This presentation was made by me for providing training to the employees of Unique Contracting Co. LLC on "Problem Solving Skills". Unique is a construction company based in Muscat, Oman. It is owned and managed by the Limbani Family of Gujarat (Republic of India).
Problem Solving PowerPoint PPT Content Modern SampleAndrew Schwartz
139 slides include: teaching problem solving skills, evaluating how you solve problems, understanding the process: how to solve problems, 8 active listening techniques, primary issues for problem solvers, group or individual brainstorming, the problem solving framework, vertical and lateral thinking, adaptors and innovators as problem solvers, collaborative problem solving, leadership and creative work environments, four models of problem solving, SWOT, the 6 C's of decision making, how to's and more.
This presentation was made by me for providing training to the employees of Unique Contracting Co. LLC on "Problem Solving Skills". Unique is a construction company based in Muscat, Oman. It is owned and managed by the Limbani Family of Gujarat (Republic of India).
Problem Solving PowerPoint PPT Content Modern SampleAndrew Schwartz
139 slides include: teaching problem solving skills, evaluating how you solve problems, understanding the process: how to solve problems, 8 active listening techniques, primary issues for problem solvers, group or individual brainstorming, the problem solving framework, vertical and lateral thinking, adaptors and innovators as problem solvers, collaborative problem solving, leadership and creative work environments, four models of problem solving, SWOT, the 6 C's of decision making, how to's and more.
What is problem and solving process: Define the problem, Problem analysis, Generating possible solutions, analyse the solutions and selecting the best, plan of action.
Brainstorming, Convergent and Divergent Thinking.
Making decisions and solving problems happen every day. There’s no way to avoid it. From the decision to rise in the morning to the decision go to bed at night, decisions are constantly being made; and, together with that, problems are frequently being solved. Often, the problems and decisions we are confronted with require a response that is both rational and well thought out. However, despite making decisions daily, many of us are still uncomfortable with making those important decisions.
Thankfully, our “Effective Problem Solving and Decision Making” training program can provide participants with the necessary skills in identifying problem causes, laying out options and making rational decisions. In this highly dynamic program, participants will learn about the problem solving and decision making process and structure, while being provided with tools to help them attack problems proactively and make timely decisions that help create value to your company and your customers. Participants will also utilize a five-step problem solving process in solving actual problems.
Furthermore, participant will discover that the same processes and tools they will use in this fun-filled training program can also be used to solve life problems and make life decisions. “Effective Problem Solving and Decision Making” are not just career skills; they’re life skills.
Problems are obstacles thrown in front of us to hamper our progress.
These problems must be solved and overcome.
Problems can arise in personal, professional and social contexts.
Some problems can be solved alone, some can be by collective thought and some by using computers.
Problem solving refers to any activity or group of activities that seek to resolve problems or find a solution to solve the problems, by proceeding in an orderly fashion.
problem solving strategies examples
problem solving methods and techniques
problem solving techniques and strategies
math problem solving strategies
problem solving strategies psychology
strategies for decision making and problem solving
list of problem solving techniques
10 problem solving strategies
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six thinking hats ppt
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Steps in Problem Solving
Identification of Problems and Opportunities
Definition of Goals
Exploration of Possible Strategies
Anticipation of Outcomes and Action
Learning through Retrospection
Problem Solving through Six Thinking Hats
Advantages of Six Thinking Hats
Problem-Solving Strategies
Algorithms
Heuristics
Trial-and-Error
Insight
Slide show on problem solving. The main idea is to combine problem solving tools and mind maps.
Focuses on the IDEAL problem solving tool and on ideas on tool mapping, where you use two mind maps at a time: one problem map for the actual problem, and one tool map with a collection of problem solving tools.
There is a video on YouTube based on this slideshow:
http://www.youtube.com/watch?v=p-6b4LA8Dqo
http://www,saharconsulting.com
An Educational presentation about Problem solving and decision making using different tools and offering solutions to problem solving, creative thinking and Decision making
This topic shows the importance of problem solving, and why do we need a problem solving mind. It also shows how to solve problems through 4 steps, using creative tools & techniques to define the problem, generate alternatives, analyze alternatives and taking action.
