuit of high performance
development relationship direction
accountability results

7. SME (VS) Influencer

8. Trainer
Coach
Facilitator
Consultant

10. The essence of Coaching Conversation

11. Arc of the Coaching Conversation
Client’s agenda
Self-management
Exploration (Listening, Powerful Question)
Accountability / Action
Create the
environment
What’s their
agenda?
Explore the Topic
Are my biases
Showing? Narrow down
Actions
Commit to
actions

12. Meta
Level
Conversation
Level
Structure of a Coaching Conversation

13. Meta
Level
Conversation
Level
Structure of a Coaching Conversation
Create
an
environm
ent
Show interest and
have a good small-talk
Contact

14. Meta
Level
Conversation
Level
Structure of a Coaching Conversation
What’s their agenda?
Create an
environment
Contract
Contact

15. “1st” person
Perspective
“2nd” person
Perspective
“3rd “ person
Perspective
3 Fundamental Perspectives
How I see it, What I experience
How we interact, What we value together
Tangible realities viewed factually

16. Meta
Level
Conversation
Level
Structure of a Coaching Conversation
What’s their agenda?
Create an
environment
Contract
Aremybiasesshowing?
Contact

17. Level 1 - Internal Listening
It’s all about my thought, my judgements, my feelings,
my expertise
Levels of Listening
Level 2 - Focused Listening
Hard-wired connection to other, lose awareness of outside world

18. Meta
Level
Conversation
Level
Structure of a Coaching Conversation
What’s their agenda?
Create an
environment
Contract
Aremybiasesshowing?
Explore the Topic
Contact

19. ✴ They are truly open
Powerful Questions
They send a person in the direction of discovery, not to be
specific destination.
✴ They are not asked with a “correct” answer in mind
✴ They invite introspection
✴ They may reveal additional solutions
✴ They almost always lead to greater creativity and insight

20. What else?
What is at risk?
What is important about that?
What might ‘help’ look like?
Powerful Questions

21. Simple (linear assumptions)
Complex (circular assumptions)

22. Simple (linear assumptions)
Complex (circular assumptions)
Past(OrientingIntent)
Future(InfluencingIntent)

23. Simple (linear assumptions)
Complex (circular assumptions)
Past(OrientingIntent)
Future(InfluencingIntent)
• Clarification
• Defining
• Examine Intentions
Picture based on facts:
• Who is involved?
• What is the problem?
• How did it start?
• Where did it begin?

24. Simple (linear assumptions)
Complex (circular assumptions)
Past(OrientingIntent)
Future(InfluencingIntent)
• Clarification
• Defining
• Examine Intentions
Picture based on facts:
• Who is involved?
• What is the problem?
• How did it start?
• Where did it begin?
• Behaviour?
• Different perspectives?
• Explore Intentions
Position, relationship an context:
• How do you think that X,Y,Z
are experiencing this situation?
• In what context is the challenge
biggest?
• Who is most/least satisfied?

25. Simple (linear assumptions)
Complex (circular assumptions)
Past(OrientingIntent)
Future(InfluencingIntent)
• Clarification
• Defining
• Examine Intentions
Picture based on facts:
• Who is involved?
• What is the problem?
• How did it start?
• Where did it begin?
• Hypotheses Questions
• Possibility Questions
• Scenario Questions
• Miracle Questions
Perspectives, strategies, hypotheses
and possible actions:
• Imagine that the problem is solved. What was
done in order to achieve this?
• If you could do anything to solve this problem,
what would do?
• Which expectations about the future would make
sense for X,Y and Z?
• Behaviour?
• Different perspectives?
• Explore Intentions
Position, relationship an context:
• How do you think that X,Y,Z
are experiencing this situation?
• In what context is the challenge
biggest?
• Who is most/least satisfied?

26. Simple (linear assumptions)
Complex (circular assumptions)
Past(OrientingIntent)
Future(InfluencingIntent)
• Clarification
• Defining
• Examine Intentions
Picture based on facts:
• Who is involved?
• What is the problem?
• How did it start?
• Where did it begin?
• Indicative
• Confronting
• Instructing
Setting the Course:
• What Objectives?
• Which goals?
• Actions - who, what and whom?
• Tasks to do until next time?
• Hypotheses Questions
• Possibility Questions
• Scenario Questions
• Miracle Questions
Perspectives, strategies, hypotheses
and possible actions:
• Imagine that the problem is solved. What was
done in order to achieve this?
• If you could do anything to solve this problem,
what would do?
• Which expectations about the future would make
sense for X,Y and Z?
• Behaviour?
• Different perspectives?
• Explore Intentions
Position, relationship an context:
• How do you think that X,Y,Z
are experiencing this situation?
• In what context is the challenge
biggest?
• Who is most/least satisfied?

27. Arc of the Coaching Conversation
Client’s agenda
Self-management
Exploration (Listening, Powerful Question)
Accountability / Action
What you will do?
By When?
How will I know?
Create the
environment
What’s their
agenda?
Explore the Topic
Are my biases
Showing? Narrow down
Actions
Commit to
actions
What you will do?
By When?
How will I know?

28. Meta
Level
Conversation
Level
Structure of a Coaching Conversation
What’s their agenda?
Create an
environment
Contract
Aremybiasesshowing?
Explore the Topic
NarrowdownActions…
Commit to Actions
Contact

32. Credits
Craig Smith, Agile Coaching Workshop
Lyssa Adkins and Michael´s Agile Coaching Session
Lasse Ziegler on Coaching Conversation

33. www.santhoshvijay.com