Using Innovation Games® Online to Reach Consensus in Distributed Triple Helix TeamsLuke HohmannFounder and CEO The Innovation Games® CompanyTwitter: #innovgames
The Process: Ideation, shaping, Prioritizing, Acting Innovation Requires OthersDistributed Teams Need Tools
How Do I Help My City Grow?http://www.richardsilverstein.com/tikun_olam/wp-content/uploads/2008/11/jonah-art-model-of-small-city-700px.jpg
What Creates, Causes, Enables, and Promotes Innovation?
Remember, we’re talking innovation.  Invention isthinking up cool stuff. Innovation is successfully applying the inventions in practice.
Collaborative Innovation Lies In SpacesInnovationInnovationInnovation
7Let’s Find Out Who You Talk WithDraw a circle. Write your name in the center of the circle.Pick a Triple Helix project you’ve worked on or studied. Write the names of people you collaborated with on this project around the circle. Draw the web of these relationships as you see it. Use different line weights and colors to represent good/bad communication.Spider Web
8Let’s Do It AgainDraw a circle Write your name in the center of the circle.Using your first diagram as a guide, replace the names of the people with their Triple Helix roles. Use different line weights and colors to represent good/bad communication.Spider Web
Collaboration is more than talking…
So, what’s Collaboration?Collaboration is a recursive process where two or more people or organizations work together in an intersection of common goals — for example, an intellectual endeavor that is creative in nature—by sharing knowledge, learning and building consensus.Thanks, wikipedia!
It’s not the platformBut tools and platforms are important!!!
Is it about me?https://jazz.net/downloads/pages/rational-team-concert/2.0/M3/images/apt_tempo.pngIt’s not about me… but I am important…
It’s not “sharing”But we need to share to collaborate.http://www.inf.unisi.ch/postdoc/lelli/imgIndexArticle/social_network.jpg
It’s not notificationsBut notifications are important.But we need to be notified of changes.
It’s not just “talking”
Maybe…It is the tools?
Collaboration DOES Need ToolsSameTimeDifferent Timecollocateddistributed
Innovation Games® are Serious Collaboration Tools.
What Are Innovation Games®Innovation Games® are serious gamesthat solve a wide range of product strategy and management problems across the market lifecycle.They are played: with customers & internal stakeholders
online or in-person
within or across organizational units
in single or multi-game formatsNot Silly Like Water ParkNot Humor Like Joke
More LikeSettlers of Catan & EuchreMeet Business
PlayPleasureNot Work(Leisure)External GoalsInternal GoalsWorkNot-PleasureNot-PlayAdapted from http://it.coe.uga.edu/~lrieber/resources/blanchardmodel.gif
And yes, it is FUNChat log extracts from three games played to prioritize a product backlog.
Innovation and Collaboration GoalsImproveMarketing MessagesPrioritizeProject PortfolioNPDManage strategic roadmaps.Identify New ProductsIdentify ProductEnhancementsDetermine Product InteractionsTrain Sales TeamsPrioritize EpicsNPD
Enterprise Goals ARE Verbs
Verbs mean ACTION
To take Action we need to:Create goals and/or equifinal meaningsReduce ambiguityReduce equivocalityIdentify, distribute, perform, integrate, verify…
Special Communication Problems in Distributed TeamsLanguageCultureCold communicationTime shifting takes a toll
Innovation Games® Case Studies
San Jose, CA Budget Games
Chief Intellectual Property OfficerBeatrix de Russé, Thomson Marshall Phelps, MicrosoftRob Sterne, SKGFAnne Culotta, HalliburtonDamon Matteo, PARC
Scrum is an agile framework for completing complex projects. Scrum originally was formalized for software development projects, but works well for any complex, innovative scope of work. The ScrumAlliance hired The Innovation Games® Company to research member needs.   5 Games
  35 participants
  100 potential apples
81 unique apples
  Rich online discussions
  Each game ~1 hourHEALTH TO HEALTH CARE – HEALTH AS TEAM SPORTField: 	Football Field divided into Health Sectors called “Indicators”.Indicators: 	Actions in the game will reflect the Status of Health. Moving across the field records a change in status  depending on the scenario. A Layer with Action Indicators can be turned on and off during play.EXAMPLE TO  OTHERSTHRIVINGGREAT HEALTHGOOD HEALTH1ST SIGN OF ILLNESSSERIOUS ILLNESSCRITICALSUFFERING & DEATH2222Field with IndicatorsField w/o Indicators1RED 	= HEALTHY Choices, Outcomes or DecisionsWHITE 	= NEGATIVE Influences, Outcomes or DecisionsFOOTBALL  	= INDICATOR OF HEALTH  of the person or familyMichael Dinneen, M.D. Director, Office of Strategy ManagementMilitary Health System