Problem Solving PowerPoint Presentation Content slides include topics such as: teaching problem solving skills, evaluating how you solve problems, understanding the process: how to solve problems, 8 active listening techniques, primary issues for problem solvers, group or individual brainstorming, the problem solving framework, vertical and lateral thinking, adaptors and innovators as problem solvers, collaborative problem solving, leadership and creative work environments, four models of problem solving, SWOT, the 6 C's of decision making, how to's and much more.
What is problem and solving process: Define the problem, Problem analysis, Generating possible solutions, analyse the solutions and selecting the best, plan of action.
Brainstorming, Convergent and Divergent Thinking.
Making decisions and solving problems happen every day. There’s no way to avoid it. From the decision to rise in the morning to the decision go to bed at night, decisions are constantly being made; and, together with that, problems are frequently being solved. Often, the problems and decisions we are confronted with require a response that is both rational and well thought out. However, despite making decisions daily, many of us are still uncomfortable with making those important decisions.
Thankfully, our “Effective Problem Solving and Decision Making” training program can provide participants with the necessary skills in identifying problem causes, laying out options and making rational decisions. In this highly dynamic program, participants will learn about the problem solving and decision making process and structure, while being provided with tools to help them attack problems proactively and make timely decisions that help create value to your company and your customers. Participants will also utilize a five-step problem solving process in solving actual problems.
Furthermore, participant will discover that the same processes and tools they will use in this fun-filled training program can also be used to solve life problems and make life decisions. “Effective Problem Solving and Decision Making” are not just career skills; they’re life skills.
Problems are obstacles thrown in front of us to hamper our progress.
These problems must be solved and overcome.
Problems can arise in personal, professional and social contexts.
Some problems can be solved alone, some can be by collective thought and some by using computers.
Problem solving refers to any activity or group of activities that seek to resolve problems or find a solution to solve the problems, by proceeding in an orderly fashion.
problem solving strategies examples
problem solving methods and techniques
problem solving techniques and strategies
math problem solving strategies
problem solving strategies psychology
strategies for decision making and problem solving
list of problem solving techniques
10 problem solving strategies
six thinking hats worksheet
six thinking hats ppt
six thinking hats scenarios
six thinking hats game
six thinking hats certification united states training
6 thinking hats printables
six thinking hats exercise
six thinking hats example
Steps in Problem Solving
Identification of Problems and Opportunities
Definition of Goals
Exploration of Possible Strategies
Anticipation of Outcomes and Action
Learning through Retrospection
Problem Solving through Six Thinking Hats
Advantages of Six Thinking Hats
Problem-Solving Strategies
Algorithms
Heuristics
Trial-and-Error
Insight
Slide show on problem solving. The main idea is to combine problem solving tools and mind maps.
Focuses on the IDEAL problem solving tool and on ideas on tool mapping, where you use two mind maps at a time: one problem map for the actual problem, and one tool map with a collection of problem solving tools.
There is a video on YouTube based on this slideshow:
http://www.youtube.com/watch?v=p-6b4LA8Dqo
http://www,saharconsulting.com
An Educational presentation about Problem solving and decision making using different tools and offering solutions to problem solving, creative thinking and Decision making
This topic shows the importance of problem solving, and why do we need a problem solving mind. It also shows how to solve problems through 4 steps, using creative tools & techniques to define the problem, generate alternatives, analyze alternatives and taking action.
Problem Solving PowerPoint Presentation Content slides include topics such as: teaching problem solving skills, evaluating how you solve problems, understanding the process: how to solve problems, 8 active listening techniques, primary issues for problem solvers, group or individual brainstorming, the problem solving framework, vertical and lateral thinking, adaptors and innovators as problem solvers, collaborative problem solving, leadership and creative work environments, four models of problem solving, SWOT, the 6 C's of decision making, how to's and much more.
Learn the dynamic balance between divergent and convergent thinking and how they support the Creative Problem Solving process and enhance more effective problem solving.
