A PRESENTATION OF
   MARKETING MANAGEMENT ON

           FUTURE GROUP
                 I n d i a t o mo r r o w



Presented By :
Group A-5                  Presented To:
                           Dr. Bhavesh Vanaparia
History of Future Group
 Established in 1994 by Mr. Kishore
  Biyani
 Retail forms the core business
  activity
 Group subsidiaries are present in
    Consumer Finance
    Capital Insurance
    Leisure & Entertainment
    Brand Development
    Retail Real Estate Development
    Retail Media & Logistics

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Company Profile
• Future Group is India’s largest retailer and one
  of the leading business houses with a strong
  presence in retail. Its founder and Group CEO
  is Mr. Kishore Biyani.
• Future Group employs 35,000 people directly
  from every section of our society.
• It deals in Retail, Finance and service sector.
• May 2011 – Future Supply Chains becomes
  ISO certified
4/11/2013        Tolani Institute of Management Studies   3
 Retail
 Pantaloon Retail (India) Limited
 Future Value Retail Limited

 Finance
 Future Generali Life Insurance Company Limited
 Future Generali (India) Insurance Company Limited
 Future Capital Holdings Limited
 Future Ventures (India) Limited

 Services
 Future Supply Chains Limited
 Future Human Development Limited
 Future Media (India) Limited
 Future Corporate Resources Limited

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Milestones and Achievements
 2011: Most Admired Large Format National Fashion
  Retailer of the Year – Central

 2010: Most Admired Food & Grocery Retailer of the
  Year : Private Labels – Food Bazaar

 2009: Most Preferred Multi Product Chain - Big
  Bazaar by CNBC AWAAZ


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BRANDS UNDER FUTURE GROUP




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Product Mix
It is a set of all the products and services
 provided which a particular seller offers.
It is also known as product assortment.
Its has certain length, width and depth of the
 company’s product portfolio.




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Product-Mix Width


                             Future
                             group

     retail    services                      finance       partnership




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Product Length of Retail
                                          retail


            lifestyle                    value                       digital


                                                                       Future
               central                  Big bazaar
                                                                     bazaar.com

             Pantaloons
                                      Food bazaar
            fresh fashion


            Home town

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Length of Finance
             Finance

Future        Future        Future
Capital      Generali      Venture

                  Life      Fashion &
  Personal
               Insurance      Food

                General
 Corporate                    Fmcg
               Insurance
Length of Services


                Services


Logistics &    Learning &    Media &
  supply      Development   Telephony
Length of Partnership


                Partnership


                Joint Brand
Collaboration                 Assistance
                  Building
Product Classification
Marketers classify the products into basis of
 durability, tangibility and its use that is
 consumer or industrial.
They are durable, nondurable, shopping
 goods, convenience goods & unsought goods.




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Product Classification
        Products

               Consumer or
Durability      Industrial

                      Specialty or
    Durable         Unsought Goods


  Nondurable       Shopping Goods
Products of Future Group
• Future Group’s products come under the
  category of Durable as well as Nondurable.
• It offers perishable products, food items which
  are frequently approached by consumers.
• Also they offer Clothing, Apparel, Home décor
  items, Furniture which come under the
  category of Nondurable.
Consumer Goods Classification

• Convenience Goods:- Those which customer
  thinks that they get easily at one place.
• Shopping Goods:-Those which customer
  compare on basis of suitability, price & style.
• Unsought Goods:- Those which customer
  does not know much and if offered it is
  beneficial for them.
Product Levels

   Augmented
    Product

    Expected
     Product

     Basic
    Product


     Core
    Benefit
Level of Future Group
         Serving the
        unexpected &
          time savy

        Discounts &
           offer

           Daily
        Requirement
           needs



         Make all the
      products available
           easily
Potential Product
 In those Venn anything was not mentioned about
  potential product.
 Potential Product means something offered to
  customers which they have never expected.
 But whatever any company offers to the
  customers, For sometime it is Augmented & then
  it transforms into Expected.
 So still many companies including future group
  are searching for serving customers something
  called Potential.
Cont…
Nondurable Goods:- future group provide
 product’s such as soap, food items, perishable
 products which are consumed within few uses
 and again it is required to purchase.
Durable:- clothing, apparels, shoes, home
 décor items, furniture and many more things
 which are tangible which last for long time.


4/11/2013       Tolani Institute of Management Studies   20
Cont…
Consumer goods classification:- products
 served by future group are depending on the
 habits of consumer.
First is convenience goods like soft drinks,
 daily home needs are provided which has
 minimum effort to buy and consumer can
 easily get whenever they need.


4/11/2013      Tolani Institute of Management Studies   21
Cont.…
Then comes shopping goods. Which depend
 on the choice & taste of the customer.
For e.g.:- clothing, shoes, apparels, furniture
 etc..
Unsought goods:- These are the products
 which consumer does not know much and
 normally they don’t think of buying.
For e.g.:- life insurance.