A GAME IN PROGRESSItem  Information:Players fill in a description of the Role & Action when the play is started or changedTrack Team Players / Plays= Total minus # on the fieldPlayer Action DetailPlayers move in 1 + “Roles / Situations”to Aid or Counter HEALTHCHAT  DURING THE GAMEAll PlayerActionscaptured as the game progresses
How Do I Help My City Grow?http://www.richardsilverstein.com/tikun_olam/wp-content/uploads/2008/11/jonah-art-model-of-small-city-700px.jpg
Our 3-Step ProcessIdeationShapingPrioritizingOpen-ended, collaborative innovation. E.g. Prune the Product Tree to collaboratively generate ideas.Collaboration tools (such as wikis and forums) to shape ideas.E.g., Google docsPicking High ROI Projects / Features.E.g. Buy a Feature tournaments to collaboratively prioritize projects and take action.
Prune the Product Tree: City GrowthDraw a tree. It represents the growth of your city.
Add current ideas on how to grow as apples and apples.
5 to 8 stakeholders shape the “growth” of your offering.
Captures very rich information about perceptions of the future, timing of new concepts, balance, and relationships among ideas.Understand the evolution of your offering.
Prune the Product Tree Online: PreparingPlanners select the kind & number of items that can be placed on the image during the game. Planners choose images to represent growth.Planners define layers and regions so that they will know where players are placing their ideas.
Place Initial ItemsAny existing ideas or roadmap items are placed on the tree.
Playing the Game!Players collaborate in real-time to place features/benefits (leaves/apples) on the tree.All information is recorded and available for analysisAn integrated chat facility enables you to understand player motivations.Players label and describe their ideas
Create Interpretations from the Results of Multiple GamesInterpretationGame 1 ResultsGame  results are merged into a new game – which you can edit and shape, further process, or play with additional players. Game 2 Results
Step 2: Collaborative ShapingOnce ideas have been identified they are shaped by the project/product teams into a backlogExisting tools, such as shared wikis, shared documents, emails, and chats, help teams shape conceptsThe process typically produces a candidate list of projects and/or product features that is greater than available resourceslocal projectexpensive projectbig projectother projectanother projectthe other thing“infinite” portfolio
Step 3: Collaborative PrioritizationGoal? is to take large list and prioritize to a manageable set.use casebug fixarch changedo thisdo thatthe other thingWhere is the “Voice of the Customer?“infinite” backlog

Triple helix-ig-presentation

  • 1.
    Using Innovation Games®Online to Reach Consensus in Distributed Triple Helix TeamsLuke HohmannFounder and CEO The Innovation Games® CompanyTwitter: #innovgames
  • 2.
    The Process: Ideation,shaping, Prioritizing, Acting Innovation Requires OthersDistributed Teams Need Tools
  • 3.
    How Do IHelp My City Grow?http://www.richardsilverstein.com/tikun_olam/wp-content/uploads/2008/11/jonah-art-model-of-small-city-700px.jpg
  • 4.
    What Creates, Causes,Enables, and Promotes Innovation?
  • 5.
    Remember, we’re talkinginnovation. Invention isthinking up cool stuff. Innovation is successfully applying the inventions in practice.
  • 6.
    Collaborative Innovation LiesIn SpacesInnovationInnovationInnovation
  • 7.
    7Let’s Find OutWho You Talk WithDraw a circle. Write your name in the center of the circle.Pick a Triple Helix project you’ve worked on or studied. Write the names of people you collaborated with on this project around the circle. Draw the web of these relationships as you see it. Use different line weights and colors to represent good/bad communication.Spider Web
  • 8.
    8Let’s Do ItAgainDraw a circle Write your name in the center of the circle.Using your first diagram as a guide, replace the names of the people with their Triple Helix roles. Use different line weights and colors to represent good/bad communication.Spider Web
  • 9.