How to think like a startup in a corporate environment Franki Chamaki
Tools, methods and examples of how to apply "Startup Thinking" within a corporate environment. This will cover: • Understand what innovation really means, the different types of innovation and more importantly, why companies innovate?
• Learn how to think more like an entrepreneur and view failure as a learning process
• Learn how to identify and validate key assumptions
• Understand how to turn a simple thought into something actionable by validated learning
• To challenge the way they “do things” at work currently
Top of FormBottom of FormStrategies for Decision MakingPro.docxedwardmarivel
Top of Form
Bottom of Form
Strategies for Decision Making
Problem Solving and Decision Making
Components of a problem
· Givens: pieces of information that are provided when the problem is presented
· Goal: The desired end state – what a problem solution will hopefully accomplish
· Operations: Actions that can be performed to approach or reach the goal
Steps in Problem-Solving Process
What is Groupthink?
Groupthink is a psychological phenomenon that may cause a failure of a group’s performance. This is a trap that any previously successful group may get in.
The "groupthink" term was proposed by social psychologist Irving Janis (1972). It occurs when a group makes faulty decisions because group pressures lead to a deterioration of “mental efficiency, reality testing, and moral judgment” (p. 9). The alternatives are ignored and irrational actions dehumanize other groups. A group is especially vulnerable to groupthink when its members are similar in background, when the group is insulated from outside opinions, and when there are no clear rules for decision making.
Janis, Irving L. (1972). Victims of Groupthink. New York: Houghton Mifflin.
Janis, Irving L. (1982). Groupthink: Psychological Studies of Policy Decisions and Fiascoes. Second Edition. New York: Houghton Mifflin. Symptoms of Groupthink
There are eight symptoms of groupthink:
· Illusion of invulnerability –Creates excessive optimism that encourages taking extreme risks.
· Collective rationalization – Members discount warnings and do not reconsider their assumptions.
· Belief in inherent morality – Members believe in the rightness of their cause and therefore ignore the ethical or moral consequences of their decisions.
· Stereotyped views of out-groups – Negative views of the “enemy” make effective responses to conflict seem unnecessary.
· Direct pressure on dissenters – Members are under pressure not to express arguments against any of the group’s views.
· Self-censorship – Doubts and deviations from the perceived group consensus are not expressed.
· Illusion of unanimity – The majority view and judgments are assumed to be unanimous.
· Self-appointed ‘mindguards’ – Members protect the group and the leader from information that is problematic or contradictory to the group’s cohesiveness, view, and/or decisions.
Remedies for Groupthink
Decision experts have determined that groupthink may be prevented by adopting some of the following measures:
1. The leader should assign the role of critical evaluator to each member
2. The leader should avoid stating preferences and expectations at the outset
3. Each member of the group should routinely discuss the group's deliberations with a trusted associate and report back to the group on the associate's reactions
4. One or more experts should be invited to each meeting on a staggered basis. The outside experts should be encouraged to challenge views of the members.
5. At least one articulate and knowledgeable member should be given the role of devi ...
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We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
Customer Development - Identifying and Testing Startup HypothesesHenrik Berglund
Presentation for VCs, angels and incubator coaches on how to help startups implement customer development, specifically how to identify and test startup hypotheses.
Draws heavily on ideas and content from Steve Blank, Cindy Alvarez and Jason Evanish.
Most people make the mistake of thinking that the surya namaskar is just one pose of yoga. Some people even have this misconception that sun salutation is merely for spiritual purposes. But in reality, surya namaskar has different poses and is a complete workout for your entire body. All the different poses of the surya namaskar have their own benefits.
It would be very hard to find a nurse who saw only the physical aspect of care as that which defines nursing. We all know that when a person is hurting emotionally, all sorts of physical ailments crop up. On the other hand, physical conditions can affect the mind and spirit. The nursing profession has traditionally viewed the person as holistic, though the term itself was only introduced into the nursing literature in the 1980s by Rogers, Parse, Newman and others. Today we speak of a person as a Bio Psycho Social unit.