4/11/2013       Tolani Institute of Management Studies   22
Holistic Marketing Concept

                 Integrated
                 Marketing




     Internal    Holistic     Relationship
    Marketing   Marketing      Marketing




                Performance
                 Marketing
Cont…
It is an approach to recognize the scope of
 Marketing Activities.
These are the four major themes on which any
 companies' overall position can be judged.
This concept help companies to have a
 complete      approach       towards     their
 requirement.
Integrated Marketing

              Product




 Promotion   Integrated   Price




               Place
Internal Marketing


               Internal


 Marketing     Senior        Other
Department   Management   Departments
Performance Marketing

              Sales
             Revenue




   Ethics   Performance   Legal




            Environment
Relationship Marketing

             Customers




  Partners   Relationship   Employees




              Channel
Bases For Segmentation
Geographic:-




        Rural area                                     Urban area
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 Demographic

•   Age
•   Family size
•   Gender
•   Income




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 Psychographic
• Lifestyle:-
 Behavioral
 Occasions:-




 User status:-
(There were one
  time users and
  regular users are
  also there)
Market Specialization



Retail
Full Market Coverage

Age

Income


Gender
Brand Elements
• Character: Future group



• Logo: Bird



• Slogan: India tomorrow

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Private Brands of Future Group




4/11/2013      Tolani Institute of Management Studies   36
Company Orientation towards the
               Market Place
1. Selling concept



2. Marketing concept –SACH Brand




4/11/2013        Tolani Institute of Management Studies   37
4/11/2013   Tolani Institute of Management Studies   38
Price Mix
• Value pricing
• Psychological pricing
• Loss leader




4/11/2013        Tolani Institute of Management Studies   39
Value pricing
• Big bazaar promises
  its consumers the
  lowest available price
  without        coupon
  clipping, waiting for
  discount promotions,
  or        comparison
  shopping


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Psychological Pricing




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Loss Leader




4/11/2013   Tolani Institute of Management Studies   42
Supply Chain Management at BIG BAZAAR
Consumer Behavior
• Cultural factors: Culture, subculture & social class
  of the people influences the buying pattern
  according to their culture.
• Social factors: buying behavior of the whole
  family depend upon their taste and preference.
• Personal factors: financial status of the people
  also influence their buying behavior. For ex.
  mostly high class people buy from the
  Pantaloons retail store.
4/11/2013          Tolani Institute of Management Studies   44
Packaging
Labeling
Advertisement
• Print Media