    Collaboration is morethan talking…
  • 10.
    So, what’s Collaboration?Collaborationis a recursive process where two or more people or organizations work together in an intersection of common goals — for example, an intellectual endeavor that is creative in nature—by sharing knowledge, learning and building consensus.Thanks, wikipedia!
  • 11.
    It’s not theplatformBut tools and platforms are important!!!
  • 12.
    Is it aboutme?https://jazz.net/downloads/pages/rational-team-concert/2.0/M3/images/apt_tempo.pngIt’s not about me… but I am important…
  • 13.
    It’s not “sharing”Butwe need to share to collaborate.http://www.inf.unisi.ch/postdoc/lelli/imgIndexArticle/social_network.jpg
  • 14.
    It’s not notificationsButnotifications are important.But we need to be notified of changes.
  • 15.
    It’s not just“talking”
  • 16.
  • 17.
    Collaboration DOES NeedToolsSameTimeDifferent Timecollocateddistributed
  • 18.
    Innovation Games® areSerious Collaboration Tools.
  • 19.
    What Are InnovationGames®Innovation Games® are serious gamesthat solve a wide range of product strategy and management problems across the market lifecycle.They are played: with customers & internal stakeholders
  • 20.
  • 21.
    within or acrossorganizational units
  • 22.
    in single ormulti-game formatsNot Silly Like Water ParkNot Humor Like Joke
  • 23.
    More LikeSettlers ofCatan & EuchreMeet Business
  • 24.
    PlayPleasureNot Work(Leisure)External GoalsInternalGoalsWorkNot-PleasureNot-PlayAdapted from http://it.coe.uga.edu/~lrieber/resources/blanchardmodel.gif
  • 25.
    And yes, itis FUNChat log extracts from three games played to prioritize a product backlog.
  • 26.
    Innovation and CollaborationGoalsImproveMarketing MessagesPrioritizeProject PortfolioNPDManage strategic roadmaps.Identify New ProductsIdentify ProductEnhancementsDetermine Product InteractionsTrain Sales TeamsPrioritize EpicsNPD
  • 27.
  • 28.
  • 29.
    To take Actionwe need to:Create goals and/or equifinal meaningsReduce ambiguityReduce equivocalityIdentify, distribute, perform, integrate, verify…
  • 30.
    Special Communication Problemsin Distributed TeamsLanguageCultureCold communicationTime shifting takes a toll
  • 31.
  • 32.
    San Jose, CABudget Games
  • 33.
    Chief Intellectual PropertyOfficerBeatrix de Russé, Thomson Marshall Phelps, MicrosoftRob Sterne, SKGFAnne Culotta, HalliburtonDamon Matteo, PARC
  • 34.
    Scrum is anagile framework for completing complex projects. Scrum originally was formalized for software development projects, but works well for any complex, innovative scope of work. The ScrumAlliance hired The Innovation Games® Company to research member needs. 5 Games
  • 35.
    35participants
  • 36.
    100potential apples
  • 37.
  • 38.
    Richonline discussions
  • 39.
    Eachgame ~1 hourHEALTH TO HEALTH CARE – HEALTH AS TEAM SPORTField: Football Field divided into Health Sectors called “Indicators”.Indicators: Actions in the game will reflect the Status of Health. Moving across the field records a change in status depending on the scenario. A Layer with Action Indicators can be turned on and off during play.EXAMPLE TO OTHERSTHRIVINGGREAT HEALTHGOOD HEALTH1ST SIGN OF ILLNESSSERIOUS ILLNESSCRITICALSUFFERING & DEATH2222Field with IndicatorsField w/o Indicators1RED = HEALTHY Choices, Outcomes or DecisionsWHITE = NEGATIVE Influences, Outcomes or DecisionsFOOTBALL = INDICATOR OF HEALTH of the person or familyMichael Dinneen, M.D. Director, Office of Strategy ManagementMilitary Health System
  • 40.
    A GAME INPROGRESSItem Information:Players fill in a description of the Role & Action when the play is started or changedTrack Team Players / Plays= Total minus # on the fieldPlayer Action DetailPlayers move in 1 + “Roles / Situations”to Aid or Counter HEALTHCHAT DURING THE GAMEAll PlayerActionscaptured as the game progresses
  • 41.
