SlideShare a Scribd company logo
It’s Org Intelligence and not Individual
intelligent that matters!
By Deepti Jain
Business Agility? Yeah Right!
So where are we?
 We have a realization that we need to respond to change by being change-ready,
be Agile.
 Despite that realization we are not Agile and so is our Business.
 Organizations, though may express in different ways, do admit that because of their
non-Agility, they are at competitive disadvantage.
 WE DON’T KNOW WHY WE ARE NOT AGILE DESPITE DOING EVRYTHING.
 What we know is that our people do not help us. They are de-motivated, dis-
engaged, detached.
 To be successful, the very core of the organization – It’s Management Values Goals
Policies People need to be fully engaged – enthusiastic and involved with work.
 According to Towers Watson’s latest survey 60-75% of workforce is disengaged.
 And it’s not that organizations are not investing in solving disengagement problem.
But miserably failing.
What are we doing wrong?
 We are running 21st Century
businesses with 20th Century
workplace practices and programs,
with 19th Century Mind set!
 We need mind set shift, that will bring
required cultural shift.
 It’s not just top-down or bottom-up
but its from all directions at all levels.
 We are focusing on Individual
intelligence and not at Org
intelligence.
Impact
 We live in silos walled by roles and departments:
 I know my job, you mind yours
 I have my goals to take care, I don’t have time for yours
 Growth, not based on Skills, focused to fit Org Chart:
 Growth means I get to dictate terms
 I have no clue how to help myself, and do you think I care for yours?
 Lack of Big Picture:
 I don’t know why I am doing what I am doing
 I can plan as far as I can see
 Each man for himself:
 No accountability
 Shifting blame
 We talk events and never catch patterns
 It’s a court case, no one is asking for solution
 No clue where the actual problem is, complete picture is missing
Impact
 Stick to Process:
 Act as soon as you receive alert
 Act when it’s your turn
 We create reactive pro-activeness when our actions are not intentional
 We stop caring
 Blame the process if it doesn’t take care of my actions
 Who dares to question existing system:
 No scope of improvement
 Boiling frog syndrome
 FAILED LEADERSHIP
 Fixing everything under the sun is your job
 Ignorant to the very fact that there is a problem
 Cold to issues they can’t solve (which is mostly everything)!
 Divided and broken
 Past Experience based planning, that may not meet current changing needs
Solution – Organizational Intelligence
We need an organization that works together and has an internal network
such that all the needed knowledge travels across like blood in vessels. It is this
capacity of an Organization to be collective intelligent – Organisational
Intelligence – That makes it Agile and helps achieve required Business Agility
How to manifest Org Intelligence
 OneTeam Culture
 It’s not about individuals, but about entire team, and departments and Org.
 Team winning
 Team accountability
 Team growth by growth of each individual
 Ready to fail
 Openness and constructive criticism and debate
 Learning Org:
 Learning is benchmark of growth
 Skill based growth
 Individual motivation based on:
 Mastery
 Purpose
 Autonomy
 Meaningful Org information neural network:
 System thinking
 Shared Vision
 Everyone knows WHY?
Thank you!
www.solutionsiq.in

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Its Organizational, Not Individual Intelligence that matters!

  • 1. It’s Org Intelligence and not Individual intelligent that matters! By Deepti Jain
  • 3. So where are we?  We have a realization that we need to respond to change by being change-ready, be Agile.  Despite that realization we are not Agile and so is our Business.  Organizations, though may express in different ways, do admit that because of their non-Agility, they are at competitive disadvantage.  WE DON’T KNOW WHY WE ARE NOT AGILE DESPITE DOING EVRYTHING.  What we know is that our people do not help us. They are de-motivated, dis- engaged, detached.  To be successful, the very core of the organization – It’s Management Values Goals Policies People need to be fully engaged – enthusiastic and involved with work.  According to Towers Watson’s latest survey 60-75% of workforce is disengaged.  And it’s not that organizations are not investing in solving disengagement problem. But miserably failing.
  • 4. What are we doing wrong?  We are running 21st Century businesses with 20th Century workplace practices and programs, with 19th Century Mind set!  We need mind set shift, that will bring required cultural shift.  It’s not just top-down or bottom-up but its from all directions at all levels.  We are focusing on Individual intelligence and not at Org intelligence.
  • 5. Impact  We live in silos walled by roles and departments:  I know my job, you mind yours  I have my goals to take care, I don’t have time for yours  Growth, not based on Skills, focused to fit Org Chart:  Growth means I get to dictate terms  I have no clue how to help myself, and do you think I care for yours?  Lack of Big Picture:  I don’t know why I am doing what I am doing  I can plan as far as I can see  Each man for himself:  No accountability  Shifting blame  We talk events and never catch patterns  It’s a court case, no one is asking for solution  No clue where the actual problem is, complete picture is missing
  • 6. Impact  Stick to Process:  Act as soon as you receive alert  Act when it’s your turn  We create reactive pro-activeness when our actions are not intentional  We stop caring  Blame the process if it doesn’t take care of my actions  Who dares to question existing system:  No scope of improvement  Boiling frog syndrome  FAILED LEADERSHIP  Fixing everything under the sun is your job  Ignorant to the very fact that there is a problem  Cold to issues they can’t solve (which is mostly everything)!  Divided and broken  Past Experience based planning, that may not meet current changing needs
  • 7. Solution – Organizational Intelligence We need an organization that works together and has an internal network such that all the needed knowledge travels across like blood in vessels. It is this capacity of an Organization to be collective intelligent – Organisational Intelligence – That makes it Agile and helps achieve required Business Agility
  • 8. How to manifest Org Intelligence  OneTeam Culture  It’s not about individuals, but about entire team, and departments and Org.  Team winning  Team accountability  Team growth by growth of each individual  Ready to fail  Openness and constructive criticism and debate  Learning Org:  Learning is benchmark of growth  Skill based growth  Individual motivation based on:  Mastery  Purpose  Autonomy  Meaningful Org information neural network:  System thinking  Shared Vision  Everyone knows WHY?