4/11/2013        Tolani Institute of Management Studies   47
Thank You



4/11/2013   Tolani Institute of Management Studies   48

Presentation on Future Group

  • 1.
    A PRESENTATION OF MARKETING MANAGEMENT ON FUTURE GROUP I n d i a t o mo r r o w Presented By : Group A-5 Presented To: Dr. Bhavesh Vanaparia
  • 2.
    History of FutureGroup  Established in 1994 by Mr. Kishore Biyani  Retail forms the core business activity  Group subsidiaries are present in  Consumer Finance  Capital Insurance  Leisure & Entertainment  Brand Development  Retail Real Estate Development  Retail Media & Logistics 4/11/2013 Tolani Institute of Management Studies 2
  • 3.
    Company Profile • FutureGroup is India’s largest retailer and one of the leading business houses with a strong presence in retail. Its founder and Group CEO is Mr. Kishore Biyani. • Future Group employs 35,000 people directly from every section of our society. • It deals in Retail, Finance and service sector. • May 2011 – Future Supply Chains becomes ISO certified 4/11/2013 Tolani Institute of Management Studies 3
  • 4.
     Retail  PantaloonRetail (India) Limited  Future Value Retail Limited  Finance  Future Generali Life Insurance Company Limited  Future Generali (India) Insurance Company Limited  Future Capital Holdings Limited  Future Ventures (India) Limited  Services  Future Supply Chains Limited  Future Human Development Limited  Future Media (India) Limited  Future Corporate Resources Limited 4/11/2013 Tolani Institute of Management Studies 4
  • 5.
    Milestones and Achievements 2011: Most Admired Large Format National Fashion Retailer of the Year – Central  2010: Most Admired Food & Grocery Retailer of the Year : Private Labels – Food Bazaar  2009: Most Preferred Multi Product Chain - Big Bazaar by CNBC AWAAZ 4/11/2013 Tolani Institute of Management Studies 5
  • 6.
    BRANDS UNDER FUTUREGROUP 4/11/2013 Tolani Institute of Management Studies 6
  • 7.
    Product Mix It isa set of all the products and services provided which a particular seller offers. It is also known as product assortment. Its has certain length, width and depth of the company’s product portfolio. 4/11/2013 Tolani Institute of Management Studies 7
  • 8.
    Product-Mix Width Future group retail services finance partnership 4/11/2013 Tolani Institute of Management Studies 8
  • 9.
    Product Length ofRetail retail lifestyle value digital Future central Big bazaar bazaar.com Pantaloons Food bazaar fresh fashion Home town 4/11/2013 Tolani Institute of Management Studies 9
  • 10.
    Length of Finance Finance Future Future Future Capital Generali Venture Life Fashion & Personal Insurance Food General Corporate Fmcg Insurance
  • 11.
    Length of Services Services Logistics & Learning & Media & supply Development Telephony
  • 12.
    Length of Partnership Partnership Joint Brand Collaboration Assistance Building
  • 13.
    Product Classification Marketers classifythe products into basis of durability, tangibility and its use that is consumer or industrial. They are durable, nondurable, shopping goods, convenience goods & unsought goods. 4/11/2013 Tolani Institute of Management Studies 13
  • 14.
    Product Classification Products Consumer or Durability Industrial Specialty or Durable Unsought Goods Nondurable Shopping Goods
  • 15.
    Products of FutureGroup • Future Group’s products come under the category of Durable as well as Nondurable. • It offers perishable products, food items which are frequently approached by consumers. • Also they offer Clothing, Apparel, Home décor items, Furniture which come under the category of Nondurable.
  • 16.
    Consumer Goods Classification •Convenience Goods:- Those which customer thinks that they get easily at one place. • Shopping Goods:-Those which customer compare on basis of suitability, price & style. • Unsought Goods:- Those which customer does not know much and if offered it is beneficial for them.
  • 17.
    Product Levels Augmented Product Expected Product Basic Product Core Benefit
  • 18.
    Level of FutureGroup Serving the unexpected & time savy Discounts & offer Daily Requirement needs Make all the products available easily
  • 19.
    Potential Product  Inthose Venn anything was not mentioned about potential product.  Potential Product means something offered to customers which they have never expected.  But whatever any company offers to the customers, For sometime it is Augmented & then it transforms into Expected.  So still many companies including future group are searching for serving customers something called Potential.
  • 20.
    Cont… Nondurable Goods:- futuregroup provide product’s such as soap, food items, perishable products which are consumed within few uses and again it is required to purchase. Durable:- clothing, apparels, shoes, home décor items, furniture and many more things which are tangible which last for long time. 4/11/2013 Tolani Institute of Management Studies 20
  • 21.
    Cont… Consumer goods classification:-products served by future group are depending on the habits of consumer. First is convenience goods like soft drinks, daily home needs are provided which has minimum effort to buy and consumer can easily get whenever they need. 4/11/2013 Tolani Institute of Management Studies 21
  • 22.
    Cont.… Then comes shoppinggoods. Which depend on the choice & taste of the customer. For e.g.:- clothing, shoes, apparels, furniture etc.. Unsought goods:- These are the products which consumer does not know much and normally they don’t think of buying. For e.g.:- life insurance. 4/11/2013 Tolani Institute of Management Studies 22
  • 23.
    Holistic Marketing Concept Integrated Marketing Internal Holistic Relationship Marketing Marketing Marketing Performance Marketing
  • 24.
    Cont… It is anapproach to recognize the scope of Marketing Activities. These are the four major themes on which any companies' overall position can be judged. This concept help companies to have a complete approach towards their requirement.
  • 25.
    Integrated Marketing Product Promotion Integrated Price Place
  • 26.
    Internal Marketing Internal Marketing Senior Other Department Management Departments
  • 27.
    Performance Marketing Sales Revenue Ethics Performance Legal Environment
  • 28.
    Relationship Marketing Customers Partners Relationship Employees Channel
  • 29.
    Bases For Segmentation Geographic:- Rural area Urban area 4/11/2013 Tolani Institute of Management Studies 29
  • 30.
     Demographic • Age • Family size • Gender • Income 4/11/2013 Tolani Institute of Management Studies 30
  • 31.
  • 32.
     Behavioral  Occasions:- User status:- (There were one time users and regular users are also there)
  • 33.
  • 34.
  • 35.
    Brand Elements • Character:Future group • Logo: Bird • Slogan: India tomorrow 4/11/2013 Tolani Institute of Management Studies 35
  • 36.
    Private Brands ofFuture Group 4/11/2013 Tolani Institute of Management Studies 36
  • 37.
    Company Orientation towardsthe Market Place 1. Selling concept 2. Marketing concept –SACH Brand 4/11/2013 Tolani Institute of Management Studies 37
  • 38.
    4/11/2013 Tolani Institute of Management Studies 38
  • 39.
    Price Mix • Valuepricing • Psychological pricing • Loss leader 4/11/2013 Tolani Institute of Management Studies 39
  • 40.
    Value pricing • Bigbazaar promises its consumers the lowest available price without coupon clipping, waiting for discount promotions, or comparison shopping 4/11/2013 Tolani Institute of Management Studies 40
  • 41.
    Psychological Pricing 4/11/2013 Tolani Institute of Management Studies 41
  • 42.
    Loss Leader 4/11/2013 Tolani Institute of Management Studies 42
  • 43.
  • 44.
    Consumer Behavior • Culturalfactors: Culture, subculture & social class of the people influences the buying pattern according to their culture. • Social factors: buying behavior of the whole family depend upon their taste and preference. • Personal factors: financial status of the people also influence their buying behavior. For ex. mostly high class people buy from the Pantaloons retail store. 4/11/2013 Tolani Institute of Management Studies 44
  • 45.
  • 46.
  • 47.
    Advertisement • Print Media 4/11/2013 Tolani Institute of Management Studies 47
  • 48.
    Thank You 4/11/2013 Tolani Institute of Management Studies 48