This document provides an orientation for participants in an upcoming process walk. It discusses what a process walk is, its purpose and benefits, how it will be conducted, and ground rules. A process walk involves physically observing a process and interviewing employees. Its goals are to build knowledge of the current process and identify assumptions. Common mistakes like not viewing the entire process or focusing on people rather than the process are also addressed. Definitions of terms like process time, wait time, and lead time are provided.