    How Do IHelp My City Grow?http://www.richardsilverstein.com/tikun_olam/wp-content/uploads/2008/11/jonah-art-model-of-small-city-700px.jpg
  • 42.
    Our 3-Step ProcessIdeationShapingPrioritizingOpen-ended,collaborative innovation. E.g. Prune the Product Tree to collaboratively generate ideas.Collaboration tools (such as wikis and forums) to shape ideas.E.g., Google docsPicking High ROI Projects / Features.E.g. Buy a Feature tournaments to collaboratively prioritize projects and take action.
  • 43.
    Prune the ProductTree: City GrowthDraw a tree. It represents the growth of your city.
  • 44.
    Add current ideason how to grow as apples and apples.
  • 45.
    5 to 8stakeholders shape the “growth” of your offering.
  • 46.
    Captures very richinformation about perceptions of the future, timing of new concepts, balance, and relationships among ideas.Understand the evolution of your offering.
  • 47.
    Prune the ProductTree Online: PreparingPlanners select the kind & number of items that can be placed on the image during the game. Planners choose images to represent growth.Planners define layers and regions so that they will know where players are placing their ideas.
  • 48.
    Place Initial ItemsAnyexisting ideas or roadmap items are placed on the tree.
  • 49.
    Playing the Game!Playerscollaborate in real-time to place features/benefits (leaves/apples) on the tree.All information is recorded and available for analysisAn integrated chat facility enables you to understand player motivations.Players label and describe their ideas
  • 50.
    Create Interpretations fromthe Results of Multiple GamesInterpretationGame 1 ResultsGame results are merged into a new game – which you can edit and shape, further process, or play with additional players. Game 2 Results
  • 51.
    Step 2: CollaborativeShapingOnce ideas have been identified they are shaped by the project/product teams into a backlogExisting tools, such as shared wikis, shared documents, emails, and chats, help teams shape conceptsThe process typically produces a candidate list of projects and/or product features that is greater than available resourceslocal projectexpensive projectbig projectother projectanother projectthe other thing“infinite” portfolio
  • 52.
    Step 3: CollaborativePrioritizationGoal? is to take large list and prioritize to a manageable set.use casebug fixarch changedo thisdo thatthe other thingWhere is the “Voice of the Customer?“infinite” backlog
  • 53.
    Innovation Game® Buya FeatureA list of 12-20 items (projects) are described in terms of benefits and cost5 to 8 invited stakeholders given limited “budget”, must reach consensus on projects to “buy”Captures very rich information about customer motivations, trade-offs, objections, actual collective needsIn-personProvides rich opportunity for “new” ideasOnlineCaptures data for sophisticated analysis of preferencesPreliminary trials indicate faster/more accurate results than traditional toolsCollaborative Prioritization of Key Ideas
  • 54.
    Buy A FeatureOnline - PreparingA list of features with prices. This example is for product concepts for a pair of internet sunglasses“Shirt Sizes” help you quickly price your features – or you can enter a price directly!
  • 55.
    Buy A FeatureGame PlayParticipants.Planner sets their budget.Highly desired items are purchased.Participant bids.An integrated chat facility enables you to understand participant motivations. Here, we learn that participants dislike learning a rental car’s navigation system.
  • 56.
    Buy A FeatureOnline - ResultsResults of many games played, sorted by number of times purchased.
  • 57.
    Many Ways toPlay: Parties, Galas, and Tournaments
  • 58.
    Tournament Structure“Winning” itemsare promoted each game.Items that win the final game are the most valued items. Play multiple tournaments with random placement of items to control for bracket strength.
  • 59.
    Tournament Case Study:VeriSign Global Customer Support
  • 60.
  • 61.
    To Learn More…We’rehappy to help you learn how Innovation Games® can help you solve complex problems. Luke HohmannFounder & CEOThe Innovation Games® Companycell: (408) 529-0319lhohmann@innovationgames.comInnovation Through Understanding®

Editor's Notes

  • #2 Image URLS:Triple Helix Picture: http://www.triplehelixconference.org/wp-content/uploads/2011/05/th9poster1-232x300.jpg
  • #24 This is a sample of the chat logs from a set of games we played for VersionOne to prioritize their strategic backlog.
  • #33 Tobias, we’ll show these one at a time.