Restoring wholeness is a legitimate goal of nursing, and so the term 'holistic' from the Greek ‘ Holos ' meaning whole or complete, is a very appropriate way to describe what we aim to do. Yet we may not always stop to consider the full implications of that concept. Holism has been defined as "concerned with the interrelationship of body, mind and spirit in an ever changing environment". See Slide.1 The American Holistic Nurses Association define wellness (health) as “That state of harmony between body, mind and spirit". The essence of holistic care is to help a person attain or maintain wholeness in all dimensions of their being. Consequently nurses need to be prepared to provide care in each of these areas. In this Presentation I wish to consider the spiritual dimension - the nature of Spirituality (Sanctity), the needs of the spirit, and the role of the nurse in caring for the Spirit (Life force).
Holistic nurses believe that healing leads to restoring, discovering and/or recognizing one’s inherent wholeness even within the face of sickness, and death. Holistic ideas and values support nursing practice. They embody, however aren't restricted to: care, presence, intuition, comfort, deliberation, love, and compassion in addition as religious recovery and quality of life. These ideas and values want exploration so as to know, refine and clarify however they support the healing method. Holistic Nursing analysis develops data and assists in providing the follow primarily based proof that's required to rework health care into holistic care. This needs dedication to developing and fostering resources that assist in making, deciphering and conducting holistic analysis. We have a tendency to believe that each one holistic nurse will participate in analysis by move queries, consistently grouping data to answer those queries, and implementing the results.
Success is goals and all else is commentary
Success is goals and all else is commentary. This is the great discovery throughout all of human history.
Your life only begins to become a great life when you
1. Clearly identify what it is that you want,
2. Make a plan to achieve it and then
3. Work on that plan every single day.
“The primary reason for failure is that people do not develop new plans to replace those plans that didn’t work.”
The three turning points in my life were these:
First
Discover Self.
I discovered that I was responsible for my life, and for everything that happened to me.
I learned that this life is not a rehearsal for something else. This is the real thing.
In every study of successful people, the acceptance of personal responsibility seems to be the starting point.
Before that, nothing happens. After you accept complete responsibility, your whole life begins to change.
Second
Discovery of goals.
The second turning point for me, which came when I was 24 years old, was my discovery of goals.
Without really knowing what I was doing, I sat down and made a list of 10 things I wanted to accomplish in the foreseeable future. I promptly lost the list. But 30 days later, my whole life had changed. Almost every goal on my list had already been achieved or partially achieved. The third turning point in my life came when I discovered that
“You can learn anything you need to learn to accomplish any goal you can set for yourself.”
Third
No one is smarter than you and no one is better than you.
All business skills, sales skills and moneymaking skills are learnable. Everyone who is good in any area today was once poor in that area. The top people in every field were at one time not even in that field and didn’t even know that that field existed. And what hundreds of thousands of other people have done, you can do as well.
The Goal-Setting Process 1.
Decide exactly what you want in every key area of your life.
Start off by Idealizing. Imagine that there are no limitations on what you can be, have or do. Imagine that you have all the time and money, all the friends and contacts, all the education and experience that you need to accomplish any goal you can set for yourself. Imagine that you could wave a magic wand and make your life perfect in each of the four key areas of life. If your life was perfect in each area, what would it look like?
1. INCOME – how much do you want to earn this year, next year and five years from today?
2. FAMILY – what kind of a lifestyle do you want to create for yourself and your family?
3. HEALTH – how would your health be different if it was perfect in every way?
4. NET WORTH – how much do you want to save and accumulate in the course of your working lifetime?
Three Goal Method – in less than 30 seconds, write down your three most important goals in life, right now.
Write quickly. Whatever your answer to this “Quick List Method
The five that Peter Senge identifies are said to be converging to innovate learning organizations. They are:
1. Systems thinking
2. Personal mastery
3. Mental models
4. Building shared vision
5. Team learning
He adds to this recognition that people are agents, able to act upon the structures and systems of which they are a part. All the disciplines are, in this way, ‘concerned with a shift of mind from seeing parts to seeing wholes, from seeing people as helpless reactors to seeing them as active participants in shaping their reality, from reacting to the present to creating the future’ (Senge 1990: 69). It is to the disciplines that we will now turn.
