Future Group is an Indian retail company with 16 million square feet of retail space serving over 300 million customers annually across 95 cities. The company segments customers based on geography, demographics, psychographics, and behavior. It operates multiple retail chains covering fashion, electronics, food and general merchandise. While it has strengths in pan-India presence and large employee base, it faces threats from changing consumer preferences, seasonality, competition and emerging e-commerce. Recent developments include partnerships with other retailers and an IT company, as well as a tie-up with Amazon. Suggestions for Future Group include aggressive global expansion, expanding in rural markets, and leveraging the Amazon partnership to strengthen its online presence.