Systems thinking – the cornerstone of the learning organization
A great virtue of Peter Senge’s work is the way in which he puts systems theory to work. The Fifth Discipline provides a good introduction to the basics and uses of such theory – and the way in which it can be brought together with other theoretical devices in order to make sense of organizational questions and issues. Systemic thinking is the conceptual cornerstone (‘The Fifth Discipline’) of his approach.
Learning Organization.
Where people continually expand their capacity to create the results they truly desire
Where new patterns of thinking are nurtured
Where collective aspiration is set free
Where people are continually learning to see the whole together
“When you ask people about what it is like being part of a great team, what is most striking is the meaningfulness of the experience. People talk about being part of something larger than themselves, of being connected, of being generative.”
Softskill training Connecting Classroom to careersVasudevan BK
Soft Skills Are:
Skills, abilities and traits that pertain to personality, attitude, and behavior
Soft Skills Are Not:
Formal or technical knowledge
Soft skill is the ability
required and expected
from persons for finding
a suitable job, its
maintenance and
promotion
Esteem is a simple word. It is worth and value that we apply to people, places, and situations. It is the amount of respect we assess. We have esteem for our world leaders. We have esteem for places like church and synagogue. We have esteem for an exemplary performance whether it is in sports, acting, or simply doing the right thing.
But the most important place we need to apply esteem is within ourselves. We must maintain our self-esteem in order to place value on ourselves as a worthy individual in the world.
Self-esteem can affect every single part of our lives. If our esteem is low, our lives will be dull and gray. Elevating esteem for ourselves is a crucial key to happiness in life.
Most people's feelings and thoughts about themselves fluctuate somewhat based on their daily experiences. The grade you get on an exam, how your friends treat you, ups and downs in a romantic relationship – all can have a temporary impact on your well-being.
Your own self-esteem, however, is something more fundamental than the normal "ups and downs" associated with situational changes. For people with healthy basic self- esteem, normal "ups and downs" may lead to temporary fluctuations in how they feel about themselves, but only to a limited extent. In contrast, for people with poor basic self-esteem, these "ups and downs" may make all the difference in the world.
People with poor self-esteem often rely on how they are doing in the present to determine how they feel about themselves. They need positive external experiences to counteract the negative feelings and thoughts that constantly plague them. Even then, the good feeling (from a good grade, compliment from a boss, loving words from a family member or friend, etc.) can be temporary.
Healthy self-esteem is based on our ability to assess ourselves accurately (know ourselves) and still be able to accept and to value ourselves unconditionally. This means being able to realistically acknowledge our strengths and limitations (which is part of being human) and at the same time accepting ourselves as worthy and worthwhile without conditions or reservations.
What we want to do is help you raise your self-esteem to levels that will enhance your life and the way you view life. It can make a tremendous difference in your quality of life. Learning techniques to raise self-esteem can be taught and put into practice in just a few days. However, it will take commitment and consistent practice to keep your healthy self-worth nurtured and nourished in your daily life.
We can show you how to improve your self-esteem in just one weekend! Three short days applying the information in this book and you will be on your way to healthy self-esteem as your life becomes the bright place it is meant to be.
Personalities is the sum total of individual’s Psychological traits, characteristics, motives, habits, attitudes, beliefs and outlooks.
Personality is generally defined as the deeply ingrained and relatively enduring patterns of thought, feeling and behavior. In fact, when one refers to personality, it generally implies to all what is unique about an individual, the characteristics that makes one stand out in a crowd.
Systems Thinking is a way of seeing and talking about reality that helps us better understand and work with organization and communities to influx the quality of our lives.
10 things you must give up to move forwardVasudevan BK
Succes is essential for all in this world.To know more see this ppt., if followed you can be rest assured to be successful.No one can stop you from achieving success.
Visualize every point while you go through.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
2. Outline
Why do we need problem solving mind?
What is a problem?
Steps of problem solving.
Problem solving tools and techniques.
3. Why do we need problem solving
mind?
Problem-solving skills help you to resolve
obstacles in a situation. ...
Problem- solving skills are traits that
enable you to do that. ...
As a problem solver, you need to be able to
identify the cause of the issue and understand
it fully.
You can ... Keep specific examples in mind of
times you solved a problem.
4.
5. What is a problem?
A problem is a situation that needs to be
dealt with.
6. Steps of Problem Solving
Defining the Problem
Generating Alternatives
Choosing the best alternative
Feedback
7. First Defining the problem
“If I had an hour to solve a problem I'd
spend 55 minutes thinking about the
problem and 5 minutes thinking about
solutions.”
-Albert Einstein
8. How to define a problem?
The 5 whys
Cause & Effect Analysis
CATWOE
9. The 5 whys tool
It is simply asking
“why” until finding
the real cause of
the problem
10.
11. Benefits of the 5 whys
Simple technique
Flexible
Offers counter measures rather than
causes.
Uncovers the deepest causes of the
problem
13. How to use the tool?
Identify the problem.
Work out the major factors involved.
Identify possible causes for each of the
factors.
Analyze the diagram.
14.
15. The CATWOE analysis
Used to identify
what the
business is trying
to achieve, what
are the problem
areas and how is
the solution going
to affect the
business and
people involved in
it.
16. Clients
• Who is on the receiving end?
• What problem do they have now?
• How will they react to what you
are proposing?
• Who are the winners and losers?
Actors
• Who will carry out the solution?
• What is the impact on them?
• How might they react?
Transformation
• What is the process for
transforming inputs into outputs?
• What are the inputs? Where do
they come from?
• What are the outputs? Where do
they go to?
• What are all the steps in
between?
17. World View
• What is the bigger picture?
• What is the real problem you are working on?
• What is the wider impact of any solution?
The Owner
• Can they help you or stop you?
•What would cause them to get in your way?
• What would lead them to help you?
Environmental constraints
• What are the boarder constraints of your idea?
• Resources limit, code of ethics and other constraints.
• What are the effects on your idea, can you bypass them?
19. How to simplify things?
Affinity Diagram
Cause & Effect Diagram
Flow Chart
20. Affinity Diagrams Sample
An affinity diagram is the organization of ideas into a natural or
common relationship. For example, bananas, apples, and oranges
would be grouped as fruits, while green beans, broccoli, and carrots
would be grouped as vegetables. Affinity diagrams aid teams in
tapping into their creativity and gut instincts.
22. Problem Solving Process
Using Tools and Techniques to help you more in solving
the problem
Simplex Inquiry
Appreciative
Inquiry
Soft Systems
Methodology
23. Decision Making Skills
“Perhaps our
greatest
distinction as a
species is our
capacity, unique
among animals,
to make counter
evolutionary
choices.”
24. Factors that affects decision
making
Uncertainty
Complexity
High-risk consequences
Alternatives
Interpersonal issues
25. Steps of decision making
Creating a
constructive
environment
Generating,
exploring &
choosing
alternatives
Checking &
verifying decision
Action &
communication
26. Creating a constructive environment
Creating a productive environment for
generating alternatives.
27. Establishing the objective
Agree on the process
Involving the right people
Ask the Right questions
Use Creativity tools
28. Generating Ideas
Looking at the problem from
different angles, always tell
yourself that:” there must be
another solution out there.”
How to Generate Ideas?
Brainstorming & reverse
brainstorming
Charette procedure
Crawford Slip Writing
Technique
Concept fan Technique
Affinity Diagrams
35. “When your values are
clear to you, making
decisions becomes
easier.”
Roy E. Disney
Choosing the best alternative
It is the step of making the “decision”
36. Tools & techniques of choosing
Decision matrix
Paired comparison
Analysis Decision Trees
Voting
39. Checking & verifying the choice
It is a crucial step, which involves
testing, error finding and
applicability of the choice
40. Taking action
The final step in decision making
process, is to communicate the results
and take action, in executing the
“solution” to